EtreCheckPro version: 6.8.1 (68024) Report generated: 2023-05-02 19:48:15 Download EtreCheckPro from https://etrecheck.com Runtime: 2:07 Performance: Excellent Problem: Other problem Description: Cannot compress folders. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. System extensions installed - This computer has system extensions installed. System extensions can be difficult to uninstall. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Air (M1, 2020) Status: Supported MacBook Air Model: MacBookAir10,1 2.40 GHz Apple M1 (m1) CPU: 8-core 8 GB RAM - Not upgradeable Battery: Health = Normal - Cycle count = 190 Video Information: Apple M1 Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0512Q 500.28 GB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (6 MB used) disk1s2 - xART (APFS) (6 MB used) disk1s3 - Hardware (APFS) (614 KB used) disk1s4 - Recovery (APFS) [Recovery] (20 KB used) disk0s2 [APFS Container] 494.38 GB disk3 [APFS Virtual drive] 494.38 GB (Shared by 6 volumes) disk3s1 (APFS) [APFS Container] (9.07 GB used) disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (9.07 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (9.29 GB used) disk3s3 - Recovery (APFS) [Recovery] (793 MB used) disk3s4 - Update (APFS) (18 MB used) disk3s5 - Data (APFS) [APFS Virtual drive] (251.86 GB used) disk3s6 - VM (APFS) [APFS VM] (2.15 GB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (1.64 GB used) disk2s2 - Update (APFS) (324 KB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/iSCPreboot Used: 6 MB Shared values Size: 524 MB Free: 506 MB disk1s2 - xART Filesystem: APFS Mount point: /System/Volumes/xarts Used: 6 MB Shared values Size: 524 MB Free: 506 MB disk1s3 - Hardware Filesystem: APFS Mount point: /System/Volumes/Hardware Used: 614 KB Shared values Size: 524 MB Free: 506 MB disk3s1 [APFS Container] Filesystem: APFS Mount point: /System/Volumes/Update/mnt1 Encrypted Used: 9.07 GB Shared values Size: 494.38 GB Free: 221.04 GB disk3s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 9.07 GB Shared values Size: 494.38 GB Free: 221.04 GB Available: 284.21 GB disk3s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 9.29 GB Shared values Size: 494.38 GB Free: 221.04 GB disk3s4 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 18 MB Shared values Size: 494.38 GB Free: 221.04 GB disk3s5 - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 251.86 GB Shared values Size: 494.38 GB Free: 221.04 GB Available: 284.21 GB disk3s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 2.15 GB Shared values Size: 494.38 GB Free: 221.04 GB Network: Interface en3: Ethernet Adapter (en3) Interface en4: Ethernet Adapter (en4) Interface en0: Wi-Fi 802.11 a/b/g/n/ac/ax Interface bridge0: Thunderbolt Bridge System Software: macOS Ventura 13.3.1 (22E261) Time since boot: About a day Notifications: Dropbox.app one notification Google Chrome Helper (Alerts).app 5 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Command: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/AdobeAAMDetect.plugin Plugin: /Library/Internet Plug-Ins/EPPEX Plugin.plugin Apps: 22 Applications: 546 apps 73 x86-only apps 34 unsigned apps System Extensions: [Running] Cisco AnyConnect Socket Filter Extension - version 4.9.05042 (Cisco - 2022-06-20) Application: /Applications/Cisco/Cisco AnyConnect Socket Filter.app - version 4.9.05042 (Cisco - 2022-06-20) Description: This system extension provides socket filter capabilities. Kernel Extensions: /Library/Application Support/Cisco/AnyConnect Secure Mobility Client [Not Loaded] acsock.kext - com.cisco.kext.acsock (Cisco, 4.9.40 - SDK 10.14) /Library/Extensions [Not Loaded] Soundflower.kext - com.Cycling74.driver.Soundflower (MATT INGALLS, 2.0b2 - SDK 10.10) [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (EPSON, 2.2.7) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (Canon Inc., 10.75.21 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (Canon Inc., 16.0.10 - SDK 10.9) System Launch Daemons: [Not Loaded] 42 Apple tasks [Loaded] 218 Apple tasks [Running] 128 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 22 Apple tasks [Loaded] 207 Apple tasks [Running] 167 