EtreCheck version: 5.6.5 (5229)
Report generated: 2021-01-23 13:20:27
Download EtreCheck from https://etrecheck.com
Runtime: 9:10
Performance: Below Average
Sandbox: Enabled
Full drive access: Enabled

Problem: Computer is too slow
Description: 
Spinning ball at times

Major Issues: None

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  Low performance - EtreCheck report took an unusually long time to run.
  32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system.
  Kernel extensions present - This computer has kernel extensions that may not work in the future.
  Sharing enabled - This computer has sharing services enabled that could be a security risk.

Hardware Information:
  iMac (Retina 4K, 21.5-inch, 2017)
  iMac Model: iMac18,2
  3 GHz Quad-Core Intel Core i5 (i5-7400) CPU: 4-core
  8 RAM - Upgradeable by an Apple Authorized Service Provider
    BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400  
    BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400  

Video Information:
  Radeon Pro 555 - VRAM: 2 GB
    iMac (built-in) 4096 x 2304

Drives:
  disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) 
  Internal SATA 3 Gigabit Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [APFS Container] 1000.00 GB
      disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes)
        disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 236.16 GB used)
        disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)
        disk1s3 - Recovery (APFS) [Recovery] (Shared)
        disk1s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used)
        disk1s5 - Macintosh HD (APFS) (Shared - 11.30 GB used)

  disk2 - WD My Passport 260F 2.00 TB
  External USB 5 Gbit/s USB
    disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk2s2 - M**************2 (Journaled HFS+) 2.00 TB (433.01 GB used)

Mounted Volumes:
  disk1s1 - Macintosh HD - Data [APFS Virtual drive]
    1000.00 GB (Shared - 236.16 GB used, 748.49 GB available, 747.42 GB free)
    APFS
    Mount point: /System/Volumes/Data

  disk1s4 - VM [APFS VM]
    1000.00 GB (Shared - 4.30 GB used, 747.42 GB free)
    APFS
    Mount point: /private/var/vm

  disk1s5 - Macintosh HD
    1000.00 GB (Shared - 11.30 GB used, 748.49 GB available, 747.42 GB free)
    APFS
    Mount point: /
    Read-only: Yes

  disk2s2 - M**************2
    2.00 TB (433.01 GB used, 1.57 TB free)
    Journaled HFS+
    Mount point: /Volumes/M**************2

Network:
  Interface Bluetooth-Modem: Bluetooth DUN
  Interface en1: AirPort
    802.11 a/b/g/n/ac

  Printer sharing: Enabled

System Software:
  macOS Catalina 10.15.7 (19H15) 
  Time since boot: Less than an hour

Notifications:
  Dashlane.app
    one notification

  EtreCheck.app
    3 notifications

Security:
  Gatekeeper: Enabled
  System Integrity Protection: Enabled

  Antivirus software: Apple and Malwarebytes

  Printer sharing: Enabled

Unsigned Files:
  Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist
    Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist
    Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchAgents/com.sony.WirelessAutoImportLauncher.agent.plist
    Executable: /Library/Application Support/WirelessAutoImport/WirelessImporterDaemon
    Details: Exact match found in the legitimate list - probably OK

  Launchd: ~/Library/LaunchAgents/jp.co.canon.Inkjet_Extended_Survey_Agent.plist
    Executable: /Applications/Canon Utilities/Inkjet Extended Survey Program/Inkjet Extended Survey Program.app/Contents/Resources/Canon_Inkjet_Extended_Survey_Agent
    Details: Exact match found in the legitimate list - probably OK

  Running app: ~/Library/Application Support/Helper/Wondershare Helper Compact.app/Contents/MacOS/Wondershare Helper Compact

