EtreCheckPro version: 6.8.10 (68077)
Report generated: 2025-05-12 20:30:59
Download EtreCheckPro from https://etrecheck.com
Runtime: 6:49
Performance: Below Average

Problem: Computer is too slow
Description: 
App start up, downloading software updates, general navigation between
 apps is very slow.

Major Issues:
  Anything that appears on this list needs immediate attention. 
  Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed.
  Low disk space - This computer is running critically low on free hard drive space.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  System extensions installed - This computer has system extensions installed. System extensions can be difficult to uninstall.
  No Time Machine backup - Time Machine backup not found.
  Apps crashing - There have been numerous app crashes.
  Clean up - There are orphan files that could be removed.
  System modifications - There are a large number of system modifications running in the background.
  Low performance - EtreCheck report took an unusually long time to run.
  Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance.
  Sharing enabled - This computer has sharing services enabled that could be a security risk.

Hardware Information:
  iMac (Retina 5K, 27-inch, 2019)
    Status: Supported
  iMac Model: iMac19,1
  3.1 GHz 6-Core Intel Core i5 (i5-8600) CPU: 6-core
  8 GB RAM - Upgradeable
    BANK 0/ChannelA-DIMM0 - 4 GB DDR4 2667  
    BANK 1/ChannelA-DIMM1 - Empty   
    BANK 2/ChannelB-DIMM0 - 4 GB DDR4 2667  
    BANK 3/ChannelB-DIMM1 - Empty   

Video Information:
  Radeon Pro 575X - VRAM: 4 GB
    iMac (built-in) 5120 x 2880

Drives:
  disk0 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) 
  Internal PCI-Express 8.0 GT/s x2 NVM Express
  S.M.A.R.T. Details: 2% used, 31.73 TB written, 100% health, 78 unsafe shutdowns
    disk0s1 - EFI [EFI] 315 MB
    disk0s2 [APFS Fusion Drive] 27.55 GB
      disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes)
        disk2s1 (APFS) [APFS Container] (17.01 GB used)
          disk2s1s1 - Macintosh HD (APFS) [APFS Snapshot] (17.01 GB used)
        disk2s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (978.56 GB used)
        disk2s3 - Preboot (APFS) [APFS Preboot] (4.30 GB used)
        disk2s4 - Recovery (APFS) [Recovery] (1.24 GB used)
        disk2s5 - VM (APFS) [APFS VM] (4.30 GB used)
        disk2s6 - Update (APFS) (173 MB used)

  disk1 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) 
  Internal SATA 6 Gigabit Serial ATA
    disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk1s2 [APFS Fusion Drive] 1000.00 GB
      disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes)
        disk2s1 (APFS) [APFS Container] (17.01 GB used)
          disk2s1s1 - Macintosh HD (APFS) [APFS Snapshot] (17.01 GB used)
        disk2s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (978.56 GB used)
        disk2s3 - Preboot (APFS) [APFS Preboot] (4.30 GB used)
        disk2s4 - Recovery (APFS) [Recovery] (1.24 GB used)
        disk2s5 - VM (APFS) [APFS VM] (4.30 GB used)
        disk2s6 - Update (APFS) (173 MB used)

Mounted Volumes:
  disk2s1 [APFS Container]
    Filesystem: APFS
    Mount point: /System/Volumes/Update/mnt1
    Fusion drive
    Used: 17.01 GB
    Shared values
      Size: 1.03 TB
      Free: 17.43 GB

  disk2s1s1 - Macintosh HD [APFS Snapshot]
    Filesystem: APFS
    Mount point: /
    Fusion drive
    Read-only: Yes
    Used: 17.01 GB
    Shared values
      Size: 1.03 TB
      Free: 17.43 GB
      Available: 64.06 GB

  disk2s2 - Macintosh HD - Data [APFS Virtual drive]
    Filesystem: APFS
    Mount point: /System/Volumes/Data
    Fusion drive
    Used: 978.56 GB
    Shared values
      Size: 1.03 TB
      Free: 17.43 GB
      Available: 64.06 GB

  disk2s3 - Preboot [APFS Preboot]
    Filesystem: APFS
    Mount point: /System/Volumes/Preboot
    Fusion drive
    Used: 4.30 GB
    Shared values
      Size: 1.03 TB
      Free: 17.43 GB
      Available: 64.06 GB

  disk2s5 - VM [APFS VM]
    Filesystem: APFS
    Mount point: /System/Volumes/VM
    Fusion drive
    Used: 4.30 GB
    Shared values
      Size: 1.03 TB
      Free: 17.43 GB
      Available: 64.06 GB

  disk2s6 - Update
    Filesystem: APFS
    Mount point: /System/Volumes/Update
    Fusion drive
    Used: 173 MB
    Shared values
      Size: 1.03 TB
      Free: 17.43 GB
      Available: 64.06 GB

