EtreCheckPro version: 6.4.4 (6E015) Report generated: 2021-07-12 05:07:01 Download EtreCheckPro from https://etrecheck.com Runtime: 3:36 Performance: Excellent Problem: No problem - just checking Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. SSD too slow - SSD is showing poor performance. Apps crashing - There have been numerous app crashes. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, 2019) iMac Model: iMac19,1 3.7 GHz 6-Core Intel Core i5 (i5-9600K) CPU: 6-core 8 GB RAM - Upgradeable BANK 0/ChannelA-DIMM0 - 4 GB DDR4 2667 BANK 1/ChannelA-DIMM1 - Empty BANK 2/ChannelB-DIMM0 - 4 GB DDR4 2667 BANK 3/ChannelB-DIMM1 - Empty Video Information: Radeon Pro 580X - VRAM: 8 GB iMac (built-in) 5120 x 2880 Drives: disk0 - Samsung SSD 860 QVO 2TB 2.00 TB (Solid State - TRIM: No) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 2.00 TB disk2 [APFS Virtual drive] 2.12 TB (Shared by 6 volumes) disk2s1 - M*********** - Data (APFS) [APFS Virtual drive] (Shared - 1.01 TB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 333 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 625 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used) disk2s5 (APFS) [APFS Container] (Shared - 15.31 GB used) disk2s5s1 - M*********D (APFS) [APFS Snapshot] (Shared - 15.31 GB used) disk2s6 - Update (APFS) (Shared - 1 MB used) disk1 - APPLE SSD SM0128L 121.33 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk1s1 - EFI [EFI] 315 MB disk1s2 [APFS Fusion Drive] 121.02 GB disk2 [APFS Virtual drive] 2.12 TB (Shared by 6 volumes) disk2s1 - M*********** - Data (APFS) [APFS Virtual drive] (Shared - 1.01 TB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 333 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 625 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used) disk2s5 (APFS) [APFS Container] (Shared - 15.31 GB used) disk2s5s1 - M*********D (APFS) [APFS Snapshot] (Shared - 15.31 GB used) disk2s6 - Update (APFS) (Shared - 1 MB used) disk3 - Seagate Backup+ Hub BK 8.00 TB External USB 5 Gbit/s USB disk3s1 134 MB disk3s2 - S***********************e (MS-DOS FAT12) 8.00 TB (6.94 TB used) disk4 - Seagate Backup+ Hub BK 10.00 TB External USB 5 Gbit/s USB disk4s1 134 MB disk4s2 [APFS Container] 10.00 TB disk5 [APFS Virtual drive] 10.00 TB (Shared by 1 volumes) disk5s2 - S***********************e (APFS) (Shared - 860 KB used) disk6 - Lexar JumpDrive 31.41 GB External USB 480 Mbit/s USB disk6s1 - RECOVERY (MS-DOS FAT32) 31.41 GB (19.97 GB used) disk7 - WD My Book 1230 4.00 TB External USB 5 Gbit/s USB disk7s1 - EFI [EFI] 315 MB disk7s2 [APFS Container] 4.00 TB disk10 [APFS Virtual drive] 4.00 TB (Shared by 1 volumes) disk10s2 - M*****k (APFS) (Shared - 981.84 GB used) disk8 - Seagate Backup+ Desk 3.00 TB External USB 5 Gbit/s USB disk8s1 210 MB disk8s2 - S*********B 3.00 TB (1.03 TB used) disk9 - Seagate Backup+ Desk 5.00 TB External USB 5 Gbit/s USB disk9s1 - EFI [EFI] 315 MB disk9s2 - S********************e (Journaled HFS+) 5.00 TB (2.47 TB used) Mounted Volumes: disk2s1 - M*********** - Data [APFS Virtual drive] 2.12 TB (Shared - 1.01 TB used, 1.11 TB available, 1.08 TB free) APFS Mount point: /System/Volumes/Data disk2s2 - Preboot [APFS Preboot] 2.12 TB (Shared - 333 MB used, 1.08 TB free) APFS Mount point: /System/Volumes/Preboot disk2s4 - VM [APFS VM] 2.12 TB (Shared - 4.30 GB used, 1.08 TB free) APFS Mount point: /System/Volumes/VM disk2s5s1 - M*********D [APFS Snapshot] 2.12 TB (Shared - 15.31 GB used, 1.11 TB available, 1.08 TB free) APFS Mount point: / Read-only: Yes disk2s6 - Update 2.12 TB (Shared - 1 MB used, 1.08 TB free) APFS Mount point: /System/Volumes/Update disk3s2 - S***********************e 8.00 TB (6.94 TB used, 1.07 TB free) MS-DOS FAT12 Mount point: /Volumes/S*************************1 disk5s2 - S***********************e 10.00 TB (Shared - 860 KB used, 10.00 TB free) APFS Mount point: /Volumes/S***********************e Owners enabled: No disk6s1 - RECOVERY 31.41 GB (19.97 GB used, 11.42 GB free) MS-DOS FAT32 Mount point: /Volumes/RECOVERY disk8s2 - S*********B 3.00 TB (1.03 TB used, 1.97 TB free) Mount point: /Volumes/S*********B disk9s2 - S********************e 5.00 TB (2.47 TB used, 2.53 TB free) Journaled HFS+ Mount point: /Volumes/S********************e Owners enabled: No disk10s2 - M*****k 4.00 TB (Shared - 981.84 GB used, 3.02 TB free) APFS Mount point: /Volumes/M*******1 Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 147.39 GB available Remote Apple Events: Enabled Screen sharing: Enabled Remote login: Enabled System Software: macOS Big Sur 11.4 (20F71) Time since boot: About a day Configuration Files: /etc/hosts - Count: 1 Notifications: Microsoft Outlook.app 39 notifications AntivirusforMac.app 23 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Bitdefender Remote Apple Events: Enabled Screen sharing: Enabled Remote login: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.seagate.TBDecorator.plist Executable: /Library/Application Support/Seagate/TBLoopDriveParams Details: Exact match found in the legitimate list - probably OK Apps: 4 System Extensions: [Not Loaded] Bitdefender.SPSE - version 1.5.1 (Bitdefender SRL - 2021-06-13) Application: /Applications/Bitdefender/BitdefenderAgent.app - version 1.5.1 (Bitdefender SRL - 2021-06-13) [Not Loaded] com.bitdefender.vpn.neprovider - version 3.0.1 (Bitdefender SRL - 2021-03-31) Application: /Applications/Bitdefender/Bitdefender VPN.app - version 3.0.1 (Bitdefender SRL - 2021-03-31) Kernel Extensions: /Applications/Acronis True Image.app [Not Loaded] fileprotector.kext - com.acronis.fileprotector (2.1.0 - SDK 10.13) /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.7.3) [Loaded] ufsd_NTFS.kext - com.paragon-software.filesystems.ntfs (15.8.108 - SDK 10.10) [Not Loaded] Seagate Storage Driver.kext - com.seagate.driver.PowSecDriverCore (5.2.7 (26995) - SDK 10.4) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 189 Apple tasks [Running] 128 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 32 Apple tasks [Loaded] 195 Apple tasks [Running] 134 Apple tasks [Other] One Apple task Launch Agents: [Running] com.acronis.monitor.plist (Acronis International GmbH - installed 2021-03-15) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-03-18) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-06-29) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2021-04-16) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-16) [Loaded] com.adobe.ccxprocess.plist (Adobe Systems, Inc. - installed 2021-06-09) [Running] com.bitdefender.antivirusformac.plist (Bitdefender SRL - installed 2021-06-28) [Running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (Seiko Epson Corporation - installed 2020-09-13) [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2020-12-10) [Running] com.paragon-software.ntfs.notification-agent.plist (Paragon Software GmbH - installed 2020-12-09) Launch Daemons: [Loaded] com.acronis.acep.plist (Acronis International GmbH - installed 2021-03-15) [Running] com.acronis.mms_mini.plist (Acronis International GmbH - installed 2021-03-15) [Running] com.acronis.mobile_backup_server.plist (Acronis International GmbH - installed 2021-03-15) [Running] com.acronis.mobile_backup_status_server.plist (Acronis International GmbH - installed 2021-03-15) [Running] com.acronis.scheduler.plist (Acronis International GmbH - installed 2021-03-15) [Loaded] com.acronis.trueimagehelper.plist (Acronis International GmbH - installed 2021-03-15) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-06-29) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2021-04-16) [Loaded] com.bitdefender.AuthHelperTool.plist (Bitdefender SRL - installed 2021-06-28) [Not Loaded] com.bitdefender.agent.plist (Bitdefender SRL - installed 2021-06-13) [Loaded] com.bitdefender.upgrade.plist (Bitdefender SRL - installed 2021-06-24) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-05-04) [Loaded] com.paragon-software.ntfs.loader.plist (Apple - installed 2020-12-09) [Running] com.paragon-software.ntfsd.plist (Paragon Software GmbH - installed 2020-12-09) [Running] com.seagate.TBDecorator.plist (? 