EtreCheckPro version: 6.5.5 (6F024) Report generated: 2021-12-01 18:09:44 Download EtreCheckPro from https://etrecheck.com Runtime: 12:14 Performance: Poor Problem: Beachballing Description: iMac is running slow. Takes lots of time to open apps and beach balls a lot. E-mail is slow and opening files in excel and word is extreme ly slow. Major Issues: Anything that appears on this list needs immediate attention. Poor performance - EtreCheck report shows poor performance. This is unusual. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Heavy RAM usage - Apps are using a large amount of RAM. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 4K, 21.5-inch, Late 2015) iMac Model: iMac16,2 2.8 GHz Quad-Core Intel Core i5 (i5-5575R) CPU: 4-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867 BANK 1/DIMM0 - 4 GB DDR3 1867 Video Information: Intel Iris Pro Graphics 6200 - VRAM: 1536 MB iMac 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 137.42 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 578 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 626 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 5.37 GB used) disk1s5 (APFS) [APFS Container] (Shared - 15.33 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.33 GB used) disk1s6 - Update (APFS) (Shared - 4 MB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 1000.00 GB (Shared - 137.42 GB used, 845.75 GB available, 840.46 GB free) APFS Mount point: /System/Volumes/Data disk1s2 - Preboot [APFS Preboot] 1000.00 GB (Shared - 578 MB used, 840.46 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 5.37 GB used, 840.46 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 1000.00 GB (Shared - 15.33 GB used, 845.75 GB available, 840.46 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 1000.00 GB (Shared - 4 MB used, 840.46 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 11.05 GB available Printer sharing: Enabled System Software: macOS Big Sur 11.6 (20G165) Time since boot: About 21 days Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Printer sharing: Enabled Unsigned Files: Running app: ~/Library/Printers/Brother HL-L2370DW series.app/Contents/MacOS/PrinterProxy Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Apps: 3 Old Applications: 7 x86-only apps Kernel Extensions: /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.2.7) System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 184 Apple tasks [Running] 144 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 170 Apple tasks [Running] 147 Apple tasks [Other] One Apple task Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-10-23) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-10-23) [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2021-10-23) [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2021-10-23) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2021-11-04) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2021-11-04) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-10-23) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-10-23) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-11-16) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2021-11-16) Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-10-23) [Other] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2021-10-23) [Other] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2021-10-23) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2021-11-04) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-10-23) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-11-16) User Launch Agents: [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-08-23) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-08-23) [Not Loaded] com.logmein.rescue.be.d505efa9-7699-92c9-59af-d23e238570f0.plist (? 0 - installed 2020-01-22) User Login Items: [Running] Garmin Express Service (Garmin International - installed 2021-10-23) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Not Loaded] crashreporter (Garmin International - installed 2021-06-19) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app/Contents/MacOS/crashreporter.app [Not Loaded] ApplicationUpdater (Garmin International - installed 2021-10-23) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app/Contents/Resources/ApplicationUpdater.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-10-23) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-10-23) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Loaded] Safari (Apple - installed 2021-10-23) Application /Applications/Safari.app [Not Loaded] SpeedTestHelper (App Store - installed 2021-11-23) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app Internet Plug-ins: SharePointBrowserPlugin: 14.7.3 (? - installed 2021-10-23) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-10-23) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-10-23) Backup: Time Machine information not available without Full Drive Access. 8 local snapshots Oldest local snapshot: 2021-11-30 17:31:40 Last local snapshot: 2021-12-01 16:28:29 Performance: System Load: 1.74 (1 min ago) 3.49 (5 min ago) 3.21 (15 min ago) Nominal I/O speed: 0.05 MB/s File system: 33.70 seconds Write speed: 69 MB/s Read speed: 65 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 2 % Idle: 96 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 5.34 % (Apple) EtreCheckPro 2.22 % (Etresoft, Inc.) kernel_task 2.15 % (Apple) com.apple.AppleUserHIDDrivers (10) 0.94 % (Apple) bluetoothd 0.46 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (23) 2.01 GB (Google, Inc.) EtreCheckPro 262 MB (Etresoft, Inc.) Google Chrome 216 MB (Google, Inc.) kernel_task 166 MB (Apple) MTLCompilerService (28) 162 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 78 MB / 25 MB (Apple) netbiosd 2 MB / 635 KB (Apple) apsd 121 KB / 463 KB (Apple) CalendarAgent 37 KB / 10 KB (Apple) rapportd 9 KB / 2 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 3 (Apple) com.apple.AppleUserHIDDrivers (10) 1 (Apple) RTProtectionDaemon 0 (Malwarebytes Corporation) ControlCenter 0 (Apple) Google Chrome Helper (Renderer) (23) 0 (Google, Inc.) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 29 MB Used RAM: 6.34 GB Cached files: 1.64 GB Available RAM: 1.66 GB Swap Used: 7 MB Software Installs (past 60 days): Install Date Name (Version) 2021-10-13 Adobe Acrobat Reader DC (21.007.20099) (21.007.20099) 2021-10-23 Safari (15.0) 2021-10-23 Device Support Update (1.0.0.0.1.1632960232) 2021-10-23 macOS 11.6 (11.6) 2021-11-04 Malwarebytes for Mac (1.0) 2021-11-10 MRTConfigData (1.85) 2021-11-15 iMovie (10.3.1) 2021-11-16 Microsoft AutoUpdate (4.41.21111400) 2021-11-16 Microsoft Excel (16.55.21111400) 2021-11-16 Microsoft OneNote (16.55.21111400) 2021-11-16 Microsoft Outlook (16.55.21111400) 2021-11-16 Microsoft PowerPoint (16.55.21111400) 2021-11-16 Microsoft Office Licensing Helper (0) 2021-11-17 Microsoft Word (16.55.21111400) 2021-11-23 Speedtest (1.23) Clean up: ~/Library/LaunchAgents/com.logmein.rescue.be.d505efa9-7699-92c9-59af-d23e238570f0.plist /var/tmp/LogMeIn Rescue - 1849/Support-LogMeInRescue.app/Contents/MacOS/Support-LogMeInRescue Executable not found Diagnostics Information (past 7-30 days): End of report