EtreCheckPro version: 6.8.0 (68018) Report generated: 2023-02-22 09:41:11 Download EtreCheckPro from https://etrecheck.com Runtime: 3:58 Performance: Good Problem: Computer is restarting Description: panic(cpu 2 caller 0xffffff800c1b8449): "ACPI: Fatal opcode executed i n \_SB.PCI0.RP09._PS0. Type = 0x00 Code = 0x436f5350 Arg = 0x544f4d54. " @osdarwin.c:1568 Panicked task 0xffffffa90dd7f208: 239 threads: pid 0: kernel_task Backtrace (CPU 2), panicked thread: 0xffffffa4405890c8, Frame : Return Address 0xffffffbe494676e0 : 0xffffff800b1eb38d 0xffffffbe49467730 : 0xffffff800b358ed6 0xffffffbe49467770 : 0xffffff800b348120 0xffffffbe494677c0 : 0xffffff800b185951 0xffffffbe494677e0 : 0xffffff800b1eb66d Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Heavy CPU usage - Some processes are using an unusually high amount of CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (13-inch, 2020, Two Thunderbolt 3 ports) Status: Supported MacBook Pro Model: MacBookPro16,3 1.4 GHz Quad-Core Intel Core i5 (i5-8257U) CPU: 4-core 8 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 4 GB LPDDR3 2133 BANK 2/ChannelB-DIMM0 - 4 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 68 Video Information: Intel Iris Plus Graphics 645 - VRAM: 1536 MB Thunderbolt Display 2560 x 1440 Drives: disk0 - APPLE SSD AP0256N 251.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 250.69 GB disk1 [APFS Virtual drive] 250.69 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (182.65 GB used) disk1s2 - Update (APFS) (14 MB used) disk1s3 - Preboot (APFS) [APFS Preboot] (1.85 GB used) disk1s4 - Recovery (APFS) [Recovery] (1.13 GB used) disk1s5 - VM (APFS) [APFS VM] (1.07 GB used) disk1s6 (APFS) [APFS Container] (8.95 GB used) disk1s6s1 - Macintosh HD (APFS) [APFS Snapshot] (8.95 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 182.65 GB Shared values Size: 250.69 GB Free: 54.89 GB Available: 74.91 GB disk1s2 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 14 MB Shared values Size: 250.69 GB Free: 54.89 GB disk1s3 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 1.85 GB Shared values Size: 250.69 GB Free: 54.89 GB disk1s5 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 1.07 GB Shared values Size: 250.69 GB Free: 54.89 GB disk1s6s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 8.95 GB Shared values Size: 250.69 GB Free: 54.89 GB Available: 74.91 GB Network: Interface en5: Display Ethernet Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en6: iPhone Interface bridge0: Thunderbolt Bridge System Software: macOS Ventura 13.2.1 (22D68) Time since boot: About 2 hours Notifications: Quicken.app 3 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Command: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.omnigroup.OmniSoftwareUpdate.OSUInstallerPrivilegedHelper.plist Executable: /Library/PrivilegedHelperTools/com.omnigroup.OmniSoftwareUpdate.OSUInstallerPrivilegedHelper Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.google.Chrome.framework.plist Command: /Applications/Google Chrome.app/Contents/Frameworks/Google Chrome Framework.framework/Versions/84.0.4147.89/Helpers/Google Chrome Helper.app/Contents/MacOS/Google Chrome Helper --type=service Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.aviatainc.p3.epson.plist Command: /Library/Epson PowerENGAGE/Epson PowerENGAGE.app/Contents/MacOS/Epson PowerENGAGE scheduled-run Launchd: /Library/LaunchDaemons/com.printerlogic.client.plist Executable: /opt/PrinterInstallerClient/service_interface/run_service.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /opt/PrinterInstallerClient/service_interface/com.printerlogic.client.plist Executable: /opt/PrinterInstallerClient/service_interface/run_service.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/AdobeAAMDetect.plugin Plugin: /Library/Internet Plug-Ins/npPrinterInstallerClientPlugin_25.1.0.291.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/nplastpass.