EtreCheckPro version: 6.2.6 (6C020) Report generated: 2020-07-16 22:33:52 Download EtreCheckPro from https://etrecheck.com Runtime: 2:20 Performance: Excellent Problem: Computer is restarting Major Issues:     Anything that appears on this list needs immediate attention.     Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.     Orphan system extension - A system extension has not been properly uninstalled. Minor Issues:     These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.     Apps crashing - There have been numerous app crashes.     Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.     Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Hardware Information:     MacBook Pro (Retina, 13-inch, Early 2015)     MacBook Pro Model: MacBookPro12,1     2.9 GHz Dual-Core Intel Core i5 (i5-5287U) CPU: 2-core     16 GB RAM - Not upgradeable         BANK 0/DIMM0 - 8 GB DDR3 1867         BANK 1/DIMM0 - 8 GB DDR3 1867     Battery: Health = Normal - Cycle count = 426 Video Information:     Intel Iris Graphics 6100 - VRAM: 1536 MB         Color LCD (built-in) 2560 x 1600 Drives:     disk0 - Aura Pro X2 960.20 GB (Solid State - TRIM: Yes)     Internal PCI-Express 5.0 GT/s x4 NVM Express         disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB         disk0s2 [APFS Container] 959.99 GB             disk1 [APFS Virtual drive] 959.99 GB (Shared by 6 volumes)                 disk1s1 - M******************2 (APFS) (Shared - 1 MB used)                 disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 83 MB used)                 disk1s3 - Recovery (APFS) [Recovery] (Shared - 529 MB used)                 disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)                 disk1s5 - M************ Data (APFS) [APFS Virtual drive] (Shared - 168.18 GB used)                 disk1s6 - Macintosh HD (APFS) (Shared - 11.20 GB used) Mounted Volumes:     disk1s1 - M******************2         959.99 GB (Shared - 1 MB used, 778.73 GB available, 778.72 GB free)         APFS         Mount point: /Volumes/M******************2     disk1s4 - VM [APFS VM]         959.99 GB (Shared - 1.07 GB used, 778.72 GB free)         APFS         Mount point: /private/var/vm     disk1s5 - M************ Data [APFS Virtual drive]         959.99 GB (Shared - 168.18 GB used, 787.67 GB available, 778.72 GB free)         APFS         Mount point: /System/Volumes/Data     disk1s6 - Macintosh HD         959.99 GB (Shared - 11.20 GB used, 787.67 GB available, 778.72 GB free)         APFS         Mount point: /         Read-only: Yes Network:     Interface en0: Wi-Fi         802.11 a/b/g/n/ac     Interface en3: Bluetooth PAN     Interface bridge0: Thunderbolt Bridge     iCloud Quota: 5.00 GB available System Software:     macOS Catalina 10.15.6 (19G73)     Time since boot: About 5 hours Notifications:     EtreCheckPro.app         3 notifications     Support-LogMeInRescue 2.app         38 notifications     Safari.app         5 notifications Security:     Gatekeeper: App Store and identified developers     System Integrity Protection: Enabled ⠨    Antivirus software: Apple Unsigned Files:     Plugin: /Library/Audio/Plug-Ins/HAL/InstantOn.driver System Extensions:     [Running] SymantecEndpointSecurity - version 9.0.2 (Symantec - 2020-06-12)⠨        Application: Not found! System Launch Agents:     [Not Loaded] 18 Apple tasks     [Loaded] 169 Apple tasks     [Running] 126 Apple tasks System Launch Daemons:     [Not Loaded] 35 Apple tasks     [Loaded] 179 Apple tasks     [Running] 122 Apple tasks     [Other] One Apple task User Launch Agents:     [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-06-12)     [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-06-12) Audio Plug-ins:     ACE: 11.1.0 (Rogue Amoeba Software, LLC - installed 2020-06-12)     InstantOn: 11.1.0 (? - installed 2020-06-12) Time Machine:     Auto backup: Yes     Volumes being backed up:         Macintosh HD: Disk size: 959.99 GB - Disk used: 181.27 GB     Destinations:         W**********1 [Local] (Last used)             Total size: 2.00 TB             Total number of backups: 10             Oldest backup: 2020-07-05 11:18:03             Last backup: 2020-07-16 13:34:07         W**********2 [Local]             Total size: 2.00 TB             Total number of backups: 4             Oldest backup: 2020-06-10 20:20:49             Last backup: 2020-07-15 11:31:40     13 local snapshots     Oldest local snapshot: 2020-07-16 07:49:15     Last local snapshot: 2020-07-16 21:44:09 Performance:     System Load: 1.48 (1 min ago) 2.27 (5 min ago) 2.57 (15 min ago)     Nominal I/O speed: 0.79 MB/s     File system: 16.76 seconds     Write speed: 1430 MB/s     Read speed: 1495 MB/s CPU Usage Snapshot:     Type Overall     System: 3 %     User: 4 %     Idle: 93 % Top Processes Snapshot by CPU:     Process (count) CPU (Source - Location)     WindowServer 11.46 % (Apple)     EtreCheckPro 8.46 % (Etresoft, Inc.)     kernel_task 2.88 % (Apple)     bluetoothd 0.10 % (Apple)     corebrightnessd 0.06 % (Apple) Top Processes Snapshot by Memory:     Process (count) RAM usage (Source - Location)     EtreCheckPro 597 MB (Etresoft, Inc.)     com.apple.WebKit.WebContent (16) 443 MB (Apple)     Mail 372 MB (Apple)     Safari 272 MB (Apple)     corespotlightd 228 MB (Apple) Top Processes Snapshot by Network Use:     Process Input / Output (Source - Location)     mDNSResponder 4 MB / 3 MB (Apple)     Mail 60 KB / 33 KB (Apple)     apsd 15 KB / 66 KB (Apple)     netbiosd 7 KB / 5 KB (Apple)     cloudd 7 KB / 2 KB (Apple) Top Processes Snapshot by Energy Use:     Process (count) Energy (0-100) (Source - Location)     WindowServer 5 (Apple)     ReportCrash (2) 0 (Apple)     bluetoothd 0 (Apple)     analyticsd 0 (Apple)     mds 0 (Apple) Virtual Memory Information:     Physical RAM: 16 GB     Free RAM: 4.46 GB     Used RAM: 6.66 GB     Cached files: 4.88 GB     Available RAM: 9.34 GB     Swap Used: 0 B Software Installs (past 30 days):     Install Date Name (Version)     2020-06-20 NIS_SKU.NS_ESD_8_0_MRF_19462_NS     2020-06-26 MRTConfigData (1.63)     2020-07-06 Norton For Mac.Universal     2020-07-08 Microsoft Office for Mac License Removal Tool 2.1     2020-07-12 Norton For Mac     2020-07-12 Norton 360 SKU     2020-07-12 Norton Secure VPN     2020-07-13 XProtectPlistConfigData (2126)     2020-07-15 macOS 10.15.6 Update Clean up:     [Running] SymantecEndpointSecurity - version 9.0.2 (Symantec - 2020-06-12)⠨        Application: Not found! Diagnostics Information (past 7-30 days):     2020-07-16 22:30:04 com.symantec.mes.systemextension - Crash (60 times)         Executable: /Library/SystemExtensions/*/com.symantec.mes.systemextension         Details:             dyld: launch, loading dependent libraries     2020-07-16 17:27:44 Kernel Panic (7 times)     2020-07-16 13:46:27 suggestd - High CPU Use (2 times)         Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd     2020-07-16 11:42:43 Safari.app - High CPU Use         Executable: /Applications/Safari.app     2020-07-16 09:24:29 backupd - High CPU Use (2 times)         Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd     2020-07-16 08:04:47 photoanalysisd - High CPU Use         Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd End of report