595582c - installed 2015-11-02) User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-16) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-06-11) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-06-11) [Running] com.seagate.dashboard.plist (Seagate Technologies LLC - installed 2021-03-18) [Running] com.seagate.toolkit.plist (Seagate Technologies LLC - installed 2021-05-27) User Login Items: [Running] AdobeResourceSynchronizer (Adobe Systems, Inc. - installed 2021-06-10) Application /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app [Not Loaded] Bitdefender VPN Helper (Bitdefender SRL - installed 2021-03-31) Modern Login Item /Applications/Bitdefender/Bitdefender VPN.app/Contents/Library/LoginItems/Bitdefender VPN Helper.app [Loaded] Day One Helper (App Store - installed 2021-06-21) Modern Login Item /Applications/Day One.app/Contents/Library/LoginItems/Day One Helper.app [Loaded] FSMenuAppLoginItemHelper (Paragon Software GmbH - installed 2021-07-10) Modern Login Item /Applications/NTFS for Mac.app/Contents/Library/LoginItems/FSMenuAppLoginItemHelper.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-06-10) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-06-29) AdobePDFViewer: 21.005.20048 (Adobe Systems, Inc. - installed 2021-06-10) Safari Extensions: Anti-tracker Engine (Bitdefender SRL - installed 2021-06-28) Anti-tracker Icon (Bitdefender SRL - installed 2021-06-28) Day One (App Store - installed 2021-06-21) Honey (App Store - installed 2021-06-03) TrafficLight (Bitdefender SRL - installed 2021-06-28) 3rd Party Preference Panes: ParagonNTFS (Paragon Software GmbH - installed 2020-12-09) Seagate Dashboard for Mac OSX (Seagate Technologies LLC - installed 2017-09-18) Toolkit (Seagate Technologies LLC - installed 2021-05-27) Backup: Auto backup: Yes Destinations: M*****k [Local] (Last used) Total size: 4.00 TB Total number of backups: 14 Oldest backup: 2021-07-11 11:59:20 Last backup: 2021-07-12 04:43:18 14 local snapshots Oldest local snapshot: 2021-07-11 09:09:07 Last local snapshot: 2021-07-12 04:40:07 Performance: System Load: 1.70 (1 min ago) 1.56 (5 min ago) 1.59 (15 min ago) Nominal I/O speed: 0.01 MB/s File system: 20.47 seconds Write speed: 254 MB/s Read speed: 530 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 5 % Idle: 93 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 13.16 % (Etresoft, Inc.) WindowServer 10.34 % (Apple) Extension 3.10 % (App Store) com.apple.WebKit.WebContent (5) 2.54 % (Apple) Safari 2.42 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (5) 599 MB (Apple) BDLDaemon 251 MB (Bitdefender SRL) EtreCheckPro 243 MB (Etresoft, Inc.) Finder 170 MB (Apple) com.apple.appkit.xpc.openAndSavePanelService (3) 135 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 34 MB / 7 MB (Apple) com.apple.WebKit.Networking 255 KB / 277 KB (Apple) apsd 138 KB / 347 KB (Apple) rapportd 157 KB / 156 KB (Apple) netbiosd 44 KB / 23 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 6 (Apple) Extension 3 (App Store) Safari 1 (Apple) com.apple.WebKit.WebContent (5) 1 (Apple) BDLDaemon 1 (Bitdefender SRL) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 201 MB Used RAM: 6.11 GB Cached files: 1.70 GB Available RAM: 1.89 GB Swap Used: 896 MB Software Installs (past 60 days): Install Date Name (Version) 2021-05-13 Mobile Device (1.0.0.0) 2021-05-20 Adobe Acrobat DC (21.001.20155) (21.001.20155) 2021-06-02 macOS 11.4 (11.4) 2021-06-03 Honey (12.8.6) 2021-06-10 Adobe Acrobat DC (21.005.20048) (21.005.20048) 2021-06-21 Day One (6.5) 2021-06-28 RAR Extractor - WinRAR ZIP 7Z (6.3.0) 2021-06-29 MRTConfigData (1.81) 2021-06-29 XProtectPlistConfigData (2149) 2021-07-10 product (0) Diagnostics Information (past 7-30 days): 2021-07-11 10:51:44 backupd High CPU Use Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd 2021-07-11 06:59:24 iconservicesagent Crash Executable: /System/Library/CoreServices/iconservicesagent Details: dyld3 mode 2021-07-11 05:54:31 AntivirusforMac.app High CPU Use (4 times) Executable: /Library/Bitdefender/*/AntivirusforMac.app 2021-07-09 07:18:15 com.apple.WebKit.WebContent Crash (8 times) Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent Details: dyld3 mode abort() called Bundle controller class: BrowserBundleController 2021-07-09 06:28:20 Preview.app Crash (16 times) Executable: /System/Applications/Preview.app Details: dyld3 mode abort() called 2021-07-08 18:11:36 ScreenSaverEngine.app Crash (4 times) Executable: /System/Library/CoreServices/ScreenSaverEngine.app Details: dyld3 mode abort() called End of report