EtreCheckPro version: 6.8.10 (68078)
Report generated: 2025-06-18 14:55:13
Download EtreCheckPro from https://etrecheck.com
Runtime: 2:58
Performance: Excellent

Problem: Computer is restarting
Description: 
Still restarting as of June 18 2025

Major Issues:
  Anything that appears on this list needs immediate attention. 
  Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed.
  Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.
  Orphan system extension - A system extension has not been properly uninstalled.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  Apps crashing - There have been numerous app crashes.
  Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.
  Kernel extensions present - This computer has kernel extensions that may not work in the future.

Hardware Information:
  iMac (Retina 5K, 27-inch, 2020)
    Status: Supported
  iMac Model: iMac20,1
  3.3 GHz 6-Core Intel Core i5 (i5-10600) CPU: 6-core
  40 GB RAM - Upgradeable

Video Information:
  AMD Radeon Pro 5300 - VRAM: 4 GB
    iMac (built-in) 4096 x 2304

Drives:
  disk0 - APPLE SSD AP0512N 500.28 GB (Solid State - TRIM: Yes) 
  Internal PCI-Express 8.0 GT/s x4 NVM Express
  S.M.A.R.T. Details: 1% used, 26.83 TB written, 100% health, 153 unsafe shutdowns
    disk0s1 - EFI [EFI] 315 MB
    disk0s2 [APFS Container] 499.96 GB
      disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes)
        disk1s1 (APFS) [APFS Container] (11.25 GB used)
          disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (11.25 GB used)
        disk1s2 - Preboot (APFS) [APFS Preboot] (2.53 GB used)
        disk1s3 - Recovery (APFS) [Recovery] (1.33 GB used)
        disk1s4 - VM (APFS) [APFS VM] (20 KB used)
        disk1s5 - Macintosh HD - Data (APFS) [APFS Virtual drive] (237.98 GB used)
        disk1s6 - Update (APFS) (2 MB used)

  disk2 - LaCie Rugged Mini USB3 4.00 TB (Mechanical) 
  External USB Up to 5 Gb/s USB
    disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk2s2 - L******T 4.00 TB (294.95 GB used)

Mounted Volumes:
  disk1s1s1 - Macintosh HD [APFS Snapshot]
    Filesystem: APFS
    Mount point: /
    Read-only: Yes
    Used: 11.25 GB
    Shared values
      Size: 499.96 GB
      Free: 246.70 GB
      Available: 286.35 GB

  disk1s2 - Preboot [APFS Preboot]
    Filesystem: APFS
    Mount point: /System/Volumes/Preboot
    Used: 2.53 GB
    Shared values
      Size: 499.96 GB
      Free: 246.70 GB

  disk1s4 - VM [APFS VM]
    Filesystem: APFS
    Mount point: /System/Volumes/VM
    Used: 20 KB
    Shared values
      Size: 499.96 GB
      Free: 246.70 GB

  disk1s5 - Macintosh HD - Data [APFS Virtual drive]
    Filesystem: APFS
    Mount point: /System/Volumes/Data
    Encrypted
    Used: 237.98 GB
    Shared values
      Size: 499.96 GB
      Free: 246.70 GB
      Available: 286.35 GB

  disk1s6 - Update
    Filesystem: APFS
    Mount point: /System/Volumes/Update
    Used: 2 MB
    Shared values
      Size: 499.96 GB
      Free: 246.70 GB

  disk2s2 - L******T
        Mount point: /Volumes/L******T
    Used: 294.95 GB
    Size: 4.00 TB
    Free: 3.71 TB

USB:
  USB 3.1 bus
    <Empty>

  USB 3.1 bus
    LaCie - Rugged Mini USB 3.0

  T2Bus
    Apple - Headset
    Apple Inc. - Ambient Light Sensor
    Apple Inc. - FaceTime HD Camera (Built-in)
    Apple Inc. - Apple T2 Controller

Network:
  Interface en0: Ethernet
  Interface en1: Wi-Fi
    802.11 a/b/g/n/ac
  Interface bridge0: Thunderbolt Bridge
  Interface en5: iPhone

