EtreCheck version: 5.5.1 (5096) Report generated: 2020-03-08 03:32:50 Download EtreCheck from https://etrecheck.com Runtime: 6:43 Performance: Poor Sandbox: Enabled Full drive access: Disabled Problem: Computer is too slow Description: Slow to respond / register clicks. Webpages keep getting stuck Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Runaway process - A process is using a large percentage of your CPU. Poor performance - EtreCheck report shows poor performance. This is unusual. Software/hardware problems - Software is causing performance problems. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Limited drive access - More information may be available with Full Drive Access. Hardware Information: MacBook Air (13-inch, 2017) MacBook Air Model: MacBookAir7,2 1 1.8 GHz Intel Core i5 (i5-5350U) CPU: 2-core 8 RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 Battery: Health = Normal - Cycle count = 315 Video Information: Intel HD Graphics 6000 - VRAM: 1536 MB Color LCD 1440 x 900 Drives: disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 121.12 GB disk1 [APFS Virtual drive] 121.12 GB (Shared by 4 volumes) disk1s1 - A*********************a (APFS) (Shared - 43.34 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) Mounted Volumes: disk1s1 - A*********************a 121.12 GB (Shared - 43.34 GB used, 78.67 GB available, 76.03 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] 121.12 GB (Shared - 1.07 GB used, 76.03 GB free) APFS Mount point: /private/var/vm Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en2: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Mojave 10.14.6 (18G3020) Time since boot: About 15 hours Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple 32-bit Applications: 3 32-bit apps System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 170 Apple tasks [Running] 115 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 183 Apple tasks [Running] 115 Apple tasks Launch Daemons: [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2020-01-28) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-01-24) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (? 0 - installed 2020-02-19) User Launch Agents: [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-02-06) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-02-06) Internet Plug-ins: FlashPlayer-10.6: 32.0.0.330 (Adobe Systems, Inc. - installed 2020-02-24) PepperFlashPlayer: 32.0.0.330 (Adobe Systems, Inc. - installed 2020-02-24) Flash Player: 32.0.0.330 (Adobe Systems, Inc. - installed 2020-02-24) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-09-21) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2020-02-04) AirPlay: 2.0 (Apple - installed 2020-02-04) AppleAVBAudio: 760.6 (Apple - installed 2019-09-21) BridgeAudioSP: 5.52 (Apple - installed 2020-02-04) iSightAudio: 7.7.3 (Apple - installed 2019-09-21) User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access 3rd Party Preference Panes: Flash Player (Adobe Systems, Inc. - installed 2020-01-28) Time Machine: Time Machine Not Configured! Performance: System Load: 9.41 (1 min ago) 11.63 (5 min ago) 11.88 (15 min ago) Nominal I/O speed: 0.09 MB/s File system: 120.29 seconds (timed out) Write speed: 671 MB/s Read speed: 1113 MB/s CPU Usage Snapshot: Type Overall System: 23 % User: 27 % Idle: 50 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 188.95 % (?) EtreCheck 7.93 % (App Store) trustd 0.90 % (Apple) Dock 0.08 % (Apple) CoreServicesUIAgent 0.07 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 452 MB (App Store) CalendarAgent 98 MB (Apple) Spotlight 80 MB (Apple) suggestd 79 MB (Apple) AppleSpell 74 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking 9 MB / 321 KB (Apple) Other processes 2 MB / 365 KB (?) Safari 48 KB / 2 KB (Apple) SystemUIServer 0 B / 1 KB (Apple) mdworker_shared 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 3.24 GB Used RAM: 3.10 GB Cached files: 1.66 GB Available RAM: 4.90 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-02-19 Microsoft Teams (1.00.300362) 2020-02-24 Adobe Pepper Flash Player 2020-02-24 Adobe Flash Player 2020-03-08 EtreCheck (5.5.1) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report