EtreCheckPro version: 6.8.4 (68040) Report generated: 2024-05-03 15:04:18 Download EtreCheckPro from https://etrecheck.com Runtime: 5:22 Performance: Good Problem: Computer is restarting Description: Restarts when going to sleep. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. External drives and performance - There are external drives connected that could be affecting performance. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 4K, 21.5-inch, Late 2015) Status: Supported iMac Model: iMac16,2 3.1 GHz Quad-Core Intel Core i5 (i5-5675R) CPU: 4-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867 BANK 1/DIMM0 - 4 GB DDR3 1867 Video Information: Intel Iris Pro Graphics 6200 - VRAM: 1536 MB G247HYL 1920 x 1080 iMac (built-in) 3360 x 1890 Drives: disk0 - 500GB OWC Mercury Electra 6G SSD 500.11 GB (Solid State - TRIM: No) External Thunderbolt 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 499.76 GB disk2 [APFS Virtual drive] 499.76 GB (Shared by 6 volumes) disk2s1 - O******* - Data (APFS) [APFS Virtual drive] (205.93 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (269 MB used) disk2s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk2s4 - VM (APFS) [APFS VM] (3.22 GB used) disk2s6 - Update (APFS) (19 MB used) disk2s7 (APFS) [APFS Container] (15.42 GB used) disk2s7s1 - O*****D (APFS) [APFS Snapshot] (15.42 GB used) disk1 - WDC WD10EZEX-08WN4A0 1.00 TB (Mechanical - 7200 RPM) External Thunderbolt 6 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Container] 999.86 GB disk4 [APFS Virtual drive] 999.86 GB (Shared by 1 volumes) disk4s4 - T************k (APFS) (889.01 GB used) disk3 - APPLE HDD ST1000LM024 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 [APFS Container] 1000.00 GB disk5 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes) disk5s1 - Macintosh HD - Data (APFS) (55.63 GB used) disk5s2 - Preboot (APFS) [APFS Preboot] (271 MB used) disk5s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk5s4 - VM (APFS) [APFS VM] (4.30 GB used) disk5s5 - Update (APFS) (19 MB used) disk5s6 - Macintosh HD (APFS) (15.42 GB used) Mounted Volumes: disk2s1 - O******* - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 205.93 GB Shared values Size: 499.76 GB Free: 273.62 GB Available: 335.54 GB disk2s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 269 MB Shared values Size: 499.76 GB Free: 273.62 GB disk2s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 3.22 GB Shared values Size: 499.76 GB Free: 273.62 GB disk2s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 19 MB Shared values Size: 499.76 GB Free: 273.62 GB disk2s7s1 - O*****D [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 15.42 GB Shared values Size: 499.76 GB Free: 273.62 GB Available: 335.54 GB disk4s4 - T************k Filesystem: APFS Mount point: /Volumes/T************k Used: 889.01 GB Shared values Size: 999.86 GB Free: 110.65 GB disk5s1 - Macintosh HD - Data Filesystem: APFS Mount point: /Volumes/Macintosh HD - Data Used: 55.63 GB Shared values Size: 1000.00 GB Free: 923.03 GB Available: 923.04 GB disk5s6 - Macintosh HD Filesystem: APFS Mount point: /Volumes/Macintosh HD Read-only: Yes Used: 15.42 GB Shared values Size: 1000.00 GB Free: 923.03 GB USB: USB30Bus Broadcom Corp. - Bluetooth USB Host Controller Apple Inc. - FaceTime HD Camera (Built-in) CPS - CST135XLU Apple Inc. - MacBook Air SuperDrive VIA Labs, Inc. - USB2.0 Hub VIA Labs, Inc. - USB2.0 Hub Apple, Inc. - Keyboard Hub Apple Inc. - Apple Keyboard Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge System Software: macOS Monterey 12.7.4 (21H1123) Time since boot: About 2 days Notifications: EtreCheckPro.app 2 notifications Speedtest.