EtreCheck version: 5.6.4 (5222) Report generated: 2020-12-08 10:47:49 Download EtreCheck from https://etrecheck.com Runtime: 7:56 Performance: Below Average Sandbox: Enabled Full drive access: Disabled Problem: No problem - just checking Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Runaway process - A process is using a large percentage of your CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. More than one antivirus app - This computer has multiple antivirus apps installed. No Time Machine backup - Time Machine backup not found. Configuration profiles found - This computer may have configuration profiles installed. These are sometimes used by adware and malware. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Low performance - EtreCheck report took an unusually long time to run. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (13-inch, 2017, Four Thunderbolt 3 ports) MacBook Pro Model: MacBookPro14,2 3.5 GHz Dual-Core Intel Core i7 (i7-7567U) CPU: 2-core 16 RAM - Not upgradeable BANK 0/DIMM0 - 8 GB LPDDR3 2133 BANK 1/DIMM0 - 8 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 324 Video Information: Intel Iris Plus Graphics 650 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 LG Ultra HD 5120 x 2880 Drives: disk0 - APPLE SSD AP1024J 1.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 7 volumes) disk1s1 - M*****************a (APFS) [APFS Virtual drive] (Shared - 384.63 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 282 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 15.03 GB used) disk1s5s1 - Macintosh HD (APFS) (Shared - 14.94 GB used) disk1s5 - Macintosh HD (APFS) [Fusion Drive] (Shared) disk1s5s1 - Macintosh HD (APFS) (Shared - 14.94 GB used) disk1s6 - U****e (APFS) (Shared - 270 KB used) Mounted Volumes: disk1s1 - M*****************a [APFS Virtual drive] 1.00 TB (Shared - 384.63 GB used, 606.32 GB available, 584.49 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s2 - Preboot [APFS Preboot] 1.00 TB (Shared - 282 MB used, 584.49 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 1.00 TB (Shared - 15.03 GB used, 584.49 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD 1.00 TB (Shared - 14.94 GB used, 606.32 GB available, 584.49 GB free) APFS Mount point: / Read-only: Yes disk1s6 - U****e 1.00 TB (Shared - 270 KB used, 584.49 GB free) APFS Mount point: /System/Volumes/U****e Network: Interface lpss-serial1: LPSS Serial Adapter (1) Interface lpss-serial2: LPSS Serial Adapter (2) Interface en5: Thunderbolt Ethernet Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en7: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Big Sur 11.0.1 (20B29) Time since boot: About 18 days Configuration Profiles: This computer may have configuration profiles installed. Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple, Bitdefender, and Sophos Unsigned Files: Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.mingjie.mjrecorder.agent.plist Executable: /Library/Audio/Plug-Ins/HAL/MJRecorderDevice.driver/Contents/MacOS/MJRecorder-agent Details: Exact match found in the legitimate list - probably OK Running app: /Library/DropboxHelperTools/Dropbox_u501/dbkextd Details: Executable file is not accessible without Full Drive Access Plugin: /Library/Audio/Plug-Ins/HAL/MJRecorderDevice.driver Apps: 1 32-bit Applications: One 32-bit app System Extensions: [Not Loaded] com.sophos.endpoint.scanextension - version 1.0 (Sophos - 2020-11-16) Application: - version ( - ) Description: Scanning Services Kernel Extensions: /Library/Extensions SelfProtect.kext (1.2.16 - SDK 10.10) Dropbox.kext (1.13.0 - SDK 10.14) SophosFileProtection.kext (10.0.1 - SDK 10.15) SophosFileMonitor.kext (10.0.1 - SDK 10.15) SophosWebProtection.kext (10.0.1 - SDK 10.15) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 163 Apple tasks [Running] 153 Apple tasks System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 179 Apple tasks [Running] 144 Apple tasks Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-11-05) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-11-16) [Running] com.sophos.agent.plist (Sophos - installed 2020-11-26) [Running] com.sophos.home.ui.plist (Sophos - installed 2020-11-26) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-09-25) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-09-25) [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2019-05-01) [Running] com.backblaze.bzserv.plist (Backblaze - installed 2020-11-13) [Not Loaded] com.bitdefender.agent.plist (Bitdefender SRL - installed 2020-12-07) [Running] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2020-02-21) [Other] com.easeus.dataprotectbackup.plist (? 12fff45e - installed 2019-09-16) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2019-01-22) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-11-16) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-01-15) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2019-01-22) [Loaded] com.mingjie.mjrecorder.agent.plist (? 