EtreCheckPro version: 6.8.5 (68049) Report generated: 2024-07-11 21:16:43 Download EtreCheckPro from https://etrecheck.com Runtime: 3:01 Performance: Excellent Problem: Computer is restarting Description: Flickering Touchbar & Bootloop Stuck at Progress Bar After Entering PI N Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. System extensions installed - This computer has system extensions installed. System extensions can be difficult to uninstall. No Time Machine backup - Time Machine backup not found. Heavy RAM usage - Apps are using a large amount of RAM. High battery cycle count - Your battery may be losing capacity. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (13-inch, M1, 2020) Status: Supported MacBook Pro Model: MacBookPro17,1 2.40 GHz Apple M1 (m1) CPU: 8-core 8 GB RAM - Not upgradeable Battery: Health = Normal - Cycle count = 1003 Video Information: Apple M1 Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0256Q 251.00 GB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (6 MB used) disk1s2 - xART (APFS) (6 MB used) disk1s3 - Hardware (APFS) (2 MB used) disk1s4 - Recovery (APFS) [Recovery] (20 KB used) disk0s2 [APFS Container] 245.11 GB disk3 [APFS Virtual drive] 245.11 GB (Shared by 6 volumes) disk3s1 (APFS) [APFS Container] (20.51 GB used) disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (20.51 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (12.41 GB used) disk3s3 - Recovery (APFS) [Recovery] (1.94 GB used) disk3s4 - Update (APFS) (438 MB used) disk3s5 - Data (APFS) [APFS Virtual drive] (150.98 GB used) disk3s6 - VM (APFS) [APFS VM] (25 KB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (1.78 GB used) disk2s2 - Update (APFS) (4 MB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/iSCPreboot Used: 6 MB Shared values Size: 524 MB Free: 504 MB disk1s2 - xART Filesystem: APFS Mount point: /System/Volumes/xarts Used: 6 MB Shared values Size: 524 MB Free: 504 MB disk1s3 - Hardware Filesystem: APFS Mount point: /System/Volumes/Hardware Used: 2 MB Shared values Size: 524 MB Free: 504 MB disk3s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 20.51 GB Shared values Size: 245.11 GB Free: 58.69 GB Available: 61.93 GB disk3s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 12.41 GB Shared values Size: 245.11 GB Free: 58.69 GB disk3s4 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 438 MB Shared values Size: 245.11 GB Free: 58.69 GB disk3s5 - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 150.98 GB Shared values Size: 245.11 GB Free: 58.69 GB Available: 61.93 GB disk3s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 25 KB Shared values Size: 245.11 GB Free: 58.69 GB USB: USB 3.1 bus USB 3.1 bus Network: Interface en7: USB 10/100/1000 LAN Interface en3: Ethernet Adapter (en3) Interface en4: Ethernet Adapter (en4) Interface bridge0: Thunderbolt Bridge Interface en0: Wi-Fi 802.11 a/b/g/n/ac/ax Interface en5: iPhone System Software: macOS Sonoma 14.5 (23F79) Time since boot: Less than an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Secure Boot: Full Security Antivirus software: Apple and CleanMyMac Unsigned Files: Apps: 4 System Extensions: [Running] TunnelBear - version 5.2.3 (TunnelBear, LLC - 2024-03-10) Application: Not found! Description: VPN Functionality Kernel Extensions: /Library/Application Support/Logitech.localized/Logitech Options.localized [Not Loaded] LogiMgrDriver.kext - com.logitech.manager.kernel.driver (7.12.1 - SDK 10.12) /Library/Extensions [Not Loaded] acsock.kext - com.cisco.kext.acsock (4.8.0 - SDK 10.14) System Launch Daemons: [Not Loaded] 45 Apple tasks [Loaded] 208 Apple tasks [Running] 150 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 24 Apple tasks [Loaded] 235 Apple tasks [Running] 166 Apple tasks Launch Daemons: [Not Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-01-09) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Not Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-01-09) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Not Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2024-03-10) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Not Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2024-03-12) Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService [Not Loaded] com.cisco.anyconnect.ciscod64.plist (Cisco - installed 2019-10-22) Command: /opt/cisco/hostscan/bin64/ciscod -d [Not Loaded] com.cisco.anyconnect.vpnagentd.plist (Cisco - installed 2019-10-22) Command: /opt/cisco/anyconnect/bin/vpnagentd -execv_instance [Running] com.focusrite.ControlServer.plist (Focusrite Audio Engineering Ltd. - installed 2022-04-19) Command: /Applications/Focusrite Control.app/Contents/Library/LoginItems/FocusriteControlServer.app/Contents/MacOS/FocusriteControlServer daemon [Running] com.logi.optionsplus.updater.plist (Logitech Inc. - installed 2023-09-20) Executable: /Library/Application Support/Logitech.localized/LogiOptionsPlus/logioptionsplus_agent.app/Contents/Frameworks/logioptionsplus_updater.app/Contents/MacOS/logioptionsplus_updater [Not Loaded] com.macpaw.CleanMyMac4.Agent.plist (jinxin li - installed 2024-07-10) Executable: /Library/PrivilegedHelperTools/com.macpaw.CleanMyMac4.Agent [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2023-12-01) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2023-12-01) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-12-01) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Not Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-12-01) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Not Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Not signed - installed 2023-07-18) [Loaded] com.native-instruments.NativeAccess.Helper2.plist (Native Instruments GmbH - installed 2020-12-26) Executable: /Library/PrivilegedHelperTools/com.native-instruments.NativeAccess.Helper2 [Running] com.paceap.eden.licensed.plist (PACE Anti-Piracy, Inc. - installed 2020-11-27) Command: /Library/PrivilegedHelperTools/licenseDaemon.app/Contents/MacOS/licenseDaemon --backurl https:/activation.paceap.com/InitiateActivation [Running] com.spitfireaudio.LibraryManagerHelper.plist (Spitfire Audio LLP - installed 2022-09-29) Executable: /Library/PrivilegedHelperTools/com.spitfireaudio.LibraryManagerHelper [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2024-04-29) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Not Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2024-03-10) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Not Loaded] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2024-03-13) Command: /Library/Application Support/Adobe/AdobeGCClient/Adobe Genuine Software Monitor Service -mode=logon [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2024-03-12) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon [Not Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2024-03-10) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot [Not Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2023-12-01) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-12-01) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2024-03-12) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2024-06-17) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 User Login Items: [Not Loaded] A-Zippr Helper (App Store - installed 2024-07-10) Modern Login Item /Applications/A-Zippr.app/Contents/Library/LoginItems/Zippr-Helper.app [Running] CleanMyMac X HealthMonitor (jinxin li - installed 2024-02-26) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app [Running] CleanMyMac X Menu (jinxin li - installed 2024-02-26) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app [Not Loaded] DuckDuckGo Personal Information Removal (App Store - installed 2024-07-10) Modern