EtreCheckPro version: 6.8.9 (68074) Report generated: 2025-04-14 10:08:40 Download EtreCheckPro from https://etrecheck.com Runtime: 3:18 Performance: Excellent Problem: Apps are crashing Description: Computer shuts down apps and restarts open its own Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: MacBook Pro (16-inch, 2019) Status: Supported MacBook Pro Model: MacBookPro16,1 2.3 GHz 8-Core Intel Core i9 (i9-9880H) CPU: 8-core 16 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2667 Battery: Health = Normal - Cycle count = 92 Video Information: Intel UHD Graphics 630 - VRAM: 1536 MB Color LCD (built-in) 3584 x 2240 AMD Radeon Pro 5500M - VRAM: 4 GB Drives: disk0 - APPLE SSD AP1024N 1.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express S.M.A.R.T. Details: 0% used, 7.43 TB written, 100% health, 27 unsafe shutdowns disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 878.00 GB disk1 [APFS Virtual drive] 878.00 GB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (11.24 GB used) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (11.24 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (183.19 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (2.46 GB used) disk1s4 - Recovery (APFS) [Recovery] (1.33 GB used) disk1s5 - VM (APFS) [APFS VM] (20 KB used) disk1s6 - Update (APFS) (3 MB used) disk0s3 - B******P 122.24 GB (48.13 GB used) disk2 - TOSHIBA MK1059GSM 1.00 TB External USB Up to 480 Mb/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - p*****e (Journaled HFS+) 999.86 GB (738.92 GB used) Mounted Volumes: disk0s3 - B******P Mount point: /Volumes/B******P Used: 48.13 GB Size: 122.24 GB Free: 74.11 GB disk1s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 11.24 GB Shared values Size: 878.00 GB Free: 679.59 GB Available: 783.94 GB disk1s2 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 183.19 GB Shared values Size: 878.00 GB Free: 679.59 GB Available: 783.94 GB disk1s3 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 2.46 GB Shared values Size: 878.00 GB Free: 679.59 GB disk1s5 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 20 KB Shared values Size: 878.00 GB Free: 679.59 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 3 MB Shared values Size: 878.00 GB Free: 679.59 GB disk2s2 - p*****e Filesystem: Journaled HFS+ Mount point: /Volumes/p*****e Owners enabled: No Used: 738.92 GB Size: 999.86 GB Free: 260.94 GB Available: 260.96 GB USB: USB 3.1 bus USB 3.1 bus VIA Labs, Inc. - USB3.0 Hub Norelsys - NS1081 VIA Labs, Inc. - USB3.0 Hub ASIX - AX88179A USB 3.1 bus VIA Labs, Inc. - USB2.0 Hub VIA Labs, Inc. - USB2.0 Hub Logitech - USB Receiver LaCie - P'9221 Mobile Drive VIA Labs, Inc. - PD3.0 USB-C Device T2Bus Apple - composite_device Apple Inc. - Touch Bar Backlight Apple Inc. - Touch Bar Display Apple Inc. - Apple Internal Keyboard / Trackpad Apple - Headset Apple Inc. - Ambient Light Sensor Apple Inc. - FaceTime HD Camera (Built-in) Apple Inc. - Apple T2 Controller Network: Interface en7: Display Ethernet Interface en8: AX88179A Interface fw0: Display FireWire Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge Printer sharing: Enabled Firewall: Blocked apps: None System Software: macOS Sequoia 15.4 (24E248) Installed 2025-04-03 Time since boot: Less than an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Printer sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveUpdaterDaemon.plist Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveStandaloneUpdaterDaemon.plist Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon Details: Exact match found in the legitimate list - probably OK Kernel Extensions: /Library/Extensions [Not Loaded] Dropbox.kext - com.getdropbox.dropbox.kext (1.13.0 - SDK 10.14) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (16.60.21 - SDK 11) System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 