EtreCheck version: 5.6.5 (5229) Report generated: 2021-01-26 16:42:08 Download EtreCheck from https://etrecheck.com Runtime: 2:17 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. Runaway process - A process is using a large percentage of your CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Hardware Information: MacBook Pro (Retina, 15-inch, Mid 2015) MacBook Pro Model: MacBookPro11,4 2.2 GHz Quad-Core Intel Core i7 (i7-4770HQ) CPU: 4-core 16 RAM - Not upgradeable BANK 0/DIMM0 - 8 GB DDR3 1600 BANK 1/DIMM0 - 8 GB DDR3 1600 Battery: Health = Normal - Cycle count = 239 Video Information: Intel Iris Pro - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD SM0512G 500.28 GB (Solid State - TRIM: Yes) Internal PCI 8.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 500.07 GB disk1 [APFS Virtual drive] 500.07 GB (Shared by 6 volumes) disk1s1 - M*****************e (APFS) [APFS Virtual drive] (Shared - 35.43 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 301 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 (APFS) [APFS Container] (Shared) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used) disk1s6 - Update (APFS) (Shared - 602 KB used) Mounted Volumes: disk1s1 - M*****************e [APFS Virtual drive] 500.07 GB (Shared - 35.43 GB used, 448.32 GB available, 447.44 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s2 - Preboot [APFS Preboot] 500.07 GB (Shared - 301 MB used, 447.44 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 500.07 GB (Shared - 1.07 GB used, 447.44 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 500.07 GB (Shared - 15.05 GB used, 448.32 GB available, 447.44 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 500.07 GB (Shared - 602 KB used, 447.44 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Big Sur 11.1 (20C69) Time since boot: Less than an hour Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Apps: 2 32-bit Applications: 13 32-bit apps System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 196 Apple tasks [Running] 118 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 183 Apple tasks [Running] 141 Apple tasks [Other] One Apple task Launch Agents: [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2020-10-22) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-10-22) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-10-22) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-10-22) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2021-01-22) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2021-01-22) Launch Daemons: [Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2020-10-22) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-10-22) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2020-12-16) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2021-01-22) User Login Items: [Not Loaded] Messenger Login Helper (App Store - installed 2021-01-25) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/Messenger Login Helper.app [Not Loaded] StartUpHelper (Spotify - installed 2020-09-26) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] TeamViewerMeetingLoginItem (TeamViewer GmbH - installed 2021-01-08) Modern Login Item /Applications/TeamViewer.app/Contents/Library/LoginItems/TeamViewerMeetingLoginItem.app Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2020-10-22) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Backup: Time Machine Not Configured! Performance: System Load: 13.96 (1 min ago) 3.92 (5 min ago) 1.45 (15 min ago) Nominal I/O speed: 1.80 MB/s File system: 26.69 seconds Write speed: 1421 MB/s Read speed: 1641 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 9 % Idle: 87 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 93.78 % (?) EtreCheck 6.59 % (App Store) Activity Monitor 0.12 % (Apple) pkd 0.09 % (Apple) routined 0.08 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 518 MB (App Store) Spotlight 106 MB (Apple) Activity Monitor 95 MB (Apple) Creative Cloud 58 MB (Adobe Inc.) CCLibrary 52 MB (Adobe Systems, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 82 KB / 52 KB (?) parsecd 6 KB / 1 KB (Apple) assistantd 6 KB / 2 KB (Apple) mdworker_shared 0 B / 0 B (Apple) spindump_agent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 9.80 GB Used RAM: 3.53 GB Cached files: 2.66 GB Available RAM: 12.47 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2021-01-08 TeamViewer (15.13.7) 2021-01-20 macOS Big Sur (11.1) 2021-01-20 Security Update 2020-001 (10.15.7) 2021-01-20 Safari (14.0.2) 2021-01-20 Gatekeeper Compatibility Data (1.0) 2021-01-20 macOS 11.1 (11.1) 2021-01-20 MRTConfigData (1.72) 2021-01-21 Cleaner-App (8.2.1) 2021-01-25 CleanMyMac X (4.7.3) 2021-01-25 Messenger (83.5.128) 2021-01-26 XProtectPlistConfigData (2138) 2021-01-26 EtreCheck (5.6.5) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report