EtreCheckPro version: 6.3.2 (6D017) Report generated: 2020-10-01 12:26:16 Download EtreCheckPro from https://etrecheck.com Runtime: 4:46 Performance: Good Problem: Computer is too slow Description: Computer is extremely slow opening applications , opening Mail etc.. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (27-inch, Late 2013) iMac Model: iMac14,2 3.2 GHz Intel Core i5 (i5-4570) CPU: 4-core 8 RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 BANK 0/DIMM1 - Empty BANK 1/DIMM1 - Empty Video Information: NVIDIA GeForce GT 755M - VRAM: 1 GB iMac 1280 x 720 Drives: disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 139.62 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 44 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 511 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 4.29 GB used) disk2 - ADATA HV620 1.00 TB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - T**********e (Journaled HFS+) 999.86 GB (403.24 GB used) Mounted Volumes: disk1s1 - Macintosh HD 1000.00 GB (Shared - 139.62 GB used, 859.59 GB available, 855.32 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 4.29 GB used, 855.32 GB free) APFS Mount point: /private/var/vm disk2s2 - T**********e 999.86 GB (403.24 GB used, 596.62 GB free) Journaled HFS+ Mount point: /Volumes/T**********e Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en5: iPhone Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 4.54 GB available File sharing: Enabled Remote Management: Enabled Screen sharing: Enabled System Software: macOS Mojave 10.14.6 (18G6032) Time since boot: About an hour Notifications: Trend Micro WiFi Protection.app one notification (one scheduled) Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes File sharing: Enabled Remote Management: Enabled Screen sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.abbott.FreeStyleLibreMAS.plist Executable: /Applications/FreeStyle Libre/FreeStyle Libre.app/Contents/MacOS/MAS.FreeStyleLibre Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.abbott.MASLaunchClient.FreeStyleLibre.plist Executable: /Applications/FreeStyle Libre/FreeStyle Libre.app/Contents/MacOS/MASLaunchClient.FreeStyleLibre -x Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.logmein.raupdate.plist Executable: /Library/Application Support/LogMeIn/update/raupdate ' /s' Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.sec.faxdb.plist Executable: /Library/Printers/Samsung/Fax/FaxDB/faxdbd Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.nchsoftware.expressinvoice.agent.plist Executable: ~/Library/NCH Software/ExpressInvoice/ExpressInvoiceAgent -service Details: Exact match found in the legitimate list - probably OK Running app: /Library/Printers/Brother/Utilities/Server/USBserver.app/Contents/MacOS/USBserver Running app: /Library/Printers/Brother/Utilities/Server/NETserver.app/Contents/MacOS/NETserver Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugin Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Flash Player.plugin Plugin: /Library/Internet Plug-Ins/LogMeIn.plugin Plugin: /Library/Internet Plug-Ins/LogMeInSafari64.plugin Plugin: ~/Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin Apps: 7 32-bit Applications: 96 32-bit apps Kernel Extensions: /Library/Application Support/LogMeIn/drivers [Loaded] LogMeInSoundDriver.kext (4.1.9899) /System/Library/Extensions [Not Loaded] ProlificUsbSerial.kext (1.2.1) Startup Items: DynDNSUpdater Path: /Library/StartupItems/DynDNSUpdater System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 213 Apple tasks [Running] 71 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 223 Apple tasks [Running] 76 Apple tasks [Other] One Apple task Launch Agents: [Running] com.abbott.MASLaunchClient.FreeStyleLibre.plist (? 104c2c54 - installed 2016-01-19) [Running] com.brother.LOGINserver.plist (? a1772de2 - installed 2015-11-09) [Other] com.logmein.LMILaunchAgentFixer.plist (? 2c91a132 - installed 2014-07-03) [Not Loaded] com.logmein.logmeingui.plist (LogMeIn, Inc. - installed 2018-12-22) [Not Loaded] com.logmein.logmeinguiagent.plist (LogMeIn, Inc. - installed 2018-12-22) [Not Loaded] com.logmein.logmeinguiagentatlogin.plist (LogMeIn, Inc. - installed 2018-12-22) Launch Daemons: [Running] com.abbott.FreeStyleLibreMAS.plist (? 