EtreCheckPro version: 6.8.1 (68024) Report generated: 2023-09-02 08:16:28 Download EtreCheckPro from https://etrecheck.com Runtime: 2:33 Performance: Excellent Problem: Other problem Description: Computer shutdown always reports error after restarting. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. System extensions installed - This computer has system extensions installed. System extensions can be difficult to uninstall. No Time Machine backup - Time Machine backup not found. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (16-inch, 2019) Status: Supported MacBook Pro Model: MacBookPro16,1 2.6 GHz 6-Core Intel Core i7 (i7-9750H) CPU: 6-core 16 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2667 Battery: Health = Normal - Cycle count = 141 Video Information: Intel UHD Graphics 630 - VRAM: 1536 MB AMD Radeon Pro 5500M - VRAM: 8 GB OMEN by HP 32 2560 x 1440 Drives: disk0 - APPLE SSD AP1024N 1.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 6 volumes) disk1s1 - B************* - Data (APFS) [APFS Virtual drive] (306.26 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (1.87 GB used) disk1s3 - Recovery (APFS) [Recovery] (1.15 GB used) disk1s4 (APFS) [APFS Container] (9.06 GB used) disk1s4s1 - B***********s (APFS) [APFS Snapshot] (9.06 GB used) disk1s5 - Update (APFS) (770 KB used) disk1s6 - VM (APFS) [APFS VM] (20 KB used) Mounted Volumes: disk1s1 - B************* - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 306.26 GB Shared values Size: 1.00 TB Free: 681.70 GB Available: 684.02 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 1.87 GB Shared values Size: 1.00 TB Free: 681.70 GB disk1s4s1 - B***********s [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 9.06 GB Shared values Size: 1.00 TB Free: 681.70 GB Available: 684.02 GB disk1s5 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 770 KB Shared values Size: 1.00 TB Free: 681.70 GB disk1s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 20 KB Shared values Size: 1.00 TB Free: 681.70 GB Network: Interface en7: Thunderbolt Ethernet Slot 1 Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge Interface en8: iPhone System Software: macOS Ventura 13.4 (22F66) Time since boot: About 9 hours Configuration Files: /etc/hosts - Count: 4 Notifications: Cisco AnyConnect Secure Mobility Client Notification.app 5 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Apps: 16 Applications: 466 apps 30 x86-only apps 18 unsigned apps System Extensions: [Running] Cisco AnyConnect Socket Filter Extension - version 4.10.06090 (Cisco - 2023-01-17) Application: /Applications/Cisco/Cisco AnyConnect Socket Filter.app - version 4.10.06090 (Cisco - 2023-08-28) Description: This system extension provides socket filter capabilities. [Not Loaded] ElgatoCameraExtension - version 1.1 (Corsair Memory, Inc. - 2023-07-20) Application: /Applications/Elgato Camera Hub.app - version 1.7.0 (Corsair Memory, Inc. - 2023-07-25) Description: Elgato Virtual Camera Kernel Extensions: /Applications/VMware Fusion.app [Not Loaded] vmioplug.kext - com.vmware.kext.vmioplug.20.8.0 (20.8.0) [Not Loaded] vmnet.kext - com.vmware.kext.vmnet (13.0.2) /Library/Application Support/Cisco/AnyConnect Secure Mobility Client [Not Loaded] acsock.kext - com.cisco.kext.acsock (4.10.09 - SDK 11) System Launch Daemons: [Not Loaded] 40 Apple tasks [Loaded] 185 Apple tasks [Running] 163 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 23 Apple tasks [Loaded] 195 Apple tasks [Running] 179 Apple tasks Launch Daemons: [Running] com.cisco.anyconnect.vpnagentd.plist (Cisco - installed 2023-08-28) Command: /opt/cisco/anyconnect/bin/vpnagentd -execv_instance [Not Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2023-09-01) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Not Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2023-09-01) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-09-01) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-09-01) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Not Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-09-01) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Not Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Not signed - installed 2023-09-01) Launch Agents: [Running] com.cisco.anyconnect.gui.plist (Cisco - installed 2023-08-28) Command: open --wait-apps '/Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app' [Loaded] com.cisco.anyconnect.notification.plist (Cisco - installed 2023-08-28) Command: open --wait-apps '/opt/cisco/anyconnect/bin/Cisco AnyConnect Secure Mobility Client Notification.app' [Not Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2023-09-01) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2023-09-01) Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-08-12) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-09-01) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent User Launch Agents: [Not Loaded] com.google.keystone.agent.plist (Google LLC - installed 