EtreCheckPro version: 6.8.12 (68084) Report generated: 2025-09-18 05:27:53 Download EtreCheckPro from https://etrecheck.com Runtime: 4:01 Performance: Good Problem: Computer is too slow Description: Sluggish when running some apps Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. More than one antivirus app - This computer has multiple antivirus apps installed. System extensions installed - This computer has system extensions installed. System extensions can be difficult to uninstall. No Time Machine backup - Time Machine backup not found. Apps crashing - There have been numerous app crashes. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Vintage hardware - This computer may be considered vintage. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, 2017) Status: Vintage iMac Model: iMac18,3 3.4 GHz Quad-Core Intel Core i5 (i5-7500) CPU: 4-core 24 GB RAM - Upgradeable BANK 0/DIMM0 - 8 GB DDR4 SO-DIMM 2400 BANK 0/DIMM1 - 8 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM1 - 4 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 570 - VRAM: 4 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (256.48 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (2.13 GB used) disk2s3 - Recovery (APFS) [Recovery] (1.15 GB used) disk2s4 - VM (APFS) [APFS VM] (3.23 GB used) disk2s5 (APFS) [APFS Container] (9.35 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (9.35 GB used) disk2s6 - Update (APFS) (19 MB used) disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express S.M.A.R.T. Details: 6% used, 62.06 TB written, 100% health, 6392 unsafe shutdowns disk1s1 - EFI [EFI] 315 MB disk1s2 [APFS Fusion Drive] 27.69 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (256.48 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (2.13 GB used) disk2s3 - Recovery (APFS) [Recovery] (1.15 GB used) disk2s4 - VM (APFS) [APFS VM] (3.23 GB used) disk2s5 (APFS) [APFS Container] (9.35 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (9.35 GB used) disk2s6 - Update (APFS) (19 MB used) Mounted Volumes: disk2s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Fusion drive Encrypted Used: 256.48 GB Shared values Size: 1.03 TB Free: 750.81 GB Available: 763.91 GB disk2s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Fusion drive Used: 2.13 GB Shared values Size: 1.03 TB Free: 750.81 GB disk2s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Fusion drive Used: 3.23 GB Shared values Size: 1.03 TB Free: 750.81 GB disk2s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Fusion drive Read-only: Yes Used: 9.35 GB Shared values Size: 1.03 TB Free: 750.81 GB Available: 763.91 GB disk2s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Fusion drive Used: 19 MB Shared values Size: 1.03 TB Free: 750.81 GB USB: USB 3.0 bus Apple Inc. - MagSafe Charging Case (USB-C) Logitech - USB Receiver Broadcom Corp. - Bluetooth USB Host Controller Apple Inc. - FaceTime HD Camera (Built-in) Canon - G3060 series Apple Inc. - MacBook Air SuperDrive USB 3.1 bus Network: Interface usbmodem2C5DF3650A291: Sense 2 Interface usbmodem2C3F2864A0891: Sense Interface en0: Ethernet Interface en5: ACTIONS ECM/RNDIS Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge Interface en4: iPhone iCloud Quota: 9.56 GB available iCloud is limited without Full Disk Access Remote Apple Events: Enabled Screen sharing: Enabled Firewall: Blocked apps: None System Software: macOS Ventura 13.7.8 (22H730) Installed 2025-08-21 Time since boot: About 5 days Notifications: Google Chrome.app one notification Speedtest.app 5 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple, TotalAV, and Malwarebytes Remote Apple Events: Enabled Screen sharing: Enabled Unsigned Files: Apps: 3 System Extensions: [Running] TotalAV Real-Time Extension - version 1.0 (SS Protect Limited - installed 2020-11-20) Application: Not found! Kernel Extensions: /Applications/Toast 18 Titanium/Live Screen Capture.app [Loaded] Soundflower.kext - com.Cycling74.driver.Soundflower (1.6.7 - SDK 10.7) /Library/Application Support/Logitech.localized/Logitech Options.localized [Not Loaded] LogiMgrDriver.kext - com.logitech.manager.kernel.driver (8.20.1 - SDK 