  Login Item: ~/Library/Application Support/Helper/Wondershare Helper Compact.app

  Plugin: /Library/Internet Plug-Ins/Easy-WebPrint EX.plugin
  Plugin: /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin
  Plugin: /Library/Internet Plug-Ins/NP2020Player.plugin
  Plugin: /Library/Internet Plug-Ins/RealPlayer Plugin.plugin
  Plugin: /Library/Internet Plug-Ins/Silverlight.plugin
  Plugin: /Library/Internet Plug-Ins/iPhotoPhotocast.plugin
  Plugin: /Library/Internet Plug-Ins/CANONiMAGEGATEWAYDL.plugin
  Plugin: /Library/Internet Plug-Ins/GarminGpsControl.plugin
  Plugin: /Library/Internet Plug-Ins/EPPEX Plugin.plugin
  Plugin: /Library/Internet Plug-Ins/Photo Center Plugin.plugin
  Plugin: /Library/Internet Plug-Ins/Mozillaplug.plugin
  Plugin: ~/Library/Internet Plug-Ins/Picasa.plugin
  Plugin: ~/Library/Internet Plug-Ins/WebEx.plugin

  Preference Pane: /Library/PreferencePanes/Flip4Mac WMV.prefPane
  Preference Pane: /Library/PreferencePanes/APPrefPane.prefPane

  Apps: 6

32-bit Applications:
  55 32-bit apps

Kernel Extensions:
  /Library/Extensions
    MaxtorPowSecDriver.kext (4.3.1)
    com_cy_driver_USB_Device.kext (1.4.0)
    Kodak_PrinterDock_Merge.kext (1.0.0)
    IOFireWireMxBt.kext (4.2.6)
    SONYDeviceType04.kext (1.4.0.11070 - SDK 10.9)

Startup Items:
  MxBtDaemon Path: /Library/StartupItems/MxBtDaemon 

System Launch Agents:
  [Not Loaded]  17 Apple tasks
  [Loaded]  178 Apple tasks
  [Running]  118 Apple tasks

System Launch Daemons:
  [Not Loaded]  35 Apple tasks
  [Loaded]  177 Apple tasks
  [Running]  125 Apple tasks

Launch Agents:
  [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-11-03)
  [Running] com.google.keystone.agent.plist (Google, Inc. - installed 2020-10-19)
  [Running] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-10-19)
  [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2020-12-07)
  [Other] com.sony.SonyAutoLauncher.agent.plist (Sony Corporation - installed 2017-12-06)
  [Other] com.sony.WirelessAutoImportLauncher.agent.plist (? c33fba7e  - installed 2017-12-06)

Launch Daemons:
  [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-09-25)
  [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-09-25)
  [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-10-05)
  [Running] com.fitbit.galileod.plist (Fitbit, Inc. - installed 2017-09-25)
  [Running] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-10-19)
  [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2020-12-09)
  [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2020-12-07)
  [Running] com.sonos.SonosLibraryServer.plist (Sonos, Inc. - installed 2020-12-20)
  [Loaded] com.wdc.WDPrivilegedHelper.plist (? 9f7f4405  - installed 2017-12-02)
  [Loaded] jp.co.canon.MasterInstaller.plist (? d0637166  - installed 2016-01-04)

User Launch Agents:
  [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2020-11-14)
  [Loaded] com.koingosw.MacCleanse4Helper.Reminder.plist (Koingo Software, Inc. - installed 2015-08-28)
  [Loaded] com.koingosw.MacCleanse4Helper.TrashWatcher.plist (Koingo Software, Inc. - installed 2015-08-28)
  [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2020-04-29)
  [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2020-04-29)
  [Not Loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist (? 0  - installed 2014-08-26)

User Login Items:
  [Not Loaded] DashlaneAutoStartHelper (App Store - installed 2020-12-11)
    Modern Login Item
    /Applications/Dashlane.app/Contents/Library/LoginItems/DashlaneAutoStartHelper.app

  [Running] P72E3GC48.com.dashlane.DashlaneAgent (App Store - installed 2020-12-11)
    Modern Login Item
    /Applications/Dashlane.app/Contents/Library/LoginItems/P72E3GC48.com.dashlane.DashlaneAgent.app

  [Running] Dropbox (Dropbox, Inc. - installed 2021-01-13)
    Application
    /Applications/Dropbox.app

  [Loaded] Fitbit Connect Menubar Helper (Fitbit, Inc. - installed 2017-10-12)
    Application
    /Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app

  [Not Loaded] HousepartyHelper (App Store - installed 2020-06-12)
    Modern Login Item
    /Applications/Houseparty.app/Contents/Library/LoginItems/HousepartyHelper.app

  [Loaded] WDDriveUtilityHelper (Western Digital Corporation Branded Products Group - installed 2017-12-02)
    Application
    /Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app

