EtreCheckPro version: 6.8.1 (68024) Report generated: 2023-08-05 05:41:15 Download EtreCheckPro from https://etrecheck.com Runtime: 3:11 Performance: Excellent Problem: Computer is too slow Description: The computer is too slow after the latest OS update. Apps are crashing - to be more precise my working tools - adobe including photoshop, illustrator etc Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Heavy RAM usage - Apps are using a large amount of RAM. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (16-inch, 2019) Status: Supported MacBook Pro Model: MacBookPro16,1 2,4 GHz 8-Core Intel Core i9 (i9-9980HK) CPU: 8-core 32 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 16 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 16 GB DDR4 2667 Battery: Health = Normal - Cycle count = 295 Video Information: Intel UHD Graphics 630 - VRAM: 1536 MB AMD Radeon Pro 5500M - VRAM: 8 GB Color LCD (built-in) 3584 x 2240 Drives: disk0 - APPLE SSD AP2048N 2.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 2.00 TB disk1 [APFS Virtual drive] 2.00 TB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (15.41 GB used) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (15.41 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (1.40 TB used) disk1s3 - Preboot (APFS) [APFS Preboot] (407 MB used) disk1s4 - Recovery (APFS) [Recovery] (1.12 GB used) disk1s5 - VM (APFS) [APFS VM] (20 KB used) disk1s6 - Update (APFS) (4 MB used) Mounted Volumes: disk1s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 15.41 GB Shared values Size: 2.00 TB Free: 584.71 GB Available: 592.36 GB disk1s2 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 1.40 TB Shared values Size: 2.00 TB Free: 584.71 GB Available: 592.36 GB disk1s3 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 407 MB Shared values Size: 2.00 TB Free: 584.71 GB disk1s5 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 20 KB Shared values Size: 2.00 TB Free: 584.71 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 4 MB Shared values Size: 2.00 TB Free: 584.71 GB Network: Interface en7: USB 10/100/1000 LAN Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en8: iPhone Interface bridge0: Thunderbolt Bridge System Software: macOS Monterey 12.6.8 (21G725) Time since boot: About 10 hours Notifications: Jumpshare.app 16 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.promise.BGPMain_R.plist Executable: /Applications/Promise Utility.app/Contents/Resources/XMLBase/promiseutil_bgpmain Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.promise.diskmonitor.plist Executable: /Applications/Promise Utility.app/Contents/Resources/XMLBase/BackgroundDiskMonitor Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.promise.emaild.plist Executable: /Applications/Promise Utility.app/Contents/Resources/promiseutil_emaild Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.promise.bgasched.plist Executable: /Applications/Promise Utility.app/Contents/Resources/promiseutil_bgasched Details: Exact match found in the legitimate list - probably OK Login Item: /Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app Login Item: ~/Downloads/bojan/gfxCardStatus.app Apps: 14 Applications: 563 apps 162 x86-only apps 21 unsigned apps Kernel Extensions: /Library/Application Support/Logitech.localized/Logitech Options.localized [Not Loaded] LogiMgrDriver.kext - com.logitech.manager.kernel.driver (Logitech Inc., 7.12.1 - SDK 10.12) /Library/Extensions [Not Loaded] FTDIKext.kext - com.FTDI.driver.D2XXHelper (Wacom Technology Corp., 1.0 - SDK 10.14) [Not Loaded] dfsfuse.kext - com.google.drivefs.filesystems.dfsfuse (Google, Inc., 45.2 - SDK 11) [Not Loaded] Pegasus2R2ICON.kext - com.promise.r2p.icon (Promise Technology Mobile Apps, 1.0.7 - SDK 10.11) [Not Loaded] SiLabsUSBDriver64.kext - com.silabs.driver.CP210xVCPDriver64 (Wacom Technology Corp., 3.0.0d1) [Not Loaded] Wacom Tablet.kext - com.wacom.kext.wacomtablet (Wacom Technology Corp., Wacom Tablet 6.3.34-1 - SDK 10.14) System Launch Daemons: [Not Loaded] 41 Apple tasks [Loaded] 196 Apple tasks [Running] 145 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 187 Apple tasks [Running] 152 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2023-07-10) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2023-07-10) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2023-07-04) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Running] com.adobe.agsservice.plist (Adobe Inc. - installed 2023-04-02) Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-10-28) Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer [Loaded] com.google.GoogleUpdater.wake.system.plist (Google LLC - installed 2023-07-31) Command: /Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 --system [Not Loaded] com.google.keystone.daemon.plist (Not signed - installed 2023-07-19) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-07-12) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-05-28) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Running] com.promise.BGPMain_R.plist (Not signed - installed 2016-02-18) Executable: /Applications/Promise Utility.app/Contents/Resources/XMLBase/promiseutil_bgpmain [Loaded] com.promise.bgasched.plist (Not signed - installed 2016-02-18) Executable: /Applications/Promise Utility.app/Contents/Resources/promiseutil_bgasched [Running] com.promise.diskmonitor.plist (Not signed - installed 2016-02-18) Executable: /Applications/Promise Utility.app/Contents/Resources/XMLBase/BackgroundDiskMonitor [Loaded] com.promise.emaild.plist (Not signed - installed 2016-02-18) Executable: /Applications/Promise Utility.app/Contents/Resources/promiseutil_emaild [Running] com.wacom.UpdateHelper.plist (Wacom Technology Corp. - installed 2022-03-25) Executable: /Library/PrivilegedHelperTools/com.wacom.UpdateHelper.app/Contents/MacOS/com.wacom.UpdateHelper [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-06-30) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2023-07-10) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2023-07-04) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2023-04-02) Command: /Library/Application Support/Adobe/AdobeGCClient/Adobe Genuine Software Monitor Service -mode=logon [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2023-04-02) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2023-07-19) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-07-19) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-07-19) [Running] com.logitech.manager.daemon.plist (Logitech Inc. - installed 2022-11-07) Command: /Applications/Logi Options.app/Contents/Support/LogiMgrDaemon.app/Contents/MacOS/LogiMgrDaemon --launchd [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-07-12) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Running] com.wacom.DataStoreMgr.plist (Wacom Technology Corp. - installed 2022-03-25) Executable: /Library/PrivilegedHelperTools/com.wacom.DataStoreMgr.app/Contents/MacOS/com.wacom.DataStoreMgr [Running] com.wacom.IOManager.plist (Wacom Technology Corp. - installed 2022-03-25) Executable: /Library/PrivilegedHelperTools/com.wacom.IOManager.app/Contents/MacOS/com.wacom.IOManager [Running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2022-03-25) Executable: /Applications/Wacom Tablet.localized/.Tablet/WacomTabletDriver.app/Contents/MacOS/WacomTabletDriver User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2023-04-02) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2023-07-13) Command: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2023-07-29) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-07-27) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-07-27) [Loaded] com.grammarly.ProjectLlama.cleanup.plist (Grammarly, Inc - installed 2023-03-28) Command: ~/Library/Application Support/com.grammarly.ProjectLlama/GRLoginHelper.app/Contents/MacOS/GRLoginHelper cleanup User Login Items: [Running] Adobe Lightroom Classic (Adobe Inc. - installed 2023-06-17) Application /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app [Running] Dropbox (Dropbox, Inc. - installed 2023-08-01) Application /Applications/Dropbox.app [Not Loaded] Garmin Express Service (Garmin International - installed 2021-06-14) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Running] Google Drive (Google LLC - installed 2023-07-19) Application /Applications/Google Drive.app [Loaded] GRLoginHelper (Grammarly, Inc - installed 2023-07-26) Modern Login Item /Applications/Grammarly Desktop.app/Contents/Library/LoginItems/GRLoginHelper.app [Loaded] JumpshareLauncher (Jumpshare, Inc. - installed 2023-07-10) Modern Login Item /Applications/Jumpshare.app/Contents/Library/LoginItems/JumpshareLauncher.app [Loaded] Launch Nikon Message Center 2 (Not signed - installed 2019-07-25) Application /Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app [Loaded] StartUpHelper (Spotify - installed 