EtreCheckPro version: 6.8.12 (68084) Report generated: 2025-12-04 12:18:17 Download EtreCheckPro from https://etrecheck.com Runtime: 3:36 Performance: Good Problem: Computer is too slow Description: Retina 5k, 27-inch 2019, 3.1 GHz 6-Core Intel Core i5 cpu, Radeon Pro 575x 4GB graphics, 8GB 2667 MHz DDR4 memory, running Sequoia 15.7.2 ru nning slow for startup and then all functions once started. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Vintage hardware - This computer may be considered vintage. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 5K, 27-inch, 2019) Status: Vintage iMac Model: iMac19,1 3.1 GHz 6-Core Intel Core i5 (i5-8600) CPU: 6-core 8 GB RAM - Upgradeable BANK 0/ChannelA-DIMM0 - 4 GB DDR4 2667 BANK 1/ChannelA-DIMM1 - Empty BANK 2/ChannelB-DIMM0 - 4 GB DDR4 2667 BANK 3/ChannelB-DIMM1 - Empty Video Information: Radeon Pro 575X - VRAM: 4 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express S.M.A.R.T. Details: 1% used, 12.48 TB written, 100% health, 102 unsafe shutdowns disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Fusion Drive] 27.55 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (645.46 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (2.78 GB used) disk2s3 - Recovery (APFS) [Recovery] (1.33 GB used) disk2s4 - VM (APFS) [APFS VM] (2.15 GB used) disk2s5 (APFS) [APFS Container] (11.26 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (11.26 GB used) disk2s6 - Update (APFS) (2 MB used) disk1 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (645.46 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (2.78 GB used) disk2s3 - Recovery (APFS) [Recovery] (1.33 GB used) disk2s4 - VM (APFS) [APFS VM] (2.15 GB used) disk2s5 (APFS) [APFS Container] (11.26 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (11.26 GB used) disk2s6 - Update (APFS) (2 MB used) disk3 - Seagate FreeAgent GoFlex 1.00 TB External USB Up to 5 Gb/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 [APFS Container] 1000.00 GB disk4 [APFS Virtual drive] 1000.00 GB disk4s2 - F********************e (APFS) (690.08 GB used) Mounted Volumes: disk2s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Fusion drive Used: 645.46 GB Shared values Size: 1.03 TB Free: 360.03 GB Available: 379.27 GB disk2s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Fusion drive Used: 2.78 GB Shared values Size: 1.03 TB Free: 360.03 GB disk2s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Fusion drive Used: 2.15 GB Shared values Size: 1.03 TB Free: 360.03 GB disk2s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Fusion drive Read-only: Yes Used: 11.26 GB Shared values Size: 1.03 TB Free: 360.03 GB Available: 379.27 GB disk2s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Fusion drive Used: 2 MB Shared values Size: 1.03 TB Free: 360.03 GB disk4s2 - F********************e Filesystem: APFS Mount point: /Volumes/F********************e Used: 690.08 GB Shared values Size: 1000.00 GB Free: 309.71 GB disk6s1 - Creedence11M6270.SECUREPKITRUSTSTOREASSETS_SECUREPKITRUSTSTORE_Cryptex Filesystem: APFS Disk Image Mount point: /System/Library/A******2/c*********************************e/p**********o/6********************************************t/.********a Read-only: Yes Size: 4 MB USB: USB 3.1 bus Seagate - FreeAgent GoFlex Apple Inc. - FaceTime HD Camera (Built-in) USB 3.1 bus Network: Interface SAMSUNG_MDM: SAMSUNG Modem Interface en0: Ethernet Interface en5: HERO8 BLACK Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge iCloud is limited without Full Disk Access System Software: macOS Sequoia 15.7.2 (24G325) Installed 2025-11-11 Time since boot: Less than an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.orderedbytes.ControllerMateHelper.plist Executable: /Library/Application Support/ControllerMate/ControllerMateHelper.app/Contents/MacOS/ControllerMateHelper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.gopro.stereomodestatus.plist Executable: /Applications/GoPro/Tools/StereoModeStatus.app/Contents/MacOS/StereoModeStatus Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Login Item: /Applications/Kies.app/Contents/MacOS/KiesAgent.app Login Item: ~/Library/Application Support/.FUS/fuspredownloader.app Apps: 4 Kernel Extensions: /Applications/Wondershare Filmora.app [Not Loaded] SystemAudioRecorder.kext - com.Perfect.Driver.SystemAudioRecorder (1.1.0 - SDK 10.6) /Library/Extensions [Not Loaded] AlesisUSB2Audio.kext - com.alesis.usb2.usb (1.5.0) [Not Loaded] ssuddrv.kext - com.devguru.driver.SamsungComposite (1.4.31 - SDK 10.6) [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6) [Not Loaded] PS3Enabler.kext - com.mice.driver.PS3Controller (1.0.0d1) [Not Loaded] Wireless360Controller.kext - com.mice.driver.Wireless360Controller (1.0.0d11) [Not Loaded] WirelessGamingReceiver.kext - com.mice.driver.WirelessGamingReceiver (1.0.0d11) [Not Loaded] 360Controller.kext - com.mice.driver.Xbox360Controller (1.0.0d11) [Not Loaded] ControllerMate.kext - com.orderedbytes.driver.ControllerMateFamily (4.4.3) [Not Loaded] DWXboxHIDDriver.kext - org.walisser.driver.DWXBoxHIDDriver (1.3.2) Startup Items: 360ControlDaemon Path: /Library/StartupItems/360ControlDaemon System Launch Daemons: [Not Loaded] 41 Apple tasks [Loaded] 202 Apple tasks [Running] 171 Apple tasks [Other] 4 Apple tasks System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 214 Apple tasks [Running] 213 Apple tasks [Other] One Apple task Launch Daemons: [Not Loaded] com.dymo.dymo-connect.helper.plist (Sanford, L.P. - installed 2025-04-24) Executable: /Library/PrivilegedHelperTools/com.dymo.dymo-connect.helper [Not Loaded] com.dymo.pnpd.plist (Not signed - installed 2025-03-05) [Not Loaded] com.gopro.stereomodestatus.plist (Not signed - installed 2014-01-29) Executable: /Applications/GoPro/Tools/StereoModeStatus.app/Contents/MacOS/StereoModeStatus [Not Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2025-07-16) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Not Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2025-07-21) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-04-23) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-04-23) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Not Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-10-20) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Not Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Not signed - installed 2023-10-10) [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - Not found!) [Not Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2024-04-08) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Not Loaded] com.brother.LOGINserver.plist (Not signed - installed 2015-11-09) Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver [Not Loaded] com.dymo.dcd.webservice.plist (Sanford, L.P. - installed 2025-06-17) Executable: /Applications/DYMO.WebApi.Mac.Host.app/Contents/MacOS/DYMO.WebApi.Mac.Host [Not Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2025-07-16) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2025-07-21) Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-03-31) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-04-23) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Not Loaded] com.oracle.java.Java-Updater.plist (Not signed - installed 2025-04-04) Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck [Not Loaded] com.orderedbytes.ControllerMateHelper.plist (Not signed - installed 2011-11-17) Executable: /Library/Application Support/ControllerMate/ControllerMateHelper.app/Contents/MacOS/ControllerMateHelper User Launch Agents: [Not Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2025-12-03) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/enterprise_companion/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-07) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-07) User Login Items: [Loaded] Beats Updater (Apple - installed 2020-04-17) Application /Applications/Beats Updater.app [Not Loaded] XE2XNRRXZ5.com.canon.Digital-Photo-Professional-4.Cloud-Develop.Beta.Dpp4XPCDCCHelper (Canon Inc. - installed 2021-06-14) Modern Login Item /Applications/Canon Utilities/Digital Photo Professional 4/Digital Photo Professional 4.app/Contents/Library/LoginItems/XE2XNRRXZ5.com.canon.Digital-Photo-Professional-4.Cloud-Develop.Beta.Dpp4XPCDCCHelper.app [Not Loaded] goproapp.devicedetection (GoPro, Inc. - installed 2020-03-03) Modern Login Item /Applications/GoPro Quik.app/Contents/Library/LoginItems/goproapp.devicedetection.app [Loaded] KiesAgent (Not signed - installed 2015-07-01) Application /Applications/Kies.app/Contents/MacOS/KiesAgent.app [Not Loaded] Mail+ for Gmail Menu Bar (App Store - installed 2025-09-30) Modern Login Item /Applications/Mail+ for Gmail.app/Contents/Library/LoginItems/Mail+ for Gmail Menu Bar.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2025-07-21) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2025-07-21) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] Screensaver--FreeHelper (App Store - installed 2013-12-27) Modern Login Item /Applications/Screensaver + free.app/Contents/Library/LoginItems/Screensaver--FreeHelper.app [Not Loaded] ShazamHelper (App Store - installed 2022-09-05) Modern Login Item /Applications/Shazam.app/Contents/Library/LoginItems/ShazamHelper.app [Not Loaded] PhotoStreamAgent (App Store - installed 2038-01-18) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Not Loaded] PasswordsMenuBarExtra (Apple - installed 2025-10-24) Modern Login Item /System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app [Not Loaded] WeatherMenu (Apple - installed 2025-10-24) Modern Login Item /System/Applications/Weather.app/Contents/Library/LoginItems/WeatherMenu.app [Loaded] fuspredownloader (Not signed - installed 2015-07-01) Application ~/Library/Application Support/.FUS/fuspredownloader.app [Loaded] Wondershare Helper Compact (Wondershare Software Co., Ltd - installed 2019-12-29) Application ~/Library/Application Support/Helper/Wondershare Helper Compact.app Applications: 800 Apple apps 109 3rd party apps 59 x86-only apps 3 unsigned apps App Extensions: Widgets: [Loaded] CalendarWidgetExtension - /Applications/Microsoft Outlook.app [Loaded] IAPWidgetExtension - /Applications/Document Writer.app [Loaded] WordWidgetKit - /Applications/Microsoft Word.app Photo editing extensions: [Loaded] Edit in PhotoScape X - /Applications/PhotoScapeX.app File providers: [Loaded] OneDrive File Provider - /Applications/OneDrive.app Share services: [Loaded] OneNote - /Applications/Microsoft OneNote.app Finder sync extensions: [Not Loaded] OneDrive Finder Integration - /Applications/OneDrive.app QuickLook Previews: [Loaded] EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck [Loaded] QuickLookPreviewExtension - /Applications/GoPro Player.app com.gopro.goproplayer.gopromaxvideo *.360 com.gopro.goproplayer.gopromaxphoto *.36p QuickLook Thumbnails: [Loaded] GoProThumbnailExtension - /Applications/GoPro Player.app com.gopro.goproplayer.gopromaxvideo *.360 com.gopro.goproplayer.gopromaxphoto *.36p Internet Plug-ins: Mathematica: 9.0.1.4092152 (? - installed 2014-01-20) Silverlight: 5.1.20913.0 (? - installed 2013-11-07) MeetingJoinPlugin: 1.0 (? - installed 2019-05-28) JavaAppletPlugin: Java 8 Update 451 build 10 (? - installed 2025-06-05) SharePointBrowserPlugin: 14.7.7 (? - installed 2018-06-19) User Internet Plug-ins: WebEx64: 1.1.0 (Cisco - installed 2020-04-26) Audio Plug-ins: MSTeamsAudioDevice: 2023.31.01.2 (Microsoft Corporation - installed 2023-08-07) AlesisUSB2Audio: (? - installed 2020-01-05) 3rd Party Preference panels: Java (? - installed 2025-04-05) Backup: Time Machine information is limited without Full Disk Access Destinations: F********************e [Local] (Last used) Macintosh HD [Local] 19 local snapshots Oldest local snapshot: 2025-12-03 15:43:03 Last local snapshot: 2025-12-04 11:29:23 Performance: System Load: 1.06 (1 min ago) 0.88 (5 min ago) 1.04 (15 min ago) Nominal I/O usage: 0.03 MB/s File system: 19.72 seconds Write speed: 632 MB/s Read speed: 1345 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 6 % Idle: 93 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 32.06 % (Etresoft, Inc.) WindowServer 6.08 % (Apple) kernel_task 2.00 % (Apple) AMPDevicesAgent 0.82 % (Apple) sysmond 0.72 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 982 MB (Etresoft, Inc.) Safari 153 MB (Apple) AppleSpell 150 MB (Apple) MTLCompilerService (7) 126 MB (Apple) Finder 107 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 687 KB / 224 KB (Apple) apsd 8 KB / 64 KB (Apple) AMPDevicesAgent 10 KB / 14 KB (Apple) netbiosd 10 KB / 4 KB (Apple) com.apple.Safari.SafeBrowsing.Service 11 KB / 2 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 3 (Apple) sysmond 1 (Apple) bluetoothd 0 (Apple) Activity Monitor 0 (Apple) ContinuityCaptureAgent 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 303 MB Used RAM: 4.66 GB Cached files: 3.05 GB Available RAM: 3.34 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2025-10-08 XProtectPlistConfigData (5318) - Software update 2025-10-15 XProtectCloudKitUpdate (5319) - XProtectUpdateService 2025-10-15 Brother iPrint&Scan (14.0) - App Store 2025-10-16 XProtectPlistConfigData (5319) - Software update 2025-10-21 XProtectCloudKitUpdate (5320) - XProtectUpdateService 2025-10-22 XProtectPlistConfigData (5320) - Software update 2025-10-22 XProtectCloudKitUpdate (5321) - XProtectUpdateService 2025-10-23 XProtectPlistConfigData (5321) - Software update 2025-11-07 XProtectCloudKitUpdate (5322) - XProtectUpdateService 2025-11-07 XProtectPlistConfigData (5322) - Software update 2025-11-07 XProtectPayloads (156) - Software update 2025-11-10 XProtectPlistConfigData (5323) - Software update 2025-11-11 macOS 15.7.2 (15.7.2) - Software update 2025-11-12 Safari (26.1) - Software update Diagnostics Information (past 60 days): 2025-12-04 04:00:42 knowledgeconstructiond High CPU Use (7 times) First occurrence: 2025-11-29 15:24:52 Executable: /System/Library/PrivateFrameworks/IntelligencePlatformCore.framework/Versions/A/knowledgeconstructiond 2025-12-03 21:27:51 MTLCompilerService Crash Executable: /System/Library/Frameworks/Metal.framework/Versions/A/XPCServices/MTLCompilerService.xpc/Contents/MacOS/MTLCompilerService 2025-12-03 17:17:39 spotlightknowledged High CPU Use (9 times) First occurrence: 2025-11-29 15:54:27 Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged End of report