EtreCheck version: 5.4.8 (5091) Report generated: 2020-02-16 11:40:12 Download EtreCheck from https://etrecheck.com Runtime: 4:04 Performance: Good Sandbox: Enabled Full drive access: Disabled Problem: Computer is too slow Description: General unresponsiveness, lags, intermittent seconds-long freezes. Bat tery issue? SSD? Major Issues: Anything that appears on this list needs immediate attention. Runaway process - A process is using a large percentage of your CPU. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. High battery cycle count - Your battery may be losing capacity. Clean up - There are orphan files that could be removed. System modifications - There are a large number of system modifications running in the background. Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”. Limited drive access - More information may be available with Full Drive Access. Hardware Information: MacBook Pro (15-inch, Mid 2012) MacBook Pro Model: MacBookPro9,1 1 2.6 GHz Intel Core i7 (i7-3720QM) CPU: 4-core 8 RAM - At maximum BANK 0/DIMM0 - 4 GB DDR3 1600  BANK 1/DIMM0 - 4 GB DDR3 1600  Battery: Health = Replace Now - Cycle count = 2569 Video Information: Intel HD Graphics 4000 - VRAM: 1536 MB NVIDIA GeForce GT 650M - VRAM: 1024 MB Color LCD 1440 x 900 Drives: disk0 - OCZ-TRION100 960.20 GB (Solid State - TRIM: Yes) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 959.99 GB disk1 [APFS Virtual drive] 959.99 GB (Shared by 4 volumes) disk1s1 - SSD (APFS) (Shared - 668.22 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2 - Apple Built In SDXC Reader 128.04 GB Internal Secure Digital disk2s1 210 MB disk2s2 - C***e (Journaled HFS+) 127.70 GB (47.62 GB used) Mounted Volumes: disk1s1 - SSD 959.99 GB (Shared - 668.22 GB used, 291.77 GB available, 288.35 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] 959.99 GB (Shared - 2.15 GB used, 288.35 GB free) APFS Mount point: /private/var/vm disk2s2 - C***e 127.70 GB (47.62 GB used, 80.08 GB free) Journaled HFS+ Mount point: /Volumes/C***e Owners enabled: No Network: Interface SAMSUNG_MDM: SAMSUNG Modem Interface en0: PPPoE Interface en4: iPhone Interface en1: Wi-Fi 802.11 a/b/g/n System Software: macOS High Sierra 10.13.6 (17G11023) Time since boot: Less than an hour Configuration Files: File /etc/sysctl.conf exists but not expected /etc/hosts - Count: 8 Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.adobe.CS5ServiceManager.plist Executable: /Library/Application Support/Adobe/CS5ServiceManager/CS5ServiceManager.app/Contents/MacOS/CS5ServiceManager -launchedbylogin Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/mega.mac.megaupdater.plist Executable: /Applications/MEGAsync.app/Contents/MacOS/MEGAupdater Details: Domain name invalid - possibly adware Launchd: /Library/LaunchDaemons/ag.shape.MSMToolHelper.plist Executable: /Library/PrivilegedHelperTools/ag.shape.MSMToolHelper Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.adobe.GC.Invoker-1.0.plist Executable: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.adobe.GC.AGM.plist Executable: /Library/Application Support/Adobe/AdobeGCClient/AGMService -mode=logon Launchd: /Library/LaunchAgents/com.ecamm.iglasses3agent.plist Executable: /Library/Application Support/iGlasses3/iGlasses.app/Contents/MacOS/iGlasses Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.adobe.ARM.***.plist Executable: /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/Updater/Adobe Acrobat Updater Helper.app/Contents/MacOS/Adobe Acrobat Updater Helper Details: Close match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.marketcircle.daylite.pidclear.plist Executable: /Volumes/M************1/A**********s/D*******3/D*********p/C******s/R*******s/d**************************h Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.adobe.agsservice.plist Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.nvidia.cuda.launcher.plist Executable: /Library/PreferencePanes/CUDA Preferences.prefPane/Contents/Resources/CUDAd.sh start Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard Details: Exact match found in the whitelist - probably OK 32-bit Applications: 61 32-bit apps