Login Item /Applications/DuckDuckGo.app/Contents/Library/LoginItems/DuckDuckGo Personal Information Removal.app [Not Loaded] DuckDuckGo VPN (App Store - installed 2024-07-10) Modern Login Item /Applications/DuckDuckGo.app/Contents/Library/LoginItems/DuckDuckGo VPN.app [Not Loaded] FocusriteControlServer (Focusrite Audio Engineering Ltd. - installed 2022-07-22) Modern Login Item /Applications/Focusrite Control.app/Contents/Library/LoginItems/FocusriteControlServer.app [Not Loaded] magnetLauncher (App Store - installed 2024-03-10) Modern Login Item /Applications/Magnet.app/Contents/Library/LoginItems/magnetLauncher.app [Not Loaded] MindNode Helper (App Store - installed 2024-07-10) Modern Login Item /Applications/MindNode.app/Contents/Library/LoginItems/MindNode Helper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2023-12-01) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2023-12-01) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] Pitch Login Helper (App Store - installed 2024-07-10) Modern Login Item /Applications/Pitch.app/Contents/Library/LoginItems/Pitch Login Helper.app [Loaded] StartUpHelper (Spotify - installed 2024-07-10) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2024-07-10) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app Applications: 615 apps 26 x86-only apps 3 unsigned apps App Extensions: Widgets: MacWidget - /Applications/1Blocker.app MoneyLoverFreeWidgetV2 - /Applications/Money Lover.app MindNode Widget - /Applications/MindNode.app Widgets - /Applications/PDF Expert.app LockScreenWidget - /Applications/Money Lover.app Spotlight: MindNode Spotlight Extension - /Applications/MindNode.app Plugins: Music Creation - /Applications/Logic Pro X.app Intents - /Applications/WhatsApp.localized/WhatsApp.app MindNode Intents Extension - /Applications/MindNode.app MacBackgroundAssetsExtension - /Applications/1Blocker.app VPNs: NetworkProtectionAppExtension - /Applications/DuckDuckGo.app/Contents/Library/LoginItems/DuckDuckGo VPN.app Finder sync extensions: OneDrive Finder Integration - /Applications/OneDrive.app Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app zippr-extn - /Applications/A-Zippr.app Notification providers: MoneyLoverFreeNotificationContent - /Applications/Money Lover.app MoneyLoverFreeNotificationServiceExtension - /Applications/Money Lover.app ServiceExtension - /Applications/WhatsApp.localized/WhatsApp.app Share services: Send to Kindle - /Applications/Amazon Kindle.app Telegram - /Applications/Telegram.app Ad-blockers: Block Widgets - /Applications/1Blocker.app 2. Privacy - /Applications/AdBlock Pro.app 4. Safety - /Applications/AdBlock Pro.app 6. Custom - /Applications/AdBlock Pro.app Custom Rules - /Applications/1Blocker.app Regional Rules - /Applications/1Blocker.app Block Comments - /Applications/1Blocker.app Block Ads - /Applications/1Blocker.app Block Annoyances - /Applications/1Blocker.app 1. Ads - /Applications/AdBlock Pro.app Block Adult Sites - /Applications/1Blocker.app 5. Others - /Applications/AdBlock Pro.app 3. Social - /Applications/AdBlock Pro.app Block Trackers - /Applications/1Blocker.app Safari extensions: Grammarly for Safari - /Applications/Grammarly for Safari.app 8. Shortcut - /Applications/AdBlock Pro.app MacWebExtension - /Applications/1Blocker.app 7. Video - /Applications/AdBlock Pro.app 1Blocker Actions - /Applications/1Blocker.app QuickLook Previews: MindNode QuickLook Extension - /Applications/MindNode.app com.mindnode.mindnode.mindmap *.mindnode com.mindnode.mindnode.sffmindmap *.mindnode EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck QuickLook Thumbnails: MindNode Thumbnail Extension - /Applications/MindNode.app com.mindnode.mindnode.sffmindmap *.mindnode com.mindnode.mindnode.mindmap *.mindnode QuickLook Previews (legacy): LogicXQLGenerator - /Applications/Logic Pro X.app com.apple.logicx.project *.logicx Internet Plug-ins: AdobePDFViewer: 20.012.20048 (Adobe Systems, Inc. - installed 2020-09-12) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-09-12) Audio Plug-ins: Reaktor 6: 6.4.0 (R2) (Native Instruments GmbH - installed 2020-07-03) Kontakt: 6.4.2 (R93) (Native Instruments GmbH - installed 2020-09-16) LABS: 1.3.7-2c8d334 (Spitfire Audio LLP - installed 2020-12-24) Guitar Rig 6: 6.1.1 (R118) (Native Instruments GmbH - installed 2020-12-15) Archetype Cory Wong: 1.0.0 (neural dsp technologies oy - installed 2021-02-21) BBC Symphony Orchestra: 1.1.9-6d51fb9 (? - installed 2020-12-23) OMEGA Ampworks Granophyre: 1.0.0 (neural dsp technologies oy - installed 2021-01-20) AmpliTube 5: 5.0.1 (IK Multimedia Production srl - installed 2020-12-19) Komplete Kontrol: 2.5.1 (R2) (Native Instruments GmbH - installed 2020-12-15) ArchetypePlini: 2.0.1 (neural dsp technologies oy - installed 2021-02-21) ...and 3 more. Backup: Time Machine information is limited without Full Disk Access Performance: System Load: 2.42 (1 min ago) 2.99 (5 min ago) 4.46 (15 min ago) Nominal I/O usage: 4.69 MB/s File system: 11.89 seconds Write speed: 703 MB/s Read speed: 2380 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 5 % Idle: 93 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 16.56 % (Etresoft, Inc.) WindowServer 12.26 % (Apple) Google Chrome Helper (Renderer) (18) 6.07 % (Google LLC) kernel_task 4.17 % (Apple) Google Chrome 1.68 % (Google LLC) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (20) 2.30 GB (Google LLC) EtreCheckPro 860 MB (Etresoft, Inc.) Google Chrome 341 MB (Google LLC) Google Chrome Helper (3) 178 MB (Google LLC) Spotify Helper (Renderer) 169 MB (Spotify) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Spotify 11 MB / 18 KB (Spotify) mDNSResponder 10 MB / 646 KB (Apple) apsd 65 KB / 192 KB (Apple) netbiosd 60 KB / 2 KB (Apple) trustd 48 KB / 6 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 5 (Apple) Google Chrome Helper (Renderer) (20) 1 (Google LLC) Spotify 0 (Spotify) Google Chrome 0 (Google LLC) suggestd 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 69 MB Used RAM: 6.08 GB Cached files: 1.85 GB Available RAM: 1.92 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2024-05-16 Pitch (2.18.0) 2024-06-13 A-Zippr (1.9) 2024-06-13 Turbo VPN (2.2.0) 2024-06-13 DuckDuckGo (1.90.0) 2024-06-13 MindNode (2023.3.6) 2024-06-15 CapCut (3.8.0) 2024-06-24 1Blocker (4.5.1) 2024-06-26 Kindle (7.14) 2024-06-26 Telegram (10.14) 2024-06-28 AdBlock Pro (10.9.7) 2024-06-29 Grammarly for Safari (9.74) 2024-07-05 WhatsApp (2.2425.52) 2024-07-05 ‎WhatsApp (24.13.79) 2024-07-07 macOS 14.5 (14.5) 2024-07-07 RosettaUpdateAuto (1.0.0.0.1.1715076803) 2024-07-10 XProtectPlistConfigData (5269) 2024-07-10 XProtectPayloads (139) Diagnostics Information (past 60 days): 2024-07-11 20:57:25 syspolicyd High CPU Use First occurrence: 2024-07-11 21:00:19 Executable: /usr/libexec/syspolicyd 2024-07-11 20:54:24 Kernel Panic (6 times) Details: panic(cpu 2 caller 0xfffffe00274303e4): busy timeout[0], (60s): multip le entries holding the registry busy, IOKit termination queue depth 12 4: 'RootDomainUserClient' (1,1), 'RootDomainUserClient' (1,1), 'RootDo mainUserClient' (1,1), 'RootDomainUserClient' (1,1), 'RootDomainUserCl ient' (1,1), 'R @IOService.cpp:5770 Panicked task 0xfffffe1b33f1a678: 315 pages, 4 threads: pid 347: watch dogd 2024-07-10 19:52:08 spotlightknowledged High CPU Use First occurrence: 2024-07-10 19:53:45 Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged 2024-07-10 19:46:31 knowledgeconstructiond High CPU Use First occurrence: 2024-07-10 19:48:52 Executable: /System/Library/PrivateFrameworks/IntelligencePlatformCore.framework/Versions/A/knowledgeconstructiond 2024-07-10 15:10:36 WhatsApp.app Hang First occurrence: 2024-07-10 15:12:06 Executable: /Applications/WhatsApp.app End of report