EtreCheckPro version: 6.8.9 (68074) Report generated: 2025-04-08 12:19:51 Download EtreCheckPro from https://etrecheck.com Runtime: 11:15 Performance: Poor Problem: Computer is too slow Description: Very slow on start up; taking 30+ minutes for apps to become available . Major Issues: Anything that appears on this list needs immediate attention. Time Machine backup out-of-date - The last Time Machine backup is over 10 days old. Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed. Poor performance - EtreCheck report shows poor performance. This is unusual. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. More than one antivirus app - This computer has multiple antivirus apps installed. System extensions installed - This computer has system extensions installed. System extensions can be difficult to uninstall. Time Machine auto backup disabled - Time Machine auto backups are disabled. Clean up - There are orphan files that could be removed. System modifications - There are a large number of system modifications running in the background. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 4K, 21.5-inch, 2019) Status: Supported iMac Model: iMac19,2 3.6 GHz Quad-Core Intel Core i3 (i3-8100) CPU: 4-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/ChannelA-DIMM0 - 4 GB DDR4 2400 BANK 2/ChannelB-DIMM0 - 4 GB DDR4 2400 Video Information: Radeon Pro 555X - VRAM: 2 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express S.M.A.R.T. Details: 1% used, 19.52 TB written, 100% health, 65 unsafe shutdowns disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Fusion Drive] 27.69 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 (APFS) [APFS Container] (13.20 GB used) disk2s1s1 - Macintosh HD (APFS) [APFS Snapshot] (13.20 GB used) disk2s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (233.66 GB used) disk2s3 - Preboot (APFS) [APFS Preboot] (4.01 GB used) disk2s4 - Recovery (APFS) [Recovery] (1.24 GB used) disk2s5 - VM (APFS) [APFS VM] (5.37 GB used) disk2s6 - Update (APFS) (68 MB used) disk1 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 (APFS) [APFS Container] (13.20 GB used) disk2s1s1 - Macintosh HD (APFS) [APFS Snapshot] (13.20 GB used) disk2s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (233.66 GB used) disk2s3 - Preboot (APFS) [APFS Preboot] (4.01 GB used) disk2s4 - Recovery (APFS) [Recovery] (1.24 GB used) disk2s5 - VM (APFS) [APFS VM] (5.37 GB used) disk2s6 - Update (APFS) (68 MB used) Mounted Volumes: disk2s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Fusion drive Read-only: Yes Used: 13.20 GB Shared values Size: 1.03 TB Free: 765.62 GB Available: 801.39 GB disk2s2 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Fusion drive Used: 233.66 GB Shared values Size: 1.03 TB Free: 765.62 GB Available: 801.39 GB disk2s3 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Fusion drive Used: 4.01 GB Shared values Size: 1.03 TB Free: 765.62 GB Available: 801.39 GB disk2s5 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Fusion drive Used: 5.37 GB Shared values Size: 1.03 TB Free: 765.62 GB Available: 801.39 GB disk2s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Fusion drive Used: 68 MB Shared values Size: 1.03 TB Free: 765.62 GB Available: 801.39 GB USB: USB 3.1 bus USB 3.1 bus Apple Inc. - FaceTime HD Camera (Built-in) Square, Inc. - Square Reader S6 Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge Interface en4: iPhone Firewall: Blocked apps: None Stealth mode: Enabled System Software: macOS Sonoma 14.6.1 (23G93) Installed 2024-08-20 Time since boot: About an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple, Avast, and Malwarebytes Unsigned Files: Launchd: /Library/LaunchAgents/jp.co.canon.ij.hdalbumez.plist Command: /usr/bin/open NotificationTool.app --args -s Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.seagate.TBDecorator.plist Executable: /Library/Application Support/Seagate/TBLoopDriveParams Details: Exact match found in the legitimate list - probably OK System Extensions: [Not Loaded] Malwarebytes Engine - version 5.4.1 (Malwarebytes