System Software:
  macOS Sequoia 15.5 (24F74) 
  Installed 2025-05-19
  Time since boot: Less than an hour

Security:
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple

Unsigned Files:
  Launchd: /Library/LaunchAgents/com.lacie.LaCieDesktopManagerAgent.plist
    Command: /Applications/LaCie Desktop Manager.app/Contents/Helpers/LDM.app/Contents/MacOS/LDM --args -daemon
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchAgents/com.microsoft.SyncReporter.plist
    Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter

  Launchd: /Library/LaunchDaemons/com.lacie.LaCieDesktopManagerDaemon.plist
    Executable: /Applications/LaCie Desktop Manager.app/Contents/Helpers/LDM.app/Contents/MacOS/LaCieDesktopManagerDaemon
    Details: Exact match found in the legitimate list - probably OK

  Login Item: /Applications/LaCie Desktop Manager.app/Contents/Helpers/LDM.app/Contents/Library/LoginItems/LaCie Desktop Manager Login Items.app

  Apps: 3

System Extensions:
  [Disabled] ProtonVPN OpenVPN - version 3.0.2 (ProtonVPN AG - installed 2022-08-03)
    Application: Not found!

  [Disabled] ProtonVPN WireGuard - version 3.0.2 (ProtonVPN AG - installed 2022-08-03)
    Application: Not found!

Kernel Extensions:
  /Library/Extensions
    [Not Loaded] LaCieScsiType00.kext - com.LaCie.ScsiType00 (1.9.1 - SDK 10.5)
    [Not Loaded] htvad.kext - com.honestech.htvad (1.0 - SDK 10.6)
    [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0)

System Launch Daemons:
  [Not Loaded]  40 Apple tasks
  [Loaded]  198 Apple tasks
  [Running]  175 Apple tasks
  [Other]  4 Apple tasks

System Launch Agents:
  [Not Loaded]  19 Apple tasks
  [Loaded]  241 Apple tasks
  [Running]  189 Apple tasks

Launch Daemons:
  [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-12-08)
    Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator

  [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-12-08)
    Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper

  [Loaded] com.lacie.LaCieDesktopManagerDaemon.plist (Not signed - installed 2015-08-12)
    Executable: /Applications/LaCie Desktop Manager.app/Contents/Helpers/LDM.app/Contents/MacOS/LaCieDesktopManagerDaemon

  [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-04-22)
    Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper
    Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

  [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-04-22)
    Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper

  [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-09-11)
    Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper

  [Not Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Not signed - installed 2023-05-15)
    

  [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2025-05-21)
    Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon

Launch Agents:
  [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2024-12-08)
    Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper

  [Not Loaded] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2020-08-26)
    Executable: /Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager

  [Not Loaded] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2020-08-26)
    Executable: /Library/Application Support/EPSON/Scanner/ScannerMonitor/Epson Scanner Monitor.app/Contents/MacOS/Epson Scanner Monitor

  [Running] com.lacie.LaCieDesktopManagerAgent.plist (Not signed - installed 2025-06-18)
    Command: /Applications/LaCie Desktop Manager.app/Contents/Helpers/LDM.app/Contents/MacOS/LDM --args -daemon

  [Loaded] com.microsoft.SyncReporter.plist (Not signed - installed 2024-03-29)
    Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter

  [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-03-31)
    Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent
    Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

  [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-04-22)
    Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent

  [Loaded] us.zoom.updater.login.check.plist (Zoom Video Communications, Inc. - installed 2025-05-21)
    Command: /Applications/zoom.us.app/Contents/Library/LaunchAgents/ZoomUpdater.app/Contents/MacOS/ZoomUpdater --login-check

  [Loaded] us.zoom.updater.plist (Zoom Video Communications, Inc. - installed 2025-05-21)
    Command: /Applications/zoom.us.app/Contents/Library/LaunchAgents/ZoomUpdater.app/Contents/MacOS/ZoomUpdater --update