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Plugin: ~/Library/Internet Plug-Ins/WebEx64.plugin Plugin: ~/Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin Preference panel: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 14 Applications: 618 apps 155 x86-only apps 31 unsigned apps Kernel Extensions: /Library/Extensions [Not Loaded] logitech.kext - com.Belcarra.driver.LogitechHarmony (2.0.4 - SDK 10.9) [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (3.3.1) [Not Loaded] Dropbox.kext - com.getdropbox.dropbox.kext (1.8.8 - SDK 10.11) [Not Loaded] dfsfuse.kext - com.google.drivefs.filesystems.dfsfuse (45.2 - SDK 10.16) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6) [Loaded] IOVideoVidyoCamera.kext - com.vidyo.driver.VidyoCamera (1.0.0d1 - SDK 10.11) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.21 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (13.0.10 - SDK 10.9) System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 179 Apple tasks [Running] 168 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 193 Apple tasks [Running] 180 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-01-07) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-01-07) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Running] com.adobe.agsservice.plist (Adobe Inc. - installed 2022-10-10) Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-10-05) Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer [Loaded] com.aviatainc.p3.epson.plist (Not signed - installed 2020-05-13) Command: /Library/Epson PowerENGAGE/Epson PowerENGAGE.app/Contents/MacOS/Epson PowerENGAGE scheduled-run [Loaded] com.cyberghostsrl.CyberghostPrivilegedHelper.plist (Cyberghost SRL - installed 2020-11-29) Executable: /Library/PrivilegedHelperTools/com.cyberghostsrl.CyberghostPrivilegedHelper [Loaded] com.epson.RemotePrintIODaemon.plist (Seiko Epson Corporation - installed 2022-10-17) Executable: /Library/Printers/EPSON/InkjetPrinter2/Backend/RemotePrintIODaemon.app/Contents/MacOS/RemotePrintIODaemon [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-10-26) Executable: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS/GoogleSoftwareUpdateDaemon [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2023-02-17) Command: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app/Contents/MacOS/RTProtectionDaemon -i 3E2C6241-3054-48A2-851F-43FA7E1FA590.pkg [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2023-02-17) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/SettingsDaemon.app/Contents/MacOS/SettingsDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2019-01-23) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-02-14) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-02-14) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensing.helper.plist (Not signed - installed 2020-11-29) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-05-26) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Loaded] com.omnigroup.OmniSoftwareUpdate.OSUInstallerPrivilegedHelper.plist (Not signed - installed 2020-11-29) Executable: /Library/PrivilegedHelperTools/com.omnigroup.OmniSoftwareUpdate.OSUInstallerPrivilegedHelper [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed 2023-01-09) Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool [Not Loaded] com.printerlogic.client.plist (Not signed - installed 2020-01-14) Executable: /opt/PrinterInstallerClient/service_interface/run_service.sh [Not Loaded] com.sophos.sophoscbr.plist (Sophos - installed 2022-05-17) Executable: /Library/SophosCBR/SophosCBR.bundle/Contents/MacOS/SophosCBR [Running] com.vidyo.DPA.VidyoCamera.plist (Vidyo, Inc. - installed 2018-12-14) Executable: /Library/CoreMediaIO/Plug-Ins/DAL/VidyoCamera.plugin/Contents/Resources/VidyoCameraAssistant [Loaded] de.appgineers.Mountain.Helper.plist (Jan Linxweiler - installed 2020-11-29) Executable: /Library/PrivilegedHelperTools/de.appgineers.Mountain.Helper [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-01-03) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Not signed - installed 2020-11-29) Command: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-07) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2022-10-10) Command: /Library/Application Support/Adobe/AdobeGCClient/AGMService -mode=logon [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-10-10) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon [Running] com.brother.LOGINserver.plist (Brother Industries, LTD. - installed 2019-09-01) Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver [Running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (Seiko Epson Corporation - installed 2022-05-08) Executable: /Applications/Epson Software/Epson Low Ink Reminder.app/Contents/EpsonLowInkReminderAgent.app/Contents/MacOS/EpsonLowInkReminderAgent [Loaded] com.epson.RemotePrintIOHelper.plist (Seiko Epson Corporation - installed 2022-10-17) Executable: /Library/Printers/EPSON/InkjetPrinter2/Backend/RemotePrintIOHelper.app/Contents/MacOS/RemotePrintIOHelper [Running] com.epson.edca.launcher.plist (Seiko Epson Corporation - installed 2022-01-17) Command: /Applications/Epson Software/Epson Utilities/Epson Data Collection Agent.app/Contents/MacOS/Edca edca [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2021-10-14) Executable: /Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agent.app/Contents/MacOS/EPSON Software Updater Agent [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2020-08-26) Executable: /Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager [Running] com.epson.pma.launcher.plist (Seiko Epson Corporation - installed 2018-03-12) Command: /Applications/Epson Software/Epson Ink Replenishment Agent.app/Contents/MacOS/pma.app/Contents/MacOS/pma --pmaalaunchd [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2020-08-26) Executable: /Library/Application Support/EPSON/Scanner/ScannerMonitor/Epson Scanner Monitor.app/Contents/MacOS/Epson Scanner Monitor [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-10-26) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-26) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2023-02-17) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/FrontendAgent.app/Contents/MacOS/FrontendAgent [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-02-13) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-02-14) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Not Loaded] com.oracle.java.Java-Updater.plist (Not signed - installed 2023-01-09) Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck User Launch Agents: [Other] com.adobe.ARM.***.plist (Not signed - installed 2011-10-03) Executable: /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-10-10) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled [Other] com.amazon.music.plist (Not signed - installed 2014-08-20) Executable: /Applications/Amazon Music.app/Contents/MacOS/Amazon Music Helper [Loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2020-11-29) Executable: ~/Library/Application Support/CitrixOnline/GoToMeeting/G2MUpdate [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2023-01-13) Command: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic [Killed] com.example.restart.plist (Apple - installed 2023-02-09) Command: sh -c ~/Desktop/TarDiskPear.app/Contents/MacOS/TarDiskPear [Loaded] com.google.Chrome.framework.plist (Not signed - installed 2020-11-14) Command: /Applications/Google Chrome.app/Contents/Frameworks/Google Chrome Framework.framework/Versions/84.0.4147.89/Helpers/Google Chrome Helper.app/Contents/MacOS/Google Chrome Helper --type=service [Other] com.imobie.silentcleanserver.plist (iMobie Inc. - installed 2016-11-28) Executable: ~/Library/Application Support/com.imobie.PhoneClean/SilentCleanServer.app/Contents/MacOS/SilentCleanServer [Other] com.lastpass.LastPassHelper.plist (Not signed - installed 2015-07-21) Executable: ~/Library/Application Support/LastPass/LastPassHelper.app/Contents/MacOS/LastPassHelper User Login Items: [Running] Caffeine (Michael Jones - installed 2020-05-12) Application /Applications/Caffeine.app [Loaded] Dropbox (Dropbox, Inc. - installed 2022-09-08) Application /Applications/Dropbox.app [Running] Garmin Express Service (Garmin International - installed 2022-09-21) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Running] Jettison (St. Clair Software - installed 2022-09-09) Application /Applications/Jettison.app [Running] LastPass (Marvasol, Inc DBA LastPass - installed 2023-02-11) Application /Applications/LastPass.app [Not Loaded] MountainLoginHelper (Jan Linxweiler - installed 2019-03-13) Modern Login Item /Applications/Mountain.