EtreCheck version: 5.5.5 (5111) Report generated: 2020-05-23 04:34:41 Download EtreCheck from https://etrecheck.com Runtime: 17:53 Performance: Poor Sandbox: Enabled Full drive access: Enabled Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. Failing hard drive - This machine has a hard drive that appears to be failing. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Kernel extensions present - This machine has kernel extensions that may not work in the future. Sharing enabled - This machine has sharing services enabled that could be a security risk. Hardware Information: iMac (21.5-inch, 2017) iMac Model: iMac18,1 2.3 GHz Dual-Core Intel Core i5 (i5-7360U) CPU: 2-core 8 RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2133 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2133 Video Information: Intel Iris Plus Graphics 640 - VRAM: 1536 MB iMac 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes) disk1s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 568.73 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared - 528 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.18 GB used) disk2 - LaCie P9230 3.00 TB External USB 5 Gbit/s USB disk2s1 - EFI [EFI] 315 MB disk2s2 - P************n (Journaled HFS+) 3.00 TB (787.79 GB used) disk3 - Seagate Backup+ Hub BK 4.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 [Core Storage Container] 1.00 TB disk5 - S**4 (Journaled HFS+) 1.00 TB (699.42 GB used) disk3s3 - Boot OS X (Journaled HFS+) 134 MB disk3s4 - S*************f (Journaled HFS+) 3.00 TB (1.72 TB used) disk4 - Seagate Expansion Desk 6.00 TB External USB 5 Gbit/s USB disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk4s2 - S*******************B (Journaled HFS+) 6.00 TB (2.82 TB used) Mounted Volumes: disk1s1 - M************ Data [APFS Virtual drive] 1000.00 GB (Shared - 568.73 GB used, 422.19 GB available, 414.97 GB free) APFS Mount point: /System/Volumes/Data disk1s3 - Recovery [Recovery] 1000.00 GB (Shared - 528 MB used, 414.97 GB free) APFS Mount point: /Volumes/Recovery disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 4.30 GB used, 414.97 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 1000.00 GB (Shared - 11.18 GB used, 422.19 GB available, 414.97 GB free) APFS Mount point: / Read-only: Yes disk2s2 - P************n 3.00 TB (787.79 GB used, 2.21 TB free) Journaled HFS+ Mount point: /Volumes/P************n Owners enabled: No disk3s4 - S*************f 3.00 TB (1.72 TB used, 1.28 TB free) Journaled HFS+ Mount point: /Volumes/S*************f Owners enabled: No disk4s2 - S*******************B 6.00 TB (2.82 TB used, 3.19 TB free) Journaled HFS+ Mount point: /Volumes/S*******************B Owners enabled: No disk5 - S**4 1.00 TB (699.42 GB used, 301.74 GB available, 301.68 GB free) Journaled HFS+ Mount point: /Volumes/S**4 Encrypted Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge File sharing: Enabled System Software: macOS Catalina 10.15.4 (19E287) Time since boot: Less than an hour Notifications: Firefox.app one notification EtreCheck.app 2 notifications Private Internet Access.app one notification Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple File sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.paragon-software.NTFS.fsnotify.daemon.plist Executable: /Library/PreferencePanes/ParagonNTFS.prefPane/Contents/Resources/com.paragon-software.NTFS.fsnotify.daemon Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Plugin: /Library/Internet Plug-Ins/o1dbrowserplugin.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin Plugin: /Library/Internet Plug-Ins/googletalkbrowserplugin.