EtreCheck version: 5.1 (5020) Report generated: 2019-01-26 00:51:40 Download EtreCheck from https://etrecheck.com Runtime: 4:47 Performance: Good Sandbox: Enabled Full drive access: Disabled Problem: Beachballing Description: When accessing "Network" under "System Preferences", it would cause the process to hang (spinning beachball). After a number of seconds "System Preferences" would also hang. Both confirmed in the "Activity Monitor" to be not responding. Other items under "System Preferences" seem to be okay. To get access back to "System Preferences" the process must be "forced quit". I am running macOS Sierra (Version 10.12.6) on a iMac 27-inch, Mid 2010 (iMac 11,3) Major Issues: Anything that appears on this list needs immediate attention. More than one antivirus app - This machine has multiple antivirus apps installed. Minor Issues: These issues do not need immediate attention but they may indicate future problems. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. System modifications - There are a large number of system modifications running in the background. Vintage hardware - This machine may be considered vintage. 32-bit Apps - This machine has 32-bits apps that may have problems in the future. Limited drive access - More information may be available with Full Drive Access. Hardware Information: iMac (27-inch, Mid 2010) - Vintage! iMac Model: iMac11,3 1 2.93 GHz Intel Core i7 (i7) CPU: 4-core 32 RAM - At maximum BANK 0/DIMM0 - 8 GB DDR3 1333 ok BANK 1/DIMM0 - 8 GB DDR3 1333 ok BANK 0/DIMM1 - 8 GB DDR3 1333 ok BANK 1/DIMM1 - 8 GB DDR3 1333 ok Video Information: ATI Radeon HD 5750 - VRAM: 1024 MB iMac 2560 x 1440 Drives: disk0 - Samsung SSD 850 EVO 1TB 1.00 TB (Solid State - TRIM: No) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 - M****D (Journaled HFS+) 999.35 GB (902.17 GB used) disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB disk1 - Seagate FA GoFlex Desk 2.00 TB External FireWire Up to 800 Mb/sec disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 - c*************s (Journaled HFS+) 2.00 TB (1.95 TB used) Mounted Volumes: disk0s2 - M****D 999.35 GB (96.92 GB free) Journaled HFS+ Mount point: / disk1s2 - c*************s 2.00 TB (52.36 GB free) Journaled HFS+ Mount point: /Volumes/c*************s Network: Interface en0: Ethernet Interface fw0: FireWire Interface en1: Wi-Fi 802.11 a/b/g/n Interface en2: Bluetooth PAN System Software: macOS Sierra 10.12.6 (16G1710) Time since boot: Less than an hour Configuration Files: /etc/hosts - Count: 8 Security: System Status Gatekeeper Enabled System Integrity Protection Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.mcafee.virusscan.fmpd.plist Executable: /usr/local/McAfee/fmp/bin/fmpd Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.adobe.CS5ServiceManager.plist Executable: /Library/Application Support/Adobe/CS5ServiceManager/CS5ServiceManager.app/Contents/MacOS/CS5ServiceManager -launchedbylogin Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.tunnelbear.mac.tbeara.plist Executable: ~/Library/Application Support/TunnelBear/com.tunnelbear.mac.tbeara Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.citrixonline.GoToMeeting.G2MUpdate.plist Executable: ~/Library/Application Support/CitrixOnline/GoToMeeting/G2MUpdate Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.disconnect.networklistener.plist Executable: /Library/Application Support/disconnect/changednetwork.sh Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.webprint.osx.upload.plist Executable: /etc/cups/webprint/upload Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.rim.BBDaemon.plist Executable: /Library/Application Support/BlackBerry/BBDaemon Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.mcafee.ssm.ScanFactory.plist Executable: /usr/local/McAfee/AntiMalware/VShieldScanner Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.rim.BBLaunchAgent.plist