EtreCheck version: 5.4.4 (5063) Report generated: 2019-11-13 11:45:26 Download EtreCheck from https://etrecheck.com Runtime: 1:40 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Computer is restarting Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Configuration profiles present - This machine has configuration profiles. These are sometimes used by adware and malware. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”. Limited drive access - More information may be available with Full Drive Access. Hardware Information: MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports) MacBook Pro Model: MacBookPro14,1 1 2.3 GHz Dual-Core Intel Core i5 (i5-7360U) CPU: 2-core 8 RAM - Not upgradeable BANK 0/DIMM0 - 4 GB LPDDR3 2133  BANK 1/DIMM0 - 4 GB LPDDR3 2133  Battery: Health = Normal - Cycle count = 203 Video Information: Intel Iris Plus Graphics 640 - VRAM: 1536 MB Color LCD 3360 x 2100 S24D390 1920 x 1080 Drives: disk0 - APPLE SSD AP0256J 251.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 250.69 GB disk1 [APFS Virtual drive] 250.69 GB (Shared by 5 volumes) disk1s1 - M******************s (APFS) [APFS Virtual drive] (Shared - 202.44 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 10.97 GB used) Mounted Volumes: disk1s1 - M******************s [APFS Virtual drive] 250.69 GB (Shared - 202.44 GB used - 35.45 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s4 - VM [APFS VM] 250.69 GB (Shared - 1.07 GB used - 35.45 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 250.69 GB (Shared - 10.97 GB used - 35.45 GB free) APFS Mount point: / Encrypted Read-only: Yes Network: Interface en5: Bose SoundTouch™ System Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en4: iPhone Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Interface en6: iPad Interface en7: iPad 2 System Software: macOS Catalina 10.15.1 (19B88) Time since boot: Less than an hour Safe Mode: Enabled Configuration Profiles: This computer has configuration profiles installed. Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.jamfsoftware.jamf.daemon.plist Executable: /usr/local/jamf/bin/jamf launchDaemon Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.jamfsoftware.jamf.agent.plist Executable: /usr/local/jamf/bin/jamfAgent Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist Executable: /opt/cisco/anyconnect/bin/vpnagentd -execv_instance Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.ibm.JAMFIntegrationHelper.plist Executable: /Library/PrivilegedHelperTools/com.ibm.JAMFIntegrationHelper Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.jamfsoftware.ibm.netservice.plist Executable: /bin/bash '/Library/Application Support/JAMF/ibm/network_info_collector.sh' Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.cisco.anyconnect.gui.plist Executable: '/Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app' Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.jamfsoftware.startupItem.plist Executable: /Library/Application Support/JAMF/ManagementFrameworkScripts/StartupScript.sh Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.cisco.anyconnect.notification.plist Executable: '/opt/cisco/anyconnect/bin/Cisco AnyConnect Secure Mobility Client Notification.app' Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.jamfsoftware.task.1.plist Executable: /usr/local/jamf/bin/jamf policy -randomDelaySeconds 300 Details: Exact match found in the whitelist - probably OK Safari Extension: Webex Meetings Safari Extension: Box Tools 32-bit Applications: 3 32-bit apps Kernel Extensions: /Library/Extensions CbDefenseSensor.kext (3.2.2fc6 - SDK 10.14) acsock.kext (4.7.1 - SDK 10.13) System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 172 Apple tasks [Running] 120 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 182 Apple tasks [Running] 115 Apple tasks Launch Agents: [Not Loaded] com.carbonblack.defense.ui.plist (7AGZNQ2S2T - installed 2019-02-08) [Not Loaded] com.cisco.anyconnect.gui.plist (? e1a9d14d - installed 2019-06-19) [Not Loaded] com.cisco.anyconnect.notification.plist (? 