8ce67b23 - installed 2019-06-13) [Loaded] com.motionvfx.mInstaller.HelperTool.plist (Szymon Masiak - installed 2019-06-14) [Running] com.sophos.common.servicemanager.plist (Sophos - installed 2020-11-26) [Not Loaded] com.sophos.sophoscbr.plist (Sophos - installed 2020-11-16) User Launch Agents: [Loaded] com.DigiDNA.iMazing2Mac.Mini.plist (DigiDNA SARL - installed 2020-08-12) [Running] com.backblaze.bzbmenu.plist (Backblaze - installed 2020-12-07) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2020-11-12) [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-10-20) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-10-20) User Login Items: [Running] 1Password Extension Helper (App Store - installed 2020-11-25) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Extension Helper.app [Loaded] 1Password Launcher (App Store - installed 2020-11-25) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Launcher.app [Running] CCC User Agent (Bombich Software, Inc. - installed 2020-11-16) Modern Login Item /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app [Not Loaded] Evernote Helper (App Store - installed 2020-03-10) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app [Not Loaded] EvernoteLauncher (App Store - installed 2020-03-10) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteLauncher.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2019-01-22) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2019-01-22) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] Slack Login Helper (App Store - installed 2020-12-02) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app [Not Loaded] SpeedTestHelper (App Store - installed 2020-11-16) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Loaded] StartUpHelper (Spotify - installed 2019-12-12) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2020-12-02) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app Internet Plug-ins: AdobePDFViewer: 20.013.20064 (Adobe Systems, Inc. - installed 2020-11-06) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-11-06) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access Audio Plug-ins: MJRecorderDevice: 1.1 (? - installed 2019-06-13) User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Safari Extensions: 1Password (App Store - installed 2020-11-25) Evernote Web Clipper (App Store - installed 2020-12-02) Honey (App Store - installed 2020-12-07) MKPlayer (App Store - installed 2020-11-29) 3rd Party Preference Panes: Backblaze Backup (Backblaze - installed 2020-11-13) Backup: Time Machine Not Configured! 3rd party backup: Carbon Copy Cloner Performance: System Load: 19.42 (1 min ago) 54.34 (5 min ago) 77.97 (15 min ago) Nominal I/O speed: 6.84 MB/s File system: 69.91 seconds Write speed: 1512 MB/s Read speed: 1830 MB/s CPU Usage Snapshot: Type Overall System: 10 % User: 43 % Idle: 46 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 176.67 % (?) EtreCheck 14.53 % (App Store) AppleSpell 8.71 % (Apple) Activity Monitor 3.92 % (Apple) Slack 3.63 % (App Store) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Microsoft Outlook 331 MB (Microsoft Corporation) EtreCheck 298 MB (App Store) Safari 257 MB (Apple) Mail 170 MB (Apple) Dropbox 142 MB (Dropbox, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 43 MB / 10 MB (?) com.apple.WebKit.Networking.xpc 4 MB / 105 KB (Apple) Sonos 4 MB / 65 KB (Sonos, Inc.) Dropbox 3 MB / 984 KB (Dropbox, Inc.) Mail 747 KB / 14 KB (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 16 MB Used RAM: 12.73 GB Cached files: 3.25 GB Available RAM: 3.27 GB Swap Used: 11.71 GB Software Installs (past 30 days): Install Date Name (Version) 2020-11-16 macOS Big Sur (11.0.1) 2020-11-16 macOS Catalina 10.15.7 Update 2020-11-16 macOS 11.0.1 (11.0.1) 2020-11-16 Microsoft AutoUpdate 2020-11-16 Microsoft PowerPoint 2020-11-16 Microsoft OneNote 2020-11-16 Microsoft Outlook 2020-11-16 Microsoft Word 2020-11-16 Microsoft Excel 2020-11-16 GarageBand (10.4.1) 2020-11-16 Final Cut Pro (10.5.0) 2020-11-16 Pages (10.0) 2020-11-16 Numbers (10.0) 2020-11-16 Speedtest (1.18) 2020-11-16 iMovie (10.2.1) 2020-11-17 MRTConfigData (1.72) 2020-11-18 Spark (2.9.10) 2020-11-18 EtreCheck (5.6.4) 2020-11-25 1Password 7 (7.7) 2020-11-29 Disk Speed Test (3.3) 2020-11-29 MKPlayer (1.4.2) 2020-12-02 Evernote Web Clipper (1.0.11) 2020-12-02 WhatsApp (2.2047.11) 2020-12-02 Slack (4.11.3) 2020-12-02 Keynote (10.0) 2020-12-07 Honey (12.4.7) 2020-12-07 XProtectPlistConfigData (2136) 2020-12-07 CleanMyMac X (4.7.0) 2020-12-07 Bitdefender 2020-12-07 avformac Clean up: /Library/LaunchDaemons/com.easeus.dataprotectbackup.plist /Applications/EaseUS Data Recovery Wizard.app/Contents/MacOS/EaseUS Data Recovery Wizard.app/Contents/Resources/EUDataDaemon.app/Contents/MacOS/eudataback Executable not found Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. 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