Kernel Extensions: /Applications/Tunnelblick.app tap-notarized.kext (20141104 (Tunnelblick build 5300)) tun-notarized.kext (20141104 (Tunnelblick build 5300)) /Applications/eqMac2.app eqMac2Driver.kext (2.0 - SDK 10.13) /Library/Application Support/Malwarebytes/MBAM/Kext MB_MBAM_Protection.kext (4.1 - SDK 10.11) /Library/Extensions Soundflower.kext (2.0b2 - SDK 10.10) CUDA.kext (1.1.0) NVDAStartupWeb.kext (10.33.0 - OS X 10.7) GeForceTeslaWeb.kext (10.33.0) GeForceWeb.kext (10.33.0) NVDAGF100HalWeb.kext (10.33.0) NVDAGK100HalWeb.kext (10.33.0) NVDAGM100HalWeb.kext (10.33.0) NVDAGP100HalWeb.kext (10.33.0) NVDANV50HalTeslaWeb.kext (10.33.0) NVDAResmanTeslaWeb.kext (10.33.0) NVDAResmanWeb.kext (10.33.0) /System/Library/Extensions ssuddrv.kext (1.4.32 - SDK 10.6) MSMFramebuffer.kext (3.3 - SDK 10.6) MSMVideoDevice.kext (3.3 - SDK 10.6) SonyMagicGateDriver.kext (1.0.0) SATSMARTDriver.kext (0.8.1 - SDK 10.6) /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns ssudmdmcontrol.kext (1.4.32 - SDK 10.6) ssudmdmdata.kext (1.4.32 - SDK 10.6) ssudmtp.kext (1.4.32 - SDK 10.5) ssudserial.kext (1.4.32 - SDK 10.6) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 170 Apple tasks [Running] 108 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 185 Apple tasks [Running] 116 Apple tasks Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-12-27) [Other] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2019-12-19) [Loaded] com.adobe.CS5ServiceManager.plist (? 40cdc1ff - installed 2012-01-01) [Not Loaded] com.adobe.GC.AGM.plist (? f1b7d4fa - installed 2019-08-06) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (? b24f8446 - installed 2019-08-06) [Running] com.bjango.istatmenusagent.plist (? 502a8c7e - installed 2015-09-29) [Running] com.bjango.istatmenusnotifications.plist (? fe933b7e - installed 2015-09-29) [Running] com.bjango.istatmenusstatus.plist (? d81b06e8 - installed 2015-09-29) [Running] com.brother.LOGINserver.plist (? a1772de2 - installed 2016-05-19) [Running] com.ecamm.iglasses3agent.plist (? 8a6f592c - installed 2016-11-08) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2020-02-05) [Other] com.nvidia.CUDASoftwareUpdate.plist (NVIDIA Corporation - installed 2019-04-19) [Running] com.nvidia.nvagent.plist (NVIDIA Corporation - installed 2020-02-06) [Not Loaded] com.oracle.java.Java-Updater.plist (? 6526a4a5 - installed 2019-10-05) Launch Daemons: [Loaded] ag.shape.MSMToolHelper.plist (? 955c0c0d - installed 2012-12-12) [Loaded] com.adobe.SwitchBoard.plist (? 856489a3 - installed 2012-01-01) [Loaded] com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2019-12-27) [Running] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2019-12-27) [Loaded] com.adobe.agsservice.plist (? 141ce5d4 - installed 2019-08-06) [Loaded] com.adobe.fpsaud.plist (? 2afb3af7 - installed 2016-04-16) [Not Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-01-24) [Loaded] com.bjango.istatmenusdaemon.plist (? c5619db9 - installed 2015-09-29) [Loaded] com.bombich.ccc.plist (? 41245744 - installed 2014-03-20) [Other] com.easeus.dataprotectbackup.plist (? 12fff45e - installed 2018-01-17) [Loaded] com.fxfactory.FxFactory.helper.plist (Noise Industries, LLC - installed 2019-05-06) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2020-02-14) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2020-02-05) [Loaded] com.motionvfx.mInstaller.HelperTool.plist (Szymon Masiak - installed 2019-08-11) [Loaded] com.nvidia.cuda.launcher.plist (? 20f73770 - installed 2019-04-19) [Loaded] com.nvidia.cudad.plist (NVIDIA Corporation - installed 2019-04-19) [Running] com.nvidia.nvroothelper.plist (NVIDIA Corporation - installed 2020-02-06) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2019-10-05) [Loaded] net.tunnelblick.tunnelblick.tunnelblickd.plist (Jonathan Bullard - installed 2020-02-02) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2012-11-19) [Loaded] com.adobe.ARM.***.plist (? 0 - installed 2014-10-04) [Loaded] com.adobe.ARM.***.plist (? 0 - installed 2019-08-29) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2019-12-19) [Loaded] com.digitalrebellion.PreferenceManagerAutoSave.plist (? 