EtreCheckPro version: 6.5.6 (6F041) Report generated: 2022-02-18 11:11:54 Download EtreCheckPro from https://etrecheck.com Runtime: 3:28 Performance: Excellent Problem: Beachballing Description: slow and beach balling Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 4K, 21.5-inch, 2017) iMac Model: iMac18,2 3 GHz Quad-Core Intel Core i5 (i5-7400) CPU: 4-core 16 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 8 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 8 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 555 - VRAM: 2 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 283.77 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 504 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 1.10 GB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used) disk2s5 (APFS) [APFS Container] (Shared - 23.65 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 23.65 GB used) disk2s6 - Update (APFS) (Shared - 110 MB used) disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk1s1 - EFI [EFI] 315 MB disk1s2 [APFS Fusion Drive] 27.69 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 283.77 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 504 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 1.10 GB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used) disk2s5 (APFS) [APFS Container] (Shared - 23.65 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 23.65 GB used) disk2s6 - Update (APFS) (Shared - 110 MB used) disk3 - Seagate Portable 2.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - S*********************0 (Mac OS Extended (Case-sensitive, Journaled)) 2.00 TB (1.26 TB used) Mounted Volumes: disk2s1 - Macintosh HD - Data [APFS Virtual drive] 1.03 TB (Shared - 283.77 GB used, 745.57 GB available, 710.80 GB free) APFS Mount point: /System/Volumes/Data Fusion drive disk2s2 - Preboot [APFS Preboot] 1.03 TB (Shared - 504 MB used, 710.80 GB free) APFS Mount point: /System/Volumes/Preboot Fusion drive disk2s4 - VM [APFS VM] 1.03 TB (Shared - 3.22 GB used, 710.80 GB free) APFS Mount point: /System/Volumes/VM Fusion drive disk2s5 [APFS Container] 1.03 TB (Shared - 23.65 GB used, 710.80 GB free) APFS Mount point: /System/Volumes/Update/mnt1 Fusion drive Partitions: disk2s5s1 disk2s5s1 - Macintosh HD [APFS Snapshot] 1.03 TB (Shared - 23.65 GB used, 745.57 GB available, 710.80 GB free) APFS Mount point: / Fusion drive Read-only: Yes disk2s6 - Update 1.03 TB (Shared - 110 MB used, 710.80 GB free) APFS Mount point: /System/Volumes/Update Fusion drive disk3s2 - S*********************0 2.00 TB (1.26 TB used, 740.93 GB free) Mac OS Extended (Case-sensitive, Journaled) Mount point: /Volumes/S*********************0 Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge Interface bridge0: Thunderbolt Bridge 2 System Software: macOS Monterey 12.1 (21C52) Time since boot: About 20 days Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Launchd: /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper Details: Exact match found in the legitimate list - probably OK Old Applications: 18 x86-only apps Kernel Extensions: /Library/Extensions [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.28.5 - SDK 10.13) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) [Not Loaded] hp_Inkjet4_io_enabler.kext - com.hp.print.hpio.Inkjet4.kext (4.6.0 - SDK 10.12) [Not Loaded] hp_Inkjet8_io_enabler.kext - com.hp.print.hpio.inkjet8.kext (4.2.4 - SDK 10.8) [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.69.0 - SDK 10.6) System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 176 Apple tasks [Running] 160 Apple tasks [Other] 3 Apple tasks System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 146 Apple tasks [Running] 187 Apple tasks [Other] One Apple task Launch Daemons: [Running] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-01-06) [Running] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-01-06) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-11-02) [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2021-12-09) [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2019-03-20) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2021-10-30) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2021-09-16) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2018-11-10) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-02-17) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2021-11-16) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) [Loaded] com.wdc.WDPrivilegedHelper.plist (? 