8b01cb06 - installed 2019-06-19) [Not Loaded] com.jamfsoftware.jamf.agent.plist (? 897e7d0b - installed 2019-09-27) [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-09-26) [Not Loaded] com.oracle.java.Java-Updater.plist (? 94aa9ad6 - installed 2018-07-07) Launch Daemons: [Not Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-09-23) [Not Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-05-01) [Not Loaded] com.carbonblack.defense.daemon.plist (7AGZNQ2S2T - installed 2019-02-08) [Not Loaded] com.cisco.anyconnect.vpnagentd.plist (? f363637f - installed 2019-06-19) [Not Loaded] com.crashplan.engine.plist (? 0 - installed 2019-04-03) [Not Loaded] com.ibm.JAMFIntegrationHelper.plist (? 705d78b1 - installed 2016-11-14) [Not Loaded] com.jamf.management.daemon.plist (JAMF Software - installed 2019-09-04) [Not Loaded] com.jamfsoftware.ibm.netservice.plist (? 16491bd8 - installed 2019-10-23) [Not Loaded] com.jamfsoftware.jamf.daemon.plist (? 6188ac25 - installed 2019-09-27) [Not Loaded] com.jamfsoftware.startupItem.plist (? 44b5eabd - installed 2019-09-27) [Not Loaded] com.jamfsoftware.task.1.plist (? b3737f09 - installed 2019-09-27) [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-09-26) [Not Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-02-10) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2018-07-07) Internet Plug-ins: FlashPlayer-10.6: 32.0.0.270 (Adobe Systems, Inc. - installed 2019-10-09) Flash Player: 32.0.0.270 (Adobe Systems, Inc. - installed 2019-10-09) JavaAppletPlugin: Java 8 Update 181 build 13 (? - installed 2018-09-28) MeetingJoinPlugin: (? - installed 2019-08-13) Audio Plug-ins: ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2019-10-22) Safari Extensions: 1Password - App Store (installed 2019-11-08) Box Tools - Unknown (installed 2019-08-19) Webex Meetings - Unknown (installed 2019-10-17) 3rd Party Preference Panes: Flash Player (installed 2019-09-23) IBM Registration (installed 2018-11-11) Java (installed 2018-09-28) Time Machine: Time Machine information not available without Full Drive Access. 2 local snapshots Oldest local snapshot: 2019-11-06 18:08:39 Last local snapshot: 2019-11-13 10:27:07 Performance: System Load: 0.92 (1 min ago) 1.69 (5 min ago) 2.15 (15 min ago) Nominal I/O speed: 10.81 MB/s File system: 32.41 seconds Write speed: 1361 MB/s Read speed: 2658 MB/s CPU Usage Snapshot: Type Overall System 8 % User 20 % Idle 73 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheck 52.53 % (App Store) Other processes 29.58 % (?) CVMCompiler 26.56 % (Apple) sharingd 0.17 % (Apple) App Store 0.10 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 900 MB (App Store) com.apple.WebKit.WebContent.xpc (9) 208 MB (Apple) CVMCompiler 196 MB (Apple) Safari 175 MB (Apple) Spotlight 153 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 167 KB / 141 KB (?) routined 0 B / 0 B (Apple) homed 0 B / 0 B (Apple) NotificationCenter 0 B / 0 B (Apple) com.apple.Safari.SearchHelper.xpc 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 252 MB Used RAM: 4.82 GB Cached files: 2.94 GB Available RAM: 3.18 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2019-10-15 ibm_cocoaDialog 2019-10-15 ibm_enterKey 2019-10-15 ibm_terminalNotifier 2019-10-18 OneDrive (19.152.1013) 2019-10-22 Zoom (4.5.5666.1020) 2019-10-23 WhatsApp (0.3.5149) 2019-10-29 XProtectPlistConfigData (2107) 2019-11-08 1Password 7 (7.4) 2019-11-13 EtreCheck (5.4.4) Clean up: /Library/LaunchAgents/com.cisco.anyconnect.notification.plist '/opt/cisco/anyconnect/bin/Cisco AnyConnect Secure Mobility Client Notification.app' Executable not found /Library/LaunchAgents/com.cisco.anyconnect.gui.plist '/Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app' Executable not found Diagnostics Information (past 7 days): Directory /Library/Logs/DiagnosticReports is not accessible. 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