Executable: /Library/Application Support/BlackBerry/BBLaunchAgent.app Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/org.macosforge.xquartz.startx.plist Executable: /opt/X11/lib/X11/xinit/launchd_startx /opt/X11/bin/startx -- /opt/X11/bin/Xquartz Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.mcafee.ssm.ScanManager.plist Executable: /usr/local/McAfee/AntiMalware/VShieldScanManager Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.lifescan.usb-helper.plist Executable: /Library/PrivilegedHelperTools/com.lifescan.usb-helper.sh Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.adobe.ARM.***.plist Executable: /Volumes/c*************s/H**d/A**********s/A*****************o/A*******************p/C******s/M***S/U*****r/A******************************p/C******s/M***S/A**************************r Details: Close match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.sharpcast.xfsmond.plist Executable: /Library/Application Support/SugarSync/scxfsmond -log error -launchd Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.seagate.SeagateStorageGauge.plist Executable: /Library/Application Support/Seagate/Seagate Storage Gauge.app/Contents/MacOS/Seagate Storage Gauge -doautolnch '/Library/Application Support/Seagate/Seagate Storage Gauge.app' Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.adobe.ARM.***.plist Executable: /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/Updater/Adobe Acrobat Updater Helper.app/Contents/MacOS/Adobe Acrobat Updater Helper Details: Close match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/org.macosforge.xquartz.privileged_startx.plist Executable: /opt/X11/lib/X11/xinit/privileged_startx -d /opt/X11/lib/X11/xinit/privileged_startx.d Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.logmein.GoToMeeting.G2MUpdate.plist Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpdate Details: Exact match found in the whitelist - probably OK 32-bit Applications: 107 32-bit apps Kernel Extensions: /Applications/ExpressVPN.app ExpressVPNSplitTunnel.kext (1.0.2 - SDK 10.12) /Library/Application Support/Malwarebytes/MBAM/Kext MB_MBAM_Protection.kext (3.6 - SDK 10.14) /Library/Extensions FTDIUSBSerialDriver.kext (2.3 - SDK 10.9) CanonCUPSFAXUSBClassDriver.kext (4.8.1 - SDK 10.12) /System/Library/Extensions fabio.kext (1.0) daspi.kext (1.5) ProlificUsbSerial.kext (1.5.1 - SDK 10.6) RIMBBUSB.kext (0.0.74) RIMBBVSP.kext (0.0.74) Seagate Storage Driver.kext (5.0.1) Wacom Tablet.kext (Wacom Tablet 6.3.5-3 - SDK 10.8) /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns SeagateLeafPowSecDriver_10_4.kext (5.0.1) SeagateLeafPowSecDriver_10_5.kext (5.0.1) SeagateDriveIcons.kext (5.0.1) Startup Items: ChmodBPF Path: /Library/StartupItems/ChmodBPF System Launch Agents: [Not Loaded] 14 Apple tasks [Loaded] 175 Apple tasks [Running] 97 Apple tasks System Launch Daemons: [Not Loaded] 41 Apple tasks [Loaded] 177 Apple tasks [Running] 100 Apple tasks [Other] 2 Apple tasks Launch Agents: [Running] com.mcafee.menulet.plist (McAfee, Inc. - installed 2017-09-21) [Running] com.seagate.SeagateStorageGauge.plist (? 502453cc - installed 2010-05-13) [Not Loaded] com.oracle.java.Java-Updater.plist (? 55ee06d3 - installed 2018-10-06) [Running] jp.co.canon.ScanGearMF.appl.Canon-MFSU-Agent.plist (Canon Inc. - installed 2017-12-01) [Running] com.wdc.WD-Sync-Service.plist (Western Digital Corporation Branded Products Group - installed 2016-03-31) [Running] com.bjango.istatmenus.agent.plist (Bjango Pty Ltd - installed 2018-11-22) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-01-13) [Running] com.bjango.istatmenus.status.plist (Bjango Pty Ltd - installed 2018-11-22) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2018-02-14) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-17) [Loaded] com.webprint.osx.upload.plist (? 