9f7f4405 - installed 2015-08-24) [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-01-13) Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-06) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-11-02) [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2021-12-09) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-12-09) [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2022-01-27) [Other] com.dxo.connect.plist (? ee964006 - installed 2016-07-07) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2021-09-16) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-02-17) [Not Loaded] com.oracle.java.Java-Updater.plist (? 0 - installed ) User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-12-09) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-10-30) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-10-30) User Login Items: [Loaded] AdobeResourceSynchronizer (Adobe Inc. - installed 2022-02-12) Application /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app [Not Loaded] Launcher Disabler (App Store - installed 2022-02-15) Modern Login Item /Applications/OneDrive.localized/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (App Store - installed 2022-02-15) Modern Login Item /Applications/OneDrive.localized/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] SpeedTestHelper (App Store - installed 2021-12-11) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Not Loaded] WallpapersLauncher (App Store - installed 2021-11-24) Modern Login Item /Applications/Unsplash Wallpapers.app/Contents/Library/LoginItems/WallpapersLauncher.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2022-02-08) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app [Not Loaded] LaunchAtLoginHelper (Romans Kisils - installed 2020-11-22) Modern Login Item /Applications/eqMac.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2018-11-30) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2018-11-30) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-04-21) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-11-02) AdobePDFViewer: 21.001.20149 (Adobe Systems, Inc. - installed 2021-04-21) Audio Plug-ins: eqMac: 1.2 (Romans Kisils - installed 2020-11-22) Backup: Skip System Files: No Auto backup: Yes Destinations: S*********************0 [Local] (Last used) Total size: 2.00 TB Total number of backups: 78 Oldest backup: 2020-10-31 00:15:07 Last backup: 2022-02-18 10:25:25 14 local snapshots Oldest local snapshot: 2022-02-17 10:59:29 Last local snapshot: 2022-02-18 10:17:31 Performance: System Load: 2.59 (1 min ago) 2.22 (5 min ago) 1.80 (15 min ago) Nominal I/O speed: 0.01 MB/s File system: 28.14 seconds Write speed: 550 MB/s Read speed: 1445 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 5 % Idle: 92 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 13.22 % (Etresoft, Inc.) kernel_task 9.13 % (Apple) WindowServer 7.14 % (Apple) coreaudiod 1.70 % (Apple) zoom.us 1.12 % (Zoom Video Communications, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 640 MB (Etresoft, Inc.) com.apple.WebKit.WebContent (8) 624 MB (Apple) com.apple.appkit.xpc.openAndSavePanelService (3) 590 MB (Apple) Mail 420 MB (Apple) AcroCEF Helper (Renderer) (3) 320 MB (Adobe Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 444 MB / 26 MB (Apple) Mail 12 MB / 13 MB (Apple) netbiosd 278 KB / 26 KB (Apple) apsd 73 KB / 87 KB (Apple) zoom.us 68 KB / 66 KB (Zoom Video Communications, Inc.) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 5 (Apple) zoom.us 3 (Zoom Video Communications, Inc.) coreaudiod 2 (Apple) airportd 0 (Apple) RTProtectionDaemon 0 (Malwarebytes Corporation) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 86 MB Used RAM: 10.74 GB Cached files: 5.18 GB Available RAM: 5.26 GB Swap Used: 59 MB Software Installs (past 60 days): Install Date Name (Version) 2022-01-06 ARMDC Agent Installer (1.0.0) 2022-01-09 macOS 12.1 (12.1) 2022-01-13 Zoom (5.9.1.3506) 2022-02-04 XProtectPlistConfigData (2155) 2022-02-04 MRTConfigData (1.88) 2022-02-08 WhatsApp (2.2202.12) 2022-02-08 Motif (3.4) 2022-02-12 Adobe Acrobat DC (21.011.20039) (21.011.20039) 2022-02-13 Adobe Acrobat Reader DC (21.011.20039) (21.011.20039) 2022-02-15 OneDrive (22.012.0117) 2022-02-17 Microsoft AutoUpdate (4.44.22021501) 2022-02-17 Microsoft Excel (16.58.22021501) 2022-02-17 Microsoft OneNote (16.58.22021501) 2022-02-17 Microsoft Outlook (16.58.22021501) 2022-02-17 Microsoft PowerPoint (16.58.22021501) 2022-02-17 Microsoft Word (16.58.22021501) Clean up: /Library/LaunchAgents/com.dxo.connect.plist /Applications/DxO Connect.app/Contents/MacOS/dcov1 Executable not found Diagnostics Information (past 7-30 days): 2022-02-14 21:10:56 trustd High CPU Use Executable: /usr/libexec/trustd End of report