EtreCheck version: 5.6 (5212) Report generated: 2020-08-09 16:00:02 Download EtreCheck from https://etrecheck.com Runtime: 1:45 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Other problem Description: problem with Zoom install Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This machine has 32-bits apps will not work on current versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This machine has kernel extensions that may not work in the future. Sharing enabled - This machine has sharing services enabled that could be a security risk. Hardware Information: MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports) MacBook Pro Model: MacBookPro16,2 2.00 GHz Quad-Core Intel Core i5 (i5-1038NG7) CPU: 4-core 32 RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 16 GB LPDDR4X 3733 BANK 2/ChannelB-DIMM0 - 16 GB LPDDR4X 3733 Battery: Health = Normal - Cycle count = 7 Video Information: Intel Iris Plus Graphics - VRAM: 1536 MB LED Cinema Display 1920 x 1200 Drives: disk0 - APPLE SSD AP2048N 2.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 2.00 TB disk1 [APFS Virtual drive] 2.00 TB (Shared by 5 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 11.19 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 932.59 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (Shared) disk1s4 - Recovery (APFS) [Recovery] (Shared) disk1s5 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) Mounted Volumes: disk1s1 - Macintosh HD 2.00 TB (Shared - 11.19 GB used, 1.07 TB available, 1.06 TB free) APFS Mount point: / Encrypted Read-only: Yes disk1s2 - Macintosh HD - Data [APFS Virtual drive] 2.00 TB (Shared - 932.59 GB used, 1.07 TB available, 1.06 TB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s5 - VM [APFS VM] 2.00 TB (Shared - 1.07 GB used, 1.06 TB free) APFS Mount point: /private/var/vm Encrypted disk2s2 - T******************s 3.00 TB (2.80 TB used, 202.37 GB free) Mac OS Extended (Case-sensitive, Journaled) Disk Image Mount point: /Volumes/T******************s Network: Interface en9: USB 10/100/1000 LAN Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en6: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Interface bridge0: Thunderbolt Bridge 2 File sharing: Enabled Screen sharing: Enabled System Software: macOS Catalina 10.15.6 (19G73) Time since boot: About a day Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple File sharing: Enabled Screen sharing: Enabled Unsigned Files: Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.code42.menubar.plist Executable: /Applications/CrashPlan.app/Contents/MacOS/CrashPlanWeb --menubar --desktop Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.swarmcast.autobahn.plist Executable: /Users/***/Library/Application Support/Swarmcast/mlb-nexdef-autobahn Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.DigiDNA.iMazing2Mac.Mini.plist Executable: /Applications/iMazing.app/Contents/MacOS/iMazing Mini.app/Contents/MacOS/iMazing Mini Launchd: ~/Library/LaunchAgents/com.citrixonline.GoToMeeting.G2MUpdate.plist Executable: ~/Library/Application Support/CitrixOnline/GoToMeeting/G2MUpdate Details: Exact match found in the legitimate list - probably OK Apps: 6 32-bit Applications: 35 32-bit apps Kernel Extensions: /Library/Application Support/Citrix Receiver CitrixGUSB.kext (20.07.0 - SDK 10.9) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 156 Apple tasks [Running] 141 Apple tasks System Launch Daemons: [Not Loaded] 31 Apple tasks [Loaded] 171 Apple tasks [Running] 134 Apple tasks [Other] One Apple task Launch Agents: [Loaded] com.citrix.AuthManager_Mac.plist (Citrix Systems, Inc. - installed 2020-07-23) [Running] com.citrix.ReceiverHelper.plist (Citrix Systems, Inc. - installed 2020-07-23) [Running] com.citrix.ServiceRecords.plist (Citrix Systems, Inc. - installed 2020-07-23) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-05-29) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-05-29) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-08-03) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-07-15) Launch Daemons: [Loaded] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-06-23) [Loaded] com.citrix.ctxusbd.plist (Citrix Systems, Inc. - installed 2020-07-23) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-05-29) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-08-03) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-08-03) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-07-15) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-05-11) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-06-03) User Launch Agents: [Loaded] com.DigiDNA.iMazing2Mac.Mini.plist (? 0 - installed 2020-03-07) [Loaded] com.apple.SafariBookmarksSyncer.plist (Apple - installed 2009-01-09) [Other] com.citrixonline.GoToMeeting.G2MUpdate.plist (? 0 - installed 2015-10-10) [Other] com.code42.menubar.plist (? 0 - installed 2020-02-17) [Loaded] com.skype.skype.shareagent.plist (? 0 - installed 2017-11-09) [Other] com.swarmcast.autobahn.plist (? 0 - installed 2008-04-27) User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-08-03) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-08-03) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] HDXCastHelper (Citrix Systems, Inc. - installed 2020-08-04) Modern Login Item /Library/Application Support/Citrix Receiver/Citrix Casting.app/Contents/Library/LoginItems/HDXCastHelper.app Internet Plug-ins: FlashPlayer-10.6: 32.0.0.403 (Adobe Inc. - installed 2020-07-14) Flash Player: 32.0.0.403 (Adobe Inc. - installed 2020-07-14) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access 3rd Party Preference Panes: Flash Player (Adobe Inc. - installed 2020-06-23) Backup: Time Machine information not available without Full Drive Access. 5 local snapshots Oldest local snapshot: 2020-08-08 12:52:02 Last local snapshot: 2020-08-09 11:59:02 Performance: System Load: 2.08 (1 min ago) 1.74 (5 min ago) 1.64 (15 min ago) Nominal I/O speed: 0.39 MB/s File system: 22.49 seconds Write speed: 2603 MB/s Read speed: 2577 MB/s CPU Usage Snapshot: Type Overall System: 5 % User: 5 % Idle: 90 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 47.57 % (?) EtreCheck 16.02 % (App Store) Mail 10.86 % (Apple) trustd 0.65 % (Apple) Finder 0.29 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Mail 955 MB (Apple) EtreCheck 571 MB (App Store) corespotlightd 390 MB (Apple) photolibraryd 348 MB (Apple) Safari 348 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 12.42 GB / 4.40 GB (?) Mail 296 KB / 131 KB (Apple) rapportd 44 KB / 22 KB (Apple) SystemUIServer 0 B / 384 B (Apple) routined 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 32 GB Free RAM: 8.62 GB Used RAM: 12.92 GB Cached files: 10.46 GB Available RAM: 19.08 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-07-14 Microsoft Word 2020-07-14 Microsoft Excel 2020-07-14 Microsoft OneNote 2020-07-14 Microsoft Outlook 2020-07-14 Microsoft PowerPoint 2020-07-14 Adobe Flash Player 2020-07-15 Microsoft AutoUpdate 2020-07-15 macOS 10.15.6 Update 2020-07-17 Extreme Landings (3.6.2) 2020-07-21 GarageBand (10.3.2) 2020-07-23 MRTConfigData (1.64) 2020-08-04 Citrix Workspace (20.07.0) 2020-08-05 Motif (2.2.0) 2020-08-06 XProtectPlistConfigData (2128) 2020-08-08 Zoom (5.2.42634.0805) 2020-08-09 EtreCheck (5.6) Clean up: ~/Library/LaunchAgents/com.code42.menubar.plist /Applications/CrashPlan.app/Contents/MacOS/CrashPlanWeb Executable not found ~/Library/LaunchAgents/com.swarmcast.autobahn.plist /Users/***/Library/Application Support/Swarmcast/mlb-nexdef-autobahn Executable not found Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. 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