EtreCheck version: 5.6.5 (5229) Report generated: 2021-01-18 20:13:42 Download EtreCheck from https://etrecheck.com Runtime: 2:05 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Other problem Description: MacBook Air Wifi connected, no internet though. Can access Internet vi a Ethernet. Other devices do not have problem with Wifi. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Air (Retina, 13-inch, 2020) MacBook Air Model: MacBookAir9,1 1,1 GHz Dual-Core Intel Core i3 (i3-1000NG4) CPU: 2-core 8 RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 4 GB LPDDR4X 3733 BANK 2/ChannelB-DIMM0 - 4 GB LPDDR4X 3733 Battery: Health = Normal - Cycle count = 25 Video Information: Intel Iris Plus Graphics - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0256N 251.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 250.69 GB disk1 [APFS Virtual drive] 250.69 GB (Shared by 5 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 11.27 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 55.33 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (Shared) disk1s4 - Recovery (APFS) [Recovery] (Shared) disk1s5 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) Mounted Volumes: disk1s1 - Macintosh HD 250.69 GB (Shared - 11.27 GB used, 183.55 GB available, 182.25 GB free) APFS Mount point: / Encrypted Read-only: Yes disk1s2 - Macintosh HD - Data [APFS Virtual drive] 250.69 GB (Shared - 55.33 GB used, 183.55 GB available, 182.25 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s5 - VM [APFS VM] 250.69 GB (Shared - 1.07 GB used, 182.25 GB free) APFS Mount point: /private/var/vm Encrypted Network: Interface en5: USB 10/100/1000 LAN Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.7 (19H114) Time since boot: Less than an hour Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist Executable: ~/Library/Application Support/Steam/SteamApps/steamclean Public Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.logmein.GoToMeeting.G2MUpdate.plist Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpdate Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.logmein.GoToMeeting.G2MAIRUploader.plist Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpload Details: Executable file is not accessible without Full Drive Access Apps: 3 Kernel Extensions: /Applications/ExpressVPN.app ExpressVPNSplitTunnel.kext (1.0.2 - SDK 10.14) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 176 Apple tasks [Running] 121 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 177 Apple tasks [Running] 124 Apple tasks [Other] One Apple task Launch Daemons: [Loaded] com.ea.origin.ESHelper.plist (EA Swiss Sarl - installed 2020-08-16) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-01-06) User Launch Agents: [Loaded] com.ea.origin.WebHelper.plist (EA Swiss Sarl - installed 2020-08-16) [Running] com.expressvpn.ExpressVPN.agent.plist (ExprsVPN LLC - installed 2020-08-16) [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (? 0 - installed 2020-10-26) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (? 0 - installed 2020-10-26) [Loaded] com.valvesoftware.steamclean.plist (? 0 - installed 2020-08-30) User Login Items: [Not Loaded] ExpressVPN Launcher (ExprsVPN LLC - installed 2020-08-16) Modern Login Item /Applications/ExpressVPN.app/Contents/Library/LoginItems/ExpressVPN Launcher.app [Not Loaded] Launcher Disabler (App Store - installed 2020-12-09) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (App Store - installed 2020-12-09) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] StartUpHelper (Spotify - installed 2021-01-07) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2020-12-31) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Backup: Time Machine Not Configured! Performance: System Load: 2.11 (1 min ago) 2.82 (5 min ago) 2.72 (15 min ago) Nominal I/O speed: 0.08 MB/s File system: 23.20 seconds Write speed: 1060 MB/s Read speed: 1251 MB/s CPU Usage Snapshot: Type Overall System: 6 % User: 8 % Idle: 86 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 30.25 % (?) EtreCheck 21.88 % (App Store) accountsd 0.54 % (Apple) SystemUIServer 0.30 % (Apple) helpd 0.19 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 515 MB (App Store) App Store 205 MB (Apple) Safari 166 MB (Apple) Dock 146 MB (Apple) accountsd 99 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 841 KB / 365 KB (?) CalendarAgent 15 KB / 9 KB (Apple) com.apple.WebKit.Networking.xpc 5 KB / 1 KB (Apple) rapportd 2 KB / 1 KB (Apple) SystemUIServer 0 B / 256 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 33 MB Used RAM: 5.17 GB Cached files: 2.80 GB Available RAM: 2.83 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-12-23 MeetInOne (1.3.5) 2020-12-31 WhatsApp (2.2049.10) 2021-01-03 iMovie (10.2.2) 2021-01-04 XProtectPlistConfigData (2137) 2021-01-06 Microsoft Teams (1.00.328778) 2021-01-10 Whiteboard (1.0.27) 2021-01-14 Mobiel apparaat (1.0.0.0) 2021-01-15 Pages (10.0) 2021-01-15 Numbers (10.0) 2021-01-15 Keynote (10.0) 2021-01-18 Beveiligingsupdate 2020-001 (10.15.7) 2021-01-18 EtreCheck (5.6.5) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report