EtreCheck version: 6.1 (6B001) Report generated: 2019-10-07 11:02:47 Download EtreCheck from https://etrecheck.com Runtime: 6:42 Performance: Below Average Problem: Other problem Description: Safari cannot connect to server and App Store doesnt work. Major Issues: Anything that appears on this list needs immediate attention. Time Machine backup out-of-date - The last Time Machine backup is over 10 days old. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Time Machine auto backup disabled - Time Machine auto backups are disabled. Upgradeable RAM - This machine has upgradeable RAM that would help its performance. Small backup drive - Time Machine backup drive is too small. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. Low performance - EtreCheck report took over 5 minutes to run. This is unusual. Vintage hardware - This machine may be considered vintage. 32-bit Apps - This machine has 32-bits apps will not work after macOS 10.14 “Mojave”. Hardware Information: iMac (27-inch, Mid 2010) - Vintage! iMac Model: iMac11,3 1 2.8 GHz Intel Core i5 (i5) CPU: 4-core 4 RAM - Upgradeable BANK 0/DIMM0 - 2 GB DDR3 1333 BANK 1/DIMM0 - 2 GB DDR3 1333 BANK 0/DIMM1 - Empty BANK 1/DIMM1 - Empty Video Information: ATI Radeon HD 5750 - VRAM: 1024 MB iMac 2560 x 1440 Drives: disk0 - ST31000528AS 1.00 TB (Mechanical - 7200 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 - Macintosh HD (Journaled HFS+) 999.35 GB (652.61 GB used) disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB Mounted Volumes: disk0s2 - Macintosh HD 999.35 GB (652.61 GB used - 346.47 GB free) Journaled HFS+ Mount point: / Network: Interface en0: Ethernet Proxies: SOCKS Interface en3: iPhone Proxies: SOCKS Interface fw0: FireWire Proxies: SOCKS Interface en1: Wi-Fi 802.11 a/b/g/n Proxies: SOCKS Interface en2: Bluetooth PAN Proxies: SOCKS System Software: macOS Sierra 10.12.6 (16G2128) Time since boot: About a day Security: System Status Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus apps: MalwareBytes Unsigned Files: Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.sec.faxdb.plist Executable: /Library/Printers/Samsung/Fax/FaxDB/faxdbd Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.gopro.stereomodestatus.plist Executable: /Applications/GoPro/Tools/StereoModeStatus.app/Contents/MacOS/StereoModeStatus Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.apple.SafariBookmarksSyncer.plist Executable: /Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/SafariSyncClient --sync com.apple.Safari --entitynames com.apple.bookmarks.Bookmark,com.apple.bookmarks.Folder Details: Exact match found in the whitelist - probably OK 32-bit Applications: 56 32-bit apps Kernel Extensions: /Applications/zoom.us.app [Not Loaded] ZoomAudioDevice.kext (1.1 - SDK 10.8) /Library/Application Support/Malwarebytes/MBAM/Kext [Loaded] MB_MBAM_Protection.kext (3.9 - SDK 10.10) System Launch Agents: [Not Loaded] 14 Apple tasks [Loaded] 173 Apple tasks [Running] 99 Apple tasks System Launch Daemons: [Not Loaded] 42 Apple tasks [Loaded] 173 Apple tasks [Running] 101 Apple tasks [Other] 5 Apple tasks Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2019-08-12) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2019-08-12) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2018-04-11) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2018-04-11) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-08-12) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-08-12) [Other] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-08-26) [Not Loaded] com.gopro.stereomodestatus.plist (? ab93fe2f - installed 2014-01-29) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2019-10-01) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2019-08-12) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-04-14) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) [Running] com.sec.faxdb.plist (? 