EtreCheckPro version: 6.7 (67009) Report generated: 2022-08-06 11:10:36 Download EtreCheckPro from https://etrecheck.com Runtime: 7:24 Performance: Poor Problem: Computer is too slow Description: tested as startup disk pon MacBook Pro 2019 Major Issues: Anything that appears on this list needs immediate attention. Failing hard drive - This computer has a hard drive that appears to be failing. Automatic updates disabled - Automatic updates are disabled. This computer is at risk of malware infection. Security updates disabled - Security updates are disabled. This computer is at risk of malware infection. Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. External drives and performance - There are external drives connected that could be affecting performance. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (16-inch, 2019) MacBook Pro Model: MacBookPro16,4 2.4 GHz 8-Core Intel Core i9 (i9-9980HK) CPU: 8-core 64 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 32 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 32 GB DDR4 2667 Battery: Health = Normal - Cycle count = 64 Video Information: Intel UHD Graphics 630 - VRAM: 1536 MB AMD Radeon Pro 5600M - VRAM: 8 GB Color LCD (built-in) 3584 x 2240 DELL U3417W 3440 x 1440 Drives: disk0 - APPLE SSD AP4096N 4.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 4.00 TB disk2 [APFS Virtual drive] 4.00 TB (Shared by 5 volumes) disk2s1 - Macintosh HD (APFS) (11.22 GB used) disk2s2 - Macintosh HD - Data (APFS) (1.72 TB used) disk2s3 - Preboot (APFS) [APFS Preboot] (82 MB used) disk2s4 - Recovery (APFS) [Recovery] (530 MB used) disk2s5 - VM (APFS) [APFS VM] (1.07 GB used) disk1 - INTEL SSDPEKNW020T8 2.05 TB (Solid State - TRIM: Yes) External 8.0 GT/s x2 NVM Express disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Container] 2.05 TB disk3 [APFS Virtual drive] 2.05 TB (Shared by 5 volumes) disk3s1 - 2********** - Data (APFS) (6.04 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (88 MB used) disk3s3 - Recovery (APFS) [Recovery] (529 MB used) disk3s4 - VM (APFS) [APFS VM] (1.07 GB used) disk3s5 - 2********k (APFS) (1.84 TB used) disk4 - GlyphTech ATOM 1.00 TB External USB 10 Gbit/s+ USB disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk4s2 [APFS Container] 1000.00 GB disk5 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes) disk5s1 - M*************** - Data (APFS) [APFS Virtual drive] (203.00 GB used) disk5s2 - Preboot (APFS) [APFS Preboot] (270 MB used) disk5s3 - Recovery (APFS) [Recovery] (1.11 GB used) disk5s4 - VM (APFS) [APFS VM] (20 KB used) disk5s5 (APFS) [APFS Container] (15.19 GB used) disk5s5s1 - M*************D (APFS) [APFS Snapshot] (15.19 GB used) disk5s6 - Update (APFS) (737 KB used) disk6 - JMicron USB to ATA/ATAPI Bridge 4.00 TB External USB 5 Gbit/s USB disk6s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk6s2 [APFS Container] 4.00 TB disk7 [APFS Virtual drive] 4.00 TB (Shared by 4 volumes) disk7s1 - 4************o (APFS) (616.74 GB used) disk7s2 - Preboot (APFS) [APFS Preboot] (45 MB used) disk7s3 - Recovery (APFS) [Recovery] (508 MB used) disk7s4 - VM (APFS) [APFS VM] (8.59 GB used) disk8 - Glyph RAID0 8.00 TB External USB 5 Gbit/s USB disk8s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk8s2 - G********1 (Journaled HFS+) 8.00 TB (670.66 GB used) disk9 - Glyph StudioRAID TB2 8.00 TB External USB 5 Gbit/s USB disk9s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk9s2 - G*******B (Journaled HFS+) 8.00 TB (1.91 GB used) disk10 - Blackbox Pro 4.00 TB (Mechanical) External USB 5 Gbit/s USB disk10s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk10s2 [APFS Container] 4.00 TB disk11 [APFS Virtual drive] 4.00 TB (Shared by 4 volumes) disk11s1 - G**************** - Data (APFS) (3.01 TB used) disk11s2 - G**************p (APFS) (12.65 GB used) disk11s3 - Preboot (APFS) [APFS