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Plugin: ~/Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin Plugin: /Library/Audio/Plug-Ins/HAL/Digital Power Station.plugin Plugin: /Library/Audio/Plug-Ins/HAL/InstantOn.driver Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Preference Pane: /Library/PreferencePanes/ParagonNTFS.prefPane Apps: 20 32-bit Applications: 14 32-bit apps Kernel Extensions: /Applications/Private Internet Access.app PiaKext.kext (1.0 - SDK 10.14) /Library/Extensions DPSReflector.kext (1.0.6 - SDK 10.12) LuLu.kext (1.2.3 - SDK 10.14) ufsd_NTFS.kext (14.2.288 - SDK 10.5) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 185 Apple tasks [Running] 112 Apple tasks System Launch Daemons: [Not Loaded] 34 Apple tasks [Loaded] 187 Apple tasks [Running] 116 Apple tasks [Other] One Apple task Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-05-07) [Running] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-12) [Running] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-12) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-04-21) [Not Loaded] com.oracle.java.Java-Updater.plist (? 4837df1f - installed 2020-03-12) [Running] com.paragon-software.NTFS.fsnotify.agent.plist (Paragon Software GmbH - installed 2016-08-29) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-04-21) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-04-21) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2020-04-24) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-10-28) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-03-12) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-04-21) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-02-10) [Running] com.objective-see.lulu.plist (Objective-See, LLC - installed 2019-12-21) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2020-03-12) [Running] com.paragon-software.NTFS.fsnotify.daemon.plist (? 66744841 - installed 2016-08-29) [Loaded] com.paragon.NTFS.launch.plist (Apple - installed 2020-03-17) [Running] com.privateinternetaccess.vpn.daemon.plist (London Trust Media Incorporated - installed 2020-04-29) [Loaded] net.freemacsoft.LiteIcon.LIHelperTool.plist (Julien Ramseier - installed 2016-08-10) User Launch Agents: [Running] com.privateinternetaccess.vpn.client.plist (London Trust Media Incorporated - installed 2020-04-29) User Login Items: [Running] AdobeResourceSynchronizer (Adobe Systems, Inc. - installed 2020-05-14) Application /Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app [Not Loaded] AmphetamineLoginHelper (App Store - installed 2020-04-01) Modern Login Item /Applications/Amphetamine.app/Contents/Library/LoginItems/AmphetamineLoginHelper.app [Running] App Cleaner Helper (Sergiy Savenko - installed 2020-02-06) Modern Login Item /Applications/App Cleaner.app/Contents/Library/LoginItems/App Cleaner Helper.app [Running] Bongiovi DPS (Bongiovi Acoustics - installed 2020-02-07) Application /Applications/Bongiovi DPS/Bongiovi DPS.app [Running] CIJSUAgent (Canon Inc. - installed 2020-03-01) Modern Login Item /Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility2.app/Contents/Library/LoginItems/CIJSUAgent.app [Loaded] start_enpass (App Store - installed 2020-03-30) Modern Login Item /Applications/Enpass.app/Contents/Library/LoginItems/start_enpass.app [Running] Evernote Helper (App Store - installed 2019-12-23) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app [Not Loaded] EvernoteLauncher (App Store - installed 2019-12-23) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteLauncher.app [Not Loaded] Gravit Designer Login Helper (App Store - installed 2020-04-24) Modern Login Item /Applications/GravitDesigner.app/Contents/Library/LoginItems/Gravit Designer Login Helper.app [Running] LuLu Helper (Objective-See, LLC - installed 2019-12-21) Modern Login Item /Applications/LuLu.app/Contents/Library/LoginItems/LuLu Helper.app [Not Loaded] ShazamHelper (App Store - installed 2020-02-11) Modern Login Item /Applications/Shazam.app/Contents/Library/LoginItems/ShazamHelper.app [Not Loaded] StartUpHelper (Spotify - installed 2019-12-12) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] TempsHelper (App Store - installed 2019-12-19) Modern Login Item /Applications/Temps.app/Contents/Library/LoginItems/TempsHelper.app [Loaded] TunesArtLauncher (App Store - installed 2020-01-30) Modern Login Item /Applications/TunesArt.app/Contents/Library/LoginItems/TunesArtLauncher.app [Running] iTranslate (App Store - installed 2019-12-19) Application /Applications/iTranslate.app [Loaded] iTranslateHelper (App Store - installed 2019-12-19) Modern Login Item /Applications/iTranslate.app/Contents/Library/LoginItems/iTranslateHelper.app Internet Plug-ins: FlashPlayer-10.6: 32.0.0.371 (Adobe Systems, Inc. - installed 2020-05-14) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-05-14) AdobePDFViewer: 20.009.20063 (Adobe Systems, Inc. - installed 2020-05-14) o1dbrowserplugin: 5.41.3.0 (? - installed 2020-03-12) Flash Player: 32.0.0.371 (Adobe Systems, Inc. - installed 2020-05-14) SharePointBrowserPlugin: 14.4.8 (? - installed 2019-12-19) Google Earth Web Plug-in: 7.1 (? - installed 2019-12-19) googletalkbrowserplugin: 5.41.3.0 (? - installed 2015-12-11) Silverlight: 5.1.30514.0 (? - installed 2019-12-19) JavaAppletPlugin: Java 8 Update 251 build 08 (? - installed 2020-04-14) Audio Plug-ins: Digital Power Station: (? - installed 2019-12-19) InstantOn: 8.0.3 (? - installed 2019-12-19) Safari Extensions: Enpass Extension (App Store - installed 2020-03-30) Evernote Web Clipper (App Store - installed 2020-01-12) Save to Pocket (App Store - installed 2020-01-12) Wayback Machine (App Store - installed 2020-03-19) 3rd Party Preference Panes: Flash Player (Adobe Systems, Inc. - installed 2020-04-24) Java (? - installed 2020-04-14) Paragon NTFS for Mac (? - installed 2019-12-19) Time Machine: Skip System Files: No Mobile backups: No Auto backup: Yes Volumes being backed up: Destinations: S**4 [Local] (Last used) Total size: 1.00 TB Total number of backups: 30 Oldest backup: 2020-03-03 22:35:47 Last backup: 2020-05-20 21:01:00 2 local snapshots Oldest local snapshot: 2020-05-20 20:53:31 Last local snapshot: 2020-05-23 04:15:41 Performance: System Load: 1.67 (1 min ago) 1.77 (5 min ago) 1.01 (15 min ago) Nominal I/O speed: 7.04 MB/s File system: 120.72 seconds (timed out) Write speed: 30 MB/s Read speed: 41 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 4 % Idle: 93 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 15.88 % (?) EtreCheck 4.86 % (App Store) com.apple.BKAgentService 2.88 % (Apple) Bongiovi DPS 2.81 % (Bongiovi Acoustics) GoogleSoftwareUpdateAgent (2) 0.39 % (Google, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 551 MB (App Store) AMPLibraryAgent 490 MB (Apple) Private Internet Access 241 MB (London Trust Media Incorporated) com.apple.BKAgentService 91 MB (Apple) SystemUIServer 77 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 152 KB / 116 KB (?) SystemUIServer 0 B / 64 B (Apple) mdworker_shared 0 B / 0 B (Apple) spindump_agent 0 B / 0 B (Apple) backgroundtaskmanagementagent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 306 MB Used RAM: 4.10 GB Cached files: 3.60 GB Available RAM: 3.90 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-04-24 GravitDesigner (3.5.40) 2020-05-01 MRTConfigData (1.59) 2020-05-02 Silicio (3.0) 2020-05-02 Xcode (11.4.1) 2020-05-04 Transmit (5.6.5) 2020-05-07 ARMDC Agent Installer (1.0.0) 2020-05-07 EtreCheck (5.5.5) 2020-05-08 1Password 7 2020-05-14 Yomu (2.7.1) 2020-05-14 Adobe Flash Player (32.0.0.371) 2020-05-14 Adobe Acrobat Reader DC (20.009.20063) (20.009.20063) 2020-05-18 XProtectPlistConfigData (2121) 2020-05-21 Command Line Tools for Xcode (11.5) Diagnostics Information (past 7-30 days): 2020-05-21 15:11:53 Kernel Panic (2 times) 2020-05-20 10:21:42 media-indexer High CPU Use (4 times) Executable: /System/Library/PrivateFrameworks/AssistantServices.framework/Versions/A/XPCServices/media-indexer.xpc/Contents/MacOS/media-indexer 2020-05-18 16:11:16 ScreenSaverEngine.app High CPU Use Executable: /System/Library/CoreServices/ScreenSaverEngine.app End of report