197 Apple tasks [Running] 178 Apple tasks [Other] 3 Apple tasks System Launch Agents: [Not Loaded] 21 Apple tasks [Loaded] 212 Apple tasks [Running] 215 Apple tasks Launch Daemons: [Loaded] com.autodesk.AdskLicensingService.plist (Autodesk - installed 2020-08-28) Command: /Library/Application Support/Autodesk/AdskLicensing/Current/AdskLicensingService/AdskLicensingService --run [Loaded] com.google.GoogleUpdater.wake.system.plist (Google LLC - installed 2025-03-25) Command: /Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/enterprise_companion/*=2,*/chrome/updater/*=2 --system [Not Loaded] com.google.keystone.daemon.plist (Not signed - installed 2024-05-15) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Not signed - installed 2020-09-09) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Not signed - installed 2020-09-09) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-03-21) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-03-21) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2024-01-10) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2024-09-01) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2024-05-15) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2024-05-15) [Other] com.microsoft.OneDriveStandaloneUpdater.plist (Not signed - installed 2020-09-09) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-03-18) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-03-21) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent User Login Items: [Not Loaded] HarvestLaunchHelper (App Store - installed 2025-03-20) Modern Login Item /Applications/Harvest.app/Contents/Library/LoginItems/HarvestLaunchHelper.app [Not Loaded] PasswordsMenuBarExtra (Apple - installed 2025-03-27) Modern Login Item /System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app [Not Loaded] WeatherMenu (Apple - installed 2025-03-27) Modern Login Item /System/Applications/Weather.app/Contents/Library/LoginItems/WeatherMenu.app Applications: 782 Apple apps 44 3rd party apps 28 x86-only apps No unsigned apps App Extensions: Photo editing extensions: [Loaded] Pixelmator Pro - /Applications/Pixelmator Pro.app Widgets: [Not Loaded] ExcelWidgetKit - /Applications/Microsoft Excel.app Action services: [Loaded] Remove Background - /Applications/Pixelmator Pro.app QuickLook Previews: [Not Loaded] Full Size Previews - /Applications/Pixelmator Pro.app com.pixelmatorteam.pixelmator.document.binary *.pxd com.pixelmatorteam.pixelmator.document.package *.pxd com.pixelmatorteam.pixelmator-photo.document.binary *.photo com.pixelmatorteam.pixelmator-photo.document.package *.photo com.pixelmatorteam.pixelmator.document-pro-sidecar.binary *.pxd-sidecar com.pixelmatorteam.pixelmator.document-pro-sidecar.package *.pxd-sidecar com.pixelmatorteam.pixelmator-photo-edit.document.binary *.photo-edit com.pixelmatorteam.pixelmator-photo-edit.document.package *.photo-edit com.pixelmator.pxm *.pxm public.pxd [Loaded] EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck QuickLook Thumbnails: [Loaded] Thumbnails - /Applications/Pixelmator Pro.app com.pixelmatorteam.pixelmator.document.binary *.pxd com.pixelmatorteam.pixelmator.document.package *.pxd com.pixelmatorteam.pixelmator-photo.document.binary *.photo com.pixelmatorteam.pixelmator-photo.document.package *.photo com.pixelmatorteam.pixelmator.document-pro-sidecar.binary *.pxd-sidecar com.pixelmatorteam.pixelmator.document-pro-sidecar.package *.pxd-sidecar com.pixelmatorteam.pixelmator-photo-edit.document.binary *.photo-edit com.pixelmatorteam.pixelmator-photo-edit.document.package *.photo-edit com.pixelmator.pxm *.pxm public.pxd com.apple.videoapps.cube *.cube com.blackmagicdesign.cube *.cube Backup: Time Machine information is limited without Full Disk Access Performance: System Load: 2.02 (1 min ago) 2.70 (5 min ago) 2.68 (15 min ago) Nominal I/O usage: 