Preboot] (80 MB used) disk11s4 - Recovery (APFS) [Recovery] (531 MB used) disk12 - Glyph RAID0 8.00 TB External USB 5 Gbit/s USB disk12s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk12s2 [APFS Container] 8.00 TB disk13 [APFS Virtual drive] 8.00 TB (Shared by 5 volumes) disk13s1 - G*********** - Data (APFS) (7.63 TB used) disk13s2 - Preboot (APFS) [APFS Preboot] (81 MB used) disk13s3 - Recovery (APFS) [Recovery] (529 MB used) disk13s4 - VM (APFS) [APFS VM] (34.36 GB used) disk13s5 - G*********2 (APFS) (12.86 GB used) Mounted Volumes: disk2s1 - Macintosh HD Filesystem: APFS Mount point: /Volumes/Macintosh HD Encrypted Read-only: Yes Used: 11.22 GB Shared values Size: 4.00 TB Free: 2.26 TB disk2s2 - Macintosh HD - Data Filesystem: APFS Mount point: /Volumes/Macintosh HD - Data Encrypted Used: 1.72 TB Shared values Size: 4.00 TB Free: 2.26 TB Available: 2.29 TB disk3s1 - 2********** - Data Filesystem: APFS Mount point: /Volumes/2********** - Data Owners enabled: No Used: 6.04 GB Shared values Size: 2.05 TB Free: 195.83 GB Available: 195.84 GB disk3s5 - 2********k Filesystem: APFS Mount point: /Volumes/2********k Owners enabled: No Read-only: Yes Used: 1.84 TB Shared values Size: 2.05 TB Free: 195.83 GB disk5s1 - M*************** - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 203.00 GB Shared values Size: 1000.00 GB Free: 780.22 GB Available: 781.20 GB disk5s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 270 MB Shared values Size: 1000.00 GB Free: 780.22 GB disk5s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 20 KB Shared values Size: 1000.00 GB Free: 780.22 GB disk5s5s1 - M*************D [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 15.19 GB Shared values Size: 1000.00 GB Free: 780.22 GB Available: 781.20 GB disk5s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 737 KB Shared values Size: 1000.00 GB Free: 780.22 GB disk7s1 - 4************o Filesystem: APFS Mount point: /Volumes/4************o Owners enabled: No Used: 616.74 GB Shared values Size: 4.00 TB Free: 3.37 TB disk8s2 - G********1 Filesystem: Journaled HFS+ Mount point: /Volumes/G********1 Owners enabled: No Used: 670.66 GB Size: 8.00 TB Free: 7.33 TB disk9s2 - G*******B Filesystem: Journaled HFS+ Mount point: /Volumes/G*******B Owners enabled: No Used: 1.91 GB Size: 8.00 TB Free: 8.00 TB disk11s1 - G**************** - Data Filesystem: APFS Mount point: /Volumes/G**************** - Data Owners enabled: No Used: 3.01 TB Shared values Size: 4.00 TB Free: 977.07 GB Available: 977.35 GB disk11s2 - G**************p Filesystem: APFS Mount point: /Volumes/G**************p Owners enabled: No Read-only: Yes Used: 12.65 GB Shared values Size: 4.00 TB Free: 977.07 GB disk13s1 - G*********** - Data Filesystem: APFS Mount point: /Volumes/G*********** - Data Owners enabled: No Used: 7.63 TB Shared values Size: 8.00 TB Free: 325.36 GB Available: 325.92 GB disk13s5 - G*********2 Filesystem: APFS Mount point: /Volumes/G*********2 Owners enabled: No Read-only: Yes Used: 12.86 GB Shared values Size: 8.00 TB Free: 325.36 GB Network: Interface en6: Elgato Thunderbolt Mini Dock Ethernet 2 Interface en6: Elgato Thunderbolt Mini Dock Ethernet Interface en5: Thunderbolt Ethernet Slot 1, Port 1 Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en10: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Status: one pending file System Software: macOS Monterey 12.3.1 (21E258) Time since boot: Less than an hour Notifications: 1Password 7.app one notification EtreCheckPro.app 2 notifications Creative Cloud.