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveUpdaterDaemon.plist Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveStandaloneUpdaterDaemon.plist Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon Details: Exact match found in the legitimate list - probably OK Running app: (launcher) Running app: /Library/DropboxHelperTools/Dropbox_u501/dbkextd Details: Domain name invalid - possibly malware System Extensions: [Not Loaded] Malwarebytes Engine - version 5.1.4 (Malwarebytes Corporation - 2024-05-01) Application: /Applications/Malwarebytes.app - version 5.1.4 (Malwarebytes Corporation - 2024-05-01) Description: The Malwarebytes Engine extension manages your connection to the Malwarebytes VPN service. Kernel Extensions: /Library/Extensions [Not Loaded] BrKernel.kext - com.BrKernel (2.5 - SDK 10.10) System Launch Daemons: [Not Loaded] 40 Apple tasks [Loaded] 187 Apple tasks [Running] 154 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 19 Apple tasks [Loaded] 171 Apple tasks [Running] 167 Apple tasks Launch Daemons: [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2024-05-01) Command: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app/Contents/MacOS/RTProtectionDaemon -i EF7AE343-3127-461B-9654-64BE4FB53387.pkg [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2024-05-01) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/SettingsDaemon.app/Contents/MacOS/SettingsDaemon [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Not signed - installed 2024-03-31) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Not signed - installed 2024-04-09) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2024-04-16) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-09-11) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-12-14) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Running] com.brother.LOGINserver.plist (Brother Industries, LTD. - installed 2019-09-02) Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2024-05-01) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/FrontendAgent.app/Contents/MacOS/FrontendAgent [Other] com.microsoft.OneDriveStandaloneUpdater.plist (Not signed - installed 2024-03-31) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Other] com.microsoft.SyncReporter.plist (Not signed - installed 2024-04-09) Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-04-16) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Not Loaded] update.log (Not signed - installed 2020-10-03) User Launch Agents: [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2024-03-29) Command: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2024-04-29) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2024-02-25) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2024-02-25) [Other] com.logmein.GoToMeeting.G2MAIRUploader.plist (Not signed - installed 2022-06-14) Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpload [Other] com.logmein.GoToMeeting.G2MUpdate.plist (Not signed - installed 2022-06-14) Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpdate User Login Items: [Loaded] BartenderStartAtLoginHelper (Surtees Studios Limited - installed 2024-04-08) Modern Login Item /Applications/Bartender 4.app/Contents/Library/LoginItems/BartenderStartAtLoginHelper.app [Running] Dropbox (Dropbox, Inc. - installed 2024-05-02) Application /Applications/Dropbox.app [Running] Garmin Express Service (Garmin International - installed 2024-04-08) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Running] OneDrive (App Store - installed 2024-04-22) Application /Applications/OneDrive.app [Not Loaded] Launcher Disabler (App Store - installed 2024-04-22) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Loaded] OneDrive Launcher (App Store - installed 2024-04-22) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] SpeedTestHelper (App Store - installed 2024-04-08) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Not Loaded] weatherbugosxhelper (App Store - installed 2024-04-08) Modern Login Item /Applications/WeatherBug.app/Contents/Library/LoginItems/weatherbugosxhelper.app Applications: 430 apps 16 x86-only apps 3 unsigned apps App Extensions: Widgets: Twitter - /Applications/Twitter.app Safari extensions: eWallet AutoPass - /Applications/eWallet.app File providers: Dropbox - /Applications/Dropbox.app OneDrive File Provider - /Applications/OneDrive.app Share services: Dropbox Transfer - /Applications/Dropbox.app