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2019-02-07) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2019-02-07) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] StartUpHelper (Spotify - installed 2022-11-05) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Running] WhatsApp (WhatsApp Inc. - installed 2023-02-19) Application /Applications/WhatsApp.app [Not Loaded] coconutBattery Helper (Christoph Sinai - installed 2019-08-27) Modern Login Item /Applications/coconutBattery.app/Contents/Library/LoginItems/coconutBattery Helper.app [Not Loaded] handyPrintUserDaemon (Bernard Maltais - installed 2015-12-17) Modern Login Item /Applications/handyPrint.app/Contents/Library/LoginItems/handyPrintUserDaemon.app [Not Loaded] StartupHelper (Seiko Epson Corporation - installed 2022-11-13) Modern Login Item /Library/Printers/EPSON/Fax/Utility/Fax Receive Monitor.app/Contents/Library/LoginItems/StartupHelper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2020-11-29) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2017-10-24) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app App Extensions: Widgets: MiniPlay - /Applications/MiniPlay.app Safari extensions: Webex - ~/Library/Application Support/WebEx Folder/Add-ons/Cisco WebEx Start.app LastPass - /Applications/LastPass.app File providers: Google Drive - /Applications/Google Drive.app Dropbox - ~/Library/Application Support/Dropbox/Dropbox.app Dropbox - /Applications/Dropbox.app Share services: Shutterfly - /Applications/ShutterflyShareExtension.app OneNote - /Applications/Microsoft OneNote.app Dropbox Transfer - ~/Library/Application Support/Dropbox/Dropbox.app Finder sync extensions: Dropbox Finder Extension - ~/Library/Application Support/Dropbox/Dropbox.app OneDrive Finder Integration - /Applications/OneDrive.app Backup and Sync from Google - /Applications/Backup and Sync.app FinderSyncExtension - /Applications/Google Drive.app/Contents/Applications/FinderHelper.app QuickLook Previews: EtreCheckQuickLook - /Applications/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck QuickLook Previews (legacy): DropboxQL - ~/Library/QuickLook/DropboxQL.qlgenerator public.text OsiriXQuickLookPlugin - /Applications/OsiriX Lite.app public.img public.zip public.dcm public.data org.nema.dicom *.dcm public.lsm Internet Plug-ins: AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (? - installed 2017-02-10) npPrinterInstallerClientPlugin_25.1.0.291: Printer Installer Client Plugin_x86_64 1.0.0.0 (? - installed 2019-08-06) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-13) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-13) SharePointBrowserPlugin: 14.7.7 (? - installed 2017-11-08) nplastpass: 3.2.11 (? - installed 2015-07-21) Silverlight: 5.1.50901.0 (? - installed 2016-11-11) JavaAppletPlugin: Java 8 Update 361 build 09 (? - installed 2023-01-17) CoreMediaIO Plug-ins: VidyoCamera: 7.0 (Vidyo, Inc. - installed 2018-12-14) 3rd Party Preference panels: HP Pull Print (Hewlett Packard - installed 2015-07-08) Java (? - installed 2023-01-09) Backup: Time Machine information is limited without Full Disk Access Destinations: R******S [Network] (Last used) 4 local snapshots Oldest local snapshot: 2023-02-21 09:44:57 Last local snapshot: 2023-02-22 07:11:12 Performance: System Load: 73.01 (1 min ago) 62.15 (5 min ago) 28.42 (15 min ago) Nominal I/O usage: 6.67 MB/s File system: 16.64 seconds Write speed: 1037 MB/s Read speed: 1602 MB/s CPU Usage Snapshot: Type Overall System: 5 % User: 18 % Idle: 77 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) contactsd 56.94 % (Apple) knowledgeconstructiond 42.78 % (Apple) Mail 24.34 % (Apple) mediaanalysisd 17.30 % (Apple) WindowServer 10.96 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (14) 1.03 GB (Apple) EtreCheckPro 641 MB (Etresoft, Inc.) Mail 340 