EtreCheckPro version: 6.5.1 (6F003)
Report generated: 2021-09-04 20:12:12
Download EtreCheckPro from https://etrecheck.com
Runtime: 10:47
Performance: Poor

Problem: Computer is too slow
Description: 
Applications open slowly and there is occasional beachballing.

Major Issues:
  Anything that appears on this list needs immediate attention. 
  No Time Machine backup - Time Machine backup not found.
  Poor performance - EtreCheck report shows poor performance. This is unusual.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  System modifications - There are a large number of system modifications running in the background.
  x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system.

Hardware Information:
  iMac (Retina 4K, 21.5-inch, 2017)
  iMac Model: iMac18,2
  3 GHz Quad-Core Intel Core i5 (i5-7400) CPU: 4-core
  8 GB RAM - Upgradeable by an Apple Authorized Service Provider
    BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400  
    BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400  

Video Information:
  Radeon Pro 555 - VRAM: 2 GB
    iMac (built-in) 4096 x 2304

Drives:
  disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) 
  Internal SATA 3 Gigabit Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [APFS Container] 1000.00 GB
      disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes)
        disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 195.53 GB used)
        disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 563 MB used)
        disk1s3 - Recovery (APFS) [Recovery] (Shared - 626 MB used)
        disk1s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used)
        disk1s5 (APFS) [APFS Container] (Shared - 15.33 GB used)
          disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.33 GB used)
        disk1s6 - Update (APFS) (Shared - 6 MB used)

Mounted Volumes:
  disk1s1 - Macintosh HD - Data [APFS Virtual drive]
    1000.00 GB (Shared - 195.53 GB used, 785.18 GB available, 783.44 GB free)
    APFS
    Mount point: /System/Volumes/Data

  disk1s2 - Preboot [APFS Preboot]
    1000.00 GB (Shared - 563 MB used, 783.44 GB free)
    APFS
    Mount point: /System/Volumes/Preboot

  disk1s4 - VM [APFS VM]
    1000.00 GB (Shared - 4.30 GB used, 783.44 GB free)
    APFS
    Mount point: /System/Volumes/VM

  disk1s5s1 - Macintosh HD [APFS Snapshot]
    1000.00 GB (Shared - 15.33 GB used, 785.18 GB available, 783.44 GB free)
    APFS
    Mount point: /
    Read-only: Yes

  disk1s6 - Update
    1000.00 GB (Shared - 6 MB used, 783.44 GB free)
    APFS
    Mount point: /System/Volumes/Update

Network:
  Interface en0: Ethernet
  Interface en1: Wi-Fi
    802.11 a/b/g/n/ac
  Interface en4: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge
  iCloud Quota: 3.20 GB available

System Software:
  macOS Big Sur 11.5.2 (20G95) 
  Time since boot: Less than an hour

Notifications:
  Norton.app
    one notification

Security:
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple and Symantec

Unsigned Files:
  Launchd: /Library/LaunchDaemons/com.symantec.sharedsettings.MES.plist
    Executable: /Library/Application Support/Symantec/Silo/MES/DomainSettings/SymSharedSettingsd
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchAgents/com.bitcointrezor.trezorBridge.trezord.plist
    Executable: /bin/sh -c '/Applications/Utilities/TREZOR\ Bridge/trezord -l $HOME/Library/Logs/trezord.log'
    Details: Exact match found in the legitimate list - probably OK

  Apps: 2

Old Applications:
  99 x86-only apps

System Extensions:
  [Running] SymantecEndpointSecurity - version 9.0.5 (Symantec - 2021-08-05)
    Application: /Applications/Norton 360.app - version 9.0.5 (Symantec - 2021-08-05)
    Description: [placeholder]Symantec Endpoint Security system extension[placeholder]

System Launch Daemons:
  [Not Loaded]  36 Apple tasks
  [Loaded]  188 Apple tasks
  [Running]  139 Apple tasks
  [Other]  One Apple task

System Launch Agents:
  [Not Loaded]  16 Apple tasks
  [Loaded]  188 Apple tasks
  [Running]  130 Apple tasks

Launch Daemons:
  [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09)
  [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09)
  [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-07-20)
  [Running] com.adobe.agsservice.plist (Adobe Inc. - installed 2021-08-22)
  [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2019-01-27)
  [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-08-10)
  [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-01-15)
  [Running] com.symantec.SymLUHelper.MES.plist (Symantec - installed 2021-07-07)
  [Loaded] com.symantec.UninstallerToolHelper.MES.plist (Symantec - installed 2021-07-07)
  [Running] com.symantec.VPNService.plist (Symantec - installed 2020-10-06)
  [Running] com.symantec.dsp.nortonaggregatord.MES.plist (Symantec - installed 2021-07-07)
  [Running] com.symantec.liveupdate.daemon.MES.plist (Symantec - installed 2021-07-07)
  [Running] com.symantec.sharedsettings.MES.plist (? 84ffa067  - installed 2021-05-21)
  [Running] com.symantec.symdaemon.MES.plist (Symantec - installed 2021-07-07)
  [Loaded] com.symantec.symqual.detail.MES.plist (Symantec - installed 2021-07-07)
  [Loaded] com.symantec.symqual.panicreporter.MES.plist (Symantec - installed 2021-07-07)
  [Loaded] com.symantec.symqual.submit.MES.plist (Symantec - installed 2021-07-07)

