EtreCheckPro version: 6.3.3 (6D020) Report generated: 2020-10-26 11:16:37 Download EtreCheckPro from https://etrecheck.com Runtime: 1:54 Performance: Excellent Problem: Other problem Description: Safari window occasionally displays lines of static like an old TV fi lter would apply in a video editing software. It also happened once in the Spotify App for the main window, but the floating center ad was c lear. The finder window behind the Safari window remains fines. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Time Machine auto backup disabled - Time Machine auto backups are disabled. Small backup drive - Time Machine backup drive is too small. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (16-inch, 2019) MacBook Pro Model: MacBookPro16,1 2.3 GHz 8-Core Intel Core i9 (i9-9880H) CPU: 8-core 32 RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 16 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 16 GB DDR4 2667 Battery: Health = Normal - Cycle count = 15 Video Information: Intel UHD Graphics 630 - VRAM: 1536 MB AMD Radeon Pro 5500M - VRAM: 8 GB Color LCD (built-in) 3584 x 2240 BenQ LCD 2560 x 1440 Drives: disk0 - APPLE SSD AP2048N 2.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 2.00 TB disk1 [APFS Virtual drive] 2.00 TB (Shared by 5 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 1.13 TB used) disk1s2 - Macintosh HD (APFS) (Shared - 11.35 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (Shared - 86 MB used) disk1s4 - Recovery (APFS) [Recovery] (Shared - 529 MB used) disk1s5 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 2.00 TB (Shared - 1.13 TB used, 860.72 GB available, 855.41 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s2 - Macintosh HD 2.00 TB (Shared - 11.35 GB used, 860.72 GB available, 855.41 GB free) APFS Mount point: / Encrypted Read-only: Yes disk1s5 - VM [APFS VM] 2.00 TB (Shared - 1.07 GB used, 855.41 GB free) APFS Mount point: /private/var/vm Encrypted Network: Interface en7: Thunderbolt Ethernet Slot 1 Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en6: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 3.40 GB available System Software: macOS Catalina 10.15.7 (19H2) Time since boot: About an hour Notifications: EtreCheckPro.app 6 notifications CleanMyDrive 2.app one notification Creative Cloud.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple 32-bit Applications: One 32-bit app Kernel Extensions: /Library/Extensions [Not Loaded] FTDIKext.kext (1.0 - SDK 10.14) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 172 Apple tasks [Running] 125 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 174 Apple tasks [Running] 128 Apple tasks Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-08-12) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2020-10-12) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-07-17) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-17) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-09-21) [Running] com.wacom.DataStoreMgr.plist (Wacom Technology Corp. - installed 2020-09-25) [Running] com.wacom.IOManager.plist (Wacom Technology Corp. - installed 2020-09-25) [Running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2020-09-25) [Loaded] com.xrite.device.softwareupdate.plist (X-Rite, Incorporated - installed 2020-06-01) [Loaded] com.xrite.i1Profiler.tray.plist (X-Rite, Incorporated - installed 2020-10-26) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-07-15) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-07-15) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2020-10-21) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-07-17) [Running] com.aladdin.aksusbd.plist (Gemalto, Inc. - installed 2019-08-09) [Running] com.aladdin.hasplmd.plist (Gemalto, Inc. - installed 2019-08-09) [Running] com.tunnelbear.mac.tbeard.plist (TunnelBear, Inc. - installed 2020-10-26) [Running] com.wacom.UpdateHelper.plist (Wacom Technology Corp. - installed 2020-09-25) [Loaded] com.wacom.displayhelper.plist (Apple - installed 2020-09-25) [Running] com.xrite.device.xrdd.plist (X-Rite, Incorporated - installed 2020-06-01) [Loaded] com.xrite.device.xrdd.restart.plist (X-Rite, Incorporated - installed 2020-09-21) User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-17) User Login Items: [Not Loaded] AppCleaner SmartDelete (Julien Ramseier - installed 2020-10-26) Modern Login Item /Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app [Loaded] LaunchAtLoginHelper (App Store - installed 2020-06-10) Modern Login Item /Applications/CleanMyDrive 2.