EtreCheck version: 5.7.2 (5247) Report generated: 2021-11-05 06:44:18 Download EtreCheck from https://etrecheck.com Runtime: 3:17 Performance: Good Sandbox: Enabled Full drive access: Disabled Problem: Computer is too slow Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. SSD too slow - SSD is showing poor performance. No Time Machine backup - Time Machine backup not found. Heavy RAM usage - Apps are using a large amount of RAM. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 5K, 27-inch, Late 2015) iMac Model: iMac17,1 3.3 GHz Quad-Core Intel Core i5 (i5-6600) CPU: 4-core 32 GB RAM - At maximum BANK 0/DIMM0 - 8 GB DDR3 1867 BANK 0/DIMM1 - 8 GB DDR3 1867 BANK 1/DIMM0 - 8 GB DDR3 1867 BANK 1/DIMM1 - 8 GB DDR3 1867 Video Information: AMD Radeon R9 M395 - VRAM: 2 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE HDD ST3000DM001 3.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 3.00 TB disk2 [APFS Virtual drive] 3.12 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 2.31 TB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 439 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk2s5 (APFS) [APFS Container] (Shared) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.70 GB used) disk2s6 - Update (APFS) (Shared - 4 MB used) disk1 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes) Internal PCI 8.0 GT/s x4 Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 121.12 GB disk2 [APFS Virtual drive] 3.12 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 2.31 TB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 439 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk2s5 (APFS) [APFS Container] (Shared) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.70 GB used) disk2s6 - Update (APFS) (Shared - 4 MB used) Mounted Volumes: disk2s1 - Macintosh HD - Data [APFS Virtual drive] 3.12 TB (Shared - 2.31 TB used, 858.77 GB available, 785.25 GB free) APFS Mount point: /System/Volumes/Data disk2s2 - Preboot [APFS Preboot] 3.12 TB (Shared - 439 MB used, 785.25 GB free) APFS Mount point: /System/Volumes/Preboot disk2s4 - VM [APFS VM] 3.12 TB (Shared - 1 MB used, 785.25 GB free) APFS Mount point: /System/Volumes/VM disk2s5s1 - Macintosh HD [APFS Snapshot] 3.12 TB (Shared - 15.70 GB used, 858.77 GB available, 785.25 GB free) APFS Mount point: / Read-only: Yes disk2s6 - Update 3.12 TB (Shared - 4 MB used, 785.25 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en0: Ethernet Interface en1: Wi-Fi Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: 12.0.1 12.0.1 (21A559) Time since boot: About 11 hours Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.logmein.GoToMeeting.G2MUpdate.plist Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpdate Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.logmein.GoToMeeting.G2MAIRUploader.plist Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpload Details: Executable file is not accessible without Full Drive Access Running app: /Library/DropboxHelperTools/Dropbox_u501/dbkextd Details: Executable file is not accessible without Full Drive Access Plugin: /Library/Internet Plug-Ins/MeetingJoinPlugin.plugin Apps: 5 Kernel Extensions: /Applications/KeepVid Pro.app SystemAudioRecorder.kext - com.Perfect.Driver.SystemAudioRecorder (1.1.0 - SDK 10.6) /Applications/Luna Display.app LunaDisplay.kext - com.astro-hq.driver.LunaDisplay (Astro HQ LLC, 1.0.1 - SDK 10.10) /Library/Extensions Dropbox.kext - com.getdropbox.dropbox.kext (Dropbox, Inc., 1.13.0 - SDK 10.14) hp_io_printerclassdriver_enabler.kext - com.hp.hpio.hp-io-printerclassdriver-enabler (HP Inc., 19.31.0 - SDK 10.14) hp_fax_io.kext - com.hp.kext.hp-fax-io (HP Inc., 5.31.0 - SDK 10.13) hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (HP Inc., 3.4.0) MB_MBAM_Protection.kext - com.malwarebytes.mbam.rtprotection (Malwarebytes Corporation, 3.2 - SDK 10.13) System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 173 Apple tasks [Running] 160 Apple tasks [Other] 2 Apple tasks System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 191 Apple tasks [Running] 145 Apple tasks [Other] 2 Apple tasks Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-09-10) [Other] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-10-14) [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2021-09-30) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-09-30) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2021-10-17) [Running] com.box.desktop.helper.plist (Box, Inc. - installed 2021-09-30) [Running] com.fujitsu.pfu.ScanSnap.AOUMonitor.plist (PFU LIMITED - installed 2021-10-18) [Running] com.fujitsu.pfu.SshRegister.plist (PFU LIMITED - installed 2021-11-01) [Running] com.fujitsu.pfu.SshResident.plist (PFU LIMITED - installed 2021-11-01) [Running] com.fujitsu.pfu.SshSCloudWatch.plist (PFU LIMITED - installed 2021-11-01) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2018-02-26) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-10-12) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-08-11) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-08-11) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-10-14) [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2021-09-30) [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2019-09-19) [Running] com.box.desktop.autoupdater.plist (Box, Inc. - installed 2021-09-30) [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2019-08-29) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2018-02-26) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2018-02-26) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2019-04-16) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-10-12) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-04-15) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-07-22) User Launch Agents: [Running] com.adobe.connectDetector.plist (Adobe Inc. - installed 2021-02-10) [Loaded] com.box.desktop.launch.plist (Box, Inc. - installed 2020-09-09) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2021-10-07) [Loaded] com.fatline.HighfiveApp.ota.plist (2AT4PH6NB6 - installed 2017-10-10) [Loaded] com.google.keystone.agent.plist (? 0 - installed 2021-08-23) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2021-08-23) [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (? 0 - installed 2020-08-27) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (? 0 - installed 2020-08-27) User Login Items: [Running] AstroLauncher (Astro HQ LLC - installed 2020-08-06) Modern Login Item /Applications/Luna Display.app/Contents/Library/LoginItems/AstroLauncher.app [Not Loaded] Messenger Login Helper (App Store - installed 2021-04-12) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/Messenger Login Helper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2019-04-16) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2019-04-16) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] StartUpHelper (Spotify - installed 2020-02-20) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2019-12-10) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-04-11) MeetingJoinPlugin: 1.0 (? - installed 2019-04-16) AdobePDFViewer: 19.010.20099 (Adobe Systems, Inc. - installed 2019-04-11) ZoomUsPlugIn: 5.0.2 (24030.0508) (Zoom Video Communications, Inc. - installed 2020-05-12) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-10-14) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Backup: Time Machine information not available without Full Drive Access. 6 local snapshots Oldest local snapshot: 2021-11-04 17:41:37 Last local snapshot: 2021-11-04 23:38:47 Performance: System Load: 4.07 (1 min ago) 3.52 (5 min ago) 2.82 (15 min ago) Nominal I/O speed: 7.62 MB/s File system: 39.03 seconds Write speed: 130 MB/s Read speed: 759 MB/s CPU Usage Snapshot: Type Overall System: 9 % User: 22 % Idle: 68 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 70.73 % (?) Mail 31.05 % (Apple) photoanalysisd 12.79 % (Apple) EtreCheck 9.89 % (App Store) Dock 0.54 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Mail 2.37 GB (Apple) Dropbox 717 MB (Dropbox, Inc.) EtreCheck 702 MB (App Store) Core Sync 402 MB (Adobe Inc.) CCXProcess 296 MB (Adobe Inc.) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) Mail 89 MB / 8 MB (Apple) Dropbox 9 MB / 7 MB (Dropbox, Inc.) Other processes 6 MB / 2 MB (?) Box 19 KB / 6 KB (Box, Inc.) CalendarAgent 8 KB / 5 KB (Apple) Virtual Memory Information: Physical RAM: 32 GB Free RAM: 7.01 GB Used RAM: 15.32 GB Cached files: 9.67 GB Available RAM: 16.68 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2021-10-12 Microsoft AutoUpdate 2021-10-12 Microsoft Excel 2021-10-12 Microsoft Outlook 2021-10-12 Microsoft PowerPoint 2021-10-12 Microsoft Word 2021-10-13 Box (2.24.193) 2021-10-13 Adobe Acrobat DC (21.007.20099) 2021-10-18 Skype for Business 2021-10-18 GarageBand (10.4.4) 2021-10-18 iMovie (10.3.0) 2021-11-01 macOS Monterey (12.0.1) 2021-11-01 ScanSnap Online Update 2021-11-01 ScanSnap Home 2021-11-02 macOS 12.0.1 (12.0.1) 2021-11-04 Core Services Application Configuration Data 12.0 (120.72) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report