Corporation - installed 2024-07-27) Application: /Applications/Malwarebytes.app - version 5.4.1 (Malwarebytes Corporation - installed 2024-07-27) Description: The Malwarebytes Engine extension manages your connection to the Malwarebytes VPN service. [Running] Avast Security - version 14.0.534 (AVAST Software a.s. - installed 2025-02-06) Application: /Applications/Avast.app - version 14.0.534 (AVAST Software a.s. - installed 2025-02-06) Kernel Extensions: /Applications/Avast.app [Not Loaded] AvastFileShield.kext - com.avast.FileShield (AVAST Software a.s., 4.0.0 - SDK 13) [Not Loaded] AvastPacketForwarder.kext - com.avast.PacketForwarder (AVAST Software a.s., 2.1 - SDK 13) /Library/Extensions [Not Loaded] Seagate Storage Driver.kext - com.seagate.driver.PowSecDriverCore (Seagate Technologies LLC, 5.2.7 (26995) - SDK 10.4) System Launch Daemons: [Not Loaded] 44 Apple tasks [Loaded] 184 Apple tasks [Running] 172 Apple tasks [Other] 4 Apple tasks System Launch Agents: [Not Loaded] 24 Apple tasks [Loaded] 205 Apple tasks [Running] 196 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-12-07) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-12-07) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-01-14) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Not Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-07-25) Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer [Not Loaded] com.avast.cleanup.engine.xpc.plist (AVAST Software a.s. - installed 2023-12-27) Executable: /Applications/AvastCleanup.app/Contents/Frameworks/CleaningEngine.framework/XPCServices/com.avast.cleanup.engine.xpc [Not Loaded] com.avast.cleanup.services.submit.plist (AVAST Software a.s. - installed 2023-12-27) Executable: /Applications/AvastCleanup.app/Contents/PlugIns/Services.framework/Versions/Current/com.avast.cleanup.services.crashReporter [Not Loaded] com.avast.cleanup.services.xpc.plist (AVAST Software a.s. - installed 2023-12-27) Executable: /Applications/AvastCleanup.app/Contents/PlugIns/Services.framework/XPCServices/com.avast.cleanup.services.xpc [Not Loaded] com.avast.cleanup.uninstall.plist (AVAST Software a.s. - installed 2023-12-27) Executable: /Applications/AvastCleanup.app/Contents/Uninstaller.app/Contents/XPCServices/com.avast.cleanup.uninstall.helper [Not Loaded] com.avast.cleanup.update.xpc.plist (AVAST Software a.s. - installed 2023-12-27) Executable: /Applications/AvastCleanup.app/Contents/Frameworks/com.avast.cleanup.update.bundle/Contents/XPCServices/com.avast.cleanup.update.xpc/Contents/MacOS/com.avast.cleanup.update.xpc [Not Loaded] com.avast.hub.schedule.plist (AVAST Software a.s. - installed 2023-02-02) Command: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/schedule.sh --ttl 14400 [Not Loaded] com.avast.hub.xpc.plist (AVAST Software a.s. - installed 2023-02-02) Executable: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/Helpers/com.avast.hub.xpc [Loaded] com.avast.init.plist (AVAST Software a.s. - installed 2025-01-30) Executable: /Applications/Avast.app/Contents/Backend/hub/init.sh [Not Loaded] com.avast.init.plist (AVAST Software a.s. - installed 2025-02-06) Executable: /Applications/Avast.app/Contents/Backend/hub/init.sh [Other] com.avast.update.plist (AVAST Software a.s. - installed 2025-01-30) Executable: /Applications/Avast.app/Contents/Backend/scripts/update/update.sh [Not Loaded] com.avast.update.plist (AVAST Software a.s. - installed 2025-02-06) Executable: /Applications/Avast.app/Contents/Backend/scripts/update/update.sh [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2021-01-14) Executable: /Library/PrivilegedHelperTools/com.malwarebytes.HelperTool [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2024-07-27) Command: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app/Contents/MacOS/RTProtectionDaemon -i C05D1B5E-5673-43FD-BEFC-E64ACE892D2F.pkg [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2024-07-27) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/SettingsDaemon.app/Contents/MacOS/SettingsDaemon [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2025-03-22) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2025-04-08) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-03-20) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-03-20) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-10-19) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Running] com.seagate.TBDecorator.plist (Not signed - installed 2021-01-14) Executable: /Library/Application Support/Seagate/TBLoopDriveParams [Loaded] jp.co.canon.MasterInstaller.plist (Not signed - installed 2019-03-08) Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2025-03-11) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2024-12-07) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Other] com.adobe.AdobeCreativeCloud.plist (Not signed - installed 2020-11-28) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Loaded] com.adobe.ccxprocess.plist (Adobe Systems, Inc. - installed 2021-01-14) Command: /usr/bin/open -a '/Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app' [Not Loaded] com.avast.cleanup.plist (AVAST Software a.s. - installed 2023-12-27) Command: /Applications/AvastCleanup.app/Contents/MacOS/AvastCleanup -standaloneInstanceAllowed YES [Not Loaded] com.avast.cleanup.update.plist (AVAST Software a.s. - installed 2023-12-27) Executable: /Applications/AvastCleanup.app/Contents/Frameworks/com.avast.cleanup.update.bundle/Contents/MacOS/com.avast.cleanup.update [Not Loaded] com.avast.hub.plist (AVAST Software a.s. - installed 2023-02-02) Executable: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/MacOS/com.avast.hub [Not Loaded] com.avast.userinit.plist (AVAST Software a.s. - installed 2025-02-06) Executable: /Applications/Avast.app/Contents/Backend/hub/userinit.sh [Loaded] com.avast.userinit.plist (AVAST Software a.s. - installed 2025-01-30) Executable: /Applications/Avast.app/Contents/Backend/hub/userinit.sh [Other] com.epson.esua.launcher.plist (Not signed - installed 2018-08-02) Executable: /Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agent.app/Contents/MacOS/EPSON Software Updater Agent [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2024-07-27) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/FrontendAgent.app/Contents/MacOS/FrontendAgent [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2025-03-22) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2025-04-08) Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-03-18) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-03-20) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Loaded] jp.co.canon.ij.hdalbumez.plist (Not signed - installed 2019-03-08) Command: /usr/bin/open NotificationTool.app --args -s [Loaded] us.zoom.updater.login.check.plist (Zoom Video Communications, Inc. - installed 2025-03-11) Command: /Applications/zoom.us.app/Contents/Library/LaunchAgents/ZoomUpdater.app/Contents/MacOS/ZoomUpdater --login-check [Loaded] us.zoom.updater.plist (Zoom Video Communications, Inc. - installed 2025-03-11) Command: /Applications/zoom.us.app/Contents/Library/LaunchAgents/ZoomUpdater.app/Contents/MacOS/ZoomUpdater --update User Launch Agents: [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2025-03-25) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/enterprise_companion/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-06) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-06) User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2025-04-08) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2025-04-08) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app Applications: 614 Apple apps 107 3rd party apps 64 x86-only apps No unsigned apps App Extensions: Safari extensions: [Loaded] NordPass Password Manager & Digital Vault - /Applications/NordPass.app Widgets: [Loaded] CalendarWidgetExtension - /Applications/Microsoft Outlook.app File providers: [Loaded] OneDrive File Provider - /Applications/OneDrive.app Share services: [Loaded] OneNote - /Applications/Microsoft OneNote.app Finder sync extensions: [Not Loaded] OneDrive Finder Integration - /Applications/OneDrive.app [Loaded] Core Sync Helper - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app QuickLook Previews: [Loaded] EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-12-11) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2020-11-28) AdobePDFViewer: 20.013.20074 (Adobe Systems, Inc. - installed 2020-12-11) Audio Plug-ins: ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2020-07-20) 3rd Party System settings: Seagate Dashboard for Mac OSX (Seagate Technologies LLC - installed 2017-09-18) Backup: Destinations: F********************e [Local] (Last used) Total size: 499.76 GB Total number of backups: 2 Oldest backup: 2020-04-04 23:02:23 Last backup: 2020-06-01 15:12:14 Performance: System Load: 7.92 (1 min ago) 8.19 (5 min ago) 4.91 (15 min ago) Nominal I/O usage: 2.39 MB/s File system: 33.42 seconds Write speed: 220 MB/s Read speed: 247 MB/s CPU Usage Snapshot: Type Overall System: 11 % User: 20 % Idle: 69 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 18.42 % (Etresoft, Inc.) MTLCompilerService (32) 12.92 % (Apple) RTProtectionDaemon 11.88 % (Malwarebytes Corporation) WindowServer 11.82 % (Apple) kernel_task 7.90 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (14) 1.34 GB (Google LLC) EtreCheckPro 731 MB (Etresoft, Inc.) Google Chrome 314 MB (Google LLC) MTLCompilerService (32) 202 MB (Apple) AppleSpell 185 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) com.avast.Antivirus.SystemExtension 6 MB / 1013 KB (AVAST Software a.s.) mDNSResponder 920 KB / 217 KB (Apple) rapportd 677 KB / 53 KB (Apple) apsd 118 KB / 297 KB (Apple) usbmuxd 177 KB / 132 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) RTProtectionDaemon 10 (Malwarebytes Corporation) WindowServer 7 (Apple) photoanalysisd (2) 6 (Apple) Google Chrome 3 (Google LLC) Google Chrome Helper (Renderer) (14) 2 (Google LLC) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 12 MB Used RAM: 5.83 GB Cached files: 2.16 GB Available RAM: 2.17 GB Swap Used: 241 MB Software Installs (past 60 days): Install Date Name (Version) 2025-02-12 Microsoft OneNote (16.95.25031528) - Installer 2025-02-18 Microsoft OneDrive (25.46.310) - Installer 2025-02-26 Microsoft OneDrive (25.46.310) - Installer 2025-02-27 XProtectPlistConfigData (5288) - Software update 2025-03-11 Zoom Workplace (6.3.11.50104) - Installer 2025-03-11 XProtectPlistConfigData (5290) - Software update 2025-03-11 XProtectPayloads (151) - Software update 2025-03-12 Microsoft OneNote (16.95.25031528) - Installer 2025-03-13 Microsoft OneDrive (25.46.310) - Installer 2025-03-18 Microsoft AutoUpdate (4.78.25031830) - Installer 2025-03-18 Microsoft OneNote (16.95.25031528) - Installer 2025-03-18 Microsoft OneDrive (25.46.310) - Installer 2025-03-20 Microsoft AutoUpdate (4.78.25031830) - Installer 2025-03-26 XProtectPlistConfigData (5291) - Software update 2025-03-27 Microsoft OneDrive (25.46.310) - Installer 2025-04-01 Microsoft OneDrive (25.46.310) - Installer 2025-04-02 XProtectPlistConfigData (5292) - Software update 2025-04-08 Microsoft OneDrive (25.46.310) - Installer 2025-04-08 Tempus Stopwatch (2025.1) - App Store Clean up: /Library/LaunchAgents/com.epson.esua.launcher.plist /Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agent.app/Contents/MacOS/EPSON Software Updater Agent Executable not found /Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud Executable not found Diagnostics Information (past 60 days): 2025-04-08 11:37:29 appstoreagent - Crash Executable: /System/Library/PrivateFrameworks/AppStoreDaemon.framework/Support/appstoreagent Details: PackageKit: BUG IN PackageKit: PKInstallAnalyzer -- actualFileInstallP ath from a bundle component is being inserted as nil. Abort Cause 6 2025-04-08 11:26:13 com.avast.daemon - Crash (2 times) Executable: /Applications/Avast.app Details: libsystem_c.dylib: abort() called 2025-04-08 11:05:37 ZoomUpdater - Crash Executable: /Applications/zoom.us.app 2025-04-08 10:53:34 OneDrive.app - High CPU Use Executable: /Applications/OneDrive.app 2025-04-01 13:17:32 spotlightknowledged - High CPU Use Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged End of report