EtreCheckPro version: 6.8.10 (68078)
Report generated: 2025-06-20 18:19:53
Download EtreCheckPro from https://etrecheck.com
Runtime: 3:19
Performance: Excellent

Problem: Computer is restarting

Major Issues:
  Anything that appears on this list needs immediate attention. 
  Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  No Time Machine backup - Time Machine backup not found.
  Apps crashing - There have been numerous app crashes.
  Clean up - There are orphan files that could be removed.
  Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.
  Vintage hardware - This computer may be considered vintage.
  Kernel extensions present - This computer has kernel extensions that may not work in the future.
  Sharing enabled - This computer has sharing services enabled that could be a security risk.

Hardware Information:
  iMac (Retina 5K, 27-inch, Late 2015)
    Status: Vintage
  iMac Model: iMac17,1
  3,2 GHz Quad-Core Intel Core i5 (i5-6500) CPU: 4-core
  32 GB RAM - At maximum
    BANK 0/DIMM0 - 8 GB DDR3 1867  
    BANK 0/DIMM1 - 8 GB DDR3 1867  
    BANK 1/DIMM0 - 8 GB DDR3 1867  
    BANK 1/DIMM1 - 8 GB DDR3 1867  

Video Information:
  AMD Radeon R9 M390 - VRAM: 2 GB
    iMac (built-in) 5120 x 2880

Drives:
  disk0 - APPLE SSD AP0032H 24.00 GB (Solid State - TRIM: Yes) 
  Internal PCI-Express 5.0 GT/s x4 NVM Express
  S.M.A.R.T. Details: 10% used, 64.53 TB written, 100% health, 332 unsafe shutdowns
    disk0s1 - EFI [EFI] 315 MB
    disk0s2 [APFS Fusion Drive] 23.69 GB
      disk2 [APFS Virtual drive] 1.02 TB (Shared by 6 volumes)
        disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (639.29 GB used)
        disk2s2 - Preboot (APFS) [APFS Preboot] (766 MB used)
        disk2s3 - Recovery (APFS) [Recovery] (1.12 GB used)
        disk2s4 - VM (APFS) [APFS VM] (2.15 GB used)
        disk2s5 (APFS) [APFS Container] (15.42 GB used)
          disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (15.42 GB used)
        disk2s6 - Update (APFS) (13 MB used)

  disk1 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) 
  Internal SATA 3 Gigabit Serial ATA
    disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk1s2 [APFS Fusion Drive] 1000.00 GB
      disk2 [APFS Virtual drive] 1.02 TB (Shared by 6 volumes)
        disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (639.29 GB used)
        disk2s2 - Preboot (APFS) [APFS Preboot] (766 MB used)
        disk2s3 - Recovery (APFS) [Recovery] (1.12 GB used)
        disk2s4 - VM (APFS) [APFS VM] (2.15 GB used)
        disk2s5 (APFS) [APFS Container] (15.42 GB used)
          disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (15.42 GB used)
        disk2s6 - Update (APFS) (13 MB used)

Mounted Volumes:
  disk2s1 - Macintosh HD - Data [APFS Virtual drive]
    Filesystem: APFS
    Mount point: /System/Volumes/Data
    Fusion drive
    Used: 639.29 GB
    Shared values
      Size: 1.02 TB
      Free: 360.41 GB
      Available: 363.28 GB

  disk2s2 - Preboot [APFS Preboot]
    Filesystem: APFS
    Mount point: /System/Volumes/Preboot
    Fusion drive
    Used: 766 MB
    Shared values
      Size: 1.02 TB
      Free: 360.41 GB

  disk2s4 - VM [APFS VM]
    Filesystem: APFS
    Mount point: /System/Volumes/VM
    Fusion drive
    Used: 2.15 GB
    Shared values
      Size: 1.02 TB
      Free: 360.41 GB

  disk2s5s1 - Macintosh HD [APFS Snapshot]
    Filesystem: APFS
    Mount point: /
    Fusion drive
    Read-only: Yes
    Used: 15.42 GB
    Shared values
      Size: 1.02 TB
      Free: 360.41 GB
      Available: 363.28 GB

  disk2s6 - Update
    Filesystem: APFS
    Mount point: /System/Volumes/Update
    Fusion drive
    Used: 13 MB
    Shared values
      Size: 1.02 TB
      Free: 360.41 GB

USB:
  USB 3.0 bus
    Broadcom Corp. - Bluetooth USB Host Controller
    Apple Inc. - FaceTime HD Camera (Built-in)

Network:
  Interface usbmodem14100: MT65xx Preloader
  Interface usbmodem14200: MT65xx Preloader 2
  Interface en0: Ethernet
  Interface en1: Wi-Fi
    802.11 a/b/g/n/ac
  Interface bridge0: Thunderbolt Bridge