OneNote - /Applications/Microsoft OneNote.app Finder sync extensions: OneDrive Finder Integration - /Applications/OneDrive.app Dropbox Finder Extension - /Applications/Dropbox.app QuickLook Previews: Bartender Spotlight menu bar item Quick Look - /Applications/Bartender 4.app BartenderMenuBarItem QuickLook Previews (legacy): DropboxQL - ~/Library/QuickLook/DropboxQL.qlgenerator com.adobe.illustrator.ai-image *.ai public.text org.oasis-open.opendocument.spreadsheet *.ods org.oasis-open.opendocument.presentation *.odp com.adobe.encapsulated-postscript *.eps Audio Plug-ins: MSTeamsAudioDevice: 2023.31.01.2 (Microsoft Corporation - installed 2023-08-07) Backup: Auto backup: Yes Destinations: T************k [Local] (Last used) Total size: 999.65 GB Total number of backups: 59 Oldest backup: 2024-01-03 13:54:15 Last backup: 2024-05-03 13:55:52 24 local snapshots Oldest local snapshot: 2024-05-02 15:49:22 Last local snapshot: 2024-05-03 14:55:08 Performance: System Load: 2.81 (1 min ago) 3.36 (5 min ago) 3.16 (15 min ago) Nominal I/O usage: 0.02 MB/s File system: 21.34 seconds Write speed: 212 MB/s Read speed: 123 MB/s CPU Usage Snapshot: Type Overall System: 7 % User: 10 % Idle: 83 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) RTProtectionDaemon 21.44 % (Malwarebytes Corporation) EtreCheckPro 14.52 % (Etresoft, Inc.) kernel_task 10.85 % (Apple) WindowServer 10.10 % (Apple) Google Chrome Helper (GPU) 9.92 % (Google LLC) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (11) 817 MB (Google LLC) EtreCheckPro 495 MB (Etresoft, Inc.) Google Chrome Helper (GPU) 210 MB (Google LLC) Google Chrome 206 MB (Google LLC) kernel_task 205 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 434 MB / 26 MB (Apple) Dropbox 4 MB / 2 MB (Dropbox, Inc.) apsd 2 MB / 936 KB (Apple) rapportd 1 MB / 708 KB (Apple) Mail 1 MB / 126 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) Google Chrome Helper (GPU) 6 (Google LLC) RTProtectionDaemon 5 (Malwarebytes Corporation) Google Chrome Helper (Renderer) (11) 3 (Google LLC) Mail 3 (Apple) WindowServer 2 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 46 MB Used RAM: 5.83 GB Cached files: 2.13 GB Available RAM: 2.17 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2024-04-07 macOS 12.7.4 (12.7.4) 2024-04-08 MRTConfigData (1.93) 2024-04-08 Safari (17.4.1) 2024-04-09 Microsoft OneDrive (24.55.317) 2024-04-13 CleanMyMac X (4.15.3) 2024-04-16 Microsoft AutoUpdate (4.70.24041420) 2024-04-22 OneDrive (24.065.0331) 2024-05-01 XProtectPlistConfigData (2193) 2024-05-01 Malwarebytes for Mac (1.0) 2024-05-02 XProtectPayloads (133) Clean up: /Library/LaunchAgents/com.microsoft.SyncReporter.plist /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter Executable not found ~/Library/LaunchAgents/com.logmein.GoToMeeting.G2MAIRUploader.plist ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpload Executable not found ~/Library/LaunchAgents/com.logmein.GoToMeeting.G2MUpdate.plist ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpdate Executable not found /Library/LaunchAgents/com.microsoft.OneDriveStandaloneUpdater.plist /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater Executable not found Diagnostics Information (past 60 days): 2024-05-01 17:29:26 mdsync High CPU Use (3 times) First occurrence: 2024-05-01 17:32:03 Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdsync 2024-05-01 12:46:09 photoanalysisd High CPU Use (2 times) First occurrence: 2024-04-29 08:50:04 Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2024-04-30 07:52:32 OneDrive.app High CPU Use First occurrence: 2024-04-30 07:54:38 Executable: /Applications/OneDrive.app 2024-04-28 17:22:43 fileproviderd High CPU Use (2 times) First occurrence: 2024-04-28 17:26:42 Executable: /System/Library/Frameworks/FileProvider.framework/Support/fileproviderd 2024-04-26 20:30:57 RTProtectionDaemon.app High CPU Use First occurrence: 2024-04-26 20:33:39 Executable: /Library/Application Support/Malwarebytes/*/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app End of report