EtreCheck Report EtreCheckPro version: 6.4.4 (6E015) Report generated: 2021-05-15 18:09:51 Download EtreCheckPro from https://etrecheck.com Runtime: 19:04 Performance: Poor Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Battery failure - Your battery is reporting that it needs to be serviced. Hard drive too slow - The hard drive in this computer is too slow. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Upgradeable hard drive - This computerâ s hard drive could be replaced with an SSD. This would dramatically improve your computerâ s performance. Heavy RAM usage - Apps are using a large amount of RAM. High battery cycle count - Your battery may be losing capacity. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: MacBook Pro (13-inch, Mid 2012) MacBook Pro Model: MacBookPro9,2 2.9 GHz Intel Core i7 (i7-3520M) CPU: 2-core 8 GB RAM - At maximum BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 Battery: Health = Service Battery - Cycle count = 744 Video Information: Intel HD Graphics 4000 - VRAM: 1536 MB Color LCD 1280 x 800 Drives: disk0 - APPLE HDD HTS547575A9E384 750.16 GB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 749.95 GB disk1 [APFS Virtual drive] 749.95 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 336.31 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 21 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 507 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 7.52 GB used) Mounted Volumes: disk1s1 - Macintosh HD 749.95 GB (Shared - 336.31 GB used, 413.48 GB available, 405.40 GB free) APFS Mount point: / disk1s3 - Recovery [Recovery] 749.95 GB (Shared - 507 MB used, 405.40 GB free) APFS Mount point: /Volumes/Recovery disk1s4 - VM [APFS VM] 749.95 GB (Shared - 7.52 GB used, 405.40 GB free) APFS Mount point: /private/var/vm Network: Interface en0: Ethernet Interface fw0: FireWire Interface en1: Wi-Fi 802.11 a/b/g/n Interface en5: iPhone Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 530 MB available File sharing: Enabled System Software: macOS Mojave 10.14.6 (18G4032) Time since boot: About 33 days Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes File sharing: Enabled Unsigned Files: Launchd: ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=scheduled Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist Executable: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.adobe.adobeupdatedaemon.plist Executable: /Library/Application Support/Adobe/Adobe Desktop Common/ElevationManager/AdobeUpdateDaemon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.divx.uninstall.converter.plist Executable: /bin/bash -c 'if [[ ! -e "/Applications/DivX Converter.app" ]] ; then open "/Library/Application Support/DivX/Uninstall DivX for Mac.app"; fi' Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.divx.uninstall.player.plist Executable: /bin/bash -c 'if [[ ! -e "/Applications/DivX Player.app" ]] ; then open "/Library/Application Support/DivX/Uninstall DivX for Mac.app"; fi' Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.divx.uninstall.preferences.plist Executable: /bin/bash -c 'if [[ ! -e "/Applications/DivX/DivX Preferences.app" ]] ; then open "/Library/Application Support/DivX/Uninstall DivX for Mac.app"; fi' Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.divx.dms.agent.plist Executable: /Library/Application Support/DivX/DivXMediaServer.app/Contents/MacOS/DivXMediaServer Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.divx.update.agent.plist Executable: /Library/Application Support/DivX/DivXUpdate.app/Contents/MacOS/DivXUpdate Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/DirectorShockwave.plugin Plugin: /Library/Internet Plug-Ins/DivX Web Player.plugin Plugin: /Library/Internet Plug-Ins/AdobeAAMDetect.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: ~/Library/Internet Plug-Ins/WebEx64.plugin Apps: 137 32-bit Applications: 87 32-bit apps Kernel Extensions: /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (EPSON, 2.2.7) /System/Library/Extensions [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6) Startup Items: MobileBroadbandQuickStartService Path: /Library/StartupItems/MobileBroadbandQuickStartService System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 173 Apple tasks [Running] 110 Apple tasks [Other] 2 Apple tasks System Launch Daemons: [Not Loaded] 34 Apple tasks [Loaded] 186 Apple tasks [Running] 115 Apple tasks [Other] One Apple task Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2015-10-18) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-13) [Loaded] com.adobe.AdobeCreativeCloud.plist (? faec172d - installed 2015-10-18) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2021-04-16) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-16) [Loaded] com.divx.dms.agent.plist (? bf9bdaf7 - installed 2018-02-07) [Loaded] com.divx.uninstall.converter.plist (? 9e90dee7 - installed 2019-05-04) [Loaded] com.divx.uninstall.player.plist (? 664f994d - installed 2019-05-04) [Loaded] com.divx.uninstall.preferences.plist (? 