  Remote login: Enabled

  Firewall:
    Blocked apps: None

System Software:
  macOS Monterey 12.7.6 (21H1320) 
  Installed 2025-02-10
  Time since boot: About a day

Notifications:
  MKPlayer.app
    one notification (one scheduled)

  CleanerOne.app
    2 notifications (one scheduled)

Security:
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple

  Remote login: Enabled

Unsigned Files:
  Launchd: /Library/LaunchDaemons/com.VTechLLNService.plist
    Executable: /Library/Preferences/VTech/DA/LLNServices/System/VTechLLNService.app/Contents/MacOS/VTechLLNService
    Details: Exact match found in the legitimate list - probably OK

  Apps: 1

Kernel Extensions:
  /Library/Extensions
    [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.32.0 - SDK 10.15)
    [Not Loaded] hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (3.7.0 - SDK 10.15)

System Launch Daemons:
  [Not Loaded]  38 Apple tasks
  [Loaded]  189 Apple tasks
  [Running]  155 Apple tasks
  [Other]  One Apple task

System Launch Agents:
  [Not Loaded]  18 Apple tasks
  [Loaded]  174 Apple tasks
  [Running]  165 Apple tasks

Launch Daemons:
  [Other] com.VTechLLNService.plist (Not signed - installed 2017-11-09)
    Executable: /Library/Preferences/VTech/DA/LLNServices/System/VTechLLNService.app/Contents/MacOS/VTechLLNService

  [Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2025-04-21)
    Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2

  [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-10-28)
    Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer

Launch Agents:
  [Other] com.adobe.AdobeCreativeCloud.plist (Not signed - installed 2025-04-21)
    Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true

  [Other] com.adobe.ccxprocess.plist (Not signed - installed 2024-02-23)
    Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot

  [Other] jp.co.canon.SELPHYCP.BG.plist (Canon Inc. - installed 2017-12-08)
    Executable: /Library/Printers/Canon/SELPHYCP/Utilities/SELPHY CP Notificator.app/Contents/MacOS/SELPHY CP Notificator

User Launch Agents:
  [Not Loaded] com.adobe.ccxprocess.plist (Not signed - installed 2025-02-27)
    Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot

  [Not Loaded] com.hp.devicemonitor.plist (HP Inc. - installed 2025-06-19)
    Executable: /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app/Contents/MacOS/HP Device Monitor

  [Running] com.hp.productresearch.plist (HP Inc. - installed 2025-06-19)
    Executable: /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app/Contents/MacOS/HP Product Research

User Login Items:
  [Not Loaded] DSLoginItemHelper (App Store - installed 2025-05-20)
    Modern Login Item
    /Applications/Antivirus One.app/Contents/Library/LoginItems/DSLoginItemHelper.app

  [Not Loaded] TCLoginItemHelper (App Store - installed 2025-05-20)
    Modern Login Item
    /Applications/CleanerOne.app/Contents/Library/LoginItems/TCLoginItemHelper.app

  [Not Loaded] RecordHelper (App Store - installed 2025-03-16)
    Modern Login Item
    /Applications/Record Go.app/Contents/Library/LoginItems/RecordHelper.app

  [Not Loaded] TapRecorderHelper (App Store - installed 2024-09-01)
    Modern Login Item
    /Applications/TapRecord.app/Contents/Library/LoginItems/TapRecorderHelper.app

  [Not Loaded] LaunchAtLoginHelper (App Store - installed 2025-06-03)
    Modern Login Item
    /Applications/WeTransfer.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app

  [Not Loaded] InstagramUploaderHelper (App Store - installed 2018-04-20)
    Modern Login Item
    /Applications/iGallery.app/Contents/Library/LoginItems/InstagramUploaderHelper.app

  [Not Loaded] HP Device Monitor (HP Inc. - installed 2020-12-05)
    Modern Login Item
    /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app

  [Running] HP Product Research (HP Inc. - installed 2020-12-05)
    Modern Login Item
    /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app

  [Not Loaded] HP Data Uploader (HP Inc. - installed 2020-12-05)
    Modern Login Item
    /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app/Contents/Resources/HP Data Uploader.app

Applications:
  498 Apple apps
  105 3rd party apps
  63 x86-only apps
  One unsigned app

App Extensions:
  Finder sync extensions:
    [Loaded] MacTransfer Finder Menu Extension - /Applications/WeTransfer.app

  Share services:
    [Loaded] Spark - /Applications/Spark.app

  Safari extensions:
    [Loaded] Antivirus One - /Applications/Antivirus One.app
    [Loaded] MKPlayer Extension - /Applications/MKPlayer.app

