EtreCheck version: 5.4.8 (5091)
Report generated: 2019-12-28 12:55:02
Download EtreCheck from https://etrecheck.com
Runtime: 7:47
Performance: Poor
Sandbox: Enabled
Full drive access: Disabled

Problem: Beachballing

Major Issues:
  Anything that appears on this list needs immediate attention. 
  Runaway process - A process is using a large percentage of your CPU.
  Poor performance - EtreCheck report shows poor performance. This is unusual.
  Software/hardware problems - Software is causing performance problems.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  Limited drive access - More information may be available with Full Drive Access.

Hardware Information:
  iMac (Retina 5K, 27-inch, 2017)
  iMac Model: iMac18,3
  1 3,4 GHz Quad-Core Intel Core i5 (i5-7500) CPU: 4-core
  32 RAM - Upgradeable
    BANK 0/DIMM0 - 8 GB DDR4 SO-DIMM 2400  
    BANK 0/DIMM1 - 8 GB DDR4 SO-DIMM 2400  
    BANK 1/DIMM0 - 8 GB DDR4 SO-DIMM 2400  
    BANK 1/DIMM1 - 8 GB DDR4 SO-DIMM 2400  

Video Information:
  Radeon Pro 570 - VRAM: 4 GB
    iMac (built-in) 5120 x 2880

Drives:
  disk0 - APPLE SSD SM0512L 500.28 GB (Solid State - TRIM: Yes) 
  Internal PCI-Express 8.0 GT/s x4 NVM Express
    disk0s1 - EFI [EFI] 315 MB
    disk0s2 [APFS Container] 499.96 GB
      disk1 [APFS Virtual drive] 499.96 GB (Shared by 5 volumes)
        disk1s1 - Macintosh HD (APFS) (Shared - 10.80 GB used)
        disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)
        disk1s3 - Recovery (APFS) [Recovery] (Shared)
        disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)
        disk1s5 - M*********************s (APFS) [APFS Virtual drive] (Shared - 345.93 GB used)

  disk2 - WD My Passport 0837 1.00 TB
  External USB 5 Gbit/s USB
    disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk2s2 - T*************D (Journaled HFS+) 999.83 GB (835.17 GB used)

Mounted Volumes:
  disk1s1 - Macintosh HD
    499.96 GB (Shared - 10.80 GB used, 145.03 GB available, 139.76 GB free)
    APFS
    Mount point: /
    Read-only: Yes

  disk1s4 - VM [APFS VM]
    499.96 GB (Shared - 2.15 GB used, 139.76 GB free)
    APFS
    Mount point: /private/var/vm

  disk1s5 - M*********************s [APFS Virtual drive]
    499.96 GB (Shared - 345.93 GB used, 145.03 GB available, 139.76 GB free)
    APFS
    Mount point: /System/Volumes/Data

  disk2s2 - T*************D
    999.83 GB (835.17 GB used, 164.70 GB available, 164.66 GB free)
    Journaled HFS+
    Mount point: /Volumes/T*************D

Network:
  Interface en0: Ethernet
  Interface en1: Wi-Fi
  Interface en4: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge

System Software:
  macOS Catalina 10.15.2 (19C57) 
  Time since boot: Less than an hour

Notifications:
  Notifications not available without Full Drive Access.

Security:
  System Status
  Gatekeeper: Enabled
  System Integrity Protection: Enabled

  Antivirus software: Apple

System Launch Agents:
  [Not Loaded]  16 Apple tasks
  [Loaded]  179 Apple tasks
  [Running]  116 Apple tasks

System Launch Daemons:
  [Not Loaded]  35 Apple tasks
  [Loaded]  183 Apple tasks
  [Running]  118 Apple tasks

User Launch Agents:
  [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-12-13)
  [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-12-13)

User Login Items:
  [Not Loaded] SpeedTestHelper (App Store - installed 2019-12-13)
    Modern Login Item
    /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app

  [Not Loaded] StartUpHelper (Spotify - installed 2019-11-26)
    Modern Login Item
    /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app

Time Machine:
  Time Machine information not available without Full Drive Access.
  9 local snapshots
  Oldest local snapshot: 2019-12-27 13:09:15
  Last local snapshot: 2019-12-28 12:39:33

Performance:
  System Load: 5.01 (1 min ago) 4.18 (5 min ago) 2.21 (15 min ago)
  Nominal I/O speed: 6.29 MB/s
  File system: 120.81 seconds (timed out)
  Write speed: 858 MB/s
  Read speed: 1358 MB/s

CPU Usage Snapshot:
  Type Overall
  System 49 %
  User 15 %
  Idle 36 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  Other processes 207.31 % (?)
  EtreCheck 26.47 % (App Store)
  Activity Monitor 21.50 % (Apple)
  SystemUIServer 1.30 % (Apple)
  Dock 0.65 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  EtreCheck 600 MB (App Store)
  Dock 217 MB (Apple)
  Activity Monitor 139 MB (Apple)
  photoanalysisd 101 MB (Apple)
  accountsd 67 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  Other processes 90 KB / 57 KB (?)
  homed 60 KB / 549 B (Apple)
  SystemUIServer 0 B / 88 B (Apple)
  mdworker_shared 0 B / 0 B (Apple)
  spindump_agent 0 B / 0 B (Apple)

Virtual Memory Information:
  Physical RAM: 32 GB

  Free RAM: 25.19 GB
  Used RAM: 4.39 GB
  Cached files: 2.42 GB

  Available RAM: 27.61 GB
  Swap Used: 0 B

Software Installs (past 30 days):
  Install Date Name (Version)
  2019-12-13 Gatekeeper Configuration Data (181)
  2019-12-13 MRTConfigData (1.51)
  2019-12-13 XProtectPlistConfigData (2110)
  2019-12-13 Speedtest (1.8)
  2019-12-13 Pages (8.0)
  2019-12-13 Numbers (6.0)
  2019-12-13 Keynote (9.0)
  2019-12-13 Synology Surveillance Station Client
  2019-12-24 EtreCheck (5.4.8)

Diagnostics Information (past 7-30 days):
  Directory /Library/Logs/DiagnosticReports is not accessible.
  Enable Full Drive Access to see more information.

End of report