EtreCheckPro version: 6.5.2 (6F007) Report generated: 2021-09-18 11:18:48 Download EtreCheckPro from https://etrecheck.com Runtime: 3:04 Performance: Excellent Problem: Other problem Description: Office Apps erroneously asking for subs Renewal Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (13-inch, Mid 2012) MacBook Pro Model: MacBookPro9,2 2.5 GHz Dual-Core Intel Core i5 (i5-3210M) CPU: 2-core 16 GB RAM - At maximum BANK 0/DIMM0 - 8 GB DDR3 1600 BANK 1/DIMM0 - 8 GB DDR3 1600 Battery: Health = Normal - Cycle count = 18 Video Information: Intel HD Graphics 4000 - VRAM: 1536 MB Color LCD 1280 x 800 Drives: disk0 - Samsung SSD 860 EVO 1TB 1.00 TB (Solid State - TRIM: No) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 358.09 GB used) disk1s2 - Macintosh HD (APFS) (Shared - 11.37 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (Shared - 29 MB used) disk1s4 - Recovery (APFS) [Recovery] (Shared - 526 MB used) disk1s5 - VM (APFS) [APFS VM] (Shared - 8.59 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 1000.00 GB (Shared - 358.09 GB used, 632.33 GB available, 621.18 GB free) APFS Mount point: /System/Volumes/Data disk1s2 - Macintosh HD 1000.00 GB (Shared - 11.37 GB used, 632.33 GB available, 621.18 GB free) APFS Mount point: / Read-only: Yes disk1s5 - VM [APFS VM] 1000.00 GB (Shared - 8.59 GB used, 621.18 GB free) APFS Mount point: /private/var/vm Network: Interface SAMSUNG_MDM: SAMSUNG Modem Interface en0: Ethernet Interface en4: HUAWEI_MOBILE Interface fw0: FireWire Interface en1: Wi-Fi 802.11 a/b/g/n Interface en5: iPhone Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.7 (19H1417) Time since boot: About an hour Notifications: Microsoft Outlook.app 8 notifications CCC Dashboard.app one notification EtreCheckPro.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller Details: Exact match found in the legitimate list - probably OK Old Applications: 19 x86-only apps Kernel Extensions: /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.0.2) [Not Loaded] HuaweiDataCardDriver.kext - com.huawei.driver.HuaweiDataCardDriver (4.25.40.00) [Not Loaded] HoRNDIS.kext - com.joshuawise.kexts.HoRNDIS (9.2 - SDK 10.11) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.21 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (21.4.10 - SDK 10.9) System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 181 Apple tasks [Running] 120 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 183 Apple tasks [Running] 114 Apple tasks Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19) [Loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2021-09-16) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-09-18) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-09-18) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-09-14) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-03-09) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-10-05) [Loaded] jp.co.canon.MasterInstaller.plist (? d0637166 - installed 2021-02-13) Launch Agents: [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-09-18) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-09-14) User Login Items: [Running] CIJSULAgent (Canon Inc. - installed 2021-02-13) Modern Login Item /Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility Lite.app/Contents/Library/LoginItems/CIJSULAgent.app [Not Loaded] CIJSUAgent (Canon Inc. - installed 2021-02-13) Modern Login Item /Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility2.app/Contents/Library/LoginItems/CIJSUAgent.app [Not Loaded] CCC User Agent (Bombich Software, Inc. - installed 2021-05-16) Modern Login Item /Applications/Carbon Copy Cloner 5.app/Contents/Library/LoginItems/CCC User Agent.app [Not Loaded] CCC Dashboard (Bombich Software, Inc. - installed 2021-09-16) Modern Login Item /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC Dashboard.app [Not Loaded] Jolt of Caffeine Helper (App Store - installed 2019-09-27) Modern Login Item /Applications/Jolt of Caffeine.app/Contents/Library/LoginItems/Jolt of Caffeine Helper.app [Running] OneDrive (Microsoft Corporation - installed 2021-09-18) Application /Applications/OneDrive.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-09-18) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-09-18) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Running] Polar FlowSync (Polar Electro Oy - installed 2021-06-14) Application /Applications/Polar FlowSync.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2021-09-12) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app Safari Extensions: Webex (Cisco - installed 2021-08-27) Backup: Skip System Files: No Mobile backups: Yes Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 1000.00 GB - Disk used: 378.81 GB Destinations: T******p [Local] (Last used) Total size: 2.00 TB Total number of backups: 14 Oldest backup: 2021-05-29 13:51:36 Last backup: 2021-09-16 17:36:31 3 local snapshots Oldest local snapshot: 2021-09-17 21:49:20 Last local snapshot: 2021-09-18 09:44:23 3rd party backup: Carbon Copy Cloner Performance: System Load: 0.83 (1 min ago) 1.01 (5 min ago) 2.75 (15 min ago) Nominal I/O speed: 0.08 MB/s File system: 22.63 seconds Write speed: 500 MB/s Read speed: 529 MB/s CPU Usage Snapshot: Type Overall System: 7 % User: 7 % Idle: 86 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 13.64 % (Apple) EtreCheckPro 9.24 % (Etresoft, Inc.) kernel_task 5.93 % (Apple) mDNSResponder 0.06 % (Apple) dasd 0.04 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 554 MB (Etresoft, Inc.) Microsoft Outlook 269 MB (Microsoft Corporation) com.apple.WebKit.WebContent (2) 240 MB (Apple) MTLCompilerService (4) 140 MB (Apple) mds_stores 119 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 1021 KB / 360 KB (Apple) apsd 54 KB / 84 KB (Apple) netbiosd 1 KB / 1 KB (Apple) SystemUIServer 0 B / 64 B (Apple) softwareupdated 0 B / 0 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 7 (Apple) bluetoothd 0 (Apple) airportd 0 (Apple) UserEventAgent (2) 0 (Apple) sharingd 0 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 2.69 GB Used RAM: 4.39 GB Cached files: 8.91 GB Available RAM: 11.61 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-07-26 Mactracker (7.10.7) 2021-08-03 macOS Catalina Security Update 2021-004 (10.15.7) 2021-08-08 Mobile Device (1.0.0.0) 2021-08-24 XProtectPlistConfigData (2150) 2021-08-27 Webex 2021-09-12 WhatsApp (2.2134.10) 2021-09-12 Audio-Boost 4 (4.10.0) 2021-09-14 Microsoft AutoUpdate (4.39.21091200) 2021-09-14 Microsoft Excel (16.53.21091200) 2021-09-14 Microsoft PowerPoint (16.53.21091200) 2021-09-17 macOS Catalina Security Update 2021-005 (10.15.7) 2021-09-17 Safari (14.1.2) 2021-09-17 Microsoft OneNote (16.53.21091502) 2021-09-17 Gatekeeper Compatibility Data (1.0) 2021-09-17 Microsoft Word (16.53.21091200) 2021-09-18 MRTConfigData (1.84) 2021-09-18 Microsoft Outlook (16.53.21091200) Diagnostics Information (past 7-30 days): 2021-09-12 17:32:57 photolibraryd Crash Executable: /System/Library/PrivateFrameworks/PhotoLibraryServices.framework/Versions/A/Support/photolibraryd Details: dyld3 mode Ã¢Ã Ë End of report