User Login Items:
  [Loaded] AdobeResourceSynchronizer (Adobe Inc. - installed 2025-06-10)
    Application
    /Applications/Adobe Acrobat Reader.app/Contents/Helpers/AdobeResourceSynchronizer.app

  [Not Loaded] LaCie Desktop Manager Login Items (Not signed - installed 2016-08-27)
    Modern Login Item
    /Applications/LaCie Desktop Manager.app/Contents/Helpers/LDM.app/Contents/Library/LoginItems/LaCie Desktop Manager Login Items.app

  [Not Loaded] PasswordsMenuBarExtra (Apple - installed 2025-05-03)
    Modern Login Item
    /System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app

  [Not Loaded] WeatherMenu (Apple - installed 2025-05-03)
    Modern Login Item
    /System/Applications/Weather.app/Contents/Library/LoginItems/WeatherMenu.app

Applications:
  794 Apple apps
  58 3rd party apps
  22 x86-only apps
  One unsigned app

App Extensions:
  Safari extensions:
    [Loaded] Privacy Dashboard - /Applications/DuckDuckGo Privacy for Safari.app
    [Loaded] Instapaper - /Applications/Instapaper Save.app

  Plugins:
    [Loaded] Intents - /Applications/WhatsApp.app

  Notification providers:
    [Loaded] ServiceExtension - /Applications/WhatsApp.app

  Widgets:
    [Loaded] PowerPointWidgetKit - /Applications/Microsoft PowerPoint.app
    [Loaded] CalendarWidgetExtension - /Applications/Microsoft Outlook.app
    [Loaded] WordWidgetKit - /Applications/Microsoft Word.app
    [Loaded] ExcelWidgetKit - /Applications/Microsoft Excel.app

  Share services:
    [Loaded] Instapaper - /Applications/Instapaper Save.app
    [Loaded] Send to Kindle - /Applications/Amazon Kindle.app
    [Loaded] OneNote - /Applications/Microsoft OneNote.app

  Ad-blockers:
    [Loaded] Privacy Protection - /Applications/DuckDuckGo Privacy for Safari.app

  QuickLook Previews:
    [Loaded] EtreCheckQuickLook - ~/Library/Mobile Documents/com~apple~CloudDocs/Downloads/EtreCheckPro.app
      com.etresoft.etrecheck4 *.etrecheck

Internet Plug-ins:
  Silverlight: 5.1.50709.0 (? - installed 2024-03-30)
  AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2024-03-30)
  AdobePDFViewer: 21.001.20149 (Adobe Systems, Inc. - installed 2024-03-30)
  Unity Web Player: UnityPlayer version 5.2.0f3 (? - installed 2024-03-30)

Audio Plug-ins:
  MSTeamsAudioDevice: 2020.42.00.9 (Microsoft Corporation - installed 2020-10-12)

Backup:
  Time Machine information is limited without Full Disk Access
  Destinations: 
    L***e [Local] (Last used)
  9 local snapshots
  Oldest local snapshot: 2025-06-17 21:59:36
  Last local snapshot: 2025-06-18 14:51:44

Performance:
  System Load: 1.95 (1 min ago) 7.58 (5 min ago) 5.46 (15 min ago)
  Nominal I/O usage: 0.00 MB/s
  File system: 15.59 seconds
  Write speed: 2406 MB/s
  Read speed: 2190 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 1 %
  User: 3 %
  Idle: 96 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  EtreCheckPro 27.88 % (Etresoft, Inc.)
  WindowServer 6.20 % (Apple)
  bluetoothd 1.60 % (Apple)
  kernel_task 1.40 % (Apple)
  sharingd 1.32 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  EtreCheckPro 1.48 GB (Etresoft, Inc.)
  MTLCompilerService (6) 1.22 GB (Apple)
  UVFSService 209 MB (Apple)
  mds_stores 160 MB (Apple)
  AppleSpell 146 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  corespeechd 3 KB / 15 MB (Apple)
  mDNSResponder 2 MB / 191 KB (Apple)
  SubmitDiagInfo 1 MB / 1 KB (Apple)
  trustd 94 KB / 53 KB (Apple)
  apsd 36 KB / 111 KB (Apple)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  WindowServer 3 (Apple)
  bluetoothd 1 (Apple)
  sharingd 1 (Apple)
  launchd 0 (Apple)
  rapportd 0 (Apple)