0 - installed 2016-08-14) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-22) [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-01-31) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-01-31) [Loaded] com.marketcircle.daylite.pidclear.plist (? 0 - installed 2013-02-25) [Loaded] mega.mac.megaupdater.plist (? 0 - installed 2020-02-16) [Loaded] net.tunnelblick.tunnelblick.LaunchAtLogin.plist (? 0 - installed 2018-06-26) User Login Items: [Not Loaded] AppCleaner SmartDelete (Julien Ramseier - installed 2017-04-16) Modern Login Item /Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app [Running] CompressorHelper (App Store - installed 2019-06-03) Modern Login Item /Applications/Compressor.app/Contents/Library/LoginItems/CompressorHelper.app [Not Loaded] DriveDxLoginItemHelper (Kirill Luzanov - installed 2018-11-29) Modern Login Item /Applications/DriveDx.app/Contents/Library/LoginItems/DriveDxLoginItemHelper.app [Not Loaded] MountyHelper (Uwe Hollatz - installed 2017-06-02) Modern Login Item /Applications/Mounty.app/Contents/Library/LoginItems/MountyHelper.app [Not Loaded] coconutBattery Helper (Christoph Sinai - installed 2020-02-01) Modern Login Item /Applications/coconutBattery.app/Contents/Library/LoginItems/coconutBattery Helper.app Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-12-19) npDDRia: 0.0.14.5 (? - installed 2016-08-19) Default Browser: (? - installed 2019-10-23) AdobePDFViewerNPAPI: 11.0.02 (? - installed 2013-02-16) AdobePDFViewer: 9.5.5 (? - installed 2018-11-13) Flash Player: 21.0.0.226 (? - installed 2016-04-22) FlashPlayer-10.6: 21.0.0.226 (? - installed 2016-04-22) Silverlight: 5.1.30514.0 (? - installed 2014-11-04) JavaAppletPlugin: Java 8 Update 231 build 11 (? - installed 2019-11-01) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2020-02-06) BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2020-02-06) AirPlay: 2.0 (Apple - installed 2020-02-06) AppleAVBAudio: 683.1 (Apple - installed 2020-02-06) BridgeAudioSP: 4.69.2 (Apple - installed 2020-02-06) iSightAudio: 7.7.3 (Apple - installed 2020-02-06) 3rd Party Preference Panes: CUDA Preferences (installed 2019-04-19) Flash Player (installed 2016-04-16) Java (installed 2019-11-01) NVIDIA Driver Manager (installed 2020-02-06) USB Overdrive (installed 2019-02-22) Time Machine: Time Machine information not available without Full Drive Access. Performance: System Load: 8.67 (1 min ago) 11.93 (5 min ago) 6.15 (15 min ago) Nominal I/O speed: 21.27 MB/s File system: 68.08 seconds Write speed: 83 MB/s Read speed: 385 MB/s CPU Usage Snapshot: Type Overall System 8 % User 11 % Idle 81 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 122.74 % (?) Google Chrome 7.55 % (Google, Inc.) CEPHtmlEngine Helper (2) 5.35 % (? - /Applications/Adobe Photoshop CC 2015/Adobe Photoshop CC 2015.app) EtreCheck 4.07 % (App Store) mdworker (14) 3.59 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 539 MB (App Store) Adobe Desktop Service 264 MB (Adobe Systems, Inc.) Google Chrome 187 MB (Google, Inc.) Backup and Sync 178 MB (Google, Inc.) Adobe InDesign CC 2018 133 MB (Adobe Systems, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Dropbox 121 KB / 172 KB (Dropbox, Inc.) Other processes 67 KB / 41 KB (?) MEGAsync 21 KB / 8 KB (Mega Limited) TopTracker 16 KB / 10 KB (TopTracker, LLC) CEPHtmlEngine 10 KB / 9 KB (Adobe Systems, Inc.) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 21 MB Used RAM: 6.45 GB Cached files: 1.53 GB Available RAM: 1.55 GB Swap Used: 77 MB Software Installs (past 30 days): Install Date Name (Version) 2020-01-19 Right Click (1.0.3) 2020-02-06 Safari (13.0.5) 2020-02-06 Security Update 2020-001 (10.13.6) 2020-02-06 NVIDIA Web Driver 387.10.10.10.40.134 (387.10.10.10.40.134) 2020-02-14 EtreCheck (5.4.8) 2020-02-14 Malwarebytes for Mac Clean up: /Library/LaunchDaemons/com.easeus.dataprotectbackup.plist /Applications/EaseUS Data Recovery Wizard.app/Contents/MacOS/EaseUS Data Recovery Wizard.app/Contents/Resources/EUDataDaemon.app/Contents/MacOS/eudataback Executable not found Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report