EtreCheckPro version: 6.7 (67009) Report generated: 2022-08-16 17:07:27 Download EtreCheckPro from https://etrecheck.com Runtime: 4:37 Performance: Good Problem: Other problem Description: Mail is loading very slowly. No problems with other apps. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, 2017) iMac Model: iMac18,3 3.4 GHz Quad-Core Intel Core i5 (i5-7500) CPU: 4-core 16 GB RAM - Upgradeable BANK 0/DIMM0 - 8 GB DDR4 SO-DIMM 2400 BANK 0/DIMM1 - Empty BANK 1/DIMM0 - 8 GB DDR4 SO-DIMM 2400 BANK 1/DIMM1 - Empty Video Information: Radeon Pro 570 - VRAM: 4 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - P********* - Data (APFS) [APFS Virtual drive] (301.67 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (744 MB used) disk2s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk2s4 - VM (APFS) [APFS VM] (10.75 GB used) disk2s5 (APFS) [APFS Container] (15.42 GB used) disk2s5s1 - P*******D (APFS) [APFS Snapshot] (15.42 GB used) disk2s6 - Update (APFS) (4 MB used) disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk1s1 - EFI [EFI] 315 MB disk1s2 [APFS Fusion Drive] 27.69 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - P********* - Data (APFS) [APFS Virtual drive] (301.67 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (744 MB used) disk2s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk2s4 - VM (APFS) [APFS VM] (10.75 GB used) disk2s5 (APFS) [APFS Container] (15.42 GB used) disk2s5s1 - P*******D (APFS) [APFS Snapshot] (15.42 GB used) disk2s6 - Update (APFS) (4 MB used) disk3 - TOSHIBA External USB 3.0 1.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - T*********T (Mac OS Extended (Case-sensitive, Journaled)) 999.86 GB (935.50 GB used) Mounted Volumes: disk2s1 - P********* - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Fusion drive Used: 301.67 GB Shared values Size: 1.03 TB Free: 693.46 GB Available: 699.96 GB disk2s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Fusion drive Used: 744 MB Shared values Size: 1.03 TB Free: 693.46 GB disk2s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Fusion drive Used: 10.75 GB Shared values Size: 1.03 TB Free: 693.46 GB disk2s5s1 - P*******D [APFS Snapshot] Filesystem: APFS Mount point: / Fusion drive Read-only: Yes Used: 15.42 GB Shared values Size: 1.03 TB Free: 693.46 GB Available: 699.96 GB disk2s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Fusion drive Used: 4 MB Shared values Size: 1.03 TB Free: 693.46 GB disk3s2 - T*********T Filesystem: Mac OS Extended (Case-sensitive, Journaled) Mount point: /Volumes/T*********T Used: 935.50 GB Size: 999.86 GB Free: 64.36 GB Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: iPhone Interface bridge0: Thunderbolt Bridge Printer sharing: Enabled System Software: macOS Monterey 12.5 (21G72) Time since boot: About 22 days Notifications: Township-Production.app one notification (one scheduled) Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Printer sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveStandaloneUpdaterDaemon.plist Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.adobe.ARM.***.plist Executable: /Library/PrivilegedHelperTools/com.adobe.ARM.***.plist Details: Close match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.barebones.textwrangler.plist Executable: /Library/PrivilegedHelperTools/com.barebones.textwrangler Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.quark.quarkupdate.plist Executable: /Library/PrivilegedHelperTools/com.quark.quarkupdate Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.amazon.KindlePreviewerUpdater.plist Executable: /Library/KindlePreviewerUpdater/KindlePreviewerUpdater.app/Contents/MacOS/KindlePreviewerUpdater Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveUpdaterDaemon.plist Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/EPPEX Plugin.plugin Plugin: /Library/Internet Plug-Ins/CANONiMAGEGATEWAYDL.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin Plugin: /Library/Internet Plug-Ins/OfficeLiveBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/DirectorShockwave.plugin Plugin: ~/Library/Internet Plug-Ins/Unity Web Player.plugin Plugin: ~/Library/Internet Plug-Ins/nplcplugin.plugin Preference panel: /Library/PreferencePanes/Flip4Mac WMV.prefPane Apps: 9 Old Applications: 58 x86-only apps Kernel Extensions: /Applications/EaseUS Data Recovery Wizard.app [Not Loaded] EaseUSDriver.kext - com.easeus.driver (13.0 - SDK 10.14) /Applications/StellarDataRecovery.app [Not Loaded] diskreader-driver.kext - com.stellarinfo.diskreader-driver (1.0 - SDK 10.13) /Library/Application Support/Roxio [Not