USB:
  USB 3.1 bus
    Apple Inc. - FaceTime HD Camera (Built-in)
    Apple Inc. - Magic Trackpad

  USB 3.1 bus
    <Empty>

Network:
  Interface en0: Ethernet
  Interface en1: Wi-Fi
    802.11 a/b/g/n/ac
  Interface en5: iPhone
  Interface bridge0: Thunderbolt Bridge

  Screen sharing: Enabled

System Software:
  macOS Sonoma 14.6.1 (23G93) 
  Installed 2024-08-24
  Time since boot: About 116 days

Security:
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple and Trend Micro

  Screen sharing: Enabled

Unsigned Files:
  Launchd: /Library/Application Support/TrendMicro/common/conf/TmStartAud.plist
    Command: /Library/Application Support/TrendMicro/TmccUpdate/UpdateUtility --xpc com.trendmicro.icore.aud
    Details: Domain name invalid - possibly malware

  Apps: 4

System Extensions:
  [Removed after restart] Trend Micro Network Extension - version 3.3 (Trend Micro, Inc. - installed 2025-02-11)
    

  [Running] Trend Micro Extension - version 3.3 (Trend Micro, Inc. - installed 2025-02-11)
    Application: /Applications/TrendMicro.localized/AFMAgent.app - version 3.3 (Trend Micro, Inc. - installed 2025-02-11)

System Launch Daemons:
  [Not Loaded]  43 Apple tasks
  [Loaded]  172 Apple tasks
  [Running]  185 Apple tasks
  [Other]  4 Apple tasks

System Launch Agents:
  [Not Loaded]  23 Apple tasks
  [Loaded]  180 Apple tasks
  [Running]  222 Apple tasks

Launch Daemons:
  [Not Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2025-02-01)
    Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2

  [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2025-04-11)
    Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon

  [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2025-05-07)
    Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon

  [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-04-23)
    Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper
    Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

  [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-04-23)
    Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper

  [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-10-19)
    Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper

  [Running] com.trendmicro.AFM.HelperTool.plist (Trend Micro, Inc. - installed 2024-12-14)
    Executable: /Library/PrivilegedHelperTools/com.trendmicro.AFM.HelperTool

  [Running] com.trendmicro.icore.av.plist (Trend Micro, Inc. - installed 2025-02-11)
    Command: /Applications/TrendMicro.localized/AFMAgent.app/Contents/Resources/iCoreService.app/Contents/MacOS/iCoreService -p 61301 -n 61100 '/Library/Application Support/TrendMicro/common/lib/libTmAntiMalwareDelegate.dylib' '/Library/Application Support/TrendMicro/common/lib/libTmURLRating.dylib' '/Library/Application Support/TrendMicro/common/lib/libTmBNS.dylib' '/Library/Application Support/TrendMicro/common/lib/libTmDeviceControl.dylib' '/Library/Application Support/TrendMicro/common/lib/libTmFolderShield.dylib' '/Library/Application Support/TrendMicro/common/lib/libTmFileScan.dylib' '/Library/Application Support/TrendMicro/common/lib/libTmCoreEPP.dylib' '/Library/Application Support/TrendMicro/common/lib/libTmFileHash.dylib' '/Library/Application Support/TrendMicro/common/lib/libTmFileEventHub.dylib' '/Library/Application Support/TrendMicro/common/lib/libTmNetworkEventHub.dylib'

  [Running] com.trendmicro.icore.main.plist (Trend Micro, Inc. - installed 2025-02-11)
    Command: /Applications/TrendMicro.localized/AFMAgent.app/Contents/Resources/iCoreService.app/Contents/MacOS/iCoreService -p 61100 -n 61100 '/Library/Application Support/TrendMicro/common/lib/libnamingService.dylib' '/Library/Application Support/TrendMicro/common/lib/libtaskManager.dylib' '/Library/Application Support/TrendMicro/common/lib/libnotificationService.dylib' '/Library/Application Support/TrendMicro/common/lib/libTmUpdate.dylib' '/Library/Application Support/TrendMicro/common/lib/libTmDb.dylib'

  [Running] com.trendmicro.icore.misc.plist (Trend Micro, Inc. - installed 2025-02-11)
    Command: /Applications/TrendMicro.localized/AFMAgent.app/Contents/Resources/iCoreService.app/Contents/MacOS/iCoreService -p 61304 -n 61100 '/Library/Application Support/TrendMicro/common/lib/libfeedback.dylib' '/Library/Application Support/TrendMicro/common/lib/libcensus.dylib'