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-03-08) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-03-08) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2023-04-18) Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService [Running] com.cisco.anyconnect.vpnagentd.plist (Cisco - installed 2020-12-10) Command: /opt/cisco/anyconnect/bin/vpnagentd -execv_instance [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-04-13) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-04-13) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-08-25) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2023-04-02) Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-10-13) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Not signed - installed 2022-03-08) Command: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-08) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2023-04-18) Command: /Library/Application Support/Adobe/AdobeGCClient/Adobe Genuine Software Monitor Service -mode=logon [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2023-04-18) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon [Loaded] com.cisco.anyconnect.gui.plist (Cisco - installed 2022-06-20) Command: open --wait-apps '/Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app' [Loaded] com.cisco.anyconnect.notification.plist (Cisco - installed 2022-06-20) Command: open --wait-apps '/opt/cisco/anyconnect/bin/Cisco AnyConnect Secure Mobility Client Notification.app' [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-04-10) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Running] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-04-13) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Running] us.zoom.pluginagent.plist (Zoom Video Communications, Inc. - installed 2022-09-26) Executable: /Library/Application Support/ZoomOutlookPlugin/zOutlookPluginAgent.app/Contents/MacOS/zOutlookPluginAgent User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2023-04-18) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2023-03-13) Command: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-10-26) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-26) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost [Loaded] com.grammarly.ProjectLlama.cleanup.plist (Grammarly, Inc - installed 2023-04-02) Command: ~/Library/Application Support/com.grammarly.ProjectLlama/GRLoginHelper.app/Contents/MacOS/GRLoginHelper cleanup [Not Loaded] us.zoom.pluginagent.plist (Zoom Video Communications, Inc. - installed 2022-09-22) Executable: /Library/Application Support/ZoomOutlookPlugin/zOutlookPluginAgent.app/Contents/MacOS/zOutlookPluginAgent User Login Items: [Loaded] AdobeResourceSynchronizer (Adobe Inc. - installed 2023-04-19) Application /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app [Not Loaded] CIJSULAgent (Canon Inc. - installed 2022-03-08) Modern Login Item /Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility Lite.app/Contents/Library/LoginItems/CIJSULAgent.app [Not Loaded] CIJSUAgent (Canon Inc. - installed 2022-03-08) Modern Login Item /Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility2.app/Contents/Library/LoginItems/CIJSUAgent.app [Running] Dropbox (Dropbox, Inc. - installed 2023-04-20) Application /Applications/Dropbox.app [Loaded] GRLoginHelper (Grammarly, Inc - installed 2023-04-28) Modern Login Item /Applications/Grammarly Desktop.app/Contents/Library/LoginItems/GRLoginHelper.app [Not Loaded] LaunchSnipHelper (App Store - installed 2017-04-06) Modern Login Item /Applications/Snip.app/Contents/Library/LoginItems/LaunchSnipHelper.app [Not Loaded] Todoist Login Helper (App Store - installed 2022-12-22) Modern Login Item /Applications/Todoist.app/Contents/Library/LoginItems/Todoist Login Helper.app [Running] Webex (Cisco - installed 2022-08-09) Application /Applications/Webex.app App Extensions: Safari extensions: Webex - ~/Library/Application Support/WebEx Folder/Add-ons/Cisco WebEx Start.app Todoist - /Applications/Todoist.app Zotero Connector - /Applications/Zotero.app Widgets: TodoistWidgets - /Applications/Todoist.app Todoist Today - /Applications/Todoist.app DesktopWidgetExtension - /Applications/Taskheat.app File providers: Dropbox - /Applications/Dropbox.app Share services: Dropbox Transfer - /Applications/Dropbox.app Todoist - /Applications/Todoist.app