EtreCheckPro version: 6.8.0 (68018) Report generated: 2023-02-27 19:27:06 Download EtreCheckPro from https://etrecheck.com Runtime: 3:16 Performance: Excellent Problem: Other problem Description: Computer shuts down randomly when thunderbolt cables are not attached. Major Issues: Anything that appears on this list needs immediate attention. Security updates disabled - Security updates are disabled. This computer is at risk of malware infection. Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection. Obsolete hardware - This computer may be considered obsolete. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Stuck iCloud - This computer has pending iCloud transfers. Apps crashing - There have been numerous app crashes. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (Retina, 15-inch, Late 2013) Status: Obsolete MacBook Pro Model: MacBookPro11,3 2.6 GHz Quad-Core Intel Core i7 (i7-4960HQ) CPU: 4-core 16 GB RAM - Not upgradeable BANK 0/DIMM0 - 8 GB DDR3 1600 BANK 1/DIMM0 - 8 GB DDR3 1600 Battery: Health = Normal - Cycle count = 54 Video Information: Intel Iris Pro - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 NVIDIA GeForce GT 750M - VRAM: 2 GB Drives: disk0 - APPLE SSD SM1024F 1.00 TB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 5 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (826.46 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (110 MB used) disk1s3 - Recovery (APFS) [Recovery] (1.05 GB used) disk1s4 - VM (APFS) [APFS VM] (1.07 GB used) disk1s5 - Macintosh HD (APFS) (11.26 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 826.46 GB Shared values Size: 1.00 TB Free: 160.19 GB Available: 367.06 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /private/var/vm Used: 1.07 GB Shared values Size: 1.00 TB Free: 160.19 GB disk1s5 - Macintosh HD Filesystem: APFS Mount point: / Read-only: Yes Used: 11.26 GB Shared values Size: 1.00 TB Free: 160.19 GB Available: 367.06 GB Network: Interface usbmodem14201: Motorola V3m Interface usbmodem14101: Motorola V3m 2 Interface en3: Thunderbolt Ethernet Interface fw0: Thunderbolt FireWire Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 2.39 GB available iCloud Status: 27 pending files System Software: macOS Catalina 10.15.7 (19H2026) Time since boot: Less than an hour Notifications: EtreCheckPro.app 3 notifications Creative Cloud.app one notification CCC User Agent.app 3 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Security Updates: Disabled Antivirus software: Malwarebytes Unsigned Files: Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Plugin: /Library/Internet Plug-Ins/EPPEX Plugin.plugin Preference panel: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 10 Applications: 581 apps 520 x86-only apps 15 unsigned apps Kernel Extensions: /Applications/Parallels Desktop.app [Not Loaded] prl_hypervisor.kext - com.parallels.kext.hypervisor (18.1.0 53311 - SDK 10.11) [Not Loaded] prl_netbridge.kext - com.parallels.kext.netbridge (18.1.0 53311 - SDK 10.9) [Not Loaded] prl_usb_connect.kext - com.parallels.kext.usbconnect (18.1.0 53311 - SDK 10.9) [Not Loaded] prl_vnic.kext - com.parallels.kext.vnic (18.1.0 53311 - SDK 10.9) /Applications/Wondershare Filmora9.app [Not Loaded] SystemAudioRecorder.kext - com.Perfect.Driver.SystemAudioRecorder (1.1.0 - SDK 10.9) /Library/Application Support/Blackmagic Design/Blackmagic DeckLink/Universal Extensions [Not Loaded] BlackmagicIO.kext - com.blackmagic-design.driver.BlackmagicIO (12.0 - SDK 10.16) /Library/Application Support/CleverFiles/BackService.app [Not Loaded] SecureDisk.kext - com.cleverfiles.SecureDisk (1.0 - SDK 10.12) /Library/Extensions [Not Loaded] DeckLink_Driver.kext - com.blackmagic-design.desktopvideo.iokit.driver (12.0 - SDK 10.14) [Not Loaded] Blackmagic_Multibridge_Driver.kext - com.blackmagic-design.desktopvideo.multibridge.iokit.driver (12.0 - SDK 10.16) [Not Loaded] BlackmagicUsbIO.kext - com.blackmagic-design.driver.BlackmagicUsbIO (12.0 - SDK 10.14) [Not Loaded] ContourShuttle.kext - com.contourdesign.driver.shuttle (2.2) [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.2.7) [Not Loaded] Dropbox.kext - com.getdropbox.dropbox.kext (1.16.0 - SDK 10.17) [Loaded] ufsd_NTFS.kext - com.paragon-software.filesystems.ntfs (15.5.106 - SDK 10.10) ~/Desktop/1 Utilz/Toast 18 Titanium/Live Screen Capture.app [Not Loaded] Soundflower.kext - com.Cycling74.driver.Soundflower (1.6.7 - SDK 10.7) ~/Library/Services/ToastIt.service/Contents/MacOS [Not Loaded] TDIXController64.kext - com.roxio.TDIXController (3.0 - SDK 10.10) System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 184 Apple tasks [Running] 119 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 183 Apple tasks [Running] 115 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-01-07) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-01-07) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2022-10-01) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Running] com.adobe.agsservice.plist (Adobe Inc. - installed 2022-10-12) Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService [Running] com.blackmagic-design.DesktopVideoHelper.plist (Blackmagic Design Inc - installed 2021-04-30) Executable: /Library/Application Support/Blackmagic Design/Blackmagic DeckLink/DesktopVideoHelper [Loaded] com.blackmagic-design.desktopvideo.XPCService.plist (Blackmagic Design Inc - installed 2021-01-14) Executable: /Library/Application Support/Blackmagic Design/Blackmagic DeckLink/com.blackmagic-design.desktopvideo.DeckLinkHardwareXPCService.xpc/Contents/MacOS/com.blackmagic-design.desktopvideo.DeckLinkHardwareXPCService [Running] com.blackmagic-design.streaming.BMDStreamingServer.plist (Blackmagic Design Inc - installed 2021-01-14) Executable: /Library/Application Support/Blackmagic Design/Streaming/BMDStreamingAPI.bundle/Contents/MacOS/BMDStreamingServer [Loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2021-10-16) Executable: /Library/PrivilegedHelperTools/com.bombich.ccchelper [Running] com.cleverfiles.cfbackd.plist (Justin Johnson - installed 2019-07-25) Executable: /Library/Application Support/CleverFiles/BackService.app/Contents/MacOS/cfbackd [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2023-02-10) Command: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app/Contents/MacOS/RTProtectionDaemon -i 05C0B8D3-A50A-4BFA-AFDE-3C70865D1A25.pkg [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2023-02-10) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/SettingsDaemon.app/Contents/MacOS/SettingsDaemon [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed 2021-04-07) Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool [Running] com.paragon-software.installer.plist (Paragon Software GmbH - installed 2019-07-26) Executable: /Library/PrivilegedHelperTools/com.paragon-software.installer [Loaded] com.paragon-software.ntfs.loader.plist (Apple - installed 2022-07-09) Command: /sbin/kextload /Library/Extensions/ufsd_NTFS.kext [Running] com.paragon-software.ntfsd.plist (Paragon Software GmbH - installed 2020-04-20) Executable: /Library/Application Support/Paragon Software/com.paragon-software.ntfsd [Loaded] com.parallels.toolbox.CleanDriveHelper.plist (Parallels International GmbH - installed 2020-12-23) Executable: /Library/PrivilegedHelperTools/com.parallels.toolbox.CleanDriveHelper [Loaded] com.parallels.toolbox.UninstallAppsHelper.plist (Parallels International GmbH - installed 2021-02-13) Executable: /Library/PrivilegedHelperTools/com.parallels.toolbox.UninstallAppsHelper [Loaded] com.waves.central.InstlHelper.plist (Waves Inc - installed 2023-02-10) Executable: /Library/PrivilegedHelperTools/com.waves.central.InstlHelper [Loaded] com.wdc.WDPrivilegedHelper.plist (Not signed - installed 2018-10-10) Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper [Loaded] jp.co.canon.MasterInstaller.plist (Not signed - installed 2019-09-16) Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2021-12-18) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-07-23) Command: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-07) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2022-10-01) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2022-10-12) Command: /Library/Application Support/Adobe/AdobeGCClient/AGMService -mode=logon [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-10-12) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2023-02-13) Command: /usr/bin/open -a '/Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app' [Running] com.blackmagic-design.DesktopVideoUpdater.plist (Blackmagic Design Inc - installed 2021-01-14) Executable: /Library/Application Support/Blackmagic Design/Blackmagic DeckLink/Desktop Video Updater.app/Contents/MacOS/DesktopVideoUpdater [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2021-10-14) Executable: /Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agent.app/Contents/MacOS/EPSON Software Updater Agent [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2021-01-08) Executable: /Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2021-01-08) Executable: /Library/Application Support/EPSON/Scanner/ScannerMonitor/Epson Scanner Monitor.app/Contents/MacOS/Epson Scanner Monitor [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2023-02-10) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/FrontendAgent.app/Contents/MacOS/FrontendAgent [Not Loaded] com.oracle.java.Java-Updater.plist (Not signed - installed 2021-04-07) Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck [Running] com.paragon-software.ntfs.notification-agent.plist (Paragon Software GmbH - installed 2020-03-17) Executable: /Library/Application Support/Paragon Software/com.paragon-software.ntfs.notification-agent.app/Contents/MacOS/NotificationAgent [Running] com.waves.wls.agent.plist (Waves Inc - installed 2023-02-10) Executable: /Library/Application Support/Waves/WavesLocalServer/WavesLocalServer.bundle/Contents/MacOS/WavesLocalServer User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-07-23) Command: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=scheduled [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-10-12) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-10-26) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-26) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost User Login Items: [Running] AdobeResourceSynchronizer (Adobe Inc. - installed 2023-01-24) Application /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app [Running] CIJSULAgent (Canon Inc. - installed 2019-09-16) Modern Login Item /Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility Lite.app/Contents/Library/LoginItems/CIJSULAgent.app [Running] CanonIJExtendedSurveyLaunchAgent (Canon Inc. - installed 2019-09-16) Modern Login Item /Applications/Canon Utilities/Inkjet Extended Survey Program/Inkjet Extended Survey Program.app/Contents/MacOS/ESPController.app/Contents/Library/LoginItems/CanonIJExtendedSurveyLaunchAgent.app [Not Loaded] CCC User Agent (Bombich Software, Inc. - installed 2021-10-16) Modern Login Item /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app [Loaded] FSMenuAppLoginItemHelper (Paragon Software GmbH - installed 2020-04-20) Modern Login Item /Applications/NTFS for Mac.app/Contents/Library/LoginItems/FSMenuAppLoginItemHelper.app [Running] Parallels Toolbox (Parallels International GmbH - installed 2023-02-22) Application /Applications/Parallels Toolbox.app [Loaded] Parallels Tool Launcher (Parallels International GmbH - installed 2023-02-22) Application /Applications/Parallels Toolbox.app/Contents/Applications/Parallels Tool Launcher.app [Not Loaded] SpeedTestHelper (App Store - installed 2023-02-01) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Loaded] WDDriveUtilityHelper (Western Digital Corporation Branded Products Group - installed 2019-06-25) Application /Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2023-02-22) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app [Running] YTD Helper (Greentree Applications SRL - installed 2022-05-09) Modern Login Item /Applications/YTD.app/Contents/Library/LoginItems/YTD Helper.app [Loaded] Dropbox (Dropbox, Inc. - installed 2023-02-23) Application ~/.Trash/Dropbox.app [Loaded] gfxCardStatus (Cody Krieger - installed 2020-12-16) Application ~/.Trash/gfxCardStatus.app [Not Loaded] AppCleaner SmartDelete (Julien Ramseier - installed 2019-06-21) Modern Login Item ~/Desktop/1 Utilz/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app [Running] Android File Transfer Agent (Google, Inc. - installed 2020-09-28) Application ~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app App Extensions: Safari extensions: PayPal Honey - /Applications/PayPal Honey.app Capital One Shopping - /Applications/Capital One Shopping.app Screenshot Page Safari Extension - /Applications/Parallels Toolbox.app/Contents/Applications/Screenshot Page.app "Open In" button for Internet Explorer - /Applications/Parallels Desktop.app Finder sync extensions: Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app Share services: Send with Windows Email App - /Applications/Parallels Desktop.app Plugins: Parallels VMs - /Applications/Parallels Desktop.app QuickLook Previews (legacy): DropboxQL - ~/Library/QuickLook/DropboxQL.qlgenerator com.adobe.illustrator.ai-image *.ai public.text org.oasis-open.opendocument.spreadsheet *.ods org.oasis-open.opendocument.presentation *.odp ExeQL - /Applications/Parallels Desktop.app com.microsoft.windows-executable *.exe ParallelsQL - /Applications/Parallels Desktop.app com.parallels.vm.vmpackage.packed *.pvmp com.parallels.vm.vmpackage *.pvm com.parallels.vm.macvmpackage *.macvm com.vmware.foreign.pvm com.parallels.vm.vmpackage.compressed *.pvmz Cinema 4D - /Applications/Maxon Cinema 4D R22/Cinema 4D.app net.maxon.cinema4d.c4d *.c4d Cinema 4D - /Applications/Maxon Cinema 4D R21/Cinema 4D Lite.app supported_uti_type BlackmagicRaw - /Applications/Blackmagic RAW/Blackmagic RAW Player.app com.blackmagic-design.braw-movie *.braw QLPCD - /Applications/Epson Software/Print CD.app jp.co.epson.printcd.document.2 *.printcd2 jp.co.epson.printcd.document.1 jp.co.epson.mpq.document *.emq Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-14) RingCentralMeetings: 20.2.8534.0618 (RingCentral, Inc. - installed 2020-10-13) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-14) JavaAppletPlugin: Java 8 Update 291 build 10 (? - installed 2023-02-20) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2022-10-01) EPPEX Plugin: 10.0 (? - installed 2018-09-19) Audio Plug-ins: ParallelsToolboxAudio: 1.0.3 (Parallels International GmbH - installed 2019-08-29) ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2020-10-26) BlackmagicAudio: 12.0 (Blackmagic Design Inc - installed 2021-04-30) CoreMediaIO Plug-ins: DeckLinkCMIO: 12.0 (Blackmagic Design Inc - installed 2021-01-14) Safari Extensions: "Open In" button for Internet Explorer (Parallels International GmbH - installed 2022-11-01) Capital One Shopping (App Store - installed 2023-02-18) PayPal Honey (App Store - installed 2023-01-08) Screenshot Page Safari Extension (Parallels International GmbH - installed 2023-02-22) 3rd Party Preference panels: Blackmagic Desktop Video (Blackmagic Design Inc - installed 2021-01-14) Java (? - installed 2021-04-08) ParagonNTFS (Paragon Software GmbH - installed 2020-03-17) Backup: Time Machine information is limited without Full Disk Access Destinations: T**********e [Local] (Last used) One local snapshot Oldest local snapshot: 2023-02-19 22:10:24 Last local snapshot: 2023-02-19 22:10:24 3rd party backup: Carbon Copy Cloner Performance: System Load: 2.36 (1 min ago) 2.09 (5 min ago) 1.85 (15 min ago) Nominal I/O usage: 0.00 MB/s File system: 15.91 seconds Write speed: 620 MB/s Read speed: 708 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 3 % Idle: 96 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 14.24 % (Etresoft, Inc.) WindowServer 10.44 % (Apple) kernel_task 2.92 % (Apple) RTProtectionDaemon 0.20 % (Malwarebytes Corporation) Core Sync 0.14 % (Adobe Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Creative Cloud UI Helper (Renderer) 862 MB (Adobe Inc.) EtreCheckPro 738 MB (Etresoft, Inc.) kernel_task 152 MB (Apple) Adobe Desktop Service 128 MB (Adobe Inc.) RTProtectionDaemon 108 MB (Malwarebytes Corporation) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 13 MB / 104 KB (Apple) apsd 5 KB / 18 KB (Apple) rapportd 7 KB / 2 KB (Apple) netbiosd 714 B / 490 B (Apple) SystemUIServer 0 B / 64 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 6 (Apple) sandboxd 1 (Apple) RTProtectionDaemon 0 (Malwarebytes Corporation) EEventManager 0 (Seiko Epson Corporation) Adobe Creative Cloud 0 (Not signed - /Applications/Utilities) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 6.56 GB Used RAM: 5.38 GB Cached files: 4.06 GB Available RAM: 10.62 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2023-01-08 PayPal Honey (15.6.4) 2023-01-11 Adobe Acrobat (22.003.20310) (22.003.20310) 2023-01-12 Neat Video v5.5.6 Home plug-in (SR) for Premiere (5.5.6, Neat Video plug-in (SR) for Premiere) 2023-01-24 Adobe Acrobat (22.003.20314) (22.003.20314) 2023-02-01 Speedtest (1.26) 2023-02-01 Duplicate File Finder (7.0.6) 2023-02-10 Malwarebytes for Mac (1.0) 2023-02-18 Capital One Shopping (1.0.38) 2023-02-22 WhatsApp (2.2307.10) Diagnostics Information (past 7-30 days): 2023-02-27 11:15:30 Mail.app High CPU Use Executable: /System/Applications/Mail.app 2023-02-24 01:12:19 AdobeIPCBroker.app Crash Executable: /Library/Application Support/Adobe/*/AdobeIPCBroker.app Details: dyld: in dlopen_preflight() 2023-02-22 23:30:37 WhatsApp.app Hang Executable: /Applications/WhatsApp.app 2023-02-21 23:56:39 EPSON Scanner.app High CPU Use (2 times) Executable: /Library/Image Capture/Devices/EPSON Scanner.app 2023-02-21 10:10:50 SafariPlugInUpdateNotifier Crash (37 times) Executable: /Library/Apple/*/SafariSupport.bundle/Contents/MacOS/SafariPlugInUpdateNotifier Details: dyld2 mode End of report