EtreCheckPro version: 6.4.4 (6E015) Report generated: 2021-05-02 21:32:53 Download EtreCheckPro from https://etrecheck.com Runtime: 3:36 Performance: Excellent Problem: Computer is too slow Description: BigSur too slow. WindowServer and kernel_task processes always on top of the CPU using a lot of computer resources. Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Time Machine auto backup disabled - Time Machine auto backups are disabled. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (13-inch, 2016, Two Thunderbolt 3 ports) MacBook Pro Model: MacBookPro13,1 2,4 GHz Dual-Core Intel Core i7 (i7-6660U) CPU: 2-core 16 GB RAM - Not upgradeable BANK 0/DIMM0 - 8 GB LPDDR3 1867 BANK 1/DIMM0 - 8 GB LPDDR3 1867 Battery: Health = Normal - Cycle count = 2 Video Information: Intel Iris Graphics 540 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0512J 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (Shared - 15.35 GB used) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.35 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 286 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 622 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 - M******************s (APFS) [APFS Virtual drive] (Shared - 24.71 GB used) disk1s6 - Update (APFS) (Shared - 537 KB used) Mounted Volumes: disk1s1s1 - Macintosh HD [APFS Snapshot] 499.96 GB (Shared - 15.35 GB used, 460.94 GB available, 457.76 GB free) APFS Mount point: / Read-only: Yes disk1s2 - Preboot [APFS Preboot] 499.96 GB (Shared - 286 MB used, 457.76 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 499.96 GB (Shared - 1.07 GB used, 457.76 GB free) APFS Mount point: /System/Volumes/VM disk1s5 - M******************s [APFS Virtual drive] 499.96 GB (Shared - 24.71 GB used, 460.94 GB available, 457.76 GB free) APFS Mount point: /System/Volumes/Data disk1s6 - Update 499.96 GB (Shared - 537 KB used, 457.76 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en3: USB 10/100/1000 LAN Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 4.78 GB available System Software: macOS Big Sur 11.3 (20E232) Time since boot: Less than an hour Notifications: EtreCheckPro.app one notification Cisco AnyConnect Secure Mobility Client Notification.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.microsoft.fresno.uninstall.plist Executable: /Library/Application Support/Microsoft/Defender/uninstall/uninstall --post-uninstall-hook System Extensions: [Running] Microsoft Defender ATP Network Extension - version 101.27.50 (Microsoft Corporation - 2021-04-15) Application: /Applications/Microsoft Defender ATP.app - version 101.27.50 (Microsoft Corporation - 2021-04-30) Description: MdAtp Network Filter extension [Running] Microsoft Defender ATP Endpoint Security Extension - version 101.27.50 (Microsoft Corporation - 2021-04-15) Application: /Applications/Microsoft Defender ATP.app - version 101.27.50 (Microsoft Corporation - 2021-04-30) Description: MdAtp Endpoint Security extension [Running] Cisco AnyConnect Socket Filter Extension - version 4.9.03047 (Cisco - 2020-10-09) Application: /Applications/Cisco/Cisco AnyConnect Socket Filter.app - version 4.9.03047 (Cisco - 2021-04-30) Description: This system extension provides socket filter capabilities. Kernel Extensions: /Applications/Microsoft Defender ATP.app [Not Loaded] wdavkext.kext - com.microsoft.wdavkext (101.27.50) /Library/Application Support/Cisco/AnyConnect Secure Mobility Client [Not Loaded] acsock.kext - com.cisco.kext.acsock (4.9.0 - SDK 10.14) System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 192 Apple tasks [Running] 125 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 192 Apple tasks [Running] 132 Apple tasks [Other] One Apple task Launch Agents: [Loaded] com.cisco.anyconnect.gui.plist (Cisco - installed 2021-04-30) [Loaded] com.cisco.anyconnect.notification.plist (Cisco - installed 