584fb0f - installed 2015-11-03) [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2012-03-05) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2018-12-07) [Loaded] org.macosforge.xquartz.startx.plist (? d225a7da - installed 2014-05-17) [Loaded] com.adobe.CS5ServiceManager.plist (? 40cdc1ff - installed 2014-06-30) [Running] com.mcafee.reporter.plist (McAfee, Inc. - installed 2017-09-21) [Running] com.rim.BBAlbumArtCacher.plist (? e61f56c4 - installed 2012-12-29) [Running] com.wacom.wacomtablet.plist (? 9e9edb5e - installed 2013-02-06) [Running] com.rim.BBLaunchAgent.plist (? dcf2726d - installed 2013-02-14) [Running] jp.co.canon.ScanGearMF.appl.Canon-MF-Scan-Agent.plist (Canon Inc. - installed 2017-12-01) Launch Daemons: [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2019-01-03) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-12-17) [Loaded] com.lifescan.usb-helper.plist (? 5536b510 - installed 2018-10-16) [Loaded] com.cyberghostsrl.CyberghostPrivilegedHelper.plist (Cyberghost SRL - installed 2015-12-27) [Loaded] com.apple.aelwriter.plist (Apple - installed 2011-07-20) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25) [Loaded] com.skype.skypeinstaller.plist (? e22fb79d - installed 2014-11-05) [Loaded] org.macosforge.xquartz.privileged_startx.plist (? 65395f14 - installed 2014-05-17) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2018-12-07) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-14) [Loaded] com.disconnect.networklistener.plist (? 5d49b512 - installed 2015-06-22) [Running] com.mcafee.cspd.plist (McAfee, Inc. - installed 2017-12-01) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2018-07-17) [Running] com.bjango.istatmenus.daemon.plist (Bjango Pty Ltd - installed 2018-11-22) [Running] com.mcafee.ssm.ScanFactory.plist (? 0 - installed 2017-09-17) [Loaded] com.adobe.SwitchBoard.plist (? 68cad67 - installed 2012-03-05) [Other] com.expressvpn.tun.plist (Apple - installed 2018-11-14) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2019-01-13) [Running] com.rim.BBDaemon.plist (? 9f895e8a - installed 2012-12-29) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-01-13) [Loaded] com.tunnelbear.mac.tbeard.plist (TunnelBear, Inc. - installed 2018-10-29) [Other] com.expressvpn.tap.plist (Apple - installed 2018-11-14) [Loaded] com.wdc.WDPrivilegedHelper.plist (? 9f7f4405 - installed 2018-04-30) [Running] com.mcafee.virusscan.fmpd.plist (? f4d5182a - installed 2017-09-21) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2018-10-06) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-12-09) [Running] com.mcafee.ssm.ScanManager.plist (? 0 - installed 2017-09-17) [Loaded] com.bjango.istatmenus.installerhelper.plist (Bjango Pty Ltd - installed 2018-09-13) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-14) [Running] com.bjango.istatmenus.fans.plist (? 9a713d46 - installed 2018-11-22) [Loaded] com.sharpcast.xfsmond.plist (? b88df7f - installed 2012-05-16) User Launch Agents: [Loaded] com.adobe.ARM.***.plist (? 0 - installed 2017-05-01) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-12-10) [Running] com.expressvpn.ExpressVPN.agent.plist (ExprsVPN LLC - installed 2018-12-26) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (? 0 - installed 2017-12-06) [Loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (? 0 - installed 2017-12-06) [Running] com.tunnelbear.mac.tbeara.plist (? 0 - installed 2018-10-29) [Loaded] com.adobe.ARM.***.plist (? 