EtreCheck version: 5.7.1 (5243)
Report generated: 2021-02-25 10:12:32
Download EtreCheck from https://etrecheck.com
Runtime: 3:21
Performance: Excellent
Sandbox: Enabled
Full drive access: Disabled

Problem: Other problem
Description: 
OS crashing

Major Issues:
  Anything that appears on this list needs immediate attention. 
  Adobe Flash Player installed - Adobe Flash Player is installed on this computer. This is a security risk and no longer supported.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  No Time Machine backup - Time Machine backup not found.
  Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  System modifications - There are a large number of system modifications running in the background.
  Limited drive access - More information may be available with Full Drive Access.
  Kernel extensions present - This computer has kernel extensions that may not work in the future.

Hardware Information:
  iMac (Retina 5K, 27-inch, 2017)
  iMac Model: iMac18,3
  3.4 GHz Quad-Core Intel Core i5 (i5-7500) CPU: 4-core
  8 RAM - Upgradeable
    BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400  
    BANK 0/DIMM1 - Empty   
    BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400  
    BANK 1/DIMM1 - Empty   

Video Information:
  Radeon Pro 570 - VRAM: 4 GB
    iMac (built-in) 5120 x 2880

Drives:
  disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) 
  Internal SATA 6 Gigabit Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [APFS Fusion Drive] 1000.00 GB
      disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes)
        disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 231.25 GB used)
        disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 398 MB used)
        disk2s3 - Recovery (APFS) [Recovery] (Shared)
        disk2s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used)
        disk2s5 (APFS) [APFS Container] (Shared)
          disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used)
        disk2s6 - Update (APFS) (Shared - 1 MB used)

  disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) 
  Internal PCI-Express 8.0 GT/s x2 NVM Express
    disk1s1 - EFI [EFI] 315 MB
    disk1s2 [APFS Fusion Drive] 27.69 GB
      disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes)
        disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 231.25 GB used)
        disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 398 MB used)
        disk2s3 - Recovery (APFS) [Recovery] (Shared)
        disk2s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used)
        disk2s5 (APFS) [APFS Container] (Shared)
          disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used)
        disk2s6 - Update (APFS) (Shared - 1 MB used)

Mounted Volumes:
  disk2s1 - Macintosh HD - Data [APFS Virtual drive]
    1.03 TB (Shared - 231.25 GB used, 773.62 GB available, 772.63 GB free)
    APFS
    Mount point: /System/Volumes/Data
    Encrypted

  disk2s2 - Preboot [APFS Preboot]
    1.03 TB (Shared - 398 MB used, 772.63 GB free)
    APFS
    Mount point: /System/Volumes/Preboot

  disk2s4 - VM [APFS VM]
    1.03 TB (Shared - 3.22 GB used, 772.63 GB free)
    APFS
    Mount point: /System/Volumes/VM

  disk2s5s1 - Macintosh HD [APFS Snapshot]
    1.03 TB (Shared - 15.05 GB used, 773.62 GB available, 772.63 GB free)
    APFS
    Mount point: /
    Read-only: Yes

  disk2s6 - Update
    1.03 TB (Shared - 1 MB used, 772.63 GB free)
    APFS
    Mount point: /System/Volumes/Update

Network:
  Interface en0: Ethernet
  Interface en1: Wi-Fi
    802.11 a/b/g/n/ac
  Interface en4: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge

System Software:
  macOS Big Sur 11.2.1 (20D74) 
  Time since boot: About a day

Notifications:
  Notifications not available without Full Drive Access.

Security:
  Gatekeeper: Enabled
  System Integrity Protection: Enabled

  Antivirus software: Apple and AVG

  Security Risk! - Adobe Flash Player installed!

Unsigned Files:
  Launchd: ~/Library/LaunchAgents/com.leadertech.PowerRegister.AVD1.386d42f9a6f43237a3ef3161d0d8261c.plist
    Executable: /Applications/Sibelius 7.5.app/Contents/Resources/SibeliusRegistration.app/Contents/Resources/SibeliusRegReminder.app/Contents/MacOS/SibeliusRegReminder
    Details: Close match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.avg.hub.schedule.plist
    Executable: /Library/Application Support/AVGHUB/com.avg.hub.app/Contents/scripts/schedule.sh --ttl 14400
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.avg.uninstall.plist
    Executable: /Library/Application Support/AVGAntivirus/autouninstall/autouninstall.sh
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.avg.update.plist
    Executable: /Applications/AVGAntivirus.app/Contents/Backend/scripts/update/update.sh
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchAgents/com.avg.userinit.plist
    Executable: /Applications/AVGAntivirus.app/Contents/Backend/hub/userinit.sh
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/Application Support/AVGHUB/com.avg.hub.app/Contents/scripts/com.avg.hub.schedule.plist
    Executable: /Library/Application Support/AVGHUB/com.avg.hub.app/Contents/scripts/schedule.sh --ttl 14400
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.avg.init.plist
    Executable: /Applications/AVGAntivirus.app/Contents/Backend/hub/init.sh
    Details: Exact match found in the legitimate list - probably OK

  Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist
    Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded
    Details: Exact match found in the legitimate list - probably OK

  Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist
    Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist
    Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer
    Details: Exact match found in the legitimate list - probably OK

  Safari Extension: Webex Meetings

  Apps: 2


System Extensions:
  [Running] AVG Antivirus System Extension - version 1.2.74 (AVG Technologies CZ, s.r.o. - 2020-12-14)
    Application: /Applications/AVGAntivirus.app - version 1.2.74 ( - )