Loaded] TDIXController.kext - com.roxio.TDIXController (1.7) /Library/Extensions [Not Loaded] LittleSnitch.kext - at.obdev.nke.LittleSnitch (3.3 - SDK 10.8) [Not Loaded] Soundflower.kext - com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.11.0 - SDK 10.8) [Not Loaded] hp_Inkjet_io_enabler.kext - com.hp.print.hpio.Inkjet.kext (4.0.4 - SDK 10.8) [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6) [Not Loaded] RoxioBluRaySupport.kext - com.roxio.BluRaySupport (1.1.6) [Not Loaded] WD1394HPDriver.kext - com.wdc.driver.1394HP (1.0.11 - SDK 10.4) [Not Loaded] WD1394_64HPDriver.kext - com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) [Not Loaded] WDUSBHPDriver.kext - com.wdc.driver.USBHP (1.0.11) [Not Loaded] WDUSB_64HPDriver.kext - com.wdc.driver.USB_64HP (1.0.0 - SDK 10.6) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.21 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (16.0.10 - SDK 10.9) Startup Items: ChmodBPF Path: /Library/StartupItems/ChmodBPF System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 174 Apple tasks [Running] 168 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 157 Apple tasks [Running] 184 Apple tasks Launch Daemons: [Running] com.adobe.ARM.***.plist (Not signed - installed 2018-12-11) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-01-09) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2022-07-27) [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2022-06-03) [Loaded] com.amazon.KindlePreviewerUpdater.plist (Not signed - installed 2022-06-15) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-03-26) [Not Loaded] com.barebones.textwrangler.plist (Not signed - installed 2018-12-11) [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-04-18) [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2018-12-11) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2022-08-04) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2022-08-04) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Not signed - installed 2020-06-24) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Not signed - installed 2020-06-24) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-08-16) [Loaded] com.microsoft.office.licensing.helper.plist (Not signed - installed 2018-12-11) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-05-26) [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed ) [Loaded] com.quark.quarkupdate.plist (Not signed - installed 2018-12-11) [Running] com.tclementdev.timemachineeditor.scheduler.plist (Thomas CLEMENT - installed 2020-07-19) [Loaded] jp.co.canon.MasterInstaller.plist (Not signed - installed 2018-12-11) Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-07-23) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-09) [Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2022-07-27) [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2022-06-03) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-06-03) [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2022-06-22) [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-04-18) [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-04-18) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2022-08-04) [Other] com.microsoft.OneDriveStandaloneUpdater.plist (Not signed - installed 2020-06-24) [Running] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-08-16) [Other] jp.co.canon.CUPSSFP.BG.plist (Not signed - installed 2014-08-01) User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-06-03) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2022-06-16) [Other] com.myheritage.familytreebuilder.checkupdates.plist (Not signed - installed 2015-03-02) [Other] com.valvesoftware.steamclean.plist (Not signed - installed 2019-07-25) User Login Items: [Not Loaded] CIJSUAgent (Canon Inc. - installed 2021-09-02) Modern Login Item /Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility2.app/Contents/Library/LoginItems/CIJSUAgent.app [Running] Dropbox (Dropbox, Inc. - installed 2022-08-04) Application /Applications/Dropbox.app [Running] EaseUS Data Recovery Wizard (CHENGDU Yiwo Tech Development Co., Ltd - installed 2021-07-22) Application /Applications/EaseUS Data Recovery Wizard.app/Contents/MacOS/EaseUS Data Recovery Wizard Tray.app [Running] GIF Keyboard (App Store - installed 2020-07-07) Application /Applications/GIF Keyboard.app [Not Loaded] LoginHelper (FIPLAB Ltd - installed 2019-09-12) Modern Login Item /Applications/Memory Clean 2.app/Contents/Library/LoginItems/LoginHelper.app [Running] Safari (Apple - installed 2022-07-14) Application /Applications/Safari.app [Not Loaded] HP