Launch Agents:
  [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-10)
  [Other] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-07-20)
  [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2021-08-22)
  [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-08-22)
  [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2021-08-17)
  [Running] com.bitcointrezor.trezorBridge.trezord.plist (? 9b551654  - installed 2020-01-01)
  [Running] com.brother.LOGINserver.plist (Brother Industries, LTD. - installed 2019-09-02)
  [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-08-10)
  [Running] com.symantec.uiagent.application.MES.plist (Symantec - installed 2021-07-07)

User Launch Agents:
  [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-08-22)
  [Not Loaded] com.amazon.music.startup.plist (? 0  - installed 2020-02-03)
  [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-08-23)
  [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-08-23)
  [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2021-08-27)

User Login Items:
  [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2019-01-27)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app

  [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2019-01-27)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app

  [Running] Norton Secure VPN (Symantec - installed 2021-08-05)
    Application
    /Library/Application Support/Symantec/Norton Secure VPN.app

Internet Plug-ins:
  AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2018-12-19)
  AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-07-20)
  AdobePDFViewer: 19.010.20069 (Adobe Systems, Inc. - installed 2018-12-19)

Safari Extensions:
  ABP (App Store - installed 2021-06-12)
  ABP Control Panel (App Store - installed 2021-06-12)
  Grammarly for Safari (App Store - installed 2021-09-01)
  Privacy Dashboard (App Store - installed 2021-07-17)
  Privacy Protection (App Store - installed 2021-07-17)

Backup:
  Time Machine Not Configured!

Performance:
  System Load: 2.17 (1 min ago) 1.57 (5 min ago) 0.84 (15 min ago)
  Nominal I/O speed: 2.96 MB/s
  File system: 45.59 seconds
  Write speed: 62 MB/s
  Read speed: 55 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 5 %
  User: 10 %
  Idle: 85 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  EtreCheckPro 13.18 % (Etresoft, Inc.)
  media-indexer 8.72 % (Apple)
  com.symantec.mes.systemextension 7.82 % (Symantec)
  WindowServer 5.10 % (Apple)
  AMPLibraryAgent 3.96 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  EtreCheckPro 651 MB (Etresoft, Inc.)
  com.symantec.mes.systemextension 308 MB (Symantec)
  Adobe Desktop Service 179 MB (Adobe Inc.)
  QuickLookSatellite 121 MB (Apple)
  mds_stores 118 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  mDNSResponder 186 KB / 40 KB (Apple)
  AMPLibraryAgent 56 KB / 11 KB (Apple)
  apsd 10 KB / 17 KB (Apple)
  SymDaemon 8 KB / 3 KB (Symantec)
  trustd 8 KB / 975 B (Apple)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  com.symantec.mes.systemextension 5 (Symantec)
  WindowServer 4 (Apple)
  com.apple.quicklook.ThumbnailsAgent 2 (Apple)
  media-indexer 2 (Apple)
  syspolicyd 2 (Apple)

Virtual Memory Information:
  Physical RAM: 8 GB

  Free RAM: 21 MB
  Used RAM: 3.76 GB
  Cached files: 4.22 GB

  Available RAM: 4.24 GB
  Swap Used: 0 B

Software Installs (past 60 days):
  Install Date Name (Version)
  2021-07-10 iMovie (10.2.5)
  2021-07-17 DuckDuckGo Privacy Essentials (1.4.6)
  2021-07-23 macOS 11.5 (11.5)
  2021-08-05 Norton For Mac (8.6.6.2.2)
  2021-08-05 Norton 360 SKU (8.6.6.2.2)
  2021-08-05 Norton Secure VPN (2.12.0.463)
  2021-08-05 Norton For Mac.Universal (8.6.6.2.2)
  2021-08-05 DSP_SKU.N360_ESD_8_1_MRF_20440_DSP (8.6.6.2.2)
  2021-08-10 Microsoft AutoUpdate (4.38.21080801)
  2021-08-10 Microsoft Excel (16.52.21080801)
  2021-08-10 Microsoft OneNote (16.52.21080801)
  2021-08-10 Microsoft PowerPoint (16.52.21080801)
  2021-08-10 Microsoft Word (16.52.21080801)
  2021-08-23 XProtectPlistConfigData (2150)
  2021-08-23 macOS 11.5.2 (11.5.2)
  2021-09-01 Grammarly for Safari (9.38)
  2021-09-03 MRTConfigData (1.83)

Diagnostics Information (past 7-30 days):
  2021-08-31 19:50:32 Adobe Illustrator.app Hang
    Executable: /Applications/Adobe Illustrator 2021/Adobe Illustrator.app

  2021-08-29 20:14:26 com.symantec.mes.systemextension Crash
    Executable: /Library/SystemExtensions/*/com.symantec.mes.systemextension


End of report