0.32 MB/s File system: 18.64 seconds Write speed: 2876 MB/s Read speed: 3010 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 4 % Idle: 91 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) SubmitDiagInfo 43.80 % (Apple) EtreCheckPro 43.26 % (Etresoft, Inc.) WindowServer 5.58 % (Apple) kernel_task 2.12 % (Apple) cfprefsd (3) 1.94 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 1.34 GB (Etresoft, Inc.) mediaanalysisd 306 MB (Apple) MTLCompilerService (6) 293 MB (Apple) AMPLibraryAgent 230 MB (Apple) AppleSpell 195 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) corespeechd 3 KB / 15 MB (Apple) SubmitDiagInfo 370 KB / 678 KB (Apple) trustd 490 KB / 396 KB (Apple) mDNSResponder 352 KB / 298 KB (Apple) apsd 61 KB / 291 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) SubmitDiagInfo 22 (Apple) WindowServer 3 (Apple) ReportCrash (2) 1 (Apple) nfcd 1 (Apple) passd 0 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 3.29 GB Used RAM: 6.54 GB Cached files: 6.17 GB Available RAM: 9.46 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2025-02-19 Pixelmator Pro (3.6.15) - App Store 2025-02-19 GarageBand (10.4.12) - App Store 2025-02-28 Harvest (2.5.6) - App Store 2025-02-28 Pixelmator Pro (3.6.16) - App Store 2025-03-04 XProtectPlistConfigData (5288) - Software update 2025-03-05 XProtectPlistConfigData (5289) - Software update 2025-03-05 XProtectPayloads (151) - Software update 2025-03-10 Pixelmator Pro (3.6.17) - App Store 2025-03-12 XProtectPlistConfigData (5290) - Software update 2025-03-17 Safari (18.3.1) - Software update 2025-03-17 macOS 14.7.4 (14.7.4) - Software update 2025-03-18 macOS 15.3.2 (15.3.2) - Software update 2025-03-18 MRTConfigData (1.93) - Software update 2025-03-18 Gatekeeper Compatibility Data (1.0) - Software update 2025-03-20 Harvest (2.5.7) - App Store 2025-03-21 Microsoft AutoUpdate (4.78.25031830) - Installer 2025-03-25 XProtectPlistConfigData (5291) - Software update 2025-03-26 XProtectCloudKitUpdate (5291) - XProtectUpdateService 2025-04-01 XProtectPlistConfigData (5292) - Software update 2025-04-01 XProtectCloudKitUpdate (5292) - XProtectUpdateService 2025-04-03 macOS 15.4 (15.4) - Software update 2025-04-07 Pages (14.4) - App Store 2025-04-07 Numbers (14.4) - App Store 2025-04-07 Keynote (14.4) - App Store 2025-04-09 XProtectCloudKitUpdate (5293) - XProtectUpdateService 2025-04-10 XProtectPlistConfigData (5293) - Software update Clean up: /Library/LaunchAgents/com.microsoft.OneDriveStandaloneUpdater.plist /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater Executable not found Diagnostics Information (past 60 days): 2025-04-14 10:06:01 AdskLicensingService Crash (14979 times) First occurrence: 2025-04-07 11:06:30 2025-04-11 12:58:17 knowledgeconstructiond High CPU Use Executable: /System/Library/PrivateFrameworks/IntelligencePlatformCore.framework/Versions/A/knowledgeconstructiond 2025-04-11 12:51:29 signpost_reporter High CPU Use (2 times) First occurrence: 2025-04-08 12:58:25 Executable: /usr/libexec/signpost_reporter 2025-04-11 12:06:23 spotlightknowledged High CPU Use (6 times) First occurrence: 2025-04-07 12:31:10 Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged 2025-04-11 11:53:25 apfsd High CPU Use (2 times) First occurrence: 2025-04-07 12:30:56 Executable: /usr/libexec/apfsd 2025-04-11 11:17:50 media-indexer High CPU Use (3 times) First occurrence: 2025-04-08 10:48:13 Executable: /System/Library/PrivateFrameworks/AssistantServices.framework/Versions/A/XPCServices/media-indexer.xpc/Contents/MacOS/media-indexer 2025-04-11 11:12:12 audiomxd High CPU Use (3 times) First occurrence: 2025-04-08 13:53:48 Executable: /usr/libexec/audiomxd 2025-04-07 11:35:15 icloudmailagent High CPU Use Executable: /usr/libexec/icloudmailagent 2025-04-07 11:14:59 Mail.app High CPU Use Executable: /System/Applications/Mail.app End of report