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app [Not Loaded] CompressorHelper (App Store - installed 2020-09-25) Modern Login Item /Applications/Compressor.app/Contents/Library/LoginItems/CompressorHelper.app [Loaded] StartUpHelper (Spotify - installed 2020-10-26) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] TunnelBearHelper (TunnelBear, Inc. - installed 2020-10-19) Modern Login Item /Applications/TunnelBear.app/Contents/Library/LoginItems/TunnelBearHelper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2020-01-16) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2020-01-16) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-09-24) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2020-10-12) AdobePDFViewer: 20.012.20048 (Adobe Systems, Inc. - installed 2020-09-24) Safari Extensions: Honey (App Store - installed 2020-09-01) Rakuten Cash Back (App Store - installed 2020-09-30) 3rd Party Preference Panes: WacomTablet (Wacom Technology Corp. - installed 2020-09-25) Backup: Skip System Files: No Auto backup: No Volumes being backed up: Macintosh HD: Disk size: 2.00 TB - Disk used: 1.15 TB Destinations: T*************P [Local] (Last used) Total size: 259.59 GB Total number of backups: 2 Oldest backup: 2020-10-12 10:21:38 Last backup: 2020-10-26 09:32:00 2 local snapshots Oldest local snapshot: 2020-10-26 08:43:54 Last local snapshot: 2020-10-26 09:19:07 Performance: System Load: 1.16 (1 min ago) 1.38 (5 min ago) 1.45 (15 min ago) Nominal I/O speed: 2.91 MB/s File system: 12.35 seconds Write speed: 3047 MB/s Read speed: 3023 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 3 % Idle: 96 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 27.68 % (Etresoft, Inc.) WindowServer 12.12 % (Apple) kernel_task 3.36 % (Apple) Adobe CEF Helper (Renderer) (3) 1.48 % (Adobe Inc.) accountsd 0.86 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 696 MB (Etresoft, Inc.) Adobe Desktop Service 469 MB (Adobe Inc.) Adobe CEF Helper (Renderer) (3) 428 MB (Adobe Inc.) MTLCompilerService (3) 403 MB (Apple) NotificationCenter 320 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) vpn.log --management-query-remote --remote 174.128.180.165 443 udp --remote 174.128.181.135 7011 udp --remote 174.128.181.53 443 tcp 224 MB / 19 MB (? - /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/tunnelbear/openvpn --auth SHA256 --auth-nocache --auth-user-pass --cipher AES-256-GCM --client --connect-retry 1 --connect-retry-max 3 --daemon --dev tunX --fast-io --hand-window 50 --management /var/run/com.tunnelbear.vpn.socket unix --management-query-passwords --management-signal --mute-replay-warnings --nobind --persist-key --ping 10 --ping-restart 31 --remote-cert-tls server --reneg-sec 86400 --redirect-gateway def1 --tls-exit --verb 3 --ca /Applications/TunnelBear.app) corespeechd 1 KB / 3 MB (Apple) mDNSResponder 505 KB / 137 KB (Apple) biometrickitd 65 KB / 16 KB (Apple) UserEventAgent 22 KB / 24 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 6 (Apple) Adobe CEF Helper (Renderer) (3) 1 (Adobe Inc.) TunnelBear 1 (TunnelBear, Inc.) Adobe CEF Helper (GPU) 0 (Adobe Inc.) hasplmd 0 (Gemalto, Inc.) Virtual Memory Information: Physical RAM: 32 GB Free RAM: 17.67 GB Used RAM: 8.81 GB Cached files: 5.52 GB Available RAM: 23.19 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-09-30 Rakuten Cash Back (5.13.1) 2020-10-09 Citrix Receiver (12.9.1) 2020-10-12 Citrix Workspace (20.9.0) 2020-10-19 XProtectPlistConfigData (2133) 2020-10-19 MRTConfigData (1.68) 2020-10-25 EtreCheck (5.6.2) 2020-10-26 i1Profiler (1.0) 2020-10-26 Wacom Tablet (0) 2020-10-26 Python (0) 2020-10-26 HP Printer Software Update (5.1) Diagnostics Information (past 7-30 days): 2020-10-26 09:21:23 backupd High CPU Use (2 times) Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd 2020-10-26 08:39:08 AdobeIPCBroker.app Crash Executable: /Library/Application Support/Adobe/*/AdobeIPCBroker.app 2020-10-25 09:28:28 Adobe Photoshop 2021.app High CPU Use (7 times) Executable: /Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app 2020-10-22 08:12:37 Adobe Photoshop 2020.app Crash (10 times) Executable: /Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app End of report