MB (Apple) kernel_task 197 MB (Apple) Safari 124 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Mail 12 MB / 74 KB (Apple) mDNSResponder 5 MB / 217 KB (Apple) com.apple.WebKit.Networking 2 MB / 501 KB (Apple) zoom.us 1 MB / 97 KB (Zoom Video Communications, Inc.) SubmitDiagInfo 707 KB / 1 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) photoanalysisd 30 (Apple) knowledgeconstructiond 19 (Apple) Mail 4 (Apple) WindowServer 3 (Apple) airportd 1 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 11 MB Used RAM: 5.86 GB Cached files: 2.13 GB Available RAM: 2.14 GB Swap Used: 377 MB Software Installs (past 60 days): Install Date Name (Version) 2023-01-03 Zoom (5.12.9.13190) 2023-01-11 Adobe Acrobat Reader (22.003.20310) (22.003.20310) 2023-01-11 macOS 13.1 (13.1) 2023-01-12 Adobe Acrobat (22.003.20310) (22.003.20310) 2023-01-17 PDF Professional Suite (2.9.4) 2023-01-17 Java 8 Update 361 (1.8.361.09) 2023-01-24 Adobe Acrobat Reader (22.003.20314) (22.003.20314) 2023-01-24 Adobe Acrobat (22.003.20314) (22.003.20314) 2023-01-29 Brother iPrint&Scan (10.5.0) 2023-02-03 XProtectPayloads (89) 2023-02-07 Epson Event Manager (2.51.82) 2023-02-07 Epson Scanner Monitor (1.0.0) 2023-02-07 Epson ScanSmart (3.7.1) 2023-02-08 Google Drive (1.3.18.216) 2023-02-10 macOS 13.2 (13.2) 2023-02-13 macOS 13.2.1 (13.2.1) 2023-02-14 Microsoft AutoUpdate (4.56.23021201) 2023-02-14 Microsoft OneNote (16.70.23021201) 2023-02-14 Microsoft Outlook (16.70.23021201) 2023-02-14 Microsoft Word (16.70.23021201) 2023-02-14 Microsoft Excel (16.70.23021201) 2023-02-14 Microsoft PowerPoint (16.70.23021201) 2023-02-15 Azul Zulu JDK 19.32+13 (19.32+13) 2023-02-17 Malwarebytes for Mac (1.0) 2023-02-20 GoodNotes (5.9.86) Clean up: ~/Library/LaunchAgents/com.amazon.music.plist /Applications/Amazon Music.app/Contents/MacOS/Amazon Music Helper Executable not found ~/Library/LaunchAgents/com.lastpass.LastPassHelper.plist ~/Library/Application Support/LastPass/LastPassHelper.app/Contents/MacOS/LastPassHelper Executable not found ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Executable not found Diagnostics Information (past 7-30 days): 2023-02-22 15:01:29 Kernel Panic (4 times) Details: panic(cpu 0 caller 0xfffffff022d75b08): macOS panic detected Panicked task 0xffffffdf24e8d638: 0 pages, 228 threads: pid 0: kernel_ task 2023-02-22 03:08:00 knowledge-agent High CPU Use (10 times) Executable: /usr/libexec/knowledge-agent 2023-02-21 19:36:28 OtherUsersStorageExtension High CPU Use Executable: /System/Library/PrivateFrameworks/StorageManagement.framework/PlugIns/OtherUsersStorageExtension.appex/Contents/MacOS/OtherUsersStorageExtension 2023-02-21 19:33:24 diskimagesiod High CPU Use Executable: /usr/libexec/diskimagesiod 2023-02-21 14:08:55 photoanalysisd High CPU Use (7 times) Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2023-02-20 19:18:06 Kernel Panic (4 times) Details: panic(cpu 1 caller 0xfffffff02581e578): userspace watchdog timeout: no successful checkins from dfrd in 180 seconds Panicked task 0xffffffe0f68fb780: 174 pages, 3 threads: pid 38: watchd ogd 2023-02-20 19:16:53 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/dfrd-2023-02-20-191653.ips Crash (2 times) 2023-02-20 19:15:53 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/dfrd-2023-02-20-191553.ips Crash (2 times) 2023-02-20 19:14:33 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/dfrd-2023-02-20-191433.ips Crash (2 times) 2023-02-20 00:55:34 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/dfrd-2023-02-20-005534.ips Crash (2 times) 2023-02-20 00:54:34 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/dfrd-2023-02-20-005434.ips Crash (2 times) 2023-02-20 00:53:14 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/dfrd-2023-02-20-005314.ips Crash (2 times) 2023-02-16 13:25:07 Microsoft Excel.app High CPU Use Executable: /Applications/Microsoft Excel.app 2023-02-16 11:45:48 com.apple.WebKit.WebContent High CPU Use Executable: /Volumes/VOLUME/*/W**************k/V******s/A/X*********s/c*****************************c/C******s/M***S/c*************************t End of report