Backup:
  Time Machine information is limited without Full Disk Access

Performance:
  System Load: 1.97 (1 min ago) 1.48 (5 min ago) 0.83 (15 min ago)
  Nominal I/O usage: 0.16 MB/s
  File system: 21.06 seconds
  Write speed: 300 MB/s
  Read speed: 686 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 2 %
  User: 4 %
  Idle: 94 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  EtreCheckPro 13.48 % (Etresoft, Inc.)
  WindowServer 5.74 % (Apple)
  kernel_task 5.00 % (Apple)
  launchd 0.38 % (Apple)
  searchpartyuseragent 0.02 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  EtreCheckPro 864 MB (Etresoft, Inc.)
  com.apple.WebKit.WebContent (4) 769 MB (Apple)
  MTLCompilerService (5) 449 MB (Apple)
  com.apple.appkit.xpc.openAndSavePanelService (4) 402 MB (Apple)
  Safari 397 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  com.apple.WebKit.Networking 15 MB / 108 KB (Apple)
  mDNSResponder 6 MB / 2 MB (Apple)
  netbiosd 99 KB / 48 KB (Apple)
  CalendarAgent 80 KB / 60 KB (Apple)
  trustd 39 KB / 3 KB (Apple)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  WindowServer 3 (Apple)
  AXVisualSupportAgent 0 (Apple)
  bluetoothd 0 (Apple)
  mDNSResponder 0 (Apple)
  com.apple.WebKit.Networking 0 (Apple)

Virtual Memory Information:
  Physical RAM: 32 GB

  Free RAM: 15.15 GB
  Used RAM: 8.01 GB
  Cached files: 8.83 GB

  Available RAM: 23.99 GB
  Swap Used: 0 B

Software Installs (past 60 days):
  Install Date Name (Version)
  2025-04-23 XProtectPlistConfigData (5296) - Software update
  2025-04-24 CapCut (6.0.0) - App Store
  2025-05-06 WeTransfer (2.2.7) - App Store
  2025-05-14 XProtectPlistConfigData (5297) - Software update
  2025-05-14 Spark (2.11.55) - App Store
  2025-05-18 CapCut (6.2.0) - App Store
  2025-05-20 Cleaner One (6.5.3) - App Store
  2025-05-20 Antivirus One (3.10.9) - App Store
  2025-05-20 PDF Reader (3.21.0) - App Store
  2025-05-20 PDF Reader (3.21.0) - App Store
  2025-05-20 PDF Reader (3.21.2) - App Store
  2025-05-20 PDF Reader (3.21.0) - App Store
  2025-05-20 Spark (2.11.23) - App Store
  2025-05-20 RAR Unarchiver - Unzip RAR ZIP (3.3.5) - App Store
  2025-05-20 Kindle (1.37.0) - App Store
  2025-05-20 PDF Reader (3.21.0) - App Store
  2025-05-20 PDF Reader (3.21.0) - App Store
  2025-05-20 RAR Unarchiver - Unzip RAR ZIP (3.3.5) - App Store
  2025-05-20 Duplicate Cleaner For iPhoto (1.29) - App Store
  2025-05-21 XProtectPlistConfigData (5298) - Software update
  2025-06-03 WeTransfer (2.2.8) - App Store
  2025-06-04 XProtectPlistConfigData (5299) - Software update
  2025-06-11 XProtectPlistConfigData (5300) - Software update
  2025-06-18 XProtectPlistConfigData (5301) - Software update

Clean up:
  /Library/LaunchAgents/com.adobe.ccxprocess.plist
    /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess
    Executable not found
  /Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist
    /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud
    Executable not found
  ~/Library/LaunchAgents/com.adobe.ccxprocess.plist
    /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess
    Executable not found

Diagnostics Information (past 60 days):
  2025-06-20 18:14:07 routined Crash (137 times)
    First occurrence: 2025-06-14 14:42:28
    Executable: /usr/libexec/routined
    Details:
      libsystem_c.dylib: abort() called

  2025-06-19 16:12:09 com.apple.WebKit.WebContent High CPU Use (2 times)
    First occurrence: 2025-06-13 21:25:28

  2025-06-19 03:59:30 Kernel Panic (3 times)
    First occurrence: 2025-06-18 20:45:26
    Details:
      panic(cpu 1 caller 0xffffff800bb044f0): __memcpy_chk object size check
       failed: dst 0xffffff9503f411a0, src 0xffffff8b6bafdc94, (1024 < 1300)
       @subrs.c:606
      Panicked task 0xffffff9503b68670: 198 threads: pid 0: kernel_task


  2025-06-14 09:45:04 com.apple.WebKit.Networking Crash
    Details:
      Safari


End of report