Finder sync extensions: Dropbox Finder Extension - ~/Desktop/Dropbox.app Dropbox Finder Extension - /Applications/Dropbox.app QuickLook Previews: EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck QuickLook Previews (legacy): SPSSQL - /Applications/IBM SPSS Statistics/SPSS Statistics.app com.ibm.spssmac.sav *.sav Internet Plug-ins: Silverlight: 5.1.41212.0 (? - installed 2016-03-13) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-03-19) AdobePDFViewer: 21.001.20145 (Adobe Systems, Inc. - installed 2021-03-19) PepperFlashPlayer: 32.0.0.465 (Adobe Inc. - installed 2022-03-08) AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (? - installed 2016-10-14) EPPEX Plugin: 10.0 (? - installed 2017-09-05) User Internet Plug-ins: CWSAssistantPlugin: 100 (Cisco - installed 2022-03-08) WebEx64: 1.1.0 (Cisco - installed 2022-03-08) Audio Plug-ins: BlackHole16ch: 0.4.0 (Existential Audio Inc. - installed 2022-06-10) MSTeamsAudioDevice: 2020.42.00.9 (Microsoft Corporation - installed 2020-10-13) ScreenflickLoopback: 1.0 (Seth Willits - installed 2019-04-22) Backup: Time Machine information is limited without Full Disk Access Destinations: J***S [Local] (Last used) 5 local snapshots Oldest local snapshot: 2022-03-12 18:00:51 Last local snapshot: 2023-05-02 19:03:10 Performance: System Load: 3.25 (1 min ago) 2.43 (5 min ago) 2.07 (15 min ago) Nominal I/O usage: 2.99 MB/s File system: 8.14 seconds Write speed: 3045 MB/s Read speed: 2412 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 6 % Idle: 91 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 29.42 % (Etresoft, Inc.) WindowServer 11.44 % (Apple) kernel_task 5.65 % (Apple) coreaudiod 2.80 % (Apple) distnoted (17) 1.14 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (17) 1.01 GB (Google LLC) EtreCheckPro 596 MB (Etresoft, Inc.) Google Chrome 164 MB (Google LLC) Microsoft Outlook 120 MB (Microsoft Corporation) Dropbox (3) 107 MB (Dropbox, Inc.) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) mDNSResponder 6 MB / 3 MB (Apple) Dropbox 534 KB / 296 KB (Dropbox, Inc.) apsd 30 KB / 201 KB (Apple) trustd 112 KB / 17 KB (Apple) rapportd 39 KB / 71 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 5 (Apple) coreaudiod 1 (Apple) distnoted (17) 1 (Apple) Webex Teams 1 (Cisco) Messages 1 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 34 MB Used RAM: 6.69 GB Cached files: 1.27 GB Available RAM: 1.31 GB Swap Used: 621 MB Software Installs (past 60 days): Install Date Name (Version) 2023-03-24 Adobe Acrobat (23.001.20093) (23.001.20093) 2023-04-01 XProtectPlistConfigData (2167) 2023-04-02 Microsoft Teams (1.00.604464) 2023-04-10 Taskheat (1.8.8) 2023-04-13 Microsoft AutoUpdate (4.58.23040900) 2023-04-19 Adobe Acrobat (23.001.20143) (23.001.20143) 2023-04-20 Microsoft PowerPoint (16.72.23040900) 2023-04-20 Microsoft Word (16.72.23040900) 2023-04-27 Microsoft Remote Desktop (10.8.2) 2023-05-01 Microsoft Excel (16.72.23040900) 2023-05-02 macOS 13.3.1 (13.3.1) 2023-05-02 RosettaUpdateAuto (1.0.0.0.1.1680373477) 2023-05-02 XProtectPayloads (97) 2023-05-02 Microsoft Outlook (16.72.23043001) Diagnostics Information (past 7-30 days): 2023-05-02 16:38:20 suggestd - High CPU Use Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd 2023-05-02 16:28:22 fileproviderd - High CPU Use Executable: /System/Library/Frameworks/FileProvider.framework/Support/fileproviderd 2023-05-02 16:27:15 intelligenceplatformd - High CPU Use Executable: /System/Library/PrivateFrameworks/IntelligencePlatformCore.framework/Versions/A/intelligenceplatformd 2023-05-02 00:35:03 fseventsd - High CPU Use (2 times) Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvents.framework/Versions/A/Support/fseventsd 2023-04-30 08:45:16 TextEdit.app - High CPU Use Executable: /System/Applications/TextEdit.app 2023-04-27 20:13:18 signpost_reporter - High CPU Use Executable: /usr/libexec/signpost_reporter 2023-04-26 17:04:51 Finder - Crash Executable: /System/Library/CoreServices/Finder.app Details: libsystem_c.dylib: abort() called 2023-04-26 16:57:08 Dropbox - Crash (3 times) Executable: /Applications/Dropbox.app Details: libsystem_c.dylib: abort() called 2023-04-25 20:11:41 WindowServer - High CPU Use Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer End of report