Kernel Extensions:
  /Applications/AVGAntivirus.app
    AVGFileShield.kext - com.avg.FileShield (4.0.0 - SDK 10.16)
    AVGPacketForwarder.kext - com.avg.PacketForwarder (2.1 - SDK 10.16)

  /Applications/Private Internet Access.app
    PiaKext.kext - com.privateinternetaccess.PiaKext (1.0 - SDK 10.14)

System Launch Agents:
  [Not Loaded]  18 Apple tasks
  [Loaded]  170 Apple tasks
  [Running]  142 Apple tasks
  [Other]  One Apple task

System Launch Daemons:
  [Not Loaded]  36 Apple tasks
  [Loaded]  174 Apple tasks
  [Running]  149 Apple tasks
  [Other]  One Apple task

Launch Agents:
  [Not Loaded] com.avg.hub.plist (AVG Technologies CZ, s.r.o. - installed 2020-12-18)
  [Loaded] com.avg.userinit.plist (? 3ed33f6f  - installed 2020-12-16)
  [Running] com.avid.avidlink.plist (Avid Technology Inc - installed 2020-01-15)
  [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-02-02)
  [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-02-17)

Launch Daemons:
  [Loaded] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-05-22)
  [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc  - installed 2019-10-05)
  [Not Loaded] com.avg.hub.schedule.plist (? a81c8beb  - installed 2020-12-18)
  [Not Loaded] com.avg.hub.xpc.plist (AVG Technologies CZ, s.r.o. - installed 2020-12-18)
  [Loaded] com.avg.init.plist (? b7d61217  - installed 2020-12-16)
  [Loaded] com.avg.uninstall.plist (? 70fb3cd  - installed 2020-12-16)
  [Loaded] com.avg.update.plist (? 3d634b49  - installed 2020-12-16)
  [Loaded] com.ea.origin.ESHelper.plist (EA Swiss Sarl - installed 2021-02-19)
  [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-02-02)
  [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-02-02)
  [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-02-17)
  [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-10-12)
  [Running] com.privateinternetaccess.vpn.daemon.plist (London Trust Media Incorporated - installed 2020-11-26)

User Launch Agents:
  [Loaded] com.ea.origin.WebHelper.plist (EA Swiss Sarl - installed 2021-02-24)
  [Loaded] com.google.keystone.agent.plist (? 0  - installed 2020-10-19)
  [Loaded] com.google.keystone.xpcservice.plist (? 0  - installed 2020-10-19)
  [Other] com.leadertech.PowerRegister.AVD1.386d42f9a6f43237a3ef3161d0d8261c.plist (? 0  - installed 2019-11-23)
  [Running] com.privateinternetaccess.vpn.client.plist (London Trust Media Incorporated - installed 2019-08-19)

User Login Items:
  [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-02-02)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app

  [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-02-02)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app

  [Not Loaded] HP Device Monitor (HP Inc. - installed 2018-01-11)
    Modern Login Item
    /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app

  [Not Loaded] HP Product Research (HP Inc. - installed 2018-01-11)
    Modern Login Item
    /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app

Internet Plug-ins:
  FlashPlayer-10.6: 32.0.0.387 (Adobe Inc. - installed 2020-07-13)
  Flash Player: 32.0.0.387 (Adobe Inc. - installed 2020-07-13)

User Internet Plug-ins:
  User Internet Plug-ins need Full Drive Access

User Audio Plug-ins:
  User Audio Plug-ins need Full Drive Access

User iTunes Plug-ins:
  User iTunes Plug-ins need Full Drive Access

Safari Extensions:
  Webex Meetings (? - installed 2021-02-08)

Backup:
  Time Machine Not Configured!

Performance:
  System Load: 2.43 (1 min ago) 2.54 (5 min ago) 2.34 (15 min ago)
  Nominal I/O speed: 0.77 MB/s
  File system: 39.06 seconds
  Write speed: 723 MB/s
  Read speed: 1311 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 11 %
  User: 17 %
  Idle: 72 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  Other processes 61.89 % (?)
  EtreCheck 19.41 % (App Store)
  trustd 16.92 % (Apple)
  firefox 6.55 % (Mozilla Corporation)
  Avid Link 1.81 % (Avid Technology Inc)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  firefox 336 MB (Mozilla Corporation)
  EtreCheck 214 MB (App Store)
  App Store 183 MB (Apple)
  Private Internet Access 178 MB (London Trust Media Incorporated)
  AvidAppManHelper 136 MB (Avid Technology Inc)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  Other processes 15 MB / 4 MB (?)
  firefox 1 MB / 112 KB (Mozilla Corporation)
  zoom.us 30 KB / 17 KB (Zoom Video Communications, Inc.)
  assistantd 6 KB / 2 KB (Apple)
  rapportd 2 KB / 989 B (Apple)

Virtual Memory Information:
  Physical RAM: 8 GB

  Free RAM: 19 MB
  Used RAM: 5.89 GB
  Cached files: 2.09 GB

  Available RAM: 2.11 GB
  Swap Used: 102 MB

Software Installs (past 30 days):
  Install Date Name (Version)
  2021-02-03 macOS 11.2 (11.2)
  2021-02-09 Microsoft Edge
  2021-02-10 macOS 11.2.1 (11.2.1)
  2021-02-17 Microsoft AutoUpdate
  2021-02-23 MRTConfigData (1.74)
  2021-02-23 XProtectPlistConfigData (2140)
  2021-02-25 EtreCheck (5.7.1)

Diagnostics Information (past 7-30 days):
  Directory /Library/Logs/DiagnosticReports is not accessible.
  Enable Full Drive Access to see more information.

End of report