EtreCheck version: 5.1 (5020) Report generated: 2019-01-30 23:05:16 Download EtreCheck from https://etrecheck.com Runtime: 7:60 Performance: Below Average Sandbox: Enabled Full drive access: Disabled Problem: Computer is too slow Description: All processes running slowly Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems. Out of RAM - This machine is running short on RAM and has a mechanical hard drive, reducing the speed of the virtual memory system. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. Low performance - EtreCheck report took over 5 minutes to run. This is unusual. 32-bit Apps - This machine has 32-bits apps that may have problems in the future. Limited drive access - More information may be available with Full Drive Access. Hardware Information: iMac (21.5-inch, Late 2013) iMac Model: iMac14,1 1 2.7 GHz Intel Core i5 (i5-4570R) CPU: 4-core 8 RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR3 1600 ok BANK 1/DIMM0 - 4 GB DDR3 1600 ok Video Information: Intel Iris Pro - VRAM: 1536 MB iMac 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 171.97 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 5.37 GB used) Mounted Volumes: disk1s1 - Macintosh HD 1000.00 GB (821.89 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] (Shared - 5.37 GB used) APFS Mount point: /private/var/vm Network: Interface Bluetooth-Modem: Bluetooth DUN Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en5: iPad Interface en6: iPhone Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Mojave 10.14.2 (18C54) Time since boot: About 12 hours Configuration Files: File /etc/sudoers size: Found 2386 B but expected 1563 B Security: System Status Gatekeeper Enabled System Integrity Protection Enabled Unsigned Files: Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK 32-bit Applications: One 32-bit app System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 159 Apple tasks [Running] 124 Apple tasks System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 179 Apple tasks [Running] 117 Apple tasks [Other] 2 Apple tasks Launch Agents: [Not Loaded] com.oracle.java.Java-Updater.plist (? 813a94ca - installed 2018-10-06) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-01-19) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2018-02-13) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-17) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2018-12-07) Launch Daemons: [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2018-12-17) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-12-17) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2018-12-07) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-13) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2018-07-17) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2018-12-17) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-01-19) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2018-10-06) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2018-11-29) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-12-09) [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-04-21) [Running] com.fitbit.galileod.plist (? 485714a8 - installed 2015-11-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-13) User Login Items: Calendar.app (Apple - installed 2018-12-15) (/Applications/Calendar.app) HP Device Monitor (? - installed 2016-04-19) (/Library/Printers/hp/Utilities/HP Utility.app/Contents/Library/LoginItems/HP Device Monitor.app) Mail.app (Apple - installed 2018-12-15) (/Applications/Mail.app) Internet Plug-ins: FlashPlayer-10.6: 32.0.0.114 (installed 2019-01-08) QuickTime Plugin: 7.7.3 (installed 2018-12-15) AdobePDFViewerNPAPI: 17.012.20098 (installed 2019-01-17) AdobePDFViewer: 19.010.20069 (installed 2019-01-17) Flash Player: 32.0.0.114 (installed 2019-01-08) Silverlight: 5.1.50428.0 (installed 2016-07-25) JavaAppletPlugin: Java 8 Update 191 build 12 (installed 2018-10-27) 3rd Party Preference Panes: Flash Player (installed 2018-12-17) Java (installed 2018-10-27) Time Machine: Time Machine information not available without Full Drive Access. Performance: System Load: 1.93 (1 min ago) 1.73 (5 min ago) 1.60 (15 min ago) Nominal I/O speed: 0.85 MB/s File system: 98.40 seconds Write speed: 87 MB/s Read speed: 82 MB/s CPU Usage: Type Overall System 4 % User 8 % Idle 87 % Top Processes by CPU: Process (count) CPU (Source - Location) Other processes 38.70 % (?) EtreCheck 5.51 % (App Store) Dock 3.62 % (Apple) HP Device Monitor.app 1.19 % (Hewlett Packard) helpd 0.49 % (Apple) Top Processes by Memory: Process (count) RAM usage (Source - Location) EtreCheck 627 MB (App Store) Safari 295 MB (Apple) Finder 140 MB (Apple) Mail 135 MB (Apple) com.apple.WebKit.WebContent (4) 117 MB (Apple) Top Processes by Network Use: Process Input / Output (Source - Location) mDNSResponder 3 MB / 615 KB (Apple) Mail 554 KB / 48 KB (Apple) apsd 88 KB / 152 KB (Apple) netbiosd 30 KB / 17 KB (Apple) rapportd 17 KB / 20 KB (Apple) Virtual Memory Information: Available RAM 3.42 GB Free RAM 564 MB Used RAM 4.58 GB Cached files 2.87 GB Swap Used 59 MB Software Installs (past 30 days): Install Date Name (Version) 2019-01-08 Adobe Flash Player 2019-01-17 Adobe Acrobat Reader DC (19.010.20069) 2019-01-19 Microsoft AutoUpdate 2019-01-19 Microsoft PowerPoint 2019-01-19 Microsoft OneNote 2019-01-20 Adware Cleaner (1.2) 2019-01-20 VirusKiller Antivirus (4.3.4) 2019-01-22 Gatekeeper Configuration Data (160) 2019-01-24 Microsoft Excel 2019-01-24 Microsoft Word 2019-01-30 EtreCheck (5.1) Diagnostics Information (past 7 days): Directory /Library/Logs/DiagnosticReports is not accessible without Full Drive Access. End of report