EtreCheckPro version: 6.7.1 (67011) Report generated: 2022-09-18 22:45:33 Download EtreCheckPro from https://etrecheck.com Runtime: 4:58 Performance: Good Problem: Computer is too slow Description: boot time can take as long as 30 mins. once logged in, takes another 1 0 mins of apps loading before being able to move on. once everything h as been up for a while iMac is finally usable but safari gets a lot of random pop ups & slows down to computer on any kind of multitasking. Iâ m almost certain the issue is some kind of adware or malware i just donâ t know where to look and how to troubleshoot the issue. Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed. Adobe Flash Player installed - Adobe Flash Player is installed on this computer. This is a security risk and no longer supported. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Vintage hardware - This computer may be considered vintage. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (21.5-inch, Late 2013) Status: Vintage iMac Model: iMac14,1 2.7 GHz Quad-Core Intel Core i5 (i5-4570R) CPU: 4-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 Video Information: Intel Iris Pro - VRAM: 1536 MB iMac 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (310.73 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (81 MB used) disk1s3 - Recovery (APFS) [Recovery] (530 MB used) disk1s4 - VM (APFS) [APFS VM] (1 MB used) disk1s5 - Macintosh HD (APFS) (11.38 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 310.73 GB Shared values Size: 1000.00 GB Free: 677.07 GB Available: 679.69 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /private/var/vm Used: 1 MB Shared values Size: 1000.00 GB Free: 677.07 GB disk1s5 - Macintosh HD Filesystem: APFS Mount point: / Read-only: Yes Used: 11.38 GB Shared values Size: 1000.00 GB Free: 677.07 GB Available: 679.69 GB Network: Interface en0: Ethernet Interface en1: Wi-Fi Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.7 (19H2026) Time since boot: About 2 hours Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Security Risk! - Adobe Flash Player installed! Unsigned Files: Launchd: ~/Library/LaunchAgents/com.rp2.plist Executable: ~/Library/rp2/rp2 Launchd: ~/Library/LaunchAgents/com.CheckTime.plist Executable: ~/Library/CheckTime/CheckTime.app/Contents/MacOS/CheckTime Launchd: ~/Library/LaunchAgents/com.bc20.plist Executable: ~/Library/bc20/bc20 Launchd: ~/Library/LaunchAgents/com.ReplayInfo.plist Executable: ~/Library/Application Support/com.ReplayInfo/ReplayInfo Launchd: ~/Library/LaunchAgents/com.QuicklookPI.plist Executable: ~/Library/FileFinder/QuicklookPI/QuicklookPI Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Preference panel: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 19 Old Applications: 11 x86-only apps Kernel Extensions: /Library/Extensions [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 183 Apple tasks [Running] 121 Apple tasks System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 174 Apple tasks [Running] 125 Apple tasks User Launch Agents: [Loaded] com.CheckTime.plist (Not signed - installed 2021-06-28) [Running] com.QuicklookPI.plist (Not signed - installed 2021-06-13) [Loaded] com.ReplayInfo.plist (Not signed - installed 2021-03-24) [Running] com.bc20.plist (Not signed - installed 2021-05-27) [Loaded] com.rp2.plist (Not signed - installed 2021-04-20) User Login Items: [Not Loaded] JustJoinHelper (App Store - installed 2021-02-13) Modern Login Item /Applications/JustJoin.app/Contents/Library/LoginItems/JustJoinHelper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2020-11-06) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2020-11-06) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Not Loaded] HP Data Uploader (HP Inc. - installed 2020-11-06) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app/Contents/Resources/HP Data Uploader.app Internet Plug-ins: FlashPlayer-10.6: 32.0.0.371 (Adobe Systems, Inc. - installed 2020-05-12) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2022-09-06) AdobePDFViewer: 19.012.20034 (Adobe Systems, Inc. - installed 2022-09-06) Flash Player: 32.0.0.371 (Adobe Systems, Inc. - installed 2022-09-06) SharePointBrowserPlugin: 14.6.9 (? - installed 2022-09-06) Silverlight: 5.1.41212.0 (? - installed 2022-09-06) JavaAppletPlugin: Java 8 Update 101 build 13 (? - installed 2022-09-06) 3rd Party Preference panels: Flash Player (Adobe Systems, Inc. - installed 2022-09-06) Java (? - installed 2016-09-09) Backup: Time Machine Not Configured! Performance: System Load: 1.56 (1 min ago) 1.50 (5 min ago) 1.58 (15 min ago) Nominal I/O usage: 2.81 MB/s File system: 22.07 seconds Write speed: 77 MB/s Read speed: 72 MB/s CPU Usage Snapshot: Type Overall System: 5 % User: 17 % Idle: 78 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) system_profiler (2) 38.26 % (Apple) WindowServer 17.28 % (Apple) com.apple.WebKit.WebContent (7) 12.48 % (Apple) trustd (4) 11.30 % (Apple) Safari 7.22 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (8) 1.43 GB (Apple) system_profiler (2) 638 MB (Apple) EtreCheckPro 555 MB (Etresoft, Inc.) QuicklookPI 310 MB (Not signed - ~/Library/FileFinder/QuicklookPI) MTLCompilerService (20) 299 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 932 KB / 193 KB (Apple) com.apple.WebKit.Networking 384 KB / 160 KB (Apple) Mail 72 KB / 6 KB (Apple) bc20 11 KB / 46 KB (Not signed - ~/Library/bc20) rapportd 7 KB / 17 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) system_profiler (2) 10 (Apple) trustd (4) 3 (Apple) WindowServer 3 (Apple) QuicklookPI 2 (Not signed - ~/Library/FileFinder/QuicklookPI) com.apple.WebKit.WebContent (8) 2 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 657 MB Used RAM: 4.92 GB Cached files: 2.44 GB Available RAM: 3.08 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-09-06 XProtectPlistConfigData (2162) 2022-09-18 XProtectPayloads (74) 2022-09-18 macOS Catalina Security Update 2022-005 (10.15.7) 2022-09-18 Safari (15.6.1) 2022-09-18 Gatekeeper Compatibility Data (1.0) 2022-09-18 MRTConfigData (1.93) Diagnostics Information (past 7-30 days): 2022-09-18 21:32:54 com.apple.WebKit.WebContent High CPU Use Executable: /Library/Apple/*/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent End of report