Device Monitor (Apple - installed 2017-12-15) Modern Login Item /Applications/Utilities/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] WeatherHelper (App Store - installed 2017-12-15) Modern Login Item /Applications/Weather Live Free.app/Contents/Library/LoginItems/WeatherHelper.app [Running] Mail (Apple - installed 2022-07-14) Application /System/Applications/Mail.app [Running] Stickies (Apple - installed 2022-07-14) Application /System/Applications/Stickies.app Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2022-07-27) EPPEX Plugin: 10.0 (? - installed 2017-12-15) CANONiMAGEGATEWAYDL: 3.2.0.1 (? - installed 2017-12-15) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-27) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-27) SharePointBrowserPlugin: 14.7.7 (? - installed 2018-01-15) Google Earth Web Plug-in: 7.1 (? - installed 2017-12-15) OfficeLiveBrowserPlugin: 12.2.3 (? - installed 2017-12-15) Silverlight: 5.1.40728.0 (? - installed 2017-12-15) DirectorShockwave: 11.0.3r472 (? - installed 2017-12-15) iPhotoPhotocast: 7.0 (Apple - installed 2017-12-15) 3rd Party Preference panels: Flip4Mac WMV (? - installed 2017-12-15) Backup: Time Machine information is limited without Full Disk Access Destinations: T*********T [Local] (Last used) 17 local snapshots Oldest local snapshot: 2022-08-15 16:00:18 Last local snapshot: 2022-08-16 14:10:10 Performance: System Load: 1.69 (1 min ago) 2.03 (5 min ago) 2.02 (15 min ago) Nominal I/O usage: 3.47 MB/s File system: 24.12 seconds Write speed: 404 MB/s Read speed: 1468 MB/s CPU Usage Snapshot: Type Overall System: 7 % User: 17 % Idle: 76 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) com.apple.WebKit.WebContent (23) 20.50 % (Apple) Adobe (41) 19.04 % (Not signed - /Applications) EtreCheckPro 13.30 % (Etresoft, Inc.) WindowServer 11.10 % (Apple) kernel_task 8.65 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (23) 2.04 GB (Apple) Finder 944 MB (Apple) Adobe (41) 856 MB (Not signed - /Applications) EtreCheckPro 672 MB (Etresoft, Inc.) Adobe InDesign 2022 471 MB (Adobe Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 238 MB / 33 MB (Apple) Dropbox 19 MB / 9 MB (Dropbox, Inc.) com.apple.WebKit.Networking 9 MB / 1 MB (Apple) netbiosd 2 MB / 780 KB (Apple) Mail 2 MB / 444 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) Adobe (41) 8 (Not signed - /Applications) com.apple.WebKit.WebContent (23) 7 (Apple) com.apple.WebKit.Networking (6) 6 (Apple) WindowServer 4 (Apple) Safari 4 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 44 MB Used RAM: 11.29 GB Cached files: 4.66 GB Available RAM: 4.71 GB Swap Used: 6.87 GB Software Installs (past 60 days): Install Date Name (Version) 2022-06-21 Pages (12.1) 2022-06-21 Numbers (12.1) 2022-07-01 XProtectPlistConfigData (2161) 2022-07-07 Blackjack Pure (2.5.2) 2022-07-07 Mini Motorways (1.7.2) 2022-07-07 MasterChef (1.5.5) 2022-07-11 Adobe Acrobat DC (22.001.20142) (22.001.20142) 2022-07-11 Klokki Slim (1.3.6) 2022-07-13 BBEdit (14.5.1) 2022-07-14 Adobe Acrobat DC (22.001.20169) (22.001.20169) 2022-07-25 macOS 12.5 (12.5) 2022-07-28 Sping (1.12.0) 2022-08-04 Malwarebytes for Mac (1.0) 2022-08-04 Meridian 157 Prologue (1.0.7) 2022-08-04 Meridian 157 Chapter 1 (1.0.7) 2022-08-04 XProtectPayloads (68) 2022-08-10 iMovie (10.3.4) 2022-08-11 Capital One Shopping (1.0.26) 2022-08-13 AngryBirdsReloaded (1.13.14166) 2022-08-14 Gifski (2.21.1) 2022-08-15 Rakuten Cash Back (6.13) 2022-08-15 Blackjack (5.2.3) 2022-08-16 Microsoft AutoUpdate (4.50.22081401) 2022-08-16 Microsoft Excel (16.64.22081401) 2022-08-16 Microsoft OneNote (16.64.22081401) 2022-08-16 Microsoft PowerPoint (16.64.22081401) 2022-08-16 Microsoft Word (16.64.22081401) Clean up: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist ~/Library/Application Support/Steam/SteamApps/steamclean Executable not found /Library/LaunchAgents/com.microsoft.OneDriveStandaloneUpdater.plist /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater Executable not found ~/Library/LaunchAgents/com.myheritage.familytreebuilder.checkupdates.plist com.myheritage.familytreebuilder.checkupdates Executable not found /Library/LaunchAgents/jp.co.canon.CUPSSFP.BG.plist /Library/Printers/Canon/CUPS_SFP/BackGrounder/Canon CUPSSFP BackGrounder.app/Contents/MacOS/Canon CUPSSFP BackGrounder Executable not found Diagnostics Information (past 7-30 days): 2022-08-14 09:38:28 com.apple.WebKit.WebContent High CPU Use Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2022-08-13 09:34:34 Messages.app High CPU Use Executable: /System/Applications/Messages.app End of report