2021-04-30) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-04-30) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-04-30) [Running] com.microsoft.wdav.tray.plist (Microsoft Corporation - installed 2021-04-30) Launch Daemons: [Running] com.cisco.anyconnect.vpnagentd.plist (Cisco - installed 2020-10-09) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-04-30) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-04-30) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-04-30) [Running] com.microsoft.fresno.plist (Microsoft Corporation - installed 2021-04-30) [Loaded] com.microsoft.fresno.uninstall.plist (? b5af944f - installed 2021-04-30) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2021-04-12) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-04-30) User Login Items: [Not Loaded] AppCleaner SmartDelete (Julien Ramseier - installed 2021-02-02) Modern Login Item /Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-04-30) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-04-30) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app Backup: Auto backup: No Volumes being backed up: Macintosh HD: Disk size: 499.96 GB - Disk used: 42.20 GB Destinations: Data [Network] (Last used) Total size: 1.90 TB Total number of backups: 13 Oldest backup: 2021-03-26 12:17:41 Last backup: 2021-04-30 17:56:56 2 local snapshots Oldest local snapshot: 2021-05-01 21:32:22 Last local snapshot: 2021-05-01 22:32:27 Performance: System Load: 1.64 (1 min ago) 7.53 (5 min ago) 5.98 (15 min ago) Nominal I/O speed: 0.01 MB/s File system: 56.28 seconds Write speed: 2123 MB/s Read speed: 948 MB/s CPU Usage Snapshot: Type Overall System: 5 % User: 14 % Idle: 81 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 16.90 % (Etresoft, Inc.) kernel_task 2.52 % (Apple) WindowServer 2.44 % (Apple) com.apple.WebKit.WebContent (8) 2.06 % (Apple) Safari 1.18 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) MTLCompilerService (40) 1.04 GB (Apple) com.apple.WebKit.WebContent (8) 713 MB (Apple) EtreCheckPro 579 MB (Etresoft, Inc.) wdavdaemon_unprivileged 385 MB (Microsoft Corporation) kernel_task 261 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 343 KB / 44 KB (Apple) homed 85 KB / 7 KB (Apple) cloudd 22 KB / 6 KB (Apple) rapportd 16 KB / 8 KB (Apple) apsd 10 KB / 12 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 6 (Apple) com.apple.WebKit.WebContent (8) 2 (Apple) Safari 1 (Apple) Dock 1 (Apple) epsext 0 (Microsoft Corporation) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 6.56 GB Used RAM: 5.40 GB Cached files: 4.04 GB Available RAM: 10.60 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-04-30 macOS 11.3 (11.3) 2021-04-30 MRTConfigData (1.78) 2021-04-30 XProtectPlistConfigData (2145) 2021-04-30 Microsoft Edge (90.0.818.51) 2021-04-30 Microsoft Office (16.48.21041102) 2021-04-30 Microsoft Teams (1.00.408872) 2021-04-30 Microsoft Defender ATP (101.27.50) 2021-04-30 AnyConnect Secure Mobility Client (4.9.03047) 2021-05-01 The Unarchiver (4.3.3) Diagnostics Information (past 7-30 days): 2021-05-02 19:56:14 Kernel Panic Details: panic(cpu 2 caller 0xffffff8004dc52a6): Kernel trap at 0xffffff80066ad 4ac, type 14=page fault, registers: 2021-05-02 01:24:53 com.apple.WebKit.WebContent High CPU Use Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2021-05-01 22:51:31 backupd High CPU Use Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd 2021-04-30 22:35:13 mds Crash Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds Details: dyld3 mode -[MDSVolumeFMWQueue pushFMWEvent:withFilter:isLocalOnly:] (/System/Vol umes/Data/SWE/macOS/BuildRoots/2288acc43c/Library/Caches/com.apple.xbs /Sources/Spotlight/Spotlight-2150.16/spotlight/server/MDSVolume/MDSVol umeFMWQueue.m:4884) failed assertion -- Source path not nul terminated , type:1 9 2021-04-30 19:19:52 Microsoft Defender ATP.app Crash (3 times) Executable: /Applications/Microsoft Defender ATP.app Details: crashed on child side of fork pre-exec End of report