0 - installed 2017-05-29) User Login Items: Android File Transfer Agent.app (? - installed 2012-10-15) (~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app) Backup and Sync.app (Google, Inc. - installed 2017-12-13) (/Applications/Backup and Sync.app) Dropbox.app (Dropbox, Inc. - installed 2019-01-22) (/Applications/Dropbox.app) EvernoteHelper (App Store - installed 2019-01-13) (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app) EvernoteHelper.app (App Store - installed 2019-01-13) (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app) Garmin Express Service.app (Garmin International - installed 2019-01-24) (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app) OneDrive.app (Microsoft Corporation - installed 2019-01-25) (/Applications/OneDrive.app) WD App Manager.app (? - installed 2018-04-30) (/private/var/folders/qg/jz42kbqs0gzc2lwldkzbccn80000gq/T/AppTranslocation/AEB674A4-29E5-40C5-B994-E20D2385212C/d/WD App Manager.app) ZoomOpener.app (? - installed 2018-11-16) (~/.zoomus/ZoomOpener.app) Internet Plug-ins: o1dbrowserplugin: 5.41.3.0 (installed 2015-12-15) WacomNetscape: 2.1.0-1 (installed 2013-02-06) Unity Web Player: UnityPlayer version 4.1.0f4 (installed 2013-03-18) Flip4Mac WMV Plugin: 2.4.4.2 (installed 2012-10-15) WacomTabletPlugin: WacomTabletPlugin 2.1.0.2 (installed 2013-02-06) AdobePDFViewerNPAPI: 17.012.20098 (installed 2019-01-06) FlashPlayer-10.6: 32.0.0.114 (installed 2019-01-09) Silverlight: 5.1.41212.0 (installed 2016-06-09) QuickTime Plugin: 7.7.3 (installed 2018-12-13) Flash Player: 32.0.0.114 (installed 2019-01-09) googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11) iPhotoPhotocast: 7.0 (installed 2013-06-21) AdobePDFViewer: 19.010.20069 (installed 2019-01-06) GarminGpsControl: 4.0.2.6 Beta (installed 2012-08-15) SharePointBrowserPlugin: 14.7.3 (installed 2017-04-29) EPPEX Plugin: 3.0.5.0 (installed 2009-07-30) SiteAdvisor: 2.0 (installed 2014-12-10) JavaAppletPlugin: Java 8 Update 191 build 12 (installed 2018-12-25) Safari Extensions: ExpressVPN for Safari - App Store (installed 2018-12-26) 3rd Party Preference Panes: Flash Player (installed 2018-12-17) Flip4Mac WMV (installed 2012-05-15) Java (installed 2018-12-25) MacFUSE (installed 2008-12-19) Paragon NTFS for Mac OS X (installed 2010-03-18) WacomTablet (installed 2013-02-06) Time Machine: Time Machine information not available without Full Drive Access. Performance: System Load: 1.62 (1 min ago) 1.99 (5 min ago) 2.07 (15 min ago) Nominal I/O speed: 4.36 MB/s File system: 120.79 seconds (timed out) Write speed: 54 MB/s Read speed: 532 MB/s CPU Usage: Type Overall System 3 % User 5 % Idle 92 % Top Processes by CPU: Process (count) CPU (Source - Location) Other processes 29.23 % (?) EtreCheck 25.30 % (App Store) Finder 6.83 % (Apple) Activity Monitor 2.52 % (Apple) iStat Menus Status 0.48 % (Bjango Pty Ltd) Top Processes by Memory: Process (count) RAM usage (Source - Location) EtreCheck 623 MB (App Store) com.apple.WebKit.WebContent 477 MB (Apple) Finder 335 MB (Apple) Google Chrome 323 MB (Google, Inc.) OneDrive 314 MB (Microsoft Corporation) Top Processes by Network Use: Process Input / Output (Source - Location) Dropbox 73 KB / 248 KB (Dropbox, Inc.) mDNSResponder 107 KB / 91 KB (Apple) apsd 10 KB / 10 KB (Apple) CalendarAgent 10 KB / 3 KB (Apple) OneDrive 10 KB / 3 KB (Microsoft Corporation) Virtual Memory Information: Available RAM 19.86 GB Free RAM 14.34 GB Used RAM 12.14 GB Cached files 5.52 GB Swap Used 0 B Software Installs (past 30 days): Install Date Name (Version) 2018-12-30 WhatsApp (0.3.1850) 2019-01-06 Adobe Acrobat Reader DC (19.010.20069) 2019-01-09 Adobe Flash Player 2019-01-10 Kindle (1.25.2) 2019-01-11 1-Click Video Converter (6.3.25) 2019-01-13 Microsoft Office for Mac 2019-01-13 Evernote (7.8) 2019-01-13 Delete Apps (2.0) 2019-01-13 Uninstaller-OS Cleaner (5.2.8) 2019-01-13 iSuper DVD Ripper (6.2.25) 2019-01-22 Gatekeeper Configuration Data (160) 2019-01-22 Safari (12.0.3) 2019-01-24 Garmin Express 2019-01-24 iTunes (12.8.2) 2019-01-26 EtreCheck (5.1) Diagnostics Information (past 7 days): Directory /Library/Logs/DiagnosticReports is not accessible without Full Drive Access. End of report