2023-06-11) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Not Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2023-06-11) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2023-09-01) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2023-09-01) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] Todoist Login Helper (App Store - installed 2023-07-04) Modern Login Item /Applications/Todoist.app/Contents/Library/LoginItems/Todoist Login Helper.app [Not Loaded] AppCleaner SmartDelete (Julien Ramseier - installed 2023-09-01) Modern Login Item ~/Downloads/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app App Extensions: Widgets: TodoistWidgets - /Applications/Todoist.app Safari extensions: Todoist - /Applications/Todoist.app File providers: OneDrive File Provider - /Applications/OneDrive.app Share services: Todoist - /Applications/Todoist.app OneNote - /Applications/Microsoft OneNote.app Finder sync extensions: OneDrive Finder Integration - /Applications/OneDrive.app QuickLook Previews: EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck QuickLook Previews (legacy): VMware Fusion QuickLook - /Applications/VMware Fusion.app com.vmware.foreign.vhd *.vhd com.vmware.foreign.vpc7 *.vpc7 com.vmware.foreign.pvm *.pvm com.vmware.vm-package *.vmwarevm com.vmware.foreign.pvs *.pvs Backup: Time Machine Not Configured! Performance: System Load: 1.48 (1 min ago) 1.62 (5 min ago) 1.72 (15 min ago) Nominal I/O usage: 0.21 MB/s File system: 15.98 seconds Write speed: 2984 MB/s Read speed: 3127 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 2 % Idle: 97 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 8.16 % (Apple) EtreCheckPro 3.02 % (Etresoft, Inc.) kernel_task 1.94 % (Apple) com.apple.AppleUserHIDDrivers 1.16 % (Apple) launchd 0.50 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 761 MB (Etresoft, Inc.) Google Chrome Helper (Renderer) (5) 604 MB (Google LLC) MTLCompilerService (14) 594 MB (Apple) Google Chrome 398 MB (Google LLC) Google Chrome Helper (3) 176 MB (Google LLC) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 5 MB / 411 KB (Apple) rapportd 95 KB / 63 KB (Apple) apsd 39 KB / 101 KB (Apple) remoted 31 KB / 38 KB (Apple) biometrickitd 21 KB / 17 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 5 (Apple) searchpartyd 4 (Apple) bluetoothd 1 (Apple) com.apple.AppleUserHIDDrivers 1 (Apple) sharingd 0 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 2.76 GB Used RAM: 6.75 GB Cached files: 6.49 GB Available RAM: 9.25 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2023-07-04 Todoist (8.4.3) 2023-07-07 XProtectPlistConfigData (2169) 2023-07-25 Camera Hub (1.0) 2023-08-28 Microsoft Remote Desktop (10.9.0) 2023-08-28 AnyConnect Secure Mobility Client (4.10.06090) 2023-08-28 AnyConnect_4.10.06090 (1.0) 2023-08-28 Uninstaller (1.0) 2023-08-29 Anaconda3 2023.07-2 2023-09-01 XProtectPayloads (109) 2023-09-01 Microsoft 365 and Office for Mac (16.76.23082301) 2023-09-01 Microsoft PowerPoint (16.76.23082301) 2023-09-01 Microsoft Outlook (16.76.23082700) 2023-09-01 Microsoft Word (16.76.23082301) Diagnostics Information (past 7-30 days): 2023-09-01 18:50:44 installd High CPU Use Executable: /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/installd 2023-09-01 13:19:32 knowledge-agent High CPU Use (4 times) Executable: /usr/libexec/knowledge-agent 2023-09-01 13:16:11 coreduetd High CPU Use (4 times) Executable: /usr/libexec/coreduetd 2023-08-31 12:16:34 signpost_reporter High CPU Use (2 times) Executable: /usr/libexec/signpost_reporter 2023-08-29 12:52:57 vpnagentd High CPU Use Executable: /opt/cisco/*/vpnagentd 2023-08-28 13:57:16 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/recoverylogd-2023-08-28-135716.ips Crash (2 times) 2023-08-28 13:57:04 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/recoverylogd-2023-08-28-135704.ips Crash (2 times) 2023-08-28 13:56:52 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/recoverylogd-2023-08-28-135652.ips Crash (2 times) 2023-08-28 13:56:40 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/recoverylogd-2023-08-28-135640.ips Crash (2 times) 2023-08-28 13:56:26 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/recoverylogd-2023-08-28-135626.ips Crash (2 times) 2023-08-28 13:38:12 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/recoverylogd-2023-08-28-133812.ips Crash (2 times) 2023-08-28 13:37:59 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/recoverylogd-2023-08-28-133759.ips Crash (2 times) 2023-08-28 13:37:39 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/recoverylogd-2023-08-28-133739.ips Crash (2 times) 2023-08-28 13:23:14 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/recoverylogd-2023-08-28-132314.ips Crash (2 times) 2023-08-28 13:22:13 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/recoverylogd-2023-08-28-132213.ips Crash (2 times) 2023-08-28 13:21:46 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/recoverylogd-2023-08-28-132146.ips Crash (2 times) 2023-08-28 13:21:34 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/recoverylogd-2023-08-28-132134.ips Crash (2 times) 2023-08-28 13:21:16 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/recoverylogd-2023-08-28-132116.ips Crash (2 times) End of report