Launch Daemons: [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2020-10-08) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-07-22) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19) [Running] com.jdi.ss.SSHelper.plist (SS Protect Limited - installed 2021-01-16) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-01-14) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-12-05) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2013-09-05) [Other] com.adobe.ARM.***.plist (? 0 - installed 2015-04-27) [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-01-24) [Other] com.amazon.music.plist (? 0 - installed 2020-10-11) User Login Items: [Not Loaded] Garmin Express Service (Garmin International - installed 2019-02-14) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Loaded] LaunchHelper (SS Protect Limited - installed 2020-12-11) Modern Login Item /Applications/TotalAV.app/Contents/Library/LoginItems/LaunchHelper.app [Not Loaded] PhotoStreamAgent (App Store - installed 2015-04-04) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app Internet Plug-ins: GarminGpsControl: 4.1.0.0 Release (? - installed 2013-10-09) SharePointBrowserPlugin: 14.3.8 (? - installed 2013-10-14) Silverlight: 4.1.10329.0 (? - installed 2014-03-23) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2020-10-08) EPPEX Plugin: 10.0 (? - installed 2018-09-20) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Backup: Time Machine information not available without Full Drive Access. 3 local snapshots Oldest local snapshot: 2021-01-18 21:40:05 Last local snapshot: 2021-01-19 21:04:03 Performance: System Load: 1.93 (1 min ago) 1.62 (5 min ago) 1.50 (15 min ago) Nominal I/O speed: 0.31 MB/s File system: 30.79 seconds Write speed: 240 MB/s Read speed: 473 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 2 % Idle: 95 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 14.43 % (?) EtreCheck 5.70 % (App Store) Core Sync 0.17 % (Adobe Inc.) sharingd 0.04 % (Apple) SystemUIServer 0.03 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 541 MB (App Store) TotalAV 171 MB (SS Protect Limited) App Store 149 MB (Apple) Safari 133 MB (Apple) accountsd 98 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) Other processes 1 MB / 252 KB (?) rapportd 23 KB / 10 KB (Apple) SystemUIServer 0 B / 40 B (Apple) routined 0 B / 0 B (Apple) homed 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 922 MB Used RAM: 5.31 GB Cached files: 1.78 GB Available RAM: 2.69 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-12-21 Microsoft Outlook for Mac 2021-01-13 Zoom (5.4.59931.0110) 2021-01-14 Microsoft AutoUpdate 2021-01-16 Security Update 2020-001 (10.15.7) 2021-01-16 Safari (14.0.2) 2021-01-16 MRTConfigData (1.72) 2021-01-16 Gatekeeper Compatibility Data (1.0) 2021-01-19 EtreCheck (5.6.5) Clean up: ~/Library/LaunchAgents/com.amazon.music.plist /Applications/Amazon Music.app/Contents/MacOS/Amazon Music Helper Executable not found ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/Updater/Adobe Acrobat Updater Helper.app/Contents/MacOS/Adobe Acrobat Updater Helper Executable not found /Library/LaunchAgents/com.adobe.ElementsAutoCreator-18.0.plist /Applications/Adobe Elements 2020 Organizer.app/Contents/Elements Auto Creations 2020.app/Contents/MacOS/Elements Auto Creations 2020 Executable not found Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report