1fe9905 - installed 2019-09-03) [Loaded] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-08-25) [Not Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-09-10) [Not Loaded] com.logmein.logmeinserver.plist (LogMeIn, Inc. - installed 2018-12-22) [Loaded] com.logmein.raupdate.plist (? 7133201d - installed 2014-07-03) [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2016-08-29) [Running] com.sec.faxdb.plist (? 91b619f6 - installed 2014-10-21) User Launch Agents: [Loaded] com.adobe.ARM.***.plist (Adobe Systems, Inc. - installed 2017-11-01) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-30) [Running] com.nchsoftware.expressinvoice.agent.plist (? 0 - installed 2017-09-27) User Login Items: [Not Loaded] Any.do Login Helper (App Store - installed 2020-07-12) Modern Login Item /Applications/Any.do.app/Contents/Library/LoginItems/Any.do Login Helper.app [Not Loaded] HousepartyHelper (App Store - installed 2020-05-29) Modern Login Item /Applications/Houseparty.app/Contents/Library/LoginItems/HousepartyHelper.app [Not Loaded] helper (App Store - installed 2020-04-05) Modern Login Item /Applications/Trend Micro WiFi Protection.app/Contents/Library/LoginItems/helper.app [Not Loaded] PhotoStreamAgent (App Store - installed 2016-06-27) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Not Loaded] HP Device Monitor (Hewlett Packard - installed 2014-10-21) Modern Login Item /Library/Printers/hp/Utilities/HP Utility.app/Contents/Library/LoginItems/HP Device Monitor.app Internet Plug-ins: FlashPlayer-10.6: 32.0.0.433 (? - installed 2020-09-09) AdobePDFViewerNPAPI: 11.0.23 (Adobe Systems, Inc. - installed 2018-06-27) AdobePDFViewer: 11.0.23 (Adobe Systems, Inc. - installed 2018-06-27) Flash Player: 32.0.0.433 (? - installed 2020-09-09) ZoomUsPlugIn: 4.6.10 (20041.0408) (Zoom Video Communications, Inc. - installed 2020-04-12) LogMeIn: 1.0.530 (? - installed 2011-01-10) LogMeInSafari64: 1.0.530 (? - installed 2011-01-10) iPhotoPhotocast: 7.0 (Apple - installed 2008-11-17) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-09-20) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2020-09-29) AirPlay: 2.0 (Apple - installed 2020-09-29) AppleAVBAudio: 760.6 (Apple - installed 2019-09-20) BridgeAudioSP: 5.52 (Apple - installed 2020-09-29) iSightAudio: 7.7.3 (Apple - installed 2019-09-20) 3rd Party Preference Panes: Flash Player (Adobe Inc. - installed 2020-08-25) Backup: Time Machine information not available without Full Drive Access. 8 local snapshots Oldest local snapshot: 2020-09-30 14:53:15 Last local snapshot: 2020-10-01 12:06:36 Performance: System Load: 1.70 (1 min ago) 1.28 (5 min ago) 1.26 (15 min ago) Nominal I/O speed: 3.55 MB/s File system: 24.70 seconds Write speed: 121 MB/s Read speed: 158 MB/s CPU Usage Snapshot: Type Overall System: 5 % User: 5 % Idle: 90 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 6.76 % (Etresoft, Inc.) kernel_task 5.66 % (Apple) mdworker_shared (11) 4.71 % (Apple) WindowServer 3.80 % (Apple) backupd 2.98 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 552 MB (Etresoft, Inc.) mdworker_shared (14) 479 MB (Apple) com.apple.WebKit.WebContent (2) 168 MB (Apple) Mail 145 MB (Apple) Safari 120 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Mail 698 KB / 24 KB (Apple) mDNSResponder 164 KB / 113 KB (Apple) CalendarAgent 9 KB / 6 KB (Apple) netbiosd 9 KB / 6 KB (Apple) apsd 6 KB / 7 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) backupd 3 (Apple) mds 2 (Apple) WindowServer 2 (Apple) mdworker_shared (14) 1 (Apple) mds_stores 1 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 369 MB Used RAM: 6.28 GB Cached files: 1.36 GB Available RAM: 1.72 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-09-09 XProtectPlistConfigData (2130) 2020-09-09 Adobe Flash Player (32.0.0.433) 2020-09-17 Safari (14.0) 2020-09-29 Security Update 2020-005 (10.14.6) 2020-09-29 Mobile Device (1.0.0.0) Clean up: /Library/LaunchAgents/com.logmein.LMILaunchAgentFixer.plist /Library/Application Support/LogMeIn/bin/LMILaunchAgentFixer.app/Contents/MacOS/LMILaunchAgentFixer Executable not found Diagnostics Information (past 7-30 days): End of report