EtreCheckPro version: 6.8.1 (68024) Report generated: 2023-03-21 20:23:12 Download EtreCheckPro from https://etrecheck.com Runtime: 1:46 Performance: Excellent Problem: Computer is restarting Description: The MacBook is restarting randomly Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Heavy CPU usage - Some processes are using an unusually high amount of CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Configuration profiles found - This computer may have configuration profiles installed. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Limited permissions - More information may be available with Full Disk Access. Hardware Information: MacBook Air (M1, 2020) Status: Supported MacBook Air Model: MacBookAir10,1 2.40 GHz Apple M1 (m1) CPU: 8-core 16 GB RAM - Not upgradeable Battery: Health = Normal - Cycle count = 128 Video Information: Apple M1 Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0256Q 251.00 GB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (6 MB used) disk1s2 - xART (APFS) (6 MB used) disk1s3 - Hardware (APFS) (2 MB used) disk1s4 - Recovery (APFS) [Recovery] (20 KB used) disk0s2 [APFS Container] 245.11 GB disk3 [APFS Virtual drive] 245.11 GB (Shared by 6 volumes) disk3s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (136.94 GB used) disk3s2 - Update (APFS) (38 MB used) disk3s3 (APFS) [APFS Container] (8.94 GB used) disk3s3s1 - Macintosh HD (APFS) [APFS Snapshot] (8.94 GB used) disk3s4 - Preboot (APFS) [APFS Preboot] (4.80 GB used) disk3s5 - Recovery (APFS) [Recovery] (784 MB used) disk3s6 - VM (APFS) [APFS VM] (20 KB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (1.64 GB used) disk2s2 - Update (APFS) (283 KB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/iSCPreboot Used: 6 MB Shared values Size: 524 MB Free: 504 MB disk1s2 - xART Filesystem: APFS Mount point: /System/Volumes/xarts Used: 6 MB Shared values Size: 524 MB Free: 504 MB disk1s3 - Hardware Filesystem: APFS Mount point: /System/Volumes/Hardware Used: 2 MB Shared values Size: 524 MB Free: 504 MB disk3s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 136.94 GB Shared values Size: 245.11 GB Free: 93.48 GB Available: 159.98 GB disk3s2 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 38 MB Shared values Size: 245.11 GB Free: 93.48 GB disk3s3s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 8.94 GB Shared values Size: 245.11 GB Free: 93.48 GB Available: 159.98 GB disk3s4 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 4.80 GB Shared values Size: 245.11 GB Free: 93.48 GB disk3s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 20 KB Shared values Size: 245.11 GB Free: 93.48 GB Network: Interface en3: Ethernet Adapter (en3) Interface en4: Ethernet Adapter (en4) Interface en6: iPhone 2 Interface bridge0: Thunderbolt Bridge Interface en0: Wi-Fi 802.11 a/b/g/n/ac/ax Interface en5: iPhone System Software: macOS Ventura 13.2.1 (22D68) Time since boot: Less than an hour Configuration Profiles: com.apple.mdm Topic AccessRights CheckInURL ServerURL UseDevelopmentAPNS IdentityCertificateUUID CheckOutWhenRemoved ServerCapabilities[0] SignMessage com.apple.ManagedClient.preferences com.microsoft.Edge/DefaultSearchProviderSearchURL com.microsoft.Edge/FavoritesBarEnabled com.microsoft.Edge/BrowserSignin com.microsoft.Edge/NewTabPageLocation com.microsoft.Edge/DefaultSearchProviderEnabled com.microsoft.Edge/DefaultSearchProviderName com.microsoft.Edge/DefaultSearchProviderSuggestURL com.microsoft.Edge/ShowHomeButton com.microsoft.Edge/TranslateEnabled com.microsoft.Edge/HomepageLocation com.microsoft.Edge/RestoreOnStartup com.apple.security.firewall EnableFirewall com.apple.mobiledevice.passwordpolicy allowSimple changeAtNextAuth forcePIN Notifications: Microsoft Outlook.app 2 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Applications: 486 apps 4 x86-only apps 2 unsigned apps System Launch Daemons: [Not Loaded] 40 Apple tasks [Loaded] 185 Apple tasks [Running] 159 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 192 Apple tasks [Running] 179 Apple tasks Launch Daemons: [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2023-03-17) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2023-03-17) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-03-17) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-03-17) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-03-17) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2023-03-17) Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon Launch Agents: [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2023-03-17) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2023-03-17) Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-03-12) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-03-17) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent User Launch Agents: [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2023-03-17) Command: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2023-03-17) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2023-03-17) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost User Login Items: [Running] Garmin Express Service (Garmin International - installed 2023-03-17) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Not Loaded] crashreporter (Garmin International - installed 2023-03-17) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app/Contents/MacOS/crashreporter.app [Not Loaded] ApplicationUpdater (Garmin International - installed 2023-03-17) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app/Contents/Resources/ApplicationUpdater.app [Running] MessengerHelper (Facebook, Inc. - installed 2023-03-18) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/MessengerHelper.app [Loaded] MessengerLoginHelper (Facebook, Inc. - installed 2023-03-18) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/MessengerLoginHelper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2023-03-17) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2023-03-17) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] Slack Login Helper (App Store - installed 2023-03-17) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app [Loaded] StartUpHelper (Spotify - installed 2023-03-13) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app App Extensions: Finder sync extensions: OneDrive Finder Integration - /Applications/OneDrive.app OneDrive Finder Integration - /Applications/OneDrive.localized/OneDrive.app Dropbox Finder Extension - /Applications/Dropbox.app Share services: Dropbox Transfer - /Applications/Dropbox.app OneNote - /Applications/Microsoft OneNote.app Plugins: Mac SSO Extension - /Applications/Company Portal.app File providers: OneDrive File Provider - /Applications/OneDrive.app Dropbox - /Applications/Dropbox.app OneDrive File Provider - /Applications/OneDrive.localized/OneDrive.app QuickLook Previews: EtreCheckQuickLook - ~/Library/CloudStorage/Dropbox/Mac/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck QuickLook Previews (legacy): DropboxQL - ~/Library/QuickLook/DropboxQL.qlgenerator com.adobe.illustrator.ai-image *.ai public.text org.oasis-open.opendocument.spreadsheet *.ods org.oasis-open.opendocument.presentation *.odp com.adobe.encapsulated-postscript *.eps Backup: Time Machine Not Configured! Performance: System Load: 4.21 (1 min ago) 9.92 (5 min ago) 8.36 (15 min ago) Nominal I/O usage: 2.16 MB/s File system: 7.66 seconds Write speed: 1272 MB/s Read speed: 2580 MB/s CPU Usage Snapshot: Type Overall System: 7 % User: 19 % Idle: 74 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) fileproviderd 61.42 % (Apple) suggestd 48.40 % (Apple) mds_stores 38.16 % (Apple) DropboxFileProvider 31.94 % (Dropbox, Inc.) WindowServer 24.14 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (13) 1.51 GB (Google LLC) EtreCheckPro 1004 MB (Etresoft, Inc.) Microsoft Outlook 491 MB (Microsoft Corporation) Dropbox (3) 445 MB (Dropbox, Inc.) mdworker_shared (17) 406 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) DropboxFileProvider 265 KB / 31 MB (Dropbox, Inc.) Dropbox 70 KB / 4 MB (Dropbox, Inc.) mDNSResponder 558 KB / 313 KB (Apple) Spotify 602 KB / 27 KB (Spotify) apsd 97 KB / 204 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 15 (Apple) Preview 1 (Apple) Spotify 1 (Spotify) Google Chrome Helper (Renderer) (13) 0 (Google LLC) Google Chrome Helper (GPU) 0 (Google LLC) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 57 MB Used RAM: 10.78 GB Cached files: 5.17 GB Available RAM: 5.22 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2023-03-17 Slack (4.29.149) 2023-03-17 Messenger (182.0) 2023-03-17 Notion Web Clipper (1.0.3) 2023-03-17 XProtectPlistConfigData (2166) 2023-03-17 MRTConfigData (1.93) 2023-03-17 XProtectPayloads (93) 2023-03-17 Microsoft 365 and Office for Mac (16.71.23031200) 2023-03-17 Intune Company Portal (4.41.21111400) 2023-03-17 Garmin Express (0) 2023-03-17 Microsoft Teams (1.00.604464) 2023-03-17 OneDrive (23.043.0226) 2023-03-20 macOS Ventura (13.2.1) 2023-03-20 RosettaUpdateAuto (1.0.0.0.1.1675945513) 2023-03-20 macOS 13.2.1 (13.2.1) Diagnostics Information (past 7-30 days): 2023-03-21 12:22:52 fileproviderd High CPU Use (9 times) Executable: /System/Library/Frameworks/FileProvider.framework/Support/fileproviderd 2023-03-21 11:57:02 Kernel Panic (10 times) Details: Unexpected SoC (system) watchdog reset occurred during sleep\/wake tra nsition 2023-03-17 20:30:58 Finder Crash (2 times) Executable: /System/Library/CoreServices/Finder.app End of report