  [Loaded] WDSecurityHelper (Western Digital Corporation Branded Products Group - installed 2015-05-19)
    Application
    /Applications/WD Security.app/Contents/WDSecurityHelper.app

  [Running] Wondershare Helper Compact (? - installed 2015-09-22)
    Application
    ~/Library/Application Support/Helper/Wondershare Helper Compact.app

Internet Plug-ins:
  Easy-WebPrint EX: 1.1.0 (? - installed 2011-06-17)
  Flip4Mac WMV Plugin: 3.3.8.1   (? - installed 2017-12-02)
  NP2020Player: 4.5.2.0 (? - installed 2010-01-11)
  RealPlayer Plugin:  (?)
  AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-12-10)
  Silverlight: 5.1.10411.0 (? - installed 2013-02-04)
  iPhotoPhotocast: 7.0 (? - installed 2010-04-11)
  AdobePDFViewer: 20.013.20074 (Adobe Systems, Inc. - installed 2020-12-10)
  CANONiMAGEGATEWAYDL: 3.1.0.2 (? - installed 2009-09-09)
  GarminGpsControl: 4.0.2.6 Beta (? - installed 2012-09-10)
  EPPEX Plugin: 10.0 (? - installed 2015-04-10)
  Photo Center Plugin: Photo Center Plugin 1.1.2.0 (? - installed 2006-07-06)
  Mozillaplug: 1.0 (? - installed 2008-03-11)

Safari Extensions:
  Dashlane (App Store - installed 2020-12-11)

3rd Party Preference Panes:
  Flip4Mac WMV (? - installed 2017-12-02)
  APPrefPane (? - installed 2007-08-23)

Backup:
  Skip System Files: No
  Mobile backups: No
  Auto backup: Yes
  Volumes being backed up: 
    Macintosh HD: Disk size: 1000.00 GB - Disk used: 252.58 GB 
  Destinations: 
    M*****************c [Local] (Last used)
      Total size: 2.00 TB
      Total number of backups: 59
      Oldest backup: 2020-05-25 15:04:16
      Last backup: 2021-01-23 12:15:22
  10 local snapshots
  Oldest local snapshot: 2021-01-22 12:10:36
  Last local snapshot: 2021-01-23 11:58:11

Performance:
  System Load: 2.17 (1 min ago) 1.67 (5 min ago) 0.84 (15 min ago)
  Nominal I/O speed: 11.39 MB/s
  File system: 46.12 seconds
  Write speed: 60 MB/s
  Read speed: 48 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 3 %
  User: 6 %
  Idle: 90 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  EtreCheck 21.70 % (App Store)
  Other processes 13.96 % (?)
  AMPLibraryAgent 0.85 % (Apple)
  deleted 0.46 % (Apple)
  P72E3GC48.com.dashlane.DashlaneAgent.app 0.19 % (App Store)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  EtreCheck 784 MB (App Store)
  Dropbox 363 MB (Dropbox, Inc.)
  Dock 119 MB (Apple)
  NotificationCenter 98 MB (Apple)
  AMPLibraryAgent 78 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  Other processes 198 KB / 192 KB (?)
  Dropbox 18 KB / 134 KB (Dropbox, Inc.)
  rapportd 7 KB / 3 KB (Apple)
  SystemUIServer 0 B / 64 B (Apple)
  spindump_agent 0 B / 0 B (Apple)

Virtual Memory Information:
  Physical RAM: 8 GB

  Free RAM: 950 MB
  Used RAM: 3.84 GB
  Cached files: 3.23 GB

  Available RAM: 4.16 GB
  Swap Used: 0 B

Software Installs (past 30 days):
  Install Date Name (Version)
  2020-12-30 EtreCheck (5.6.5)
  2021-01-05 Zoom (5.4.59780.1220)
  2021-01-16 Numbers (10.0)
  2021-01-16 Keynote (10.0)
  2021-01-16 PrestoPhoto (4.1.5)
  2021-01-16 Pages (10.0)

Diagnostics Information (past 7-30 days):
  2021-01-20 10:42:10 Pages.app Hang (2 times)
    Executable: /Applications/Pages.app

  2021-01-17 16:08:47 Installer.app Hang
    Executable: /System/Library/CoreServices/Installer.app


End of report