4d857385 - installed 2012-03-15) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2018-04-11) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2018-04-11) User Launch Agents: [Loaded] com.apple.SafariBookmarksSyncer.plist (? 0 - installed 2011-03-10) [Loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (? 0 - installed 2016-06-29) User Login Items: PhotoStreamAgent (App Store - installed 2015-03-20) (Modern Login Item - /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app) iTunesHelper (Apple - installed 2019-07-29) (Application - /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app) iTunesHelper.app (Apple - installed 2019-07-29) (Application - /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app) HP Device Monitor (Hewlett Packard - installed 2016-08-31) (Modern Login Item - /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app) Internet Plug-ins: FlashPlayer-10.6: 32.0.0.255 (Adobe Systems, Inc. - installed 2019-09-12) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-08-22) Flash Player: 32.0.0.255 (Adobe Systems, Inc. - installed 2019-09-12) AdobePDFViewer: 19.012.20040 (Adobe Systems, Inc. - installed 2019-08-22) NP_2020Player_IKEA: 7.2.0.53 (? - installed 2017-06-26) SharePointBrowserPlugin: 14.7.3 (? - installed 2017-04-14) netsdkplayer: 1.0 (? - installed 2018-09-29) iPhotoPhotocast: 7.0 (Apple - installed 2013-04-19) User Internet Plug-ins: CitrixOnlineWebDeploymentPlugin: 1.0.105 (? - installed 2013-04-25) WebEx64: 1.1.0 (? - installed 2018-11-30) ZoomUsPlugIn: 3.5.49863.0509 (? - installed 2016-05-12) Audio Plug-ins: BluetoothAudioPlugIn: 5.0.5 (Apple - installed 2019-08-06) iSightAudio: 7.7.3 (Apple - installed 2019-08-06) AirPlay: 2.0 (Apple - installed 2019-08-06) AppleAVBAudio: 506.1 (Apple - installed 2019-08-06) AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-08-06) 3rd Party Preference Panes: Flash Player (installed 2019-08-26) GoPro (installed 2014-08-12) Time Machine: Skip System Files: No Mobile backups: No Auto backup: No Volumes being backed up: Macintosh HD: Disk size: 999.35 GB - Disk used: 652.88 GB Destinations: C****D [Local] (Last used) Total size: 999.83 GB Total number of backups: 3 Oldest backup: 2015-10-03 01:25:50 Last backup: 2016-06-02 11:17:16 Performance: System Load: 1.38 (1 min ago) 1.42 (5 min ago) 1.11 (15 min ago) Nominal I/O speed: 0.17 MB/s File system: 59.10 seconds Write speed: 60 MB/s Read speed: 65 MB/s CPU Usage Snapshot: Type Overall System 3 % User 8 % Idle 90 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 13.18 % (Etresoft, Inc.) mdworker (10) 5.90 % (Apple) WindowServer 3.00 % (Apple) kernel_task 1.35 % (Apple) SubmitDiagInfo 0.32 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) plugin-container (4) 523 MB (Mozilla Corporation) EtreCheckPro 489 MB (Etresoft, Inc.) kernel_task 454 MB (Apple) firefox 337 MB (Mozilla Corporation) mdworker (10) 246 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 1 MB / 1 MB (Apple) netbiosd 15 KB / 10 KB (Apple) firefox 13 KB / 11 KB (Mozilla Corporation) apsd 8 KB / 8 KB (Apple) SystemUIServer 0 B / 2 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) firefox 3 (Mozilla Corporation) plugin-container (4) 2 (Mozilla Corporation) RTProtectionDaemon 1 (Malwarebytes Corporation) WindowServer 1 (Apple) hidd 0 (Apple) Virtual Memory Information: Physical RAM: 4 GB Free RAM: 15 MB Used RAM: 2.64 GB Cached files: 1.34 GB Available RAM: 1.36 GB Swap Used: 101 MB Software Installs (past 30 days): Install Date Name (Version) 2019-09-12 Adobe Flash Player (32.0.0.255) 2019-10-01 Malwarebytes for Mac (1.0) Diagnostics Information (past 7 days): 2019-10-05 20:08:15 DataDetectorsLocalSources Memory Executable: /usr/libexec/DataDetectorsLocalSources 2019-10-05 20:07:40 quicklookd.app Crash Executable: /System/Library/Frameworks/QuickLook.framework/Versions/A/Resources/quicklookd.app Details: quicklookd seems struck trying to quit, crashing abort() called 2019-10-01 11:02:43 Firefox.app Hang Executable: /Applications/Firefox.app End of report