  [Running] com.trendmicro.icore.wp.plist (Trend Micro, Inc. - installed 2025-02-11)
    Command: /Applications/TrendMicro.localized/AFMAgent.app/Contents/Resources/iCoreService.app/Contents/MacOS/iCoreService -p 61201 -n 61100 '/Library/Application Support/TrendMicro/common/lib/libTmProxyDelegate.dylib'

  [Loaded] com.trendmicro.itis.kext.plist (Trend Micro, Inc. - installed 2025-02-11)
    Executable: /Library/Application Support/TrendMicro/TMAFM/TMCCKextManager/TMCCKextManager

  [Not Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2024-04-25)
    Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon

Launch Agents:
  [Not Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2025-02-01)
    Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true

  [Not Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2025-02-10)
    Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot

  [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2025-04-11)
    Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater

  [Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2025-05-07)
    Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter

  [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-03-31)
    Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent
    Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

  [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-04-23)
    Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent

  [Loaded] com.trendmicro.itis.dca.plist (Trend Micro, Inc. - installed 2025-02-11)
    Executable: /Library/Application Support/TrendMicro/DCA/DCAManager.app/Contents/MacOS/DCAManager

  [Loaded] com.trendmicro.itis.dmr.plist (Trend Micro, Inc. - installed 2025-02-11)
    Executable: /Library/Application Support/TrendMicro/DMR/DMRManager.app/Contents/MacOS/DMRManager

  [Running] com.trendmicro.itis.uimgmt.agent.plist (Trend Micro, Inc. - installed 2025-02-11)
    Executable: /Library/Application Support/TrendMicro/TMAFM/AFMMainUI.app/Contents/MacOS/AFMMainUI

User Launch Agents:
  [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Not signed - installed 2022-11-07)
    Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled

  [Not Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2025-02-10)
    Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot

  [Not Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2025-02-02)
    Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/enterprise_companion/*=2,*/chrome/updater/*=2

  [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-06)
    <Empty>

  [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-06)
    <Empty>

  [Not Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2020-05-03)
    Command: ~/Library/Application Support/Steam/SteamApps/steamclean Public

User Login Items:
  [Not Loaded] TCLoginItemHelper (App Store - installed 2024-09-02)
    Modern Login Item
    /Applications/CleanerOne.app/Contents/Library/LoginItems/TCLoginItemHelper.app

  [Running] OneDrive (Microsoft Corporation - installed 2025-05-07)
    Application
    /Applications/OneDrive.app

  [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2025-05-07)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app

  [Loaded] OneDrive Launcher (Microsoft Corporation - installed 2025-05-07)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app

  [Not Loaded] StartUpHelper (Spotify - installed 2022-07-11)
    Modern Login Item
    /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app

Applications:
  611 Apple apps
  126 3rd party apps
  46 x86-only apps
  4 unsigned apps

App Extensions:
  Widgets:
    [Loaded] PowerPointWidgetKit - /Applications/Microsoft PowerPoint.app
    [Loaded] WordWidgetKit - /Applications/Microsoft Word.app
    [Loaded] ExcelWidgetKit - /Applications/Microsoft Excel.app
    [Loaded] CalendarWidgetExtension - /Applications/Microsoft Outlook.app

  Safari extensions:
    [Loaded] Trend Micro Toolbar for Mac - /Library/Application Support/TrendMicro/TmToolbar/extensions/SafariToolbar.app

  File providers:
    [Loaded] OneDrive File Provider - /Applications/OneDrive.app

  Share services:
    [Loaded] OneNote - /Applications/Microsoft OneNote.app

  Finder sync extensions:
    [Not Loaded] OneDrive Finder Integration - /Applications/OneDrive.app
    [Loaded] AFMFinderSync - /Library/Application Support/TrendMicro/TMAFM/AFMMainUI.app
    [Loaded] Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app

  QuickLook Previews:
    [Loaded] EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app
      com.etresoft.etrecheck4 *.etrecheck

Internet Plug-ins:
  AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2025-02-01)

