Major Issues These are major issues identified by EtreCheck. Anything that appears on this list needs immediate attention. If you cannot resolve these issues by yourself, contact Apple Support or post a question on Apple Support Communities and include your EtreCheck report. No Time Machine backup Time Machine backup not found. Review EtreCheck version: 5.6 (5212) Report generated: 2020-08-06 13:48:22 Download EtreCheck from https://etrecheck.com Runtime: 2:32 Performance: Good Sandbox: Enabled Full drive access: Disabled Problem: Computer is too slow Description: i-mac is extremely slow in performance. Even opening an app takes huge time. Wi-Fi is terribly slow, whereas the same Wi-Fi is extremely fast on al l other devices. Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Limited drive access - More information may be available with Full Drive Access. Hardware Information: iMac (Retina 5K, 27-inch, 2014 - 2015) iMac Model: iMac15,1 3.50 GHz Quad-Core Intel Core i5 (i5-4690) CPU: 4-core 8 GB RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 BANK 0/DIMM1 - Empty BANK 1/DIMM1 - Empty Video Information: AMD Radeon R9 M290X - VRAM: 2 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD SD0128F 121.33 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x2 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 121.12 GB disk2 [APFS Virtual drive] 1.12 TB (Shared by 5 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 19.76 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 - Macintosh HD (APFS) (Shared - 11.05 GB used) disk1 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 3 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.12 TB (Shared by 5 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 19.76 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 - Macintosh HD (APFS) (Shared - 11.05 GB used) Mounted Volumes: disk2s1 - Macintosh HD - Data [APFS Virtual drive] 1.12 TB (Shared - 19.76 GB used, 1.08 TB free) APFS Mount point: /System/Volumes/Data disk2s4 - VM [APFS VM] 1.12 TB (Shared - 2.15 GB used, 1.08 TB free) APFS Mount point: /private/var/vm disk2s5 - Macintosh HD 1.12 TB (Shared - 11.05 GB used, 1.08 TB free) APFS Mount point: / Read-only: Yes Network: Interface Bluetooth-Modem: Bluetooth DUN Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.6 (19G73) Time since boot: Less than an hour Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the legitimate list - probably OK System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 173 Apple tasks [Running] 124 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 180 Apple tasks [Running] 121 Apple tasks [Other] 2 Apple tasks User Launch Agents: [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-08-05) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-08-05) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Backup: Time Machine Not Configured! Performance: System Load: 1.15 (1 min ago) 1.16 (5 min ago) 1.09 (15 min ago) Nominal I/O speed: 2.40 MB/s File system: 34.05 seconds Write speed: 123 MB/s Read speed: 682 MB/s CPU Usage Snapshot: Type Overall System: 5 % User: 10 % Idle: 86 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Dock 21.06 % (Apple) Other processes 17.96 % (?) EtreCheck 8.27 % (App Store) deleted 7.86 % (Apple) System Information 1.04 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Dock 914 MB (Apple) EtreCheck 477 MB (App Store) Google Chrome 192 MB (Google, Inc.) App Store 82 MB (Apple) AppleSpell 67 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) Other processes 300 KB / 60 KB (?) SystemUIServer 0 B / 152 B (Apple) mdworker_shared 0 B / 0 B (Apple) spindump_agent 0 B / 0 B (Apple) backgroundtaskmanagementagent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 73 MB Used RAM: 5.38 GB Cached files: 2.55 GB Available RAM: 2.62 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-08-02 OS X 2020-08-02 Remote Desktop Client Update (3.8.4) 2020-08-02 Security Update 2017-003 (10.10.5) 2020-08-02 Safari (10.1.2) 2020-08-02 iTunes (12.8.1) 2020-08-04 CoreLSKD Configuration Data (8) 2020-08-04 Incompatible Kernel Extension Configuration Data (2.13) 2020-08-04 CompatibilityNotificationData (1.0.5) 2020-08-04 AppleDisplays (1.0) 2020-08-04 Gatekeeper Configuration Data (181) 2020-08-04 MRTConfigData (1.64) 2020-08-04 XProtectPlistConfigData (2127) 2020-08-06 Xcode (11.6) 2020-08-06 EtreCheck (5.6) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report