10.15) /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.5.3) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) [Loaded] com.malwarebytes.mbam.rtprotection.kext - com.malwarebytes.mbam.rtprotection (3.0 - SDK 10.12) [Not Loaded] SSIODriver.kext - com.ss.SSIODriver (1.0 - SDK 10.6) System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 177 Apple tasks [Running] 176 Apple tasks [Other] 3 Apple tasks System Launch Agents: [Not Loaded] 19 Apple tasks [Loaded] 172 Apple tasks [Running] 207 Apple tasks Launch Daemons: [Running] com.logi.optionsplus.updater.plist (Logitech Inc. - installed 2025-09-11) Executable: /Library/Application Support/Logitech.localized/LogiOptionsPlus/logioptionsplus_agent.app/Contents/Frameworks/logioptionsplus_updater.app/Contents/MacOS/logioptionsplus_updater [Running] com.logitech.LogiRightSight.plist (Logitech Inc. - installed 2025-08-21) Executable: /Library/Application Support/Logitech.localized/LogiRightSightForWebcams/LogiRightSight.app/Contents/MacOS/LogiRightSight [Loaded] com.macpaw.CleanMyMac5.Agent.plist (MacPaw Way Ltd - installed 2025-08-02) Executable: /Library/PrivilegedHelperTools/com.macpaw.CleanMyMac5.Agent [Loaded] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2017-09-19) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/SettingsDaemon.app/Contents/MacOS/SettingsDaemon [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2025-08-27) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Running] com.logi.optionsplus.plist (Logitech Inc. - installed 2025-09-11) Command: /Library/Application Support/Logitech.localized/LogiOptionsPlus/logioptionsplus_agent.app/Contents/MacOS/logioptionsplus_agent --launchd [Running] com.logitech.manager.daemon.plist (Logitech Inc. - installed 2021-09-24) Command: /Applications/Logi Options.app/Contents/Support/LogiMgrDaemon.app/Contents/MacOS/LogiMgrDaemon --launchd [Loaded] us.zoom.updater.login.check.plist (Zoom Video Communications, Inc. - installed 2025-08-27) Command: /Applications/zoom.us.app/Contents/Library/LaunchAgents/ZoomUpdater.app/Contents/MacOS/ZoomUpdater --login-check [Loaded] us.zoom.updater.plist (Zoom Video Communications, Inc. - installed 2025-08-27) Command: /Applications/zoom.us.app/Contents/Library/LaunchAgents/ZoomUpdater.app/Contents/MacOS/ZoomUpdater --update User Launch Agents: [Not Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2025-09-18) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 [Loaded] com.macpaw.CleanMyMac5.Updater.plist (MacPaw Way Ltd - installed 2025-07-28) Executable: ~/Library/Application Support/CleanMyMac_5/CleanMyMac_5_Updater.app/Contents/MacOS/CleanMyMac_5_Updater User Login Items: [Running] CleanMyMac_5_HealthMonitor (MacPaw Way Ltd - installed 2025-09-04) Modern Login Item /Applications/CleanMyMac_5.app/Contents/Library/LoginItems/CleanMyMac_5_HealthMonitor.app [Running] CleanMyMac_5_Menu (MacPaw Way Ltd - installed 2025-09-04) Modern Login Item /Applications/CleanMyMac_5.app/Contents/Library/LoginItems/CleanMyMac_5_Menu.app [Not Loaded] Mail+ for Gmail Menu Bar (App Store - installed 2025-05-15) Modern Login Item /Applications/Mail+ for Gmail.app/Contents/Library/LoginItems/Mail+ for Gmail Menu Bar.app [Not Loaded] SpeedTestHelper (App Store - installed 2025-05-02) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Not Loaded] Product Portal Helper (Startup) (iZotope, Inc. - installed 2025-05-10) Modern Login Item /Applications/iZotope Product Portal.app/Contents/Library/LoginItems/Product Portal Helper (Startup).app [Not Loaded] HP Device Monitor (HP Inc. - installed 2019-01-09) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2019-01-09) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Not Loaded] DriveDxLoginItemHelper (Kirill Luzanov - installed 2025-09-18) Modern Login Item ~/Desktop/DriveDx.app/Contents/Library/LoginItems/DriveDxLoginItemHelper.app Applications: 556 Apple apps 116 3rd party apps 62 x86-only apps 3 unsigned apps App Extensions: Widgets: [Loaded] Verse of the Day - /Applications/Bible Study.app Plugins: [Loaded] Bible Study - Verse Of The Day - /Applications/Bible Study.app [Loaded] Bible Study - Verse Of The