2023-04-13) Modern Login Item /Applications/Spotify (old).app/Contents/Library/LoginItems/StartUpHelper.app [Loaded] gfxCardStatus (Not signed - installed 2021-07-28) Application ~/Downloads/bojan/gfxCardStatus.app [Running] FigmaAgent (Figma, Inc. - installed 2020-06-05) Application ~/Library/Application Support/Figma/FigmaAgent.app App Extensions: Finder sync extensions: Google Drive - /Applications/Google Drive.app/Contents/Applications/FinderHelper.app Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app Dropbox Finder Extension - /Applications/Dropbox.app Share services: Dropbox Transfer - /Applications/Dropbox.app Jumpshare - /Applications/Jumpshare.app File providers: Dropbox - /Applications/Dropbox.app Google Drive - /Applications/Google Drive.app QuickLook Previews: InDesign QuickLook Extension - /Applications/Adobe InDesign 2023/Adobe InDesign 2023.app com.adobe.indesign-document *.indd com.adobe.indesign-template *.indt public.data QuickLook Previews (legacy): Cinema 4D - /Applications/Maxon Cinema 4D R21/Cinema 4D.app supported_uti_type QuickLookPlugin - /Applications/Transmission.app com.bittorrent.torrent org.bittorrent.torrent *.torrent BlackmagicRaw - /Applications/Blackmagic RAW/Blackmagic RAW Player.app com.blackmagic-design.braw-movie *.braw R3DQuickLookPlugin - /Applications/REDCINE-X Professional/REDCINE-X PRO.app com.red.r3d *.r3d Figma - /Applications/Figma.app com.figma.document *.fig Cinema 4D - /Applications/Maxon Cinema 4D R25/Cinema 4D.app net.maxon.cinema4d.c4d *.c4d Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-16) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2023-07-04) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-16) 3rd Party Preference panels: WacomTablet (Wacom Technology Corp. - installed 2022-03-25) Backup: Time Machine Not Configured! Performance: System Load: 3.13 (1 min ago) 3.36 (5 min ago) 2.39 (15 min ago) Nominal I/O usage: 13.96 MB/s File system: 15.98 seconds Write speed: 2191 MB/s Read speed: 2484 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 9 % Idle: 88 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) fileproviderd 57.24 % (Apple) rtcreportingd 25.04 % (Apple) EtreCheckPro 14.40 % (Etresoft, Inc.) WindowServer 7.80 % (Apple) Google Chrome Helper (Renderer) (46) 7.53 % (Google LLC) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (52) 6.74 GB (Google LLC) EtreCheckPro 935 MB (Etresoft, Inc.) Google Chrome 679 MB (Google LLC) Adobe Lightroom Classic 664 MB (Adobe Inc.) Dropbox (3) 476 MB (Dropbox, Inc.) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) corespeechd 2 KB / 9 MB (Apple) rtcreportingd 226 KB / 739 KB (Apple) mDNSResponder 231 KB / 114 KB (Apple) Dropbox 20 KB / 161 KB (Dropbox, Inc.) apsd 95 KB / 77 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) fileproviderd 26 (Apple) rtcreportingd 15 (Apple) WindowServer 5 (Apple) launchservicesd 4 (Apple) Google Chrome Helper (Renderer) (52) 2 (Google LLC) Virtual Memory Information: Physical RAM: 32 GB Free RAM: 7.88 GB Used RAM: 15.00 GB Cached files: 9.12 GB Available RAM: 17.00 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2023-06-13 Mobile Device (1.0.0.0) 2023-06-21 Adobe Acrobat (23.003.20215) (23.003.20215) 2023-06-30 Zoom (5.14.10.19202) 2023-07-07 XProtectPlistConfigData (2169) 2023-07-10 ARMDC Agent Installer (1.0.0) 2023-07-12 Microsoft AutoUpdate (4.61.23070901) 2023-07-12 Microsoft PowerPoint (16.75.23070901) 2023-07-12 Microsoft Word (16.75.23070901) 2023-07-13 Adobe Acrobat (23.003.20244) (23.003.20244) 2023-07-19 macOS 11.7.8 (11.7.8) 2023-07-19 Google Drive (78.0.1.0) 2023-07-21 Microsoft Excel (16.75.23071901) 2023-08-04 macOS Monterey (12.6.8) 2023-08-04 macOS 12.6.8 (12.6.8) 2023-08-04 MRTConfigData (1.93) 2023-08-04 Safari (16.6) 2023-08-04 XProtectPayloads (105) Diagnostics Information (past 7-30 days): 2023-08-04 16:19:02 triald - High CPU Use Executable: /usr/libexec/triald 2023-08-04 01:09:01 GarageBand - Crash Executable: /Applications/GarageBand.app 2023-08-01 19:39:06 zoom.us.app - High CPU Use Executable: /Applications/zoom.us.app 2023-08-01 04:11:32 Adobe Media Encoder 2023.app - High CPU Use Executable: /Applications/Adobe Media Encoder 2023/Adobe Media Encoder 2023.app 2023-07-31 21:48:30 MTLCompilerService - High CPU Use Executable: /System/Library/Frameworks/Metal.framework/Versions/A/XPCServices/MTLCompilerService.xpc/Contents/MacOS/MTLCompilerService End of report