Virtual Memory Information:
  Physical RAM: 40 GB

  Free RAM: 26.27 GB
  Used RAM: 8.18 GB
  Cached files: 5.55 GB

  Available RAM: 31.82 GB
  Swap Used: 0 B

Software Installs (past 60 days):
  Install Date Name (Version)
  2025-04-22 Microsoft AutoUpdate (4.79.25033028) - Installer
  2025-04-22 Microsoft Excel (16.98.25060824) - Installer
  2025-04-22 Microsoft Outlook (16.98.25061520) - Installer
  2025-04-22 Microsoft PowerPoint (16.98.25060824) - Installer
  2025-04-22 Microsoft Word (16.98.25060824) - Installer
  2025-04-23 XProtectCloudKitUpdate (5296) - XProtectUpdateService
  2025-04-23 XProtectPlistConfigData (5296) - Software update
  2025-04-23 macOS 15.4.1 (15.4.1) - Software update
  2025-04-29 Kindle (7.31) - App Store
  2025-04-29 Adobe Acrobat Reader (25.001.20476) (25.001.20476) - Installer
  2025-04-29 Microsoft Outlook (16.98.25061520) - Installer
  2025-05-01 Microsoft Word (16.98.25060824) - Installer
  2025-05-12 Kindle (7.32) - App Store
  2025-05-13 Microsoft Excel (16.98.25060824) - Installer
  2025-05-13 Microsoft OneNote (16.98.25060824) - Installer
  2025-05-13 Microsoft Outlook (16.98.25061520) - Installer
  2025-05-13 Microsoft PowerPoint (16.98.25060824) - Installer
  2025-05-13 Microsoft Word (16.98.25060824) - Installer
  2025-05-13 XProtectCloudKitUpdate (5297) - XProtectUpdateService
  2025-05-14 XProtectPlistConfigData (5297) - Software update
  2025-05-19 macOS 15.5 (15.5) - Software update
  2025-05-20 XProtectPlistConfigData (5298) - Software update
  2025-05-20 Microsoft Outlook (16.98.25061520) - Installer
  2025-05-20 Microsoft Word (16.98.25060824) - Installer
  2025-05-21 Zoom Workplace (6.4.6.53970) - Installer
  2025-05-27 Microsoft Excel (16.98.25060824) - Installer
  2025-05-27 Microsoft Outlook (16.98.25061520) - Installer
  2025-05-27 Microsoft PowerPoint (16.98.25060824) - Installer
  2025-05-27 Microsoft Word (16.98.25060824) - Installer
  2025-05-30 Kindle (7.33) - App Store
  2025-06-04 XProtectPlistConfigData (5299) - Software update
  2025-06-10 Adobe Acrobat Reader (Continuous) (25.001.20529) - Installer
  2025-06-10 XProtectCloudKitUpdate (5300) - XProtectUpdateService
  2025-06-10 XProtectPlistConfigData (5300) - Software update
  2025-06-11 Microsoft Excel (16.98.25060824) - Installer
  2025-06-11 Microsoft OneNote (16.98.25060824) - Installer
  2025-06-11 Microsoft Outlook (16.98.25061520) - Installer
  2025-06-11 Microsoft PowerPoint (16.98.25060824) - Installer
  2025-06-11 Microsoft Word (16.98.25060824) - Installer
  2025-06-11 Kindle (7.34) - App Store
  2025-06-16 CleanMyMac (5.1.0) - App Store
  2025-06-17 "Malwarebytes for Mac Uninstaller" - Installer
  2025-06-17 XProtectCloudKitUpdate (5301) - XProtectUpdateService
  2025-06-17 Microsoft Outlook (16.98.25061520) - Installer
  2025-06-17 XProtectPlistConfigData (5301) - Software update

Clean up:
  [Disabled] ProtonVPN OpenVPN - version 3.0.2 (ProtonVPN AG - installed 2022-08-03)
    Application: Not found!
  [Disabled] ProtonVPN WireGuard - version 3.0.2 (ProtonVPN AG - installed 2022-08-03)
    Application: Not found!