Day - /Applications/Bible Study.app Safari extensions: [Loaded] Open in YPlayer - /Applications/App for Youtube.app Share services: [Loaded] Import to Spotify - /Applications/Playlisty Spotify.app Ad-blockers: [Loaded] YPlayer Blocker - /Applications/App for Youtube.app QuickLook Previews: [Loaded] EtreCheckQuickLook - ~/Desktop/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Audio Plug-ins: Addictive Keys: 1.1.8 (XLN Audio AB - installed 2019-05-06) iZOzone11ElementsAUHook: 11.2.0 (iZotope, Inc. - installed 2025-05-10) Red 2 EQ: 1.1.0 (? - installed 2016-03-15) Addictive Drums 2: 2.1.9 (XLN Audio AB - installed 2019-06-17) Red 3 Compressor: 1.1.0 (? - installed 2016-03-15) Melodyne: 5.4.2 (Celemony Software GmbH - installed 2024-12-12) Xvox: 1.1.1 (Nuro Audio LLC - installed 2023-08-14) Backup: Time Machine information is limited without Full Disk Access Performance: System Load: 2.05 (1 min ago) 2.00 (5 min ago) 1.70 (15 min ago) Nominal I/O usage: 0.12 MB/s File system: 26.63 seconds Write speed: 721 MB/s Read speed: 1015 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 5 % Idle: 93 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 12.94 % (Etresoft, Inc.) WindowServer 6.74 % (Apple) kernel_task 2.07 % (Apple) com.apple.AppleUserHIDDrivers 0.66 % (Apple) logioptionsplus_agent 0.42 % (Logitech Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (8) 1.15 GB (Google LLC) EtreCheckPro 813 MB (Etresoft, Inc.) Google Chrome 567 MB (Google LLC) Music 457 MB (Apple) WindowServer 419 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 1.31 GB / 21 MB (Apple) rapportd 16 MB / 1 MB (Apple) apsd 2 MB / 3 MB (Apple) netbiosd 1 MB / 0 B (Apple) logioptionsplus_agent 88 KB / 0 B (Logitech Inc.) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 5 (Apple) logioptionsplus_agent 1 (Logitech Inc.) com.apple.AppleUserHIDDrivers 0 (Apple) CleanMyMac_5_HealthMonitor.app 0 (MacPaw Way Ltd) CleanMyMac_5_Menu.app 0 (MacPaw Way Ltd) Virtual Memory Information: Physical RAM: 24 GB Free RAM: 58 MB Used RAM: 10.16 GB Cached files: 13.78 GB Available RAM: 13.84 GB Swap Used: 19 MB Software Installs (past 60 days): Install Date Name (Version) 2025-07-22 XProtectPlistConfigData (5308) - Software update 2025-07-30 Bible Study (7.18.10) - App Store 2025-08-04 Safari (18.6) - Software update 2025-08-04 macOS 13.7.7 (13.7.7) - Software update 2025-08-06 XProtectPlistConfigData (5309) - Software update 2025-08-06 XProtectPayloads (153) - Software update 2025-08-12 XProtectPlistConfigData (5310) - Software update 2025-08-19 XProtectPlistConfigData (5311) - Software update 2025-08-21 macOS 13.7.8 (13.7.8) - Software update 2025-08-21 RightSight for WebCams Service (0) - Installer 2025-08-21 Logi Plugin Service (1.0) - Installer 2025-08-25 Logi Plugin Service (1.0) - Installer 2025-08-26 Playback (8.4.1) - App Store 2025-08-27 XProtectPlistConfigData (5312) - Software update 2025-08-27 Zoom Workplace (6.5.11.62892) - Installer 2025-09-03 XProtectPlistConfigData (5313) - Software update 2025-09-04 PDF Reader (3.22.0) - App Store 2025-09-10 XProtectPlistConfigData (5314) - Software update 2025-09-11 Logi Plugin Service (1.0) - Installer 2025-09-13 App for Youtube (1.7.1) - App Store 2025-09-13 Playlisty for Spotify (1.24) - App Store 2025-09-13 Mobile Device (1.0.0.0) - Software update 2025-09-16 XProtectPlistConfigData (5315) - Software update 2025-09-17 Playlisty Spotify (1.25) - App Store Clean up: [Running] TotalAV Real-Time Extension - version 1.0 (SS Protect Limited - installed 2020-11-20) Application: Not found! Diagnostics Information (past 60 days): 2025-09-18 05:19:46 routined Crash (167 times) First occurrence: 2025-09-10 07:31:14 Executable: /usr/libexec/routined Details: libsystem_c.dylib: abort() called 2025-09-17 16:17:23 Finder Crash (4 times) First occurrence: 2025-09-15 05:28:13 Executable: /System/Library/CoreServices/Finder.app Details: libsystem_c.dylib: abort() called 2025-09-13 10:21:54 iconservicesagent Crash (2 times) Executable: /System/Library/CoreServices/iconservicesagent 2025-09-12 04:54:29 signpost_reporter High CPU Use Executable: /usr/libexec/signpost_reporter End of report