EtreCheckPro version: 6.5.6 (6F041) Report generated: 2022-03-14 14:14:49 Download EtreCheckPro from https://etrecheck.com Runtime: 9:40 Performance: Poor Problem: Computer is too slow Description: Many applications take too long (up to two minutes) to start. E.g., wh en starting MS Word, the icon on the bottom jumps 40 - 60 times, then MS Word still takes another half minute until it is ready for use. Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Poor performance - EtreCheck report shows poor performance. This is unusual. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Hardware Information: iMac (Retina 4K, 21.5-inch, 2019) iMac Model: iMac19,2 3.6 GHz Quad-Core Intel Core i3 (i3-8100) CPU: 4-core 16 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2400 BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2400 Video Information: Radeon Pro 555X - VRAM: 2 GB iMac (built-in) 3360 x 1890 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 229.58 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 685 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 1.10 GB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 8.59 GB used) disk1s5 (APFS) [APFS Container] (Shared - 15.75 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.75 GB used) disk1s6 - Update (APFS) (Shared - 5 MB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 1000.00 GB (Shared - 229.58 GB used, 745.51 GB available, 744.08 GB free) APFS Mount point: /System/Volumes/Data disk1s2 - Preboot [APFS Preboot] 1000.00 GB (Shared - 685 MB used, 744.08 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 8.59 GB used, 744.08 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 1000.00 GB (Shared - 15.75 GB used, 745.51 GB available, 744.08 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 1000.00 GB (Shared - 5 MB used, 744.08 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en0: Ethernet Interface en1: Wi-Fi Interface bridge0: Thunderbolt Bridge System Software: macOS Monterey 12.2.1 (21D62) Time since boot: About 4 days Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Running app: /Library/DropboxHelperTools/Dropbox_u501/dbkextd Details: Restrictive app permissions - possibly adware Apps: 9 Old Applications: 17 x86-only apps System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 187 Apple tasks [Running] 150 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 175 Apple tasks [Running] 159 Apple tasks [Other] One Apple task Launch Daemons: [Loaded] com.AngularTech.OsxHelper.plist (AngularTech Inc. - installed 2019-04-29) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-01-07) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-01-07) [Loaded] com.binarynights.ForkLiftHelper.plist (BinaryNights LLC - installed 2020-12-01) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2019-04-29) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-02-22) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2021-11-16) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2021-02-24) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2021-02-17) [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-03-01) Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-07) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-02-22) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2021-02-17) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2021-02-17) User Launch Agents: [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2022-02-22) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-09-02) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-09-02) User Login Items: [Running] Dropbox (Dropbox, Inc. - installed 2022-03-03) Application /Applications/Dropbox.app [Not Loaded] ForkLiftMini (BinaryNights LLC - installed 2021-10-19) Modern Login Item /Applications/ForkLift.app/Contents/Library/LoginItems/ForkLiftMini.app [Not Loaded] LoginHelper (App Store - installed 2021-02-04) Modern Login Item /Applications/Go for Facebook.app/Contents/Library/LoginItems/LoginHelper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2019-04-29) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2019-04-29) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] TeamViewerMeetingLoginItem (TeamViewer GmbH - installed 2021-02-24) Modern Login Item /Applications/TeamViewer.app/Contents/Library/LoginItems/TeamViewerMeetingLoginItem.app [Not Loaded] ViberLoginHelper (Viber Media SARL. - installed 2022-03-07) Modern Login Item /Applications/Viber.app/Contents/Library/LoginItems/ViberLoginHelper.app [Running] WeatherProStatusItem (App Store - installed 2021-02-04) Modern Login Item /Applications/WeatherPro.app/Contents/Library/LoginItems/WeatherProStatusItem.app Internet Plug-ins: AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-09-02) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-09-02) Backup: Time Machine Not Configured! Performance: System Load: 1.27 (1 min ago) 1.11 (5 min ago) 1.13 (15 min ago) Nominal I/O speed: 0.13 MB/s File system: 23.78 seconds Write speed: 81 MB/s Read speed: 84 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 4 % Idle: 95 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 14.44 % (Etresoft, Inc.) WindowServer 2.06 % (Apple) Dropbox Web Helper (3) 0.60 % (Dropbox, Inc.) Mail 0.54 % (Apple) kernel_task 0.46 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 691 MB (Etresoft, Inc.) Dropbox (3) 552 MB (Dropbox, Inc.) com.apple.WebKit.WebContent (7) 432 MB (Apple) Mail 253 MB (Apple) Dropbox Web Helper (3) 251 MB (Dropbox, Inc.) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) mDNSResponder 691 KB / 542 KB (Apple) Dropbox 111 KB / 80 KB (Dropbox, Inc.) Mail 139 KB / 44 KB (Apple) CalendarAgent 133 KB / 35 KB (Apple) exchangesyncd 111 KB / 16 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) Mail 4 (Apple) WindowServer 2 (Apple) Dropbox Web Helper (3) 1 (Dropbox, Inc.) Siri 0 (Apple) AppleSpell 0 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 2.29 GB Used RAM: 5.83 GB Cached files: 7.88 GB Available RAM: 10.17 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-01-14 Adobe Acrobat Reader DC (21.011.20039) (21.011.20039) 2022-01-24 Core Services Application Configuration Data 12.0 (120.73) 2022-01-24 macOS 12.1 (12.1) 2022-02-03 macOS 12.2 (12.2) 2022-02-22 Microsoft AutoUpdate (4.44.22021501) 2022-02-22 Microsoft Excel (16.58.22021501) 2022-02-22 Microsoft OneNote (16.58.22021501) 2022-02-22 Microsoft Outlook (16.58.22021501) 2022-02-22 Microsoft Word (16.58.22021501) 2022-02-22 macOS 12.2.1 (12.2.1) 2022-02-22 Microsoft PowerPoint (16.58.22021501) 2022-02-22 Parcel (7.3.1) 2022-02-22 GarageBand (10.4.5) 2022-02-22 iMovie (10.3.1) 2022-03-01 Zoom (5.9.6.4993) 2022-03-05 Skype for Business (16.29.95) 2022-03-07 XProtectPlistConfigData (2157) 2022-03-09 MRTConfigData (1.90) Diagnostics Information (past 7-30 days): 2022-03-10 06:18:20 Kernel Panic Details: panic(cpu 1 caller 0xffffff801bbd5bf3): Kernel trap at 0xffffff801bab1 874, type 14=page fault, registers: Panicked task 0xffffff9516f5a670: 216 threads: pid 0: kernel_task 2022-03-09 15:30:57 photoanalysisd - High CPU Use Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2022-03-09 10:44:22 Viber.app - Hang Executable: /Applications/Viber.app End of report