1cd1d81c - installed 2019-05-04) [Loaded] com.divx.update.agent.plist (? a041d049 - installed 2018-03-13) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-05) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-05) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-03-16) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-04-14) Launch Daemons: [Running] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Running] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Running] com.adobe.adobeupdatedaemon.plist (? f00845ea - installed 2015-10-18) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2021-04-16) [Running] com.au.GetflixHelper.plist (Getflix Pty Ltd - installed 2016-03-01) [Loaded] com.cyberghostsrl.CyberghostPrivilegedHelper.plist (Cyberghost SRL - installed 2015-09-22) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-03-05) [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-03-03) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-03-16) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-03-16) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-04-14) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2013-06-13) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-02-10) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-02-23) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2016-03-31) [Other] com.adobe.ARM.***.plist (? 0 - installed 2013-10-18) [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-16) [Loaded] com.skype.skype.shareagent.plist (? 0 - installed 2017-11-12) [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2021-05-14) User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-03-16) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-03-16) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Loaded] StartUpHelper (Spotify - installed 2019-08-01) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Running] Steam (Valve Corporation - installed 2021-02-27) Application /Applications/Steam.app [Running] PhotoStreamAgent (App Store - installed 2038-01-19) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-05-14) DirectorShockwave: 12.0.7r148 (? - installed 2013-12-05) DivX Web Player: 3.8.9.507 (? - installed 2019-01-15) AdobePDFViewer: 21.001.20155 (Adobe Systems, Inc. - installed 2021-05-14) AdobeAAMDetect: 3.0.0.0 (? - installed 2015-10-18) SharePointBrowserPlugin: 14.7.2 (? - installed 2017-03-17) User Internet Plug-ins: WebEx64: 1.0 (? - installed 2014-06-29) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-24) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2020-05-09) AirPlay: 2.0 (Apple - installed 2020-05-09) AppleAVBAudio: 760.6 (Apple - installed 2019-09-07) BridgeAudioSP: 5.52 (Apple - installed 2020-05-09) iSightAudio: 7.7.3 (Apple - installed 2019-09-07) Backup: Time Machine Not Configured! Performance: System Load: 1.49 (1 min ago) 1.63 (5 min ago) 1.92 (15 min ago) Nominal I/O speed: 6.30 MB/s File system: 97.14 seconds Write speed: 34 MB/s Read speed: 40 MB/s CPU Usage Snapshot: Type Overall System: 6 % User: 18 % Idle: 77 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) system_profiler 12.06 % (Apple) WindowServer 6.88 % (Apple) EtreCheckPro 6.58 % (Etresoft, Inc.) kernel_task 4.32 % (Apple) trustd (4) 3.40 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (71) 4.23 GB (Google, Inc.) system_profiler 380 MB (Apple) Google Chrome 372 MB (Google, Inc.) Steam Helper (6) 305 MB (Valve Corporation) mdworker_shared (16) 286 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) mDNSResponder 61 MB / 16 MB (Apple) netbiosd 2 MB / 1 MB (Apple) steam_osx 125 KB / 71 KB (Valve Corporation) usbmuxd 62 KB / 43 KB (Apple) SystemUIServer 0 B / 37 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) system_profiler 13 (Apple) trustd (4) 9 (Apple) WindowServer 2 (Apple) steam_osx (2) 1 (Valve Corporation) ocspd 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 45 MB Used RAM: 6.80 GB Cached files: 1.16 GB Available RAM: 1.20 GB Swap Used: 1.88 GB Software Installs (past 60 days): Install Date Name (Version) 2021-03-19 Safari (14.0.3) 2021-04-14 Microsoft AutoUpdate (4.34.21041102) 2021-04-16 XProtectPlistConfigData (2144) 2021-04-16 MRTConfigData (1.77) 2021-04-18 Microsoft PowerPoint (16.48.21041102) 2021-04-18 Microsoft Word (16.48.21041102) 2021-04-18 Adobe Acrobat Reader DC (21.001.20149) (21.001.20149) 2021-05-12 Microsoft Excel (16.49.21050901) 2021-05-13 Microsoft OneNote (16.49.21050901) 2021-05-13 Microsoft Outlook (16.49.21050901) 2021-05-14 Adobe Acrobat Reader DC (21.001.20155) (21.001.20155) Clean up: ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Executable not found Diagnostics Information (past 7-30 days): 2021-05-13 18:37:57 Google Chrome.app - Hang Executable: /Applications/Google Chrome.app 2021-05-08 18:22:55 OtherUsersExtension - High CPU Use Executable: /System/Library/PrivateFrameworks/StorageManagement.framework/PlugIns/OtherUsersExtension.appex/Contents/MacOS/OtherUsersExtension End of report