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Automatic Updates: Disabled Security Updates: Disabled Antivirus software: Malwarebytes Unsigned Files: Launchd: /Library/LaunchDaemons/com.allocinit.camtwistassistant.plist Executable: /Library/CoreMediaIO/Plug-Ins/DAL/CamTwist.plugin/Contents/Resources/CamTwistAssistant Details: Exact match found in the legitimate list - probably OK Apps: 8 Old Applications: 58 x86-only apps Kernel Extensions: /Applications/duet.app [Not Loaded] DuetDisplay.kext - com.kairos.driver.DuetDisplay (2.1.4 - SDK 10.9) /Library/Extensions [Not Loaded] 3Dconnexion.kext - com.3dconnexion.driver (1.1.6 - SDK 10.11) [Not Loaded] CanonCUPSFAXUSBClassDriver.kext - com.canon.cups.fax.print.kext.usbprintclass (4.15.2 - SDK 10.14) [Not Loaded] MOTUFireWireAudio.kext - com.motu.driver.FireWireAudio (1.6 83634 - SDK 10.14) [Not Loaded] MOTUMicroBookAudio.kext - com.motu.driver.MicroBookAudio (1.6. 83634 - SDK 10.14) [Not Loaded] Motu MIDI Driver.kext - com.motu.driver.USBMidiKext (1.6 82544 - SDK 10.14) [Not Loaded] MOTUCoreUAC.kext - com.motu.driver.coreuac.kext (2.0.0 84610 - SDK 10.14) [Not Loaded] SATSMARTDriver.kext - fi.dungeon.driver.SATSMARTDriver (0.10.2 - SDK 10.9) System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 190 Apple tasks [Running] 153 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 196 Apple tasks [Running] 144 Apple tasks Launch Daemons: [Loaded] com.3dconnexion.nlserverIPalias.plist (Apple - installed 2022-03-26) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2021-11-11) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2021-11-11) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2022-08-02) [Running] com.adobe.agsservice.plist (Adobe Inc. - installed 2022-06-02) [Loaded] com.allocinit.camtwistassistant.plist (Not signed - installed 2014-07-13) [Running] com.backblaze.bzserv.plist (Backblaze - installed 2021-07-07) [Loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2022-05-29) [Running] com.fitbit.galileod.plist (Fitbit, Inc. - installed 2018-07-25) [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-04-18) [Loaded] com.linotype.FontExplorerX.securityhelper.plist (Linotype GmbH - installed 2022-01-30) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2022-07-13) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2022-07-08) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-07-12) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-05-26) [Running] com.privateinternetaccess.vpn.daemon.plist (Private Internet Access, Inc. - installed 2022-04-09) [Loaded] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, Inc. - installed 2022-06-24) [Loaded] com.rogueamoeba.acetool.plist (Rogue Amoeba Software, Inc. - installed 2022-06-24) [Running] com.sidefx.sesinetd.plist (Side Effects Software Inc. - installed 2022-01-14) [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-08-04) Launch Agents: [Loaded] app.mmhmm.Camera.Assistant.plist (mmhmm inc. - installed 2021-03-16) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-07) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2022-08-02) [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2022-06-02) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-06-02) [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2022-07-12) [Running] com.ecamm.callrecorderhelper.plist (Ecamm Network, LLC - installed 2022-04-08) [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-04-18) [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-04-18) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2022-07-08) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-07-12) [Running] com.motu.MOTULauncher.plist (MOTU - installed 2019-12-18) [Running] jp.co.canon.ScanGearMF.appl.Canon-MF-Scan-Agent.plist (Canon Inc. - installed 2020-07-28) [Running] jp.co.canon.ScanGearMF.appl.Canon-MFSU-Agent.plist (Canon Inc. - installed 2020-07-28) User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-08-05) User Login Items: [Running] 1Password Extension Helper (App Store - installed 2022-08-05) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Extension Helper.app [Loaded] 1Password Launcher (App Store - installed 2022-08-05) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Launcher.app [Not Loaded] CCC Dashboard (Bombich Software, Inc. - installed 2022-08-05) Modern Login Item /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC Dashboard.app [Not Loaded] GRLoginHelper (Grammarly, Inc - installed 2022-08-05) Modern Login Item /Applications/Grammarly Desktop.app/Contents/Library/LoginItems/GRLoginHelper.app [Not Loaded] InstshareLaunchAtLoginHelper (App Store - installed 2022-08-05) Modern Login Item /Applications/Instashare.app/Contents/Library/LoginItems/InstshareLaunchAtLoginHelper.app [Not Loaded] SpeedTestHelper (App Store - installed 2022-08-05) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Not Loaded] Helper (App Store - installed 2022-08-05) Modern Login Item /Applications/Timey 3.app/Contents/Library/LoginItems/Helper.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2022-07-27) Modern Login Item /Applications/WhatsApp.localized/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2022-08-05) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2022-08-05) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2022-08-05) Audio Plug-ins: ACE: 11.8.2 (Rogue Amoeba Software, Inc. - installed 2022-07-02) mmhmmAudio: 1.0 (mmhmm inc. - installed 2021-02-25) MOTUCoreUACAudioServerPlugin: 2.0.0+84610 (MOTU - installed 2020-04-07) CoreMediaIO Plug-ins: EcammVideoLoader: 1.0.5 (Ecamm Network, LLC - installed 2022-08-05) mmhmmCamera: 1.0 (mmhmm inc. - installed 2022-08-05) 3rd Party Preference panels: 3Dconnexion (3Dconnexion S.A.M. - installed 2022-08-05) Backblaze Backup (Backblaze - installed 2022-08-05) Backup: Time Machine Not Configured! 3rd party backup: Carbon Copy Cloner Performance: System Load: 3.63 (1 min ago) 5.02 (5 min ago) 2.94 (15 min ago) Nominal I/O usage: 27.96 MB/s File system: 17.77 seconds Write speed: 14 MB/s Read speed: 140 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 1 % Idle: 97 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 15.58 % (Etresoft, Inc.) mdsync 14.14 % (Apple) WindowServer 5.16 % (Apple) kernel_task 4.35 % (Apple) galileod 0.16 % (Fitbit, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 1.52 GB (Etresoft, Inc.) mds_stores 1.47 GB (Apple) Adobe CEF Helper (Renderer) 989 MB (Adobe Inc.) Adobe Desktop Service 317 MB (Adobe Inc.) Disk Utility 183 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) corespeechd 2 KB / 9 MB (Apple) mDNSResponder 359 KB / 120 KB (Apple) biometrickitd 80 KB / 99 KB (Apple) apsd 22 KB / 21 KB (Apple) corekdld 293 B / 27 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) mdsync 6 (Apple) WindowServer 4 (Apple) RTProtectionDaemon 0 (Malwarebytes Corporation) 1Password 7 0 (App Store) Finder 0 (Apple) Virtual Memory Information: Physical RAM: 64 GB Free RAM: 30.14 GB Used RAM: 10.71 GB Cached files: 23.15 GB Available RAM: 53.29 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-08-05 macOS 12.3.1 (12.3.1) 2022-08-05 XProtectPayloads (68) 2022-08-05 MRTConfigData (1.93) 2022-08-05 XProtectPlistConfigData (2161) Diagnostics Information (past 7-30 days): 2022-08-06 07:12:18 Adobe Premiere Pro 2022.app High CPU Use Executable: /Applications/Adobe Premiere Pro 2022/Adobe Premiere Pro 2022.app 2022-08-06 06:54:26 MTLCompilerService High CPU Use Executable: /System/Library/Frameworks/Metal.framework/Versions/A/XPCServices/MTLCompilerService.xpc/Contents/MacOS/MTLCompilerService 2022-08-05 19:34:43 triald Crash Executable: /usr/libexec/triald 2022-08-05 19:32:29 callservicesd High CPU Use Executable: /System/Library/PrivateFrameworks/TelephonyUtilities.framework/callservicesd 2022-08-05 14:27:06 systemmigrationd High CPU Use Executable: /System/Library/PrivateFrameworks/SystemMigration.framework/Versions/A/Resources/systemmigrationd End of report