Backup:
  Time Machine information is limited without Full Disk Access

Performance:
  System Load: 2.33 (1 min ago) 2.10 (5 min ago) 1.99 (15 min ago)
  Nominal I/O usage: 41.44 MB/s
  File system: 24.87 seconds
  Write speed: 175 MB/s
  Read speed: 787 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 5 %
  User: 7 %
  Idle: 88 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  com.apple.MobileSoftwareUpdate.UpdateBrainService 18.34 % (Not signed - /private/var/db/com.apple.xpc.roleaccountd.staging/exec/16777226.254064533.xpc/Contents/MacOS)
  EtreCheckPro 14.28 % (Etresoft, Inc.)
  iCoreService (4) 9.92 % (Trend Micro, Inc.)
  WindowServer 6.98 % (Apple)
  kernel_task 5.00 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  EtreCheckPro 744 MB (Etresoft, Inc.)
  iCoreService (4) 346 MB (Trend Micro, Inc.)
  AppleSpell 140 MB (Apple)
  com.apple.WebKit.WebContent (4) 103 MB (Apple)
  kernel_task 81 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  mDNSResponder 1.06 GB / 741 MB (Apple)
  chronod 7 KB / 414 KB (Apple)
  rapportd 133 KB / 75 KB (Apple)
  iCoreService 59 KB / 83 KB (Trend Micro, Inc.)
  netbiosd 79 KB / 54 KB (Apple)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  com.apple.MobileSoftwareUpdate.UpdateBrainService 6 (Not signed - /private/var/db/com.apple.xpc.roleaccountd.staging/exec/16777226.254064533.xpc/Contents/MacOS)
  WindowServer 4 (Apple)
  sysmond 1 (Apple)
  bluetoothd 1 (Apple)
  com.trendmicro.icore.es 1 (Trend Micro, Inc.)

Virtual Memory Information:
  Physical RAM: 8 GB

  Free RAM: 13 MB
  Used RAM: 6.14 GB
  Cached files: 1.85 GB

  Available RAM: 1.86 GB
  Swap Used: 769 MB

Software Installs (past 60 days):
  Install Date Name (Version)
  2025-03-19 Microsoft AutoUpdate (4.79.25033028) - Installer
  2025-03-19 Microsoft Excel (16.96.25042021) - Installer
  2025-03-19 Microsoft OneNote (16.96.25041326) - Installer
  2025-03-20 Microsoft AutoUpdate (4.79.25033028) - Installer
  2025-03-26 XProtectPlistConfigData (5291) - Software update
  2025-03-30 Microsoft Outlook (16.96.25042730) - Installer
  2025-03-31 Microsoft PowerPoint (16.96.25042021) - Installer
  2025-04-01 Microsoft Word (16.96.25042933) - Installer
  2025-04-03 XProtectPlistConfigData (5292) - Software update
  2025-04-03 Microsoft OneDrive (25.65.406) - Installer
  2025-04-03 Microsoft Excel (16.96.25042021) - Installer
  2025-04-07 Microsoft Outlook (16.96.25042730) - Installer
  2025-04-07 Microsoft PowerPoint (16.96.25042021) - Installer
  2025-04-07 Microsoft Word (16.96.25042933) - Installer
  2025-04-08 Numbers (14.4) - App Store
  2025-04-08 Keynote (14.4) - App Store
  2025-04-08 Pages (14.4) - App Store
  2025-04-08 XProtectPlistConfigData (5293) - Software update
  2025-04-10 Microsoft OneDrive (25.65.406) - Installer
  2025-04-15 Microsoft OneNote (16.96.25041326) - Installer
  2025-04-18 Microsoft Excel (16.96.25042021) - Installer
  2025-04-18 Microsoft Outlook (16.96.25042730) - Installer
  2025-04-18 Microsoft PowerPoint (16.96.25042021) - Installer
  2025-04-18 Microsoft Word (16.96.25042933) - Installer
  2025-04-19 XProtectPlistConfigData (5295) - Software update
  2025-04-20 Microsoft OneDrive (25.65.406) - Installer
  2025-04-23 Microsoft AutoUpdate (4.79.25033028) - Installer
  2025-04-23 Microsoft Excel (16.96.25042021) - Installer
  2025-04-23 Microsoft Outlook (16.96.25042730) - Installer
  2025-04-23 Microsoft PowerPoint (16.96.25042021) - Installer
  2025-04-23 Microsoft Word (16.96.25042933) - Installer
  2025-04-26 XProtectPlistConfigData (5296) - Software update
  2025-04-26 Adobe Lightroom (8.3) - App Store
  2025-04-29 Microsoft Outlook (16.96.25042730) - Installer
  2025-05-01 Microsoft Word (16.96.25042933) - Installer
  2025-05-01 Microsoft OneDrive (25.65.406) - Installer
  2025-05-07 Microsoft OneDrive (25.65.406) - Installer
  2025-05-08 Adobe Lightroom (8.3.1) - App Store

Clean up:
  ~/Library/LaunchAgents/com.adobe.GC.Invoker-1.0.plist
    /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility
    Executable not found

Diagnostics Information (past 60 days):
  2025-05-12 20:11:38 Google Chrome.app Hang
    Executable: /Applications/Google Chrome.app

  2025-05-09 14:10:52 bird Crash (14 times)
    First occurrence: 2025-05-05 19:16:39
    Executable: /System/Library/PrivateFrameworks/CloudDocsDaemon.framework/Versions/A/Support/bird

  2025-05-07 13:56:43 com.trendmicro.icore.es Crash (2 times)


End of report