EtreCheck version: 5.5.5 (5111) Report generated: 2020-06-17 09:15:13 Download EtreCheck from https://etrecheck.com Runtime: 1:47 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Other problem Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Limited drive access - More information may be available with Full Drive Access. Hardware Information: MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports) MacBook Pro Model: MacBookPro14,1 2.3 GHz Intel Core i5 (i5-7360U) CPU: 2-core 8 RAM - Not upgradeable BANK 0/DIMM0 - 4 GB LPDDR3 2133 BANK 1/DIMM0 - 4 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 233 Video Information: Intel Iris Plus Graphics 640 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0256J 251.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 250.69 GB disk1 [APFS Virtual drive] 250.69 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 56.82 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used) Mounted Volumes: disk1s1 - Macintosh HD 250.69 GB (Shared - 56.82 GB used, 191.60 GB available, 189.97 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] 250.69 GB (Shared - 3.22 GB used, 189.97 GB free) APFS Mount point: /private/var/vm Network: Interface en4: iPhone Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS High Sierra 10.13.6 (17G13035) Time since boot: About 2 days Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and CleanMyMac Unsigned Files: Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the whitelist - probably OK Plugin: /Library/Internet Plug-Ins/Default Browser.plugin 32-bit Applications: 11 32-bit apps System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 163 Apple tasks [Running] 116 Apple tasks System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 184 Apple tasks [Running] 113 Apple tasks Launch Agents: [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-12) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-12) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-04-23) Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-05-28) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-03-12) [Loaded] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2020-04-28) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-04-23) [Loaded] com.microsoft.office.licensing.helper.plist (? 0 - installed 2015-08-08) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-06-12) User Login Items: [Not Loaded] All-in-One Messenger Login Helper (App Store - installed 2019-10-18) Modern Login Item /Applications/All-in-One Messenger.app/Contents/Library/LoginItems/All-in-One Messenger Login Helper.app [Not Loaded] CleanMyMac X Menu (MacPaw Inc. - installed 2020-04-07) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app [Not Loaded] Autoupdate (MacPaw Inc. - installed 2020-04-07) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Frameworks/DevMateKit.framework/Versions/A/Resources/Autoupdate.app [Not Loaded] Problem Reporter (MacPaw Inc. - installed 2020-04-07) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Frameworks/DevMateKit.framework/Versions/A/Resources/Problem Reporter Sandboxed.app [Not Loaded] CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2020-04-07) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app [Not Loaded] Phiewer Login Helper (App Store - installed 2020-06-05) Modern Login Item /Applications/Phiewer.app/Contents/Library/LoginItems/Phiewer Login Helper.app Internet Plug-ins: Default Browser: (? - installed 2019-09-04) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2020-06-05) BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2020-06-05) AirPlay: 2.0 (Apple - installed 2020-06-05) AppleAVBAudio: 683.1 (Apple - installed 2020-06-05) BridgeAudioSP: 4.69.2 (Apple - installed 2020-06-05) iSightAudio: 7.7.3 (Apple - installed 2020-06-05) User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Time Machine: Time Machine Not Configured! Performance: System Load: 1.77 (1 min ago) 4.29 (5 min ago) 7.12 (15 min ago) Nominal I/O speed: 14.83 MB/s File system: 33.16 seconds Write speed: 1322 MB/s Read speed: 2882 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 4 % Idle: 93 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 16.14 % (?) EtreCheck 10.07 % (App Store) VLC 0.83 % (VideoLAN) Google Chrome 0.82 % (Google, Inc.) Dock 0.06 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 454 MB (App Store) Google Chrome 100 MB (Google, Inc.) Finder 92 MB (Apple) assistant_service 46 MB (Apple) iconservicesagent 33 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 19 MB / 16 MB (?) uTorrent 17 MB / 5 MB (BitTorrent, Inc) SystemUIServer 0 B / 111 KB (Apple) spindump_agent 0 B / 0 B (Apple) backgroundtaskmanagementagent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 2.58 GB Used RAM: 4.68 GB Cached files: 758 MB Available RAM: 3.32 GB Swap Used: 455 MB Software Installs (past 30 days): Install Date Name (Version) 2020-06-05 Google Earth 2020-06-05 Microsoft PowerPoint for Mac 2020-06-05 Microsoft OneNote for Mac 2020-06-05 Microsoft Word for Mac 2020-06-05 Microsoft Excel for Mac 2020-06-05 Safari (13.1.1) 2020-06-05 Security Update 2020-003 (10.13.6) 2020-06-05 Phiewer (2.0.5) 2020-06-05 EtreCheck (5.5.5) 2020-06-12 Microsoft Teams (1.00.309271) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. 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