Diagnostics Information (past 60 days):
  2025-06-18 14:44:59 Kernel Panic (74 times)
    First occurrence: 2025-06-11 21:11:57
    Details:
      panic(cpu 1 caller 0xfffffff0134836a0): macOS panic detected
      Panicked task 0xffffffe06af583d8: 0 pages, 199 threads: pid 0: kernel_
      task


  2025-06-18 12:35:56 Messages.app High CPU Use
    Executable: /System/Applications/Messages.app

  2025-06-18 12:08:26 spotlightknowledged High CPU Use (11 times)
    First occurrence: 2025-06-11 19:07:42
    Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged

  2025-06-17 22:27:04 knowledgeconstructiond High CPU Use (7 times)
    First occurrence: 2025-06-11 13:10:14
    Executable: /System/Library/PrivateFrameworks/IntelligencePlatformCore.framework/Versions/A/knowledgeconstructiond

  2025-06-17 20:29:28 BiomeAgent Crash
    Executable: /System/Library/PrivateFrameworks/BiomeStreams.framework/Support/BiomeAgent

  2025-06-17 18:35:01 apfsd High CPU Use (10 times)
    First occurrence: 2025-06-11 19:07:57
    Executable: /usr/libexec/apfsd

  2025-06-17 15:40:56 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/stacks-2025-06-17-154056.ips Crash (2 times)

  2025-06-17 08:41:31 rmdinspect Crash (2 times)
    Executable: /System/Library/PrivateFrameworks/RemoteManagement.framework/rmdinspect

  2025-06-17 08:41:31 managedsettingsdiagnoticstool Crash (2 times)
    Executable: /System/Library/Frameworks/ManagedSettings.framework/managedsettingsdiagnoticstool

  2025-06-17 07:16:19 Kernel Panic (2 times)
    Details:
      panic(cpu 1 caller 0xfffffff00a75b6a0): x86 global reset detected
      Panicked task 0xffffffdd35355b70: 0 pages, 194 threads: pid 0: kernel_
      task


  2025-06-16 22:57:16 signpost_reporter High CPU Use (2 times)
    First occurrence: 2025-06-12 17:05:04
    Executable: /usr/libexec/signpost_reporter

  2025-06-16 20:47:19 mds_stores Crash (2 times)
    Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds_stores

  2025-06-16 20:29:31 CGPDFService High CPU Use (5 times)
    First occurrence: 2025-06-16 16:45:31
    Executable: /System/Library/Frameworks/CoreGraphics.framework/Versions/A/XPCServices/CGPDFService.xpc/Contents/MacOS/CGPDFService

  2025-06-16 18:57:19 backupd High CPU Use
    Executable: /System/Library/CoreServices/TimeMachine/backupd

  2025-06-16 17:10:25 fileproviderd High CPU Use
    Executable: /System/Library/Frameworks/FileProvider.framework/Support/fileproviderd

  2025-06-16 10:49:41 IntelligencePlatformComputeService High CPU Use (2 times)
    First occurrence: 2025-06-12 20:21:25
    Executable: /System/Library/PrivateFrameworks/IntelligencePlatformCompute.framework/Versions/A/XPCServices/IntelligencePlatformComputeService.xpc/Contents/MacOS/IntelligencePlatformComputeService

  2025-06-15 18:45:12 coreduetd Crash (2 times)
    Executable: /usr/libexec/coreduetd

  2025-06-12 00:46:54 Kernel Panic (2 times)
    Details:
      panic(cpu 1 caller 0xfffffff012543d68): SEP Panic: :SEPD\/MDMA: 0x0000
      b72d 0x000292fb 0x0000971f 0x00003a91 0x00003bb7 0x00000000 0x00000000
       0x00000000 [rnit]
      Panicked task 0xffffffe13b7dac40: 0 pages, 204 threads: pid 0: kernel_
      task



End of report