EtreCheckPro version: 6.7.1 (67011) Report generated: 2022-09-09 15:26:46 Download EtreCheckPro from https://etrecheck.com Runtime: 10:10 Performance: Below Average Problem: Computer is too slow Description: Programs start very slowly. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Low performance - EtreCheck report took an unusually long time to run. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 4K, 21.5-inch, 2017) Status: Supported iMac Model: iMac18,2 3 GHz Quad-Core Intel Core i5 (i5-7400) CPU: 4-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 555 - VRAM: 2 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (158.14 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (819 MB used) disk1s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk1s4 - VM (APFS) [APFS VM] (5.37 GB used) disk1s5 (APFS) [APFS Container] (15.42 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (15.42 GB used) disk1s6 - Update (APFS) (7 MB used) disk2 - WD My Passport 25E3 1.00 TB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - M*****************c (Journaled HFS+) 999.83 GB (733.17 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 158.14 GB Shared values Size: 1000.00 GB Free: 818.91 GB Available: 854.80 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 819 MB Shared values Size: 1000.00 GB Free: 818.91 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 5.37 GB Shared values Size: 1000.00 GB Free: 818.91 GB disk1s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 15.42 GB Shared values Size: 1000.00 GB Free: 818.91 GB Available: 854.80 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 7 MB Shared values Size: 1000.00 GB Free: 818.91 GB disk2s2 - M*****************c Filesystem: Journaled HFS+ Mount point: /Volumes/M*****************c Used: 733.17 GB Size: 999.83 GB Free: 266.65 GB Available: 266.67 GB Network: Interface en0: Ethernet iCloud Status: one pending file System Software: macOS Monterey 12.5.1 (21G83) Time since boot: About a day Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Running app: ~/Library/Printers/HP OfficeJet 5200 series 5.app/Contents/MacOS/PrinterProxy Apps: 1 Old Applications: 6 x86-only apps Kernel Extensions: /Library/Extensions [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.28.5 - SDK 10.13) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) [Not Loaded] hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (3.6.1 - SDK 10.12) System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 187 Apple tasks [Running] 156 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 170 Apple tasks [Running] 170 Apple tasks [Other] One Apple task Launch Daemons: [Other] co.clario.AntiVirus.plist (Not signed - installed 2022-09-08) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-01-23) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2022-08-30) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2022-07-08) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2018-12-31) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-08-17) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-05-28) [Loaded] com.teamviewer.Helper.plist (TeamViewer Germany GmbH - installed 2022-04-25) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer Germany GmbH - installed 2022-03-31) [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-08-20) Launch Agents: [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2022-07-08) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-08-17) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer Germany GmbH - installed 2022-03-31) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer Germany GmbH - installed 2022-03-31) User Launch Agents: [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-07-19) [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-07-19) User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2018-12-31) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2018-12-31) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2018-12-31) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app Audio Plug-ins: ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2021-01-30) TVRemoteAudio: 1.0.1 (TeamViewer GmbH - installed 2022-03-31) Backup: Time Machine information is limited without Full Disk Access Destinations: M*****************c [Local] (Last used) 8 local snapshots Oldest local snapshot: 2022-09-08 15:35:04 Last local snapshot: 2022-09-09 15:09:19 Performance: System Load: 2.23 (1 min ago) 1.90 (5 min ago) 1.70 (15 min ago) Nominal I/O usage: 2.28 MB/s File system: 51.65 seconds Write speed: 51 MB/s Read speed: 50 MB/s CPU Usage Snapshot: Type Overall System: 5 % User: 9 % Idle: 87 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 13.78 % (Etresoft, Inc.) TeamViewer_Desktop 9.68 % (TeamViewer Germany GmbH) WindowServer 7.34 % (Apple) TeamViewer 3.44 % (TeamViewer Germany GmbH) kernel_task 3.06 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 452 MB (Etresoft, Inc.) TeamViewer_Desktop 227 MB (TeamViewer Germany GmbH) Microsoft Word 174 MB (Microsoft Corporation) com.apple.appkit.xpc.openAndSavePanelService (4) 153 MB (Apple) Mail 149 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) TeamViewer 1 MB / 18 MB (TeamViewer Germany GmbH) mDNSResponder 7 MB / 587 KB (Apple) netbiosd 153 KB / 31 KB (Apple) rapportd 38 KB / 21 KB (Apple) Mail 38 KB / 8 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) TeamViewer_Desktop 5 (TeamViewer Germany GmbH) WindowServer 5 (Apple) TeamViewer 3 (TeamViewer Germany GmbH) RTProtectionDaemon 3 (Malwarebytes Corporation) PerfPowerServices 1 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 28 MB Used RAM: 5.23 GB Cached files: 2.74 GB Available RAM: 2.77 GB Swap Used: 768 KB Software Installs (past 60 days): Install Date Name (Version) 2022-08-01 macOS 12.5 (12.5) 2022-08-11 iMovie (10.3.4) 2022-08-17 Microsoft AutoUpdate (4.50.22081401) 2022-08-17 Microsoft Excel (16.64.22081401) 2022-08-17 Microsoft PowerPoint (16.64.22081401) 2022-08-18 tmccUpgrade 2022-08-18 tmccAutoUpgrade 2022-08-18 tmccapp 2022-08-18 tmccDMR 2022-08-18 tmccDCA 2022-08-18 tmccToolbar 2022-08-18 XProtectPlistConfigData (2162) 2022-08-20 Zoom (5.11.6.9890) 2022-08-30 Malwarebytes for Mac (1.0) 2022-08-31 Microsoft Word (16.64.22081401) 2022-09-05 macOS 12.5.1 (12.5.1) 2022-09-06 MRTConfigData (1.93) 2022-09-07 XProtectPayloads (72) 2022-09-08 Clario (1.5.0) Clean up: /Library/LaunchDaemons/co.clario.AntiVirus.plist /Applications/Clario.app/Contents/Library/LaunchAgents/Clario.app/Contents/Library/LaunchDaemons/AntiVirus.app/Contents/MacOS/AntiVirus Executable not found Diagnostics Information (past 7-30 days): 2022-09-08 13:59:06 System Information.app High CPU Use Executable: /System/Applications/Utilities/System Information.app 2022-09-07 02:20:06 DCAManager Crash Executable: /Library/Application Support/TrendMicro/*/DCAManager.app 2022-09-05 15:32:55 XProtectPluginService Crash Executable: /Library/Apple/*/XProtect.app Details: libsystem_c.dylib: abort() called End of report