We have moved to an InApp version of the app. To restore access to LDOCE, please do the following: 1) download this app https://apps.apple.com/us/app/ldoce-inapp/id600007708 2) open the purchase screen and tap on the email link at the bottom of the screen. 3) send the email it creates to us. We will then be in contact with you again. Support Desk