EtreCheckPro version: 6.4.4 (6E015) Report generated: 2021-06-09 22:24:18 Download EtreCheckPro from https://etrecheck.com Runtime: 4:55 Performance: Good Problem: No problem - just checking Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Hardware Information: MacBook Air (13-inch, 2017) MacBook Air Model: MacBookAir7,2 1.8 GHz Dual-Core Intel Core i5 (i5-5350U) CPU: 2-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 Battery: Health = Normal - Cycle count = 86 Video Information: Intel HD Graphics 6000 - VRAM: 1536 MB HP 23xi 1920 x 1080 Drives: disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 121.12 GB disk1 [APFS Virtual drive] 121.12 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 24.55 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 510 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 623 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk1s5 (APFS) [APFS Container] (Shared - 15.31 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.31 GB used) disk1s6 - Update (APFS) (Shared - 3 MB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 121.12 GB (Shared - 24.55 GB used, 79.63 GB available, 77.85 GB free) APFS Mount point: /System/Volumes/Data disk1s2 - Preboot [APFS Preboot] 121.12 GB (Shared - 510 MB used, 77.85 GB free) APFS Mount point: /System/Volumes/Preboot disk1s3 - Recovery [Recovery] 121.12 GB (Shared - 623 MB used, 77.85 GB free) APFS Mount point: /Volumes/Recovery disk1s4 - VM [APFS VM] 121.12 GB (Shared - 2.15 GB used, 77.85 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 121.12 GB (Shared - 15.31 GB used, 79.63 GB available, 77.85 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 121.12 GB (Shared - 3 MB used, 77.85 GB free) APFS Mount point: /System/Volumes/Update disk3s1 - B******************************r 3.74 TB (Shared - 97.67 GB used, 3.22 TB free) APFS Disk Image Mount point: /Volumes/B******************************r Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en2: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Big Sur 11.4 (20F71) Time since boot: About 2 days Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.teams.TeamsUpdaterDaemon.plist Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon Details: Restrictive config permissions - possibly adware System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 178 Apple tasks [Running] 140 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 181 Apple tasks [Running] 144 Apple tasks [Other] One Apple task Launch Agents: [Running] com.Logitech.Control Center.Daemon.plist (Logitech Inc. - installed 2019-03-25) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-05-13) Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2019-09-19) [Loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2020-11-06) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-05-13) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-11-28) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (? 0 - installed 2020-05-03) User Login Items: [Not Loaded] CCC User Agent (Bombich Software, Inc. - installed 2020-11-06) Modern Login Item /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app 3rd Party Preference Panes: Logitech Control Center (Logitech Inc. - installed 2019-05-30) Backup: Skip System Files: No Auto backup: Yes Destinations: T**********e [Network] (Last used) Total size: 3.31 TB Total number of backups: 78 Oldest backup: 2020-11-25 14:43:11 Last backup: 2021-06-09 22:02:38 24 local snapshots Oldest local snapshot: 2021-06-08 22:56:20 Last local snapshot: 2021-06-09 22:00:46 3rd party backup: Carbon Copy Cloner Performance: System Load: 2.42 (1 min ago) 2.17 (5 min ago) 1.86 (15 min ago) Nominal I/O speed: 0.22 MB/s File system: 68.86 seconds Write speed: 679 MB/s Read speed: 1460 MB/s CPU Usage Snapshot: Type Overall System: 8 % User: 17 % Idle: 75 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) kernel_task 14.33 % (Apple) mdworker_shared (16) 12.18 % (Apple) WindowServer 9.18 % (Apple) EtreCheckPro 4.78 % (Etresoft, Inc.) diskarbitrationd 1.64 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (6) 371 MB (Apple) EtreCheckPro 287 MB (Etresoft, Inc.) mdworker_shared (26) 172 MB (Apple) AMPLibraryAgent 124 MB (Apple) Finder 112 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) mDNSResponder 55 MB / 177 KB (Apple) com.apple.WebKit.Networking 15 MB / 1 KB (Apple) netbiosd 647 KB / 32 KB (Apple) trustd 28 KB / 2 KB (Apple) apsd 11 KB / 12 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) mdworker_shared (26) 1 (Apple) com.apple.AppleUserHIDDrivers (6) 1 (Apple) diskimages-helper 1 (Apple) mds 1 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 40 MB Used RAM: 5.58 GB Cached files: 2.38 GB Available RAM: 2.42 GB Swap Used: 67 MB Software Installs (past 60 days): Install Date Name (Version) 2021-04-29 macOS 11.3 (11.3) 2021-05-04 macOS 11.3.1 (11.3.1) 2021-05-13 Microsoft AutoUpdate (4.35.21050901) 2021-05-28 XProtectPlistConfigData (2147) 2021-06-01 macOS 11.4 (11.4) 2021-06-01 MRTConfigData (1.79) Diagnostics Information (past 7-30 days): 2021-06-09 22:02:18 mdsync - High CPU Use (18 times) Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdsync 2021-06-07 03:16:24 Kernel Panic Details: panic(cpu 1 caller 0xffffff800d6a50d6): "No more room to grow table: 0 x0xffffff800e675a50 size:262142, used:262134, requested elem:12"@/Syst em/Volumes/Data/SWE/macOS/BuildRoots/e90674e518/Library/Caches/com.app le.xbs/Sources/xnu/xnu-7195.121.3/osfmk/kern/ltable.c:500 2021-06-06 20:11:29 iconservicesagent - Crash Executable: /System/Library/CoreServices/iconservicesagent Details: dyld3 mode 2021-06-05 08:35